GITNUX MARKETDATA REPORT 2024

The Most Surprising Crm Statistics in 2024

Statistic 1

"For every dollar spent on CRM, the return on investment is $8.71."

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Statistic 2

"Mobile CRM can boost sales force productivity by 15%."

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Statistic 3

"Data-driven companies are 23 times more likely to acquire customers and 19 times more likely to be profitable."

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Statistic 4

"47% of CRM users stated that their CRM had a significant impact on customer retention and satisfaction."

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Statistic 5

"A CRM system can shorten the sales cycle by 8-14%."

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Statistic 6

"92% of businesses believe that using CRM software can help improve customer relations and retention."

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Statistic 7

"The CRM market size worldwide is forecasted to grow to $44.64 billion U.S. dollars in size in 2022."

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Statistic 8

"79% of marketing leads never convert to sales without a CRM process in place."

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Statistic 9

"CRM systems improve customer satisfaction by 47%."

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Statistic 10

"By 2028, the CRM market is expected to reach $96.39 billion."

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Statistic 11

"Companies that use CRM see a 26.4% increase in customer retention."

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Statistic 12

"32% of sales professionals spend over an hour on data entry every day, which can be optimized using a CRM."

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Statistic 13

"65% of sales professionals use a CRM system every day."

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Statistic 14

"Salesforce is the leading CRM system with a market share of 19.5% as of 2020."

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Statistic 15

"CRM applications can help increase revenue by a whopping 41% per salesperson."

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Statistic 16

"91% of companies with over 11 employees use CRM software."

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Statistic 17

"Companies using a CRM can improve sales by up to 29%, productivity by up to 34%, and forecasting accuracy by 42%."

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Statistic 18

"74% of CRM users said their CRM system offered improved access to customer data."

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Statistic 19

"The integration of social media into CRM increases its effectiveness by a significant percentage."

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Statistic 20

"22% of companies that have been using a CRM for less than one year report savings."

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