GITNUXREPORT 2025

Patient Engagement Statistics

Digital engagement improves outcomes, satisfaction, adherence, and reduces hospital visits.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

39% of patients report facing barriers to digital engagement, including lack of internet access or digital literacy

Statistic 2

45% of patients have avoided medical care due to lack of engagement or confusion

Statistic 3

Digital health tools for patient engagement are increasing patient adherence by up to 30%

Statistic 4

Approximately 60% of chronic disease patients use some form of digital self-management tools

Statistic 5

63% of patients access their health information through smartphones

Statistic 6

43% of healthcare organizations have integrated mobile health apps into their standard care protocols

Statistic 7

77% of healthcare providers believe that patient engagement improves health outcomes

Statistic 8

32% of healthcare providers prioritize patient engagement technology as a top investment area for the next year

Statistic 9

83% of healthcare organizations believe that patient engagement is essential for value-based care models

Statistic 10

59% of medical professionals believe that digital tools can reduce clinician workload by streamlining patient communication

Statistic 11

81% of healthcare providers state that patient engagement is critical for successful telehealth implementation

Statistic 12

Patients engaged via mobile apps show a 50% increase in self-monitoring behaviors

Statistic 13

Patients involving themselves in their healthcare decision-making has increased by 10% over the last five years

Statistic 14

45% of patients with chronic conditions desire more digital tools for daily health management

Statistic 15

52% of patients prefer receiving health information via digital channels rather than traditional methods

Statistic 16

68% of consumers say they would switch providers for better digital engagement experiences

Statistic 17

59% of patients report that health apps motivate them to change unhealthy behaviors

Statistic 18

79% of patients want personalized health communication from their providers

Statistic 19

Patients engaged through digital platforms are 42% more likely to adhere to preventive screenings

Statistic 20

29% of patients participate in virtual support groups for their conditions

Statistic 21

61% of hospital patients are interested in receiving personalized health tips via apps or messages

Statistic 22

48% of patients are interested in receiving continuous health monitoring through wearable devices

Statistic 23

Patients who receive digital reminders for appointments and medications are 25% more likely to follow through

Statistic 24

26% of patients have used online medical services for mental health support

Statistic 25

50% of patients want to receive their health education materials via digital formats

Statistic 26

Patients who are actively engaged in their healthcare tend to have better health outcomes, with a 20% reduction in hospital admissions

Statistic 27

70% of patients feel more satisfied with their care when they can access their health information online

Statistic 28

Patients who use patient portals are 21% more likely to adhere to medication regimens

Statistic 29

65% of patients expressed interest in remote monitoring technologies for chronic disease management

Statistic 30

Only 48% of patients report feeling sufficiently involved in decision-making about their care

Statistic 31

80% of healthcare organizations are investing in patient engagement tools to improve outcomes

Statistic 32

55% of patients believe that digital healthcare solutions can improve their overall quality of care

Statistic 33

Only 23% of patients feel fully informed about their treatment options

Statistic 34

85% of patients who use telehealth report greater satisfaction with their care experience

Statistic 35

Engagement in Digital health initiatives correlates with a 15% decrease in emergency room visits

Statistic 36

Patients who participate in shared decision-making are 2.5 times more likely to follow their treatment plans

Statistic 37

66% of patients who engage actively in health management report better emotional well-being

Statistic 38

60% of healthcare organizations have dedicated a team to improve patient engagement strategies

Statistic 39

72% of patients believe health apps can help them manage their conditions more effectively

Statistic 40

83% of patients value transparency from healthcare providers, including access to test results and treatment options

Statistic 41

50% of patients feel more empowered when they have access to their health data

Statistic 42

Patients using electronic health records are 3 times more likely to engage in preventive care activities

Statistic 43

58% of patients would use digital engagement tools more often if they found them easier to navigate

Statistic 44

54% of healthcare providers report that digital engagement tools help reduce patient anxiety

Statistic 45

65% of patients want to be more involved in clinical research decisions

Statistic 46

82% of patients say that healthcare providers who communicate clearly digitally improve their trust in the provider

Statistic 47

54% of patients report that digital health tools improve their understanding of their health conditions

Statistic 48

69% of patients who engage with digital health tools report feeling more in control of their health

Statistic 49

77% of patients are willing to share their health data if it improves their care

Statistic 50

71% of patients want easier access to their lab results and imaging reports online

Statistic 51

62% of patients participating in digital health programs report increased satisfaction with overall care

Statistic 52

34% of patients engaged via digital means report better understanding of medication instructions

Statistic 53

87% of patients would utilize digital engagement solutions if they were integrated into their routine healthcare

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Key Highlights

Patients who are actively engaged in their healthcare tend to have better health outcomes, with a 20% reduction in hospital admissions
70% of patients feel more satisfied with their care when they can access their health information online
Patients who use patient portals are 21% more likely to adhere to medication regimens
65% of patients expressed interest in remote monitoring technologies for chronic disease management
Only 48% of patients report feeling sufficiently involved in decision-making about their care
80% of healthcare organizations are investing in patient engagement tools to improve outcomes
Digital health tools for patient engagement are increasing patient adherence by up to 30%
55% of patients believe that digital healthcare solutions can improve their overall quality of care
Approximately 60% of chronic disease patients use some form of digital self-management tools
Patients engaged via mobile apps show a 50% increase in self-monitoring behaviors
77% of healthcare providers believe that patient engagement improves health outcomes
Only 23% of patients feel fully informed about their treatment options
63% of patients access their health information through smartphones

Did you know that active patient engagement through digital tools can reduce hospital admissions by 20% and boost satisfaction and adherence, yet less than half of patients feel fully involved in their care decisions?

Barriers and Challenges in Digital Healthcare

39% of patients report facing barriers to digital engagement, including lack of internet access or digital literacy
45% of patients have avoided medical care due to lack of engagement or confusion

Barriers and Challenges in Digital Healthcare Interpretation

With nearly four in ten patients unable to access or navigate digital health tools, and nearly half avoiding care altogether, the healthcare system's digital divide is not just a tech issue—it's a barrier to equitable, effective care.

Digital Health Tools and Technology Adoption

Digital health tools for patient engagement are increasing patient adherence by up to 30%
Approximately 60% of chronic disease patients use some form of digital self-management tools
63% of patients access their health information through smartphones
43% of healthcare organizations have integrated mobile health apps into their standard care protocols

Digital Health Tools and Technology Adoption Interpretation

These figures reveal that digital health tools are reshaping patient engagement from a promising trend to a critical component of modern healthcare, with a significant majority leveraging smartphones and self-management apps to take control of their health—though nearly half of healthcare organizations still have their mobile health apps on the back burner.

Healthcare Provider Perspectives and Investment

77% of healthcare providers believe that patient engagement improves health outcomes
32% of healthcare providers prioritize patient engagement technology as a top investment area for the next year
83% of healthcare organizations believe that patient engagement is essential for value-based care models
59% of medical professionals believe that digital tools can reduce clinician workload by streamlining patient communication
81% of healthcare providers state that patient engagement is critical for successful telehealth implementation

Healthcare Provider Perspectives and Investment Interpretation

While a substantial majority of healthcare providers recognize that patient engagement—enhanced by digital tools and prioritized investments—is vital for improving health outcomes, advancing value-based care, and successfully implementing telehealth, the gap between belief and action suggests that transforming engagement from a beneficial concept into a practical reality remains a key challenge in modern healthcare.

Patient Behavior and Preferences

Patients engaged via mobile apps show a 50% increase in self-monitoring behaviors
Patients involving themselves in their healthcare decision-making has increased by 10% over the last five years
45% of patients with chronic conditions desire more digital tools for daily health management
52% of patients prefer receiving health information via digital channels rather than traditional methods
68% of consumers say they would switch providers for better digital engagement experiences
59% of patients report that health apps motivate them to change unhealthy behaviors
79% of patients want personalized health communication from their providers
Patients engaged through digital platforms are 42% more likely to adhere to preventive screenings
29% of patients participate in virtual support groups for their conditions
61% of hospital patients are interested in receiving personalized health tips via apps or messages
48% of patients are interested in receiving continuous health monitoring through wearable devices
Patients who receive digital reminders for appointments and medications are 25% more likely to follow through
26% of patients have used online medical services for mental health support
50% of patients want to receive their health education materials via digital formats

Patient Behavior and Preferences Interpretation

The surge in digital engagement tools—from a 50% boost in self-monitoring to 79% of patients craving personalized communication—suggests that healthcare is rapidly transforming into a patient-driven, tech-enabled landscape where proactive self-care and digital communication are not just preferences but expectations, ultimately reshaping provider-patient dynamics and health outcomes.

Patient Engagement and Satisfaction

Patients who are actively engaged in their healthcare tend to have better health outcomes, with a 20% reduction in hospital admissions
70% of patients feel more satisfied with their care when they can access their health information online
Patients who use patient portals are 21% more likely to adhere to medication regimens
65% of patients expressed interest in remote monitoring technologies for chronic disease management
Only 48% of patients report feeling sufficiently involved in decision-making about their care
80% of healthcare organizations are investing in patient engagement tools to improve outcomes
55% of patients believe that digital healthcare solutions can improve their overall quality of care
Only 23% of patients feel fully informed about their treatment options
85% of patients who use telehealth report greater satisfaction with their care experience
Engagement in Digital health initiatives correlates with a 15% decrease in emergency room visits
Patients who participate in shared decision-making are 2.5 times more likely to follow their treatment plans
66% of patients who engage actively in health management report better emotional well-being
60% of healthcare organizations have dedicated a team to improve patient engagement strategies
72% of patients believe health apps can help them manage their conditions more effectively
83% of patients value transparency from healthcare providers, including access to test results and treatment options
50% of patients feel more empowered when they have access to their health data
Patients using electronic health records are 3 times more likely to engage in preventive care activities
58% of patients would use digital engagement tools more often if they found them easier to navigate
54% of healthcare providers report that digital engagement tools help reduce patient anxiety
65% of patients want to be more involved in clinical research decisions
82% of patients say that healthcare providers who communicate clearly digitally improve their trust in the provider
54% of patients report that digital health tools improve their understanding of their health conditions
69% of patients who engage with digital health tools report feeling more in control of their health
77% of patients are willing to share their health data if it improves their care
71% of patients want easier access to their lab results and imaging reports online
62% of patients participating in digital health programs report increased satisfaction with overall care
34% of patients engaged via digital means report better understanding of medication instructions
87% of patients would utilize digital engagement solutions if they were integrated into their routine healthcare

Patient Engagement and Satisfaction Interpretation

Empowering patients through digital engagement not only reduces hospital visits by 20% and boosts satisfaction to 70%, but also transforms them from passive recipients into active partners—yet less than half feel adequately involved in decision-making, highlighting that while technology is embraced, true patient-centered care still demands more transparent communication and meaningful involvement.

Sources & References

Reference 26
PHYSICIANSWEEKLY
Research Publication(2024)
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