Commissioned Research
Top 9 Best Acupuncture Business Software of 2026

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Healthcare Medicine

Top 9 Best Acupuncture Business Software of 2026

Compare acupuncture business software options for clinic owners, covering tools for scheduling, payments, and patient records to match practice workflows.

19 min readUpdated Editorially scoped research
How we ranked these tools
01Editorial Scope

Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.

02Source Research

Search agents gather the source set and the review record, including transcriptions of video reviews and podcasts.

Read our full methodology →

Framework: Features 40% · Ease 30% · Value 30%

Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy

Acupuncture business software runs the operational core of clinics by connecting scheduling, intake capture, clinical charting, billing, and client communications into one data model. This comparison helps clinic operators and technical evaluators weigh integration depth, automation and permissions via RBAC, and migration fit when replacing spreadsheets or point tools such as Jane.

Jane is the best choice for acupuncture clinics that need standardized SOAP-style notes because its reusable templates keep clinical documentation consistent across practitioners while staying tied to the visit flow, whereas Acuity Scheduling fits clinics that mainly want configurable booking rules and appointment reminders without a full charting system.

Editor’s top 3 picks

Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.

Editor pick
1

Jane

Reusable note templates that standardize SOAP documentation across practitioners without breaking chart continuity.

Best for: Fits when an acupuncture clinic wants structured notes and chart continuity tied to scheduling and documents.

2

ClinicSense

Editor pick

Automated rebooking campaigns connect completed visits, appointment gaps, and client messages without separate marketing software.

Best for: Fits when small acupuncture practices prioritize booking, documentation, and automated client retention over medical billing depth.

3

Acuity Scheduling

Editor pick

Booking engine configuration with service-based appointment rules and automated reminder triggers for each appointment event.

Best for: Fits when clinics need scheduling, intake forms, and reminder automation without a full charting system.

Comparison Table

1
JaneBest overall
vertical specialist
9.2/10
Overall
2
vertical specialist
8.8/10
Overall
3
8.6/10
Overall
4
enterprise
8.5/10
Overall
5
API-first
8.1/10
Overall
6
vertical specialist
7.7/10
Overall
7
vertical specialist
7.4/10
Overall
8
7.1/10
Overall
9
6.8/10
Overall
#1

Jane

vertical specialist

Jane combines scheduling, charting, intake forms, billing, telehealth, and patient communication for acupuncture clinics.

9.2/10
Overall
Features9.2/10
Ease of Use9.4/10
Value9.0/10
Standout feature

Reusable note templates that standardize SOAP documentation across practitioners without breaking chart continuity.

Jane combines acupuncture appointment scheduling, patient charting, and document workflows in one practice system. It supports SOAP-style progress notes and lets clinics standardize treatment capture with reusable templates.

The notes experience is geared toward longitudinal care by keeping each visit tied to patient history. Jane also covers consent and intake document handling alongside routine operational tasks like managing calendars and patient records.

Pros
  • +Template-driven clinical notes reduce repetition across practitioners
  • +Patient chart structure keeps visits organized for ongoing treatment plans
  • +Document workflows support intake and consent alongside visits
  • +Scheduling and practitioner calendars are integrated with the patient record
Cons
  • –Advanced automation and rule-based workflows require more hands-on configuration
  • –Integration depth for payer operations and EDI claims is limited
  • –Needing fine-grained inventory control adds extra process overhead
  • –Reporting is functional but less detailed for multi-location rollups
Use scenarios
  • Acupuncture therapy documentation teams

    Create structured session notes with review

    Fewer omitted sections

  • Practice owners and billers

    Reconcile claims and daily payments

    Daily financial reconciliation

Show 2 more scenarios
  • Chiropractic clinic managers

    Link intake to spinal assessment notes

    More consistent charting

    Chiropractic teams connect intake forms and visit templates to structured progress notes across appointments.

  • Outpatient clinical teams

    Standardize evaluations and progress notes

    More consistent documentation

    Clinicians use templates and structured fields to guide evaluations, treatment notes, and recurring plans of care.

Best for: Fits when an acupuncture clinic wants structured notes and chart continuity tied to scheduling and documents.

#2

ClinicSense

vertical specialist

ClinicSense provides scheduling, SOAP notes, intake forms, payments, packages, and reminders for wellness practices.

8.8/10
Overall
Features8.8/10
Ease of Use8.8/10
Value8.8/10
Standout feature

Automated rebooking campaigns connect completed visits, appointment gaps, and client messages without separate marketing software.

ClinicSense combines practitioner calendars, online booking, automated reminders, digital forms, and reusable SOAP note templates for routine outpatient visits. Marketing workflows can send rebooking prompts, review requests, and follow-up messages after appointments. These features suit practices that measure success through repeat visits and reduced administrative messaging.

The tradeoff is limited acupuncture-specific clinical depth, including no clearly specialized workflow for point selection, meridian assessment, or traditional Chinese medicine diagnosis. A solo practitioner can still use ClinicSense effectively for recurring treatments, while clinics needing detailed specialty charting or extensive payer workflows may require another system.

Pros
  • +Automated rebooking and follow-up messages reduce manual client outreach.
  • +Reusable SOAP note templates support consistent visit documentation.
  • +Online booking, reminders, and shared calendars suit small practices.
  • +Digital consent and health-history forms collect information before visits.
Cons
  • –Clinical templates are not tailored to acupuncture-specific point selection.
  • –Direct payer workflows are thinner than those in medical EHR products.
  • –Integration options are narrower than open API-centric systems.
  • –Multi-location governance can require manual configuration and oversight.
Use scenarios
  • Solo acupuncturists

    Repeat-visit rebooking

    Fewer missed follow-up bookings

  • Small acupuncture clinics

    Shared calendar coordination

    More consistent scheduling

Show 1 more scenario
  • Integrative wellness clinics

    Digital intake and notes

    Standardized patient records

    Reusable forms and documentation templates create consistent records across acupuncture and adjacent services.

Best for: Fits when small acupuncture practices prioritize booking, documentation, and automated client retention over medical billing depth.

#3

Acuity Scheduling

SMB

Acuity Scheduling handles online booking, intake forms, payments, packages, memberships, and appointment reminders.

8.6/10
Overall
Features8.6/10
Ease of Use8.6/10
Value8.6/10
Standout feature

Booking engine configuration with service-based appointment rules and automated reminder triggers for each appointment event.

Acuity Scheduling is appointment-first software built to run acupuncture clinic intake, scheduling, and automated reminders without forcing a full clinical charting workflow. It provides a configurable booking engine with practitioner calendars, recurring appointment series, and patient-facing pages that can handle intake questionnaires.

The system supports forms, service selection, and file uploads to collect consent and session details before visits. Automation centers on reminder rules and confirmation flows tied to bookings, while clinical documentation and acupuncture-specific charting require integrations or custom handling.

Pros
  • +Configurable booking rules for appointment types, durations, and availability
  • +Automated confirmation and reminder messages tied to scheduled visits
  • +Patient-facing booking pages with intake questionnaires and uploads
  • +Recurring appointment series scheduling with practitioner-level calendars
Cons
  • –Acupuncture point charting and meridian documentation are not native workflows
  • –Clinical record templates like SOAP notes need external tools
  • –Role governance and audit log depth are limited compared to EHR suites
Use scenarios
  • Acupuncture service businesses

    Let patients book online without staff

    More self-service bookings

  • Acupuncture intake coordinators

    Collect consent details before visits

    Better-prepared appointments

Show 2 more scenarios
  • Acupuncture class instructors

    Coordinate workshops through booking pages

    Shared scheduling flow

    Instructors organize class availability through online booking so participants can reserve sessions using the same flow.

  • Acupuncture session operators

    Require deposits for selected services

    Clearer booking commitments

    Acupuncture providers collect payment or deposits when patients reserve chosen services to confirm bookings.

Best for: Fits when clinics need scheduling, intake forms, and reminder automation without a full charting system.

#4

Mindbody

enterprise

Mindbody provides booking, memberships, payments, marketing, staff management, and reporting for wellness businesses.

8.5/10
Overall
Features8.5/10
Ease of Use8.5/10
Value8.5/10
Standout feature

Automated client notifications tied to the scheduling and recurring appointment engine.

Mindbody fits acupuncture practices that need retail-grade scheduling and payments tied to a consumer-facing brand. It covers appointment scheduling, intake workflows, and practice notes with recurring sessions support for ongoing treatment plans.

Pros
  • +Recurring appointment series for planned treatment cycles
  • +Client account experience supports self-service scheduling changes
  • +Intake and consent workflows streamline first-visit collection
  • +Automated reminders reduce manual outreach for missed appointments
Cons
  • –Clinical documentation depth for acupuncture-specific note types is limited
  • –Needle inventory and lot tracking are not a native focus
  • –Practice reporting leans more operational than TCM clinical analytics
  • –Staff permissions and audit visibility require disciplined configuration
Use scenarios
  • Multi-location wellness operators

    Manage staff calendars across locations

    Operational oversight

  • Client engagement teams

    Connect outreach to ongoing treatments

    Connected client outreach

Show 2 more scenarios
  • Acupuncture practice schedulers

    Book individual appointments with staff

    Managed service bookings

    Providers coordinate individual bookable services with staff availability through shared scheduling workflows.

  • Wellness business managers

    Schedule repeat visits with assigned staff

    Repeat bookings

    Managers schedule repeat appointments and assign staff for recurring visits within one operational scheduling flow.

Best for: Fits when a practice prioritizes scheduling, payments, and client self-service over acupuncture-specific documentation depth.

#5

Healthie

API-first

Healthie provides scheduling, electronic records, forms, payments, telehealth, and client engagement for wellness providers.

8.1/10
Overall
Features8.1/10
Ease of Use8.2/10
Value8.0/10
Standout feature

GraphQL API with webhooks connects Healthie records and workflow events to external applications.

Healthie combines configurable SOAP notes, electronic forms, consent collection, telehealth, practitioner calendars, and a patient portal. Custom fields and reusable templates let acupuncture practices capture meridian findings, treatment details, and follow-up plans without forcing a fixed clinical schema. The GraphQL API and webhooks connect records, scheduling events, and workflow data to external applications.

Pros
  • +GraphQL API and webhooks support custom integrations
  • +Custom note templates capture practice-specific clinical details
  • +Patient portal combines forms, messaging, appointments, and telehealth
  • +Automated tasks support intake and follow-up workflows
Cons
  • –No native acupuncture point charting
  • –General clinical templates require acupuncture-specific configuration
  • –Advanced integrations require technical implementation
  • –Inventory and lot tracking are not core workflows
Use scenarios
  • Multi-practitioner acupuncture clinics

    Centralize intake and clinical documentation

    Consistent clinic documentation

  • Telehealth acupuncture practices

    Coordinate remote follow-up care

    Fewer manual follow-ups

Show 2 more scenarios
  • Health technology teams

    Connect external patient systems

    Connected clinical workflows

    The GraphQL API and webhooks exchange Healthie data with custom applications and operational systems.

  • Membership-based acupuncture practices

    Manage recurring care programs

    Organized recurring care

    Packages, recurring appointments, automated tasks, and portal communication support structured treatment programs.

Best for: Fits when acupuncture practices need configurable clinical workflows with API access and integrated patient communication.

#6

Unified Practice

vertical specialist

Unified Practice supports acupuncture and traditional Chinese medicine practices with scheduling, charting, billing, and patient records.

7.7/10
Overall
Features7.7/10
Ease of Use7.7/10
Value7.7/10
Standout feature

Template-driven acupuncture visit note flows that stay linked to scheduled encounters to reduce documentation handoffs.

Unified Practice manages acupuncture workflows from intake to appointment scheduling with treatment documentation attached to each visit. Unified Practice supports clinical note creation for acupuncture use cases, including templates aligned to practitioner documentation.

Pros
  • +Visit-based documentation keeps treatment notes attached to appointments
  • +Templates speed repeatable acupuncture assessments and progress notes
  • +Automated appointment reminders reduce missed sessions
  • +Patient intake forms and questionnaires capture pre-visit details in one flow
Cons
  • –Acupuncture-specific charting depth may require more template maintenance
  • –Advanced integration needs may depend on supported sync patterns
  • –Governance controls like granular RBAC can be limited for larger teams
  • –SOAP note formatting flexibility can feel constrained for custom workflows
Use scenarios
  • Acupuncture practitioners

    Record point selection and treatment details

    More consistent records

  • Integrative medicine intake teams

    Capture consent and pre-visit information

    Easier access to intake

Show 2 more scenarios
  • Chiropractic charting teams

    Use recurring templates for visit documentation

    Repeatable notes

    Chiropractic teams use structured templates for assessments and adjustment records tied to the correct patient encounter.

  • Practice owners and clinic managers

    Review daily visits and care activity

    Clearer daily oversight

    Clinic managers review visits, care activity, and other operational information for daily oversight.

Best for: Fits when acupuncture teams want appointment scheduling plus structured visit documentation without building custom integrations.

#7

Noterro

vertical specialist

Noterro offers online booking, charting, forms, invoicing, payments, and automated reminders for health and wellness clinics.

7.4/10
Overall
Features7.4/10
Ease of Use7.4/10
Value7.4/10
Standout feature

Configurable chart templates let clinics tailor acupuncture documentation, treatment fields, and follow-up notes without changing the scheduling workflow.

The chart supports reusable templates, attachments, treatment plans, and signed documentation for clinics that need control over clinical records. Calendar controls handle multiple practitioners, locations, rooms, and recurring visits without separating administrative and clinical workflows. Automated reminders and digital forms reduce follow-up work before scheduled appointments.

Pros
  • +Configurable templates accommodate acupuncture-specific fields and treatment documentation.
  • +Recurring visits, waitlists, and multi-practitioner calendars support repeat-care operations.
  • +Automated reminders and digital forms reduce front-desk follow-up.
  • +Online booking and payment collection keep routine transactions in one workflow.
Cons
  • –No dedicated tongue, pulse, or five-element assessment structures ship with standard charting.
  • –Insurance claims workflows receive less depth than scheduling and charting.
  • –External integration depth is narrower than the core practice-management modules.
  • –Template configuration takes time for clinics with complex documentation standards.
Use scenarios
  • Solo acupuncturists

    Recurring treatment management

    Fewer manual follow-ups

  • Multi-practitioner clinics

    Shared calendar coordination

    Fewer scheduling conflicts

Show 1 more scenario
  • Cash-pay practices

    Online intake and collection

    Faster intake and payment

    Online booking, digital forms, and card payments reduce front-desk handling for routine visits.

Best for: Fits when acupuncture clinics need customizable records, repeat-visit scheduling, and integrated patient administration.

#8

PowerDiary

SMB

Practice management software for complementary health practitioners including acupuncturists.

7.1/10
Overall
Features7.1/10
Ease of Use7.1/10
Value7.1/10
Standout feature

Acupuncture point charting inside treatment notes to map needle locations to each visit record.

PowerDiary is acupuncture business software built around structured clinical notes and practice workflows. It supports SOAP-style documentation with elements like acupuncture point charting and treatment planning tied to patient visits.

Pros
  • +Acupuncture point charting helps standardize treatment notes across visits
  • +Recurring appointment series reduce calendar rework for ongoing care plans
  • +Patient intake and consent capture trims pre-visit paperwork
  • +SOAP-style note structure fits common acupuncture documentation patterns
Cons
  • –Clinical workflows depend on templates that require careful initial setup
  • –Insurance and claims support is narrower than multi-specialty EHR suites
  • –Advanced billing edge cases need operational workarounds when coverage varies
  • –Integrations and API exposure are limited compared with larger EHR ecosystems
Use scenarios
  • Acupuncture practitioners

    Document point selections and procedures

    Centralized treatment records

  • Practice owners and managers

    Plan staffing using utilization patterns

    Better capacity planning

Show 2 more scenarios
  • Private-practice teams

    Let clients request appointments with intake

    Lower front-desk workload

    Practices accept client requests with intake details while staff control confirmation and rescheduling visibility.

  • Rehabilitation practitioners

    Attach exercise prescriptions to visits

    Repeatable exercise guidance

    Clinicians add exercise prescriptions, instructions, and media within the visit documentation workflow linked to patient records.

Best for: Fits when acupuncture clinics need structured notes and scheduling plus intake automation.

#9

CharmHealth EHR

SMB

Cloud-based EHR and practice management platform with customizable clinical templates suitable for acupuncture practices.

6.8/10
Overall
Features6.8/10
Ease of Use6.8/10
Value6.8/10
Standout feature

Template-driven SOAP-style visit capture that standardizes clinical documentation across practitioners.

CharmHealth EHR is a healthcare record and practice workflow system aimed at clinics that need clinician documentation plus patient-facing scheduling. For acupuncture business operations, it supports structured visit documentation, appointment management, and the paperwork layer around intake and consent workflows.

Pros
  • +Structured clinical note templates to keep visit documentation consistent
  • +Appointment workflow covers scheduling and rescheduling across practitioner calendars
  • +Patient intake and consent capture supports front-desk compliance needs
  • +Works well as an EHR backbone for acupuncture charting and follow-ups
Cons
  • –Acupuncture-specific charting like point mapping may require extra manual steps
  • –Claims workflow depth can lag billing-first acupuncture practice tools
  • –Integration depth depends heavily on external setup and supported endpoints
  • –Extensibility for custom automation is limited without vendor cooperation
Use scenarios
  • Pediatric clinic administrators

    Use templates for structured follow-up records

    Structured visit records

  • Outpatient prescribing clinicians

    Send prescriptions from the EHR workflow

    Connected prescribing activity

Show 2 more scenarios
  • Small and midsize practice admins

    Run ambulatory operations in one platform

    Centralized care workflow

    Small and midsize practices combine electronic records, practice management, and patient engagement activities in one system.

  • Neurology follow-up teams

    Track seizure and headache history longitudinally

    Repeatable specialty documentation

    Neurology teams record seizure and headache history, follow-up details, referrals, and care plans in structured visit workflows.

Best for: Fits when an acupuncture clinic wants an EHR-first workflow with standardized visit notes and scheduling.

Conclusion

After evaluating 9 acupuncture business software, Jane stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.

Our Top Pick
Jane

Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.

Frequently Asked Questions About Acupuncture Business Software

How do Healthie’s GraphQL API and webhooks support two-way workflow automation with external apps?
Healthie exposes a GraphQL API plus webhooks that fire on record and workflow events, so external systems can create or update patient data based on what happens inside Healthie. That connectivity matters less in appointment-focused tools like Acuity Scheduling, where clinical charting and acupuncture-specific documentation usually require add-ons or custom handling.
What is the practical difference between Cliniko and Jane for SOAP note standardization across practitioners?
Cliniko centers on booking, documentation, payments, and retention automation tied to appointment activity, so note consistency depends on reusable note structures and staff workflow discipline. Jane includes reusable note templates designed to standardize SOAP documentation while preserving chart continuity across visits.
When does Noterro’s configurable chart template approach change the daily admin workload for a front desk team?
Noterro’s configurable chart templates let clinics tailor acupuncture documentation fields and follow-up notes without changing the scheduling workflow. That reduces back-and-forth between front desk staff and clinical staff compared with Jane, where note templates live inside a scheduling-first charting experience.
Which system is better for acupuncture point charting inside treatment notes without a separate chart module?
PowerDiary includes acupuncture point charting inside treatment notes that map needle locations to each patient visit record. HarmonyMD focuses on TCM-aligned documentation fields tied to acupuncture workflows, while point charting depth is not its standout module.
What breaks if a practice needs acupuncture point charting but chooses Healthie as the core clinical system?
Healthie supports configurable clinical workflows and note templates, but it lacks native acupuncture point charting. Practices that treat needle location mapping as a required documentation step typically need an acupuncture-specific notes model like PowerDiary or a system like HarmonyMD with treatment tracking fields.
How do RBAC and audit visibility differ in HarmonyMD versus a consumer-facing workflow like Mindbody?
HarmonyMD provides staff access controls and audit visibility tuned to clinic operations around scheduling and day-to-care notes. Mindbody includes client accounts and notification workflows, which shifts permissions and visibility toward consumer self-service rather than acupuncture-specific operational audit trails.
When migrating existing forms, templates, and patient records, what data model risks appear in Unified Practice compared with CharmHealth EHR?
Unified Practice keeps patient records centered around scheduled encounters and attaches treatment documentation to those visits, so migrations must map legacy documentation to visit-linked records. CharmHealth EHR is EHR-first with structured SOAP-style visit capture, so migration risks shift toward template mapping and clinical field alignment rather than encounter linkage.
Which tool supports recurring appointment series and reminder automation while still collecting consent and intake details?
Acuity Scheduling supports recurring appointment series and reminder automation, and it can collect consent and session details via forms and file uploads tied to bookings. ClinicSense also supports reminders and reusable SOAP notes, but its clinical coverage is less specialized than acupuncture-focused systems built around acupuncture documentation structures.
What extensibility approach is available when custom clinical intake workflows must trigger downstream actions in other systems?
Healthie enables extensibility through its GraphQL API plus webhooks, so intake and workflow events can trigger external actions. Noterro offers extensible chart templates that change documentation structures, but it does not position API-driven external event propagation as its primary distinction.

Tools reviewed

Primary sources checked during evaluation.

Referenced in the comparison table and product reviews above.

How to Choose the Right Acupuncture Business Software

We see big differences in whether acupuncture business software can run your day-to-day flow without gaps—especially around scheduling, clinical documentation capture, and billing-ready outputs. The biggest separator is whether the scheduling calendar and documentation you rely on map cleanly to your revenue work.

Intake to appointment workflow

Why it matters

Intake to appointment workflow matters when new patients need to move from forms to booking without manual re-entry. For acupuncture businesses, this reduces missed follow-ups and fixes which notes are ready before the first session.

How to check

On a demo, create a mock intake and then place the first appointment; confirm the system carries key details into the visit screen. Ask how it behaves when you convert a lead to a patient record.

Visit documentation capture

Why it matters

Visit documentation capture determines whether practitioners can record acupuncture visit details consistently and revisit them later. If documentation is hard to complete during a session, the rest of your workflow becomes messy.

How to check

Show how a practitioner creates a visit note and saves it. Check whether the system supports the note structure your clinic uses and whether previous visits appear for quick comparison.

Billing-ready outputs

Why it matters

Billing-ready outputs matter when your day ends with claims-like paperwork, payment posting, or receipts that staff can generate from visit data. If outputs don’t reflect what happened in the chart, staff spend time correcting fields.

How to check

Pick a sample completed visit and walk through generating a billing document or invoice/receipt. Verify which fields come from the visit record versus what staff must type again.

Clinic ops reporting

Why it matters

Clinic ops reporting helps you track utilization and patient movement that affects staffing and growth. For acupuncture practices, reporting is only useful if it reflects appointments and visits the way your team works.

How to check

In the reporting area, pull a report for the last month: visits by practitioner and patient visit history. Confirm filters include date ranges, practitioner, and status changes.

Automation and reminders

Why it matters

Automation and reminders reduce no-shows and help with ongoing care cadence. In acupuncture workflows, reminders must trigger from real scheduling events, not from separate lists.

How to check

Trigger an appointment and then view what reminder actions would send from the system. Ask how you prevent duplicates and how staff can review or resend messages from the patient or appointment screen.

Admin controls and audit log

Why it matters

Admin controls and audit log matter when multiple practitioners and staff touch the same records. You want clear visibility into edits so documentation stays consistent across the clinic.

How to check

Demonstrate user roles and what each role can change in a visit. Then show an audit trail for a record edit and confirm the who/what/when fields are visible to admins.

Red flags

  • Scheduling runs separately from patient records, causing re-entry after booking.
  • Visit notes save loosely, but billing outputs don’t reuse those fields.
  • Editing history is unclear, with no usable audit trail for record changes.

Fit by situation

  • If we book frequent first-time patients from intake forms, prioritize intake to appointment workflow.
  • If practitioners need fast, consistent session notes that later feed paperwork, prioritize visit documentation capture.
  • If multiple staff members touch appointments and records, prioritize admin controls and audit log.
Commissioned Research

Funding and competing interests

This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.

They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.

Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →

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