GITNUX MARKETDATA REPORT 2024

Ai In The Restaurant Industry Statistics

AI in the restaurant industry is expected to enhance productivity, improve customer experience, optimize operations, and ultimately drive revenue growth.

Highlights: Ai In The Restaurant Industry Statistics

  • Restaurants that use AI can cut their food waste by up to 50%.
  • McDonald's invested $300 million in Dynamic Yield, a machine-learning company, to implement AI technology in its online menu optimization.
  • Starbucks uses AI-driven software called 'Deep Brew' for its personalization initiatives and it contributes 22% of total U.S transactions.
  • 85% of Domino's Pizza deliveries in Australia are from online orders, many of which were processed through its AI system 'DRU Assist'.
  • By leveraging AI, Chili's reduced their new hire onboarding time by 50%.
  • By 2025, the AI in food and beverage market is expected to reach USD 938.4 million.
  • 37% of restaurants use AI for order management in the U.S.
  • In France, the AI startup Pazzi has built an automated pizzeria which is run by robots.
  • By the end of 2021, it is forecast that AI in the restaurant market will grow by 30.2% annually.
  • The AI-powered voice recognition market in quick-service restaurants is projected to hit $31.82 billion by 2025.
  • 80% of consumers are more inclined to do business with companies that offer personalized experiences, which can be powered by AI.
  • AI could generate up to $340 billion cost savings for retail companies by 2025.
  • AI in foodtech is expected to reach $29.39 Billion by 2025.
  • AI in the food and beverages market from North America held 62.3% of the total revenue share in 2018.
  • 93% of businesses are considering implementing AI and machine learning in their processes.
  • 85% of customer service interactions started by a chatbot in 2020.
  • Restaurants using AI for fraud detection rose by 13% in 2021.
  • AI and machine learning could cut food waste in the restaurant industry by as much as $252 million by 2025.

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The Latest Ai In The Restaurant Industry Statistics Explained

Restaurants that use AI can cut their food waste by up to 50%.

The statistic “Restaurants that use AI can cut their food waste by up to 50%” suggests that incorporating artificial intelligence technology in restaurant operations can lead to a substantial reduction in food waste. AI can help restaurants optimize inventory management, forecast demand more accurately, and streamline various processes to minimize overproduction and spoilage. By leveraging AI algorithms to analyze data on customer preferences, seasonal trends, and historical sales patterns, restaurants can make better-informed decisions to adjust their food ordering and preparation strategies accordingly. As a result, restaurants can potentially cut their food waste in half, leading to cost savings, environmental benefits, and improved overall efficiency in their operations.

McDonald’s invested $300 million in Dynamic Yield, a machine-learning company, to implement AI technology in its online menu optimization.

In this statistic, it is highlighted that McDonald’s made a significant investment of $300 million in Dynamic Yield, a machine-learning company, with the objective of incorporating AI technology into its online menu optimization. This investment signifies McDonald’s commitment to leveraging advanced technologies to enhance its marketing strategies and improve customer experiences. By partnering with a machine-learning company like Dynamic Yield, McDonald’s aims to utilize data-driven insights and personalized recommendations to optimize its online menu offerings, ultimately driving higher levels of customer engagement and satisfaction.

Starbucks uses AI-driven software called ‘Deep Brew’ for its personalization initiatives and it contributes 22% of total U.S transactions.

The statistic that Starbucks uses AI-driven software called ‘Deep Brew’ for its personalization initiatives and it contributes 22% of total U.S transactions highlights the significant role of artificial intelligence in transforming customer interactions within the coffee chain. By leveraging advanced algorithms and data analytics through Deep Brew, Starbucks is able to tailor its marketing strategies, product recommendations, and promotions to individual consumer preferences. The impressive 22% contribution of AI-driven personalization to total transactions in the U.S demonstrates the effectiveness of this technology in enhancing customer engagement, driving sales, and ultimately, improving business performance for Starbucks in a competitive market landscape.

85% of Domino’s Pizza deliveries in Australia are from online orders, many of which were processed through its AI system ‘DRU Assist’.

The statistic that 85% of Domino’s Pizza deliveries in Australia are from online orders, with many processed through its AI system ‘DRU Assist,’ indicates a significant shift towards digital channels and automation within the company’s operations. This high percentage suggests a strong consumer preference for the convenience and ease of ordering online as well as the efficiency and accuracy offered by the AI system. It highlights Domino’s proactive adaptation to evolving technology trends in the food delivery industry, potentially leading to cost savings, improved customer experiences, and increased operational efficiency. Overall, this statistic reflects Domino’s successful integration of technology into its business model to meet the demands of modern consumers and stay competitive in the market.

By leveraging AI, Chili’s reduced their new hire onboarding time by 50%.

The statistic “By leveraging AI, Chili’s reduced their new hire onboarding time by 50%” indicates that Chili’s, a restaurant chain, implemented artificial intelligence technology to streamline and enhance their process of training and integrating new employees. This implementation resulted in a significant improvement, cutting the time required for new hires to onboard and become productive in their roles by half. By using AI in their onboarding procedures, Chili’s was able to ensure a more efficient and effective training process, ultimately leading to quicker integration of new employees into the organization and potentially reducing costs associated with prolonged onboarding periods.

By 2025, the AI in food and beverage market is expected to reach USD 938.4 million.

The statistic ‘By 2025, the AI in food and beverage market is expected to reach USD 938.4 million’ indicates the projected value of the market for artificial intelligence (AI) technologies specifically applied in the food and beverage industry by the year 2025. This figure reflects the anticipated growth and investment in AI solutions such as machine learning algorithms, data analytics, and automation tools that are designed to enhance various aspects of food production, supply chain management, and customer experience within the food and beverage sector. The substantial forecasted market value suggests a rising trend in the adoption of AI technologies to optimize operations, improve product quality, and meet evolving consumer demands in the industry.

37% of restaurants use AI for order management in the U.S.

The statistic ‘37% of restaurants use AI for order management in the U.S.’ indicates the proportion of restaurants in the United States that have implemented artificial intelligence technology for managing their orders. This statistic suggests that a significant portion of restaurants have adopted AI solutions to streamline their order processes, potentially improving efficiency and accuracy in handling customer orders. Utilizing AI in order management can offer benefits such as automation of tasks, predictive analytics for demand forecasting, and personalized recommendations for customers. Overall, this statistic highlights a growing trend in the restaurant industry towards embracing technological advancements like AI to enhance operational effectiveness and customer experience.

In France, the AI startup Pazzi has built an automated pizzeria which is run by robots.

The statement “In France, the AI startup Pazzi has built an automated pizzeria which is run by robots” suggests that Pazzi, a French artificial intelligence startup, has developed a technologically advanced pizzeria where robots are responsible for various functions within the establishment. This development likely involves the use of cutting-edge automation technology and artificial intelligence to manage and carry out tasks traditionally handled by human employees in a typical pizzeria setting. The implementation of such technology signifies a shift towards innovation and efficiency within the food service industry, potentially paving the way for increased automation and robotics in the field.

By the end of 2021, it is forecast that AI in the restaurant market will grow by 30.2% annually.

The statistic indicates that artificial intelligence (AI) adoption in the restaurant market is projected to increase by 30.2% annually by the end of 2021. This growth rate suggests a rapid expansion in the implementation of AI technologies within the restaurant industry, likely driven by the need for increased efficiency, cost savings, and enhanced customer experiences. As more restaurants integrate AI into their operations for tasks such as automation, data analysis, personalized recommendations, and predictive maintenance, this forecast highlights the increasing significance of AI in transforming and optimizing various aspects of the restaurant business in the coming year.

The AI-powered voice recognition market in quick-service restaurants is projected to hit $31.82 billion by 2025.

The statistic suggests a significant growth trajectory for AI-powered voice recognition technology within the quick-service restaurant sector, with a projected market value of $31.82 billion by the year 2025. This indicates a substantial increase in the adoption and integration of AI-powered voice recognition systems within quick-service restaurants, aiming to streamline operations, enhance customer experiences, and drive efficiency. The projected market value reflects the anticipated demand for advanced technological solutions in the food service industry, emphasizing the potential for AI-powered voice recognition to revolutionize the way orders are processed, improving speed and accuracy while also potentially reducing costs. The statistic highlights a lucrative market opportunity for technology providers and underscores the growing importance of innovation in meeting the evolving needs of the modern fast-food industry.

80% of consumers are more inclined to do business with companies that offer personalized experiences, which can be powered by AI.

The statistic that 80% of consumers are more inclined to do business with companies that offer personalized experiences, which can be powered by AI, highlights the growing importance of customization and technology in the business landscape. It suggests that consumers are increasingly valuing personalized interactions and tailored services that cater to their individual preferences and needs. By harnessing artificial intelligence technology, companies can enhance their ability to analyze vast amounts of data and deliver personalized experiences at scale, ultimately fostering stronger customer relationships, increasing loyalty, and driving business growth. This statistic underscores the significance of leveraging AI and personalization strategies to meet consumer expectations and remain competitive in today’s marketplace.

AI could generate up to $340 billion cost savings for retail companies by 2025.

The statistic that AI could generate up to $340 billion cost savings for retail companies by 2025 suggests that the implementation of artificial intelligence technology within the retail sector has the potential to significantly impact the industry’s bottom line. By leveraging AI-driven tools and solutions for various operations such as inventory management, demand forecasting, customer personalization, and supply chain optimization, retail companies are projected to achieve substantial cost efficiencies over the next few years. This statistic underscores the transformative power of AI in driving innovation and streamlining processes within the retail sector, ultimately leading to significant financial benefits for companies that embrace and invest in these emerging technologies.

AI in foodtech is expected to reach $29.39 Billion by 2025.

This statistic refers to the projected market size for artificial intelligence (AI) technologies within the food technology industry by the year 2025. The amount of $29.39 billion represents the estimated total value of investments, revenues, and expenditures related to the implementation and utilization of AI in various aspects of the foodtech sector, including agriculture, food processing, distribution, and consumption. The increasing adoption of AI in foodtech is driven by factors such as the need for efficient and sustainable food production, advanced data analytics for personalized nutrition, improved quality control, and enhanced supply chain management. This substantial growth in the AI in foodtech market indicates the industry’s growing reliance on technological innovation to address challenges and optimize processes within the food ecosystem.

AI in the food and beverages market from North America held 62.3% of the total revenue share in 2018.

The statistic indicates that artificial intelligence (AI) technology has made a significant impact in the food and beverages market in North America, accounting for 62.3% of the total revenue share in 2018. This high percentage suggests that AI applications are being widely adopted and leveraged by companies in this industry to streamline processes, improve efficiency, and enhance decision-making. The dominance of AI in this market segment highlights the growing importance and potential of leveraging advanced technologies to drive innovation and competitiveness in the food and beverage sector in North America.

93% of businesses are considering implementing AI and machine learning in their processes.

The statistic that 93% of businesses are considering implementing AI and machine learning in their processes suggests a growing trend towards incorporating advanced technologies to enhance operations and decision-making. This high percentage reflects a widespread recognition among businesses of the potential benefits of AI and machine learning, such as increased efficiency, improved data analysis, and better predictive capabilities. By exploring the adoption of these technologies, companies aim to stay competitive in a rapidly evolving business landscape where leveraging data-driven insights and automation is becoming increasingly crucial for success.

85% of customer service interactions started by a chatbot in 2020.

The statistic “85% of customer service interactions started by a chatbot in 2020” means that chatbots were responsible for initiating the beginning of 85% of interactions between customers and the customer service system in the year 2020. This implies that chatbots played a significant role in handling customer inquiries, issues, or requests at the initial stage of contact before any human intervention. The high percentage suggests that businesses heavily relied on chatbot technology for automating and streamlining customer service interactions, potentially leading to improved efficiency and cost-effectiveness in handling customer inquiries.

Restaurants using AI for fraud detection rose by 13% in 2021.

The statistic indicates that there was a 13% increase in the number of restaurants implementing artificial intelligence (AI) technology specifically for the purpose of detecting and preventing fraudulent activities in 2021 compared to the previous year. This suggests a growing recognition among restaurant owners of the importance of leveraging AI capabilities to enhance their fraud detection mechanisms and protect their businesses from financial losses. The rise in AI adoption for fraud detection in the restaurant industry highlights a trend towards utilizing advanced technology to address security concerns and improve overall operational efficiency.

AI and machine learning could cut food waste in the restaurant industry by as much as $252 million by 2025.

This statistic suggests that the implementation of artificial intelligence (AI) and machine learning technologies in the restaurant industry has the potential to significantly reduce food waste and consequently generate savings of up to $252 million by the year 2025. By utilizing advanced algorithms and data analytics, these technologies can help restaurant businesses better predict customer demand, optimize inventory management, and streamline operations to minimize surplus food that would otherwise go to waste. As a result, restaurants can improve their efficiency, reduce costs associated with excess food disposal, and ultimately contribute to a more sustainable and profitable industry.

Conclusion

AI is proving to be a game-changer in the restaurant industry, offering innovative solutions to enhance operational efficiency, improve customer experiences, and drive business growth. As more restaurants adopt AI technologies, we can expect to see further advancements and transformations in the way the industry operates. It is clear that AI is here to stay and will continue to shape the future of the restaurant landscape.

References

0. – https://www.www.grandviewresearch.com

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2. – https://www.techcrunch.com

3. – https://www.www.capgemini.com

4. – https://www.menafn.com

5. – https://www.www.dig-in.com

6. – https://www.www.prnewswire.com

7. – https://www.www.emarketer.com

8. – https://www.futurestartup.com

9. – https://www.www.globenewswire.com

10. – https://www.dazeinfo.com

11. – https://www.www.membrain.com

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16. – https://www.www.restaurantdive.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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