GITNUX MARKETDATA REPORT 2024

Ai In The Grocery Industry Statistics

Artificial intelligence applications in the grocery industry have the potential to optimize inventory management, personalize marketing strategies, and enhance customer service efficiency.

Highlights: Ai In The Grocery Industry Statistics

  • By 2025, the global AI in the food and beverages market is expected to reach $6.91 billion.
  • AI can cut forecasting errors by 50% in the grocery industry.
  • By implementing AI, supermarkets can reduce out-of-stock scenarios by up to 80%.
  • 28% of food and grocery enterprises invest in AI for customer service.
  • AI applications could reduce food waste in grocery stores by an estimate of 20%.
  • U.S. retailers are expected to have spent $5.9 billion on AI in 2019.
  • 85% of customer interactions will be managed without a human by 2022.
  • 77% of consumers are already using AI-based systems.
  • Around 45% of retailers are planning to use AI within three years to enhance the customer experience.
  • The average online grocery user spent about $95 per order in 2020, a number that could increase with AI technologies refining the shopping process.
  • AI-powered robots can reduce operating costs by about 20%.
  • 75% of organizations implementing AI increase sales of new products and services by more than 10%.
  • About 66% of consumers who have used digital assistants for grocery shopping, find them extremely useful.
  • The usage of AI in global retail could represent up to a $300 billion cost opportunity by 2030.
  • AI systems can help retrieve 30% of lost revenues for retailers by minimizing shoplifting.
  • The market of AI in the retail sector will reach an estimated value of $27.2 billion by 2025.
  • By 2026, the AI-based sales forecasting market in retail is expected to reach $26.22 billion.
  • By 2025, 95% of customer interactions will be powered by AI.

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The Latest Ai In The Grocery Industry Statistics Explained

By 2025, the global AI in the food and beverages market is expected to reach $6.91 billion.

The statistic indicates that by the year 2025, the global market for artificial intelligence (AI) in the food and beverages industry is projected to reach a value of $6.91 billion. This forecast suggests a significant growth in the adoption of AI technologies within the food and beverages sector worldwide. Businesses in this industry are increasingly leveraging AI to enhance efficiency, productivity, and innovation in various aspects of production, distribution, marketing, and customer service. The substantial market value also reflects the increasing recognition of AI’s potential to address challenges such as food safety, quality control, supply chain optimization, personalized nutrition, and consumer preferences. Overall, this statistic highlights the growing importance and investment in AI technologies within the food and beverages market, showcasing a transformative trend that is likely to shape the industry in the coming years.

AI can cut forecasting errors by 50% in the grocery industry.

The statistic ‘AI can cut forecasting errors by 50% in the grocery industry’ indicates that implementing artificial intelligence (AI) technologies in the forecasting process of the grocery industry can significantly improve the accuracy of predicting demand for products. By leveraging AI algorithms and data analytics, grocery retailers can better analyze historical data, customer behavior patterns, market trends, and other relevant factors to make more precise predictions about product demand. This reduction in forecasting errors by 50% suggests that AI can assist grocery businesses in optimizing inventory management, reducing waste, and ultimately improving overall operational efficiency and profitability.

By implementing AI, supermarkets can reduce out-of-stock scenarios by up to 80%.

The statistic suggests that by utilizing artificial intelligence (AI) technologies, supermarkets have the potential to significantly decrease instances of out-of-stock products by as much as 80%. This improvement in inventory management is likely due to AI’s ability to analyze vast amounts of data in real-time, predict demand patterns, optimize stocking levels, and automate ordering processes. By leveraging AI capabilities, supermarkets can enhance their operational efficiency, ensure better inventory accuracy, minimize lost sales opportunities, and ultimately enhance customer satisfaction by reducing the likelihood of popular items being unavailable for purchase. Overall, the statistic highlights the transformative impact that AI can have on inventory management within the retail industry.

28% of food and grocery enterprises invest in AI for customer service.

The statistic ‘28% of food and grocery enterprises invest in AI for customer service’ indicates that a sizeable portion of businesses in the food and grocery industry are embracing artificial intelligence technology to enhance their customer service offerings. This suggests a growing trend within the sector towards leveraging AI tools and solutions to improve customer interactions, streamline operations, and potentially gain a competitive edge in the market. By investing in AI for customer service, these enterprises are likely aiming to enhance efficiency, personalize customer experiences, and stay ahead of evolving consumer expectations in an increasingly digital and tech-driven marketplace.

AI applications could reduce food waste in grocery stores by an estimate of 20%.

This statistic suggests that the implementation of artificial intelligence (AI) applications in grocery stores has the potential to significantly decrease food waste by approximately 20%. By utilizing AI technology, grocery stores can better predict and manage inventory levels, optimize product shelving and rotation, and identify products approaching their expiration dates more effectively. This increased precision in inventory management can lead to reduced overstocking, improved shelf life, and ultimately, a substantial reduction in the amount of food that goes to waste within the grocery store environment. Overall, the statistic highlights the promising impact that AI applications can have on mitigating food waste and promoting sustainability in the retail sector.

U.S. retailers are expected to have spent $5.9 billion on AI in 2019.

The statistic indicates that United States retailers are projected to have invested a total of $5.9 billion in artificial intelligence (AI) technology in the year 2019. This substantial financial commitment demonstrates the increasing importance and adoption of AI within the retail industry, as companies aim to leverage advanced technologies to enhance customer experiences, streamline operations, and drive growth. The significant investment suggests that retailers see the potential benefits of AI in improving efficiency, personalizing marketing efforts, optimizing supply chain management, and ultimately staying competitive in an evolving market landscape.

85% of customer interactions will be managed without a human by 2022.

The statistic ‘85% of customer interactions will be managed without a human by 2022’ suggests a significant shift towards automation and artificial intelligence in customer service. This indicates that a large majority of customer interactions, such as inquiries, support requests, and transactions, will be handled by automated systems rather than human agents. Businesses are increasingly adopting technologies like chatbots, virtual assistants, and self-service portals to streamline customer service processes, enhance efficiency, and reduce costs. While automation can provide faster responses and 24/7 availability, businesses need to ensure that the human touch and personalized customer experience are not sacrificed in the process of digitizing customer interactions.

77% of consumers are already using AI-based systems.

The statistic stating that 77% of consumers are already using AI-based systems suggests that the majority of consumers have adopted and integrated artificial intelligence technology into their everyday lives. This high adoption rate could indicate a growing comfort level and reliance on AI-driven tools and services among the general population. Consumers may be benefiting from the convenience and efficiency that AI offers in various aspects of their lives, such as customer service interactions, personal assistants, smart home devices, and recommendation systems. This statistic highlights the pervasive nature of AI technologies in today’s society and underscores the importance for businesses to continue innovating and leveraging AI to meet consumer needs and expectations.

Around 45% of retailers are planning to use AI within three years to enhance the customer experience.

The statistic that around 45% of retailers are planning to use AI within three years to enhance the customer experience suggests a growing trend towards adopting artificial intelligence technology in the retail industry. This indicates a significant level of interest and investment by retailers in leveraging AI-powered solutions to improve the overall shopping experience for their customers. By implementing AI tools such as personalized recommendations, chatbots for customer service, or automated inventory management, retailers aim to enhance customer engagement, streamline operations, and ultimately drive sales. The data implies that AI is becoming increasingly recognized as a valuable asset for retailers looking to stay competitive and meet evolving consumer expectations in the digital age.

The average online grocery user spent about $95 per order in 2020, a number that could increase with AI technologies refining the shopping process.

The statistic reveals that in 2020, the average amount spent by online grocery users per order was approximately $95. This data highlights the consumer behavior in the online grocery sector, indicating the value individuals place on convenience and efficiency in their shopping experience. The mention of AI technologies suggests the potential for further enhancements in the online shopping process, such as personalized recommendations, efficient inventory management, and smoother transactions, which could lead to an increase in the average order value. As technology continues to evolve and streamline the online grocery shopping experience, we may expect to see an upward trend in the amount spent per order as consumers benefit from more tailored and convenient services.

AI-powered robots can reduce operating costs by about 20%.

The statistic “AI-powered robots can reduce operating costs by about 20%” implies that the implementation of artificial intelligence technology in the form of robots can lead to a significant decrease in a company’s expenses. By utilizing AI to automate tasks and streamline processes, businesses can experience lower costs related to labor, errors, and inefficiencies. This reduction of operating expenses by approximately 20% suggests that AI-powered robots have the potential to drive cost savings and improve the overall financial performance of organizations across various industries.

75% of organizations implementing AI increase sales of new products and services by more than 10%.

The statistic indicates that 75% of organizations that have implemented artificial intelligence (AI) technology have experienced a significant positive impact on their sales of new products and services, with an increase of more than 10%. This suggests that AI implementation is associated with a notable improvement in sales performance for the majority of organizations. The finding highlights the potential of AI to drive innovation, enhance market competitiveness, and ultimately lead to increased revenue generation through the introduction and promotion of new products and services. This statistic underscores the strategic value of AI technology in driving business growth and success in today’s competitive market landscape.

About 66% of consumers who have used digital assistants for grocery shopping, find them extremely useful.

The statistic states that approximately two-thirds (66%) of consumers who have utilized digital assistants for grocery shopping perceive them as extremely helpful. This finding highlights a positive sentiment among a significant portion of consumers towards the use of digital assistants in the context of grocery shopping. The high percentage of users who report finding digital assistants extremely useful suggests that this technology is meeting the needs and expectations of a substantial portion of consumers in enhancing their shopping experience. This insight emphasizes the potential value and impact of digital assistants in streamlining and improving the grocery shopping process, indicating a promising trend towards increased adoption and satisfaction with this innovative technology among consumers.

The usage of AI in global retail could represent up to a $300 billion cost opportunity by 2030.

This statistic suggests that by the year 2030, there is a potential for global retail businesses to benefit from up to $300 billion in cost savings or revenue gains by incorporating artificial intelligence (AI) technologies into their operations. AI can help retailers enhance various aspects of their business such as customer personalization, inventory management, supply chain optimization, and marketing efficiency. By leveraging AI tools and algorithms, companies can improve decision-making processes, streamline operations, enhance customer experiences, and ultimately drive higher profits. This statistic highlights the significant potential impact that AI can have on the retail industry in terms of cost optimization and financial gains over the next decade.

AI systems can help retrieve 30% of lost revenues for retailers by minimizing shoplifting.

The statistic suggests that artificial intelligence (AI) systems have the potential to significantly reduce the impact of shoplifting on retailers, ultimately leading to the recovery of 30% of lost revenues. By utilizing AI technology, retailers can enhance their surveillance capabilities, monitor customer behavior, and identify suspicious activities in real-time. This proactive approach enables retailers to prevent shoplifting incidents before they occur or intervene swiftly when theft is detected, thus minimizing financial losses attributed to theft. The implementation of AI systems in retail spaces holds promise for improving security measures, enhancing operational efficiency, and ultimately safeguarding profit margins.

The market of AI in the retail sector will reach an estimated value of $27.2 billion by 2025.

This statistic indicates that the market for artificial intelligence (AI) technology in the retail industry is projected to grow significantly over the coming years, with an estimated value of $27.2 billion by the year 2025. This growth suggests a strong trend towards the adoption of AI solutions in retail operations, including customer service, inventory management, personalized marketing, and supply chain optimization. Retailers are increasingly recognizing the potential benefits of AI technology in enhancing efficiency, driving sales, and improving the overall shopping experience for consumers. The projected value of $27.2 billion highlights the substantial investments being made in AI by retailers to stay competitive in a rapidly evolving industry landscape.

By 2026, the AI-based sales forecasting market in retail is expected to reach $26.22 billion.

The statistic that the AI-based sales forecasting market in retail is projected to reach $26.22 billion by 2026 indicates a significant anticipated growth in the adoption of artificial intelligence technology within the retail industry for the purpose of sales forecasting. This forecast suggests a rising trend in retailers utilizing AI to improve their sales strategies, optimize inventory management, enhance customer experiences, and ultimately drive profitability. The substantial expected market size also denotes the increasing recognition of the value and efficiency that AI can bring to retail operations, as well as the confidence in the positive impact it can have on the industry in the coming years.

By 2025, 95% of customer interactions will be powered by AI.

The statistic “By 2025, 95% of customer interactions will be powered by AI” predicts a significant shift in the way businesses engage with their customers, suggesting that the vast majority of interactions between customers and companies will be facilitated by artificial intelligence technology by the year 2025. This stat highlights the growing emphasis on leveraging AI-driven solutions such as chatbots, virtual assistants, and personalized recommendations to streamline customer service, enhance user experiences, and drive operational efficiencies. The projected widespread adoption of AI in customer interactions implies a transformation in how businesses deliver services and engage with their clientele, signaling a future where AI plays a central role in shaping the customer experience landscape.

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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