GITNUX MARKETDATA REPORT 2024

The Most Surprising Salesforce Statistics And Trends in 2024

Our Newsletter

The Business Week In Data

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!

Table of Contents

Salesforce is one of the world’s leading cloud-based customer relationship management (CRM) solutions. In this blog post, we will be exploring some impressive statistics about Salesforce that demonstrate its success and growth over the years. From revenues to market share, from philanthropy to innovation rankings – these stats provide a comprehensive overview of how far Salesforce has come in such a short time. We’ll also look at their investments in other companies and job creation initiatives around the world. So let’s dive into it.

The Most Important Statistics
Salesforce revenues for the fiscal year 2021 reached $21.25 billion.

This statistic is a testament to the success of Salesforce in the fiscal year 2021, demonstrating the company’s ability to generate a staggering $21.25 billion in revenue. It is a clear indication of the company’s strength and growth potential, and serves as a powerful reminder of the impact Salesforce has had on the business world.

Salesforce captured 19.8% of the CRM market in 2020.

This statistic is a testament to the success of Salesforce in the CRM market in 2020. It demonstrates that the company has been able to capture a significant portion of the market share, indicating that it is a major player in the industry. This statistic is an important piece of information for anyone looking to gain insight into the success of Salesforce and the CRM market as a whole.

Salesforce Statistics Overview

Salesforce counts Fortune 100 companies as clients, with more than 83% of them using Salesforce.

This statistic is a testament to the success of Salesforce, as it demonstrates that the majority of the world’s most successful companies have chosen to use their services. It speaks to the trust and reliability that Salesforce has earned from these companies, and serves as a powerful endorsement of their products and services.

In 2020, Salesforce ecosystem is expected to create 4.2 million new jobs and $1.2 trillion in new business revenues worldwide by 2024.

This statistic is a testament to the power of the Salesforce ecosystem and its potential to revolutionize the global economy. It highlights the immense job creation and business revenue opportunities that Salesforce can bring to the table, and serves as a reminder of the immense potential of the platform. It is a powerful reminder of the potential of Salesforce to drive economic growth and create new opportunities for businesses and individuals alike.

Salesforce has served over 150,000 customers globally.

This statistic is a testament to the success of Salesforce, demonstrating the widespread adoption of their services across the globe. It speaks to the trust and reliability of the platform, as well as its ability to meet the needs of a diverse range of customers. This is an impressive feat, and one that should be celebrated in any blog post about Salesforce Statistics.

Salesforce’s philanthropic wing, Salesforce.org, has provided $260 million in grants to charitable organizations.

This statistic is a testament to Salesforce’s commitment to giving back to the community. It demonstrates the company’s dedication to making a positive impact on the world, and serves as a reminder of the power of corporate philanthropy. By providing $260 million in grants to charitable organizations, Salesforce is helping to make a difference in the lives of those in need.

Salesforce spent $49 billion in research and development during the 2016-2020 period, showing a growth rate of 24%.

This statistic is a testament to Salesforce’s commitment to innovation and progress. It demonstrates that the company is investing heavily in research and development, which is essential for staying ahead of the competition and continuing to provide cutting-edge solutions to its customers. The 24% growth rate also indicates that Salesforce is continuing to invest in R&D, which is a positive sign for the future of the company.

Salesforce’s chief philanthropy officer, Ebony Beckwith, was named one of the most influential women in Bay Area business by the San Francisco Business Times in 2020.

This statistic is a testament to the impact Salesforce has had on the Bay Area business community, and the recognition of Ebony Beckwith as one of the most influential women in the area is a testament to the company’s commitment to making a positive difference. It speaks to the power of Salesforce’s philanthropic efforts and the impact they have had on the local economy. This recognition is a great example of how Salesforce is making a difference in the Bay Area and beyond.

Salesforce Lightning has over 700 components available for companies to customize their CRM experience.

This statistic is a testament to the power of Salesforce Lightning, demonstrating its ability to provide companies with a highly customizable CRM experience. With over 700 components available, businesses can tailor their CRM to meet their specific needs and create a unique user experience. This statistic is a great example of how Salesforce Lightning is revolutionizing the CRM industry.

Salesforce helped its customers reduce carbon emissions by 2.1 million metric tons between 2016 – 2018.

This statistic is a testament to Salesforce’s commitment to sustainability and environmental responsibility. It demonstrates that the company is taking tangible steps to reduce its carbon footprint and make a positive impact on the planet. By helping its customers reduce their carbon emissions, Salesforce is helping to create a healthier, more sustainable future for everyone.

In 2017, Salesforce generated over $8.39 billion in revenues, making it the largest pure-play software as a service (SaaS) provider at the time.

This statistic is a testament to the success of Salesforce as a pure-play software as a service (SaaS) provider. It demonstrates that the company has been able to generate a significant amount of revenue in a relatively short period of time, making it the largest SaaS provider at the time. This statistic is a great example of the success that Salesforce has achieved and is a great point to highlight in a blog post about Salesforce Statistics.

Salesforce is ranked #6 on the list of Fortune’s 100 best companies to work for in 2020.

This statistic is a testament to the success of Salesforce as an employer. It speaks to the company’s commitment to creating a positive work environment and providing employees with the resources and support they need to thrive. This recognition from Fortune is a powerful indicator of the company’s dedication to its employees, and it serves as a reminder of the value that Salesforce places on its people.

According to Forbes, Salesforce is the world’s third-most innovative company in 2018.

This statistic is a testament to the success of Salesforce, highlighting their impressive innovation and placing them among the world’s top companies. It is a powerful indicator of the company’s success and a great way to demonstrate the value of Salesforce to potential customers. This statistic is a great way to start a blog post about Salesforce Statistics, as it provides a strong foundation for the rest of the post.

Salesforce reached a market capitalization of $200 billion in August 2020.

Reaching a market capitalization of $200 billion in August 2020 is a testament to the success of Salesforce and its ability to remain a leader in the industry. This milestone is a reflection of the company’s commitment to innovation and customer satisfaction, and serves as a reminder of the power of Salesforce’s products and services.

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, offers over 5,000 solutions to help extend Salesforce to every department.

This statistic is a testament to the power of Salesforce AppExchange, demonstrating its ability to provide a comprehensive suite of solutions to meet the needs of any organization. With over 5,000 solutions available, Salesforce AppExchange is a one-stop shop for businesses looking to extend Salesforce to every department. This statistic highlights the immense potential of Salesforce AppExchange to help businesses maximize their Salesforce investments.

Salesforce has more than 49,000 employees worldwide.

This statistic is a testament to the success of Salesforce, demonstrating the company’s impressive growth and reach. It speaks to the impact Salesforce has had on the global economy, with its workforce spanning the globe. It also highlights the company’s commitment to providing jobs and opportunities to people around the world.

Salesforce Ventures has invested in over 375 companies across 22 countries since its inception in 2009.

This statistic is a testament to the reach and influence of Salesforce Ventures. It demonstrates the company’s commitment to investing in a wide range of businesses across the globe, showing that they are dedicated to helping entrepreneurs and businesses of all sizes succeed. It also speaks to the success of Salesforce Ventures, as they have been able to invest in so many companies in such a short amount of time.

Salesforce grew its net income to $2.63 billion in the fiscal year 2021.

This statistic is a testament to the success of Salesforce in the fiscal year 2021. It shows that the company was able to increase its net income significantly, indicating that its strategies and investments paid off. This is an important indicator of the company’s financial health and success, and it is a great sign for the future of Salesforce.

Conclusion

Salesforce has achieved remarkable success in the past few years, with revenues reaching $21.25 billion for the fiscal year 2021 and a 21.1% share of the CRM market in 2019. The company counts Fortune 100 companies as clients, with more than 83% of them using Salesforce products and services. It also boasts an impressive ecosystem that is expected to create 4.2 million new jobs and generate $1.2 trillion in business revenue by 2024 worldwide, while its philanthropic wing has provided over $260 million worth of grants to charitable organizations since 2009 alone.

With such strong growth across all areas – from customer base to research & development spending – it’s no surprise that Salesforce was named one of Forbes’ most innovative companies in 2018 and reached a market capitalization milestone of $200 billion this August 2020.

References

0. – https://www.salesforce.org

1. – https://www.fortune.com

2. – https://www.salesforce.com

3. – https://www.bizjournals.com

4. – https://www.cnbc.com

5. – https://www.forbes.com

6. – https://www.statista.com

7. – https://www.mkltesthead.com

ZipDo, cited June 2023: Salesforce Statistics

FAQs

What is Salesforce and what does it provide?

Salesforce is a cloud computing company that offers Customer Relationship Management (CRM) solutions to businesses. It provides a range of applications and services for sales, marketing, customer service, and collaboration, enabling organizations to manage customer data and interactions more effectively.

What are the core modules of Salesforce?

The core modules of Salesforce include Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and Salesforce Platform. These modules help organizations with sales, customer support, marketing campaigns, building communities, and creating custom applications.

What is the purpose of the Salesforce AppExchange?

The Salesforce AppExchange is an online marketplace where users can find, download, and install pre-built applications and extensions for their Salesforce environment. These apps can help organizations extend the functionality of Salesforce and customize their CRM to suit their specific needs.

How does Salesforce support customization and personalization?

Salesforce allows users to customize and personalize their CRM through various features and tools, such as custom objects, fields, and reports, as well as the use of Apex and Visualforce for advanced customization. Additionally, organizations can use Salesforce's artificial intelligence technology, Einstein, to deliver personalized experiences to users and customers.

What are some major benefits of using Salesforce?

Some major benefits of using Salesforce include streamlined sales processes, improved customer retention and support, targeted and effective marketing efforts, enhanced collaboration and communication within the organization, and the ability to customize and scale the CRM as per the organization's needs.

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

Table of Contents

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!