Gitnux/Report 2026

Marketing in the Tmt Industry Statistics

With the IT services market at $413 billion in 2024 and cybersecurity ad and demand generation spend rising to $7.1 billion, Marketing In The Tmt Industry shows where budgets are actually hardening in telecom and media, even as cookie deprecation in Chrome in 2024 forces a measurement reset. You get the kind of performance signals that matter right now too, from 70 percent average cart abandonment and a $36 email ROI per $1 spent to how a 10 percent marketing waste reduction from CDP usage is changing what “efficient growth” means in 2024.
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May 14, 2026Updated
Marketing in the Tmt Industry Statistics
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Marketing in the TMT sector is being reshaped by spend that is huge, but increasingly hard to measure. With 2024 showing 7.1 billion in cybersecurity advertising and demand generation and cookie deprecation forcing a rethink of targeting, budgets are moving while precision is getting more expensive. Let’s connect these shifts to the metrics that matter, from OTT ad spend to telecom churn and mobile conversion lift.

Key Takeaways

  • $413 billion is the estimated global IT services market size in 2024, informing overall marketing budgets tied to IT services vendors in the TMT sector
  • $1.9 trillion is the projected global telecom service revenue in 2024, showing the revenue base that funds marketing for telecom operators
  • $7.1 billion is the estimated global spending on cybersecurity advertising and demand generation in 2024, reflecting growth in TMT security marketing
  • 5.35 billion people used social media globally in 2023, expanding potential reach for TMT brand advertising
  • On average, 78% of global consumers have used a digital wallet at least once, which supports TMT marketing tied to payments and fintech ecosystems
  • 54% of global web traffic came from mobile devices in 2023, a key targeting input for TMT performance marketing
  • $13.4 billion is the estimated global spending on advertising for over-the-top streaming in 2024, a key measure for TMT video/OTT marketing
  • In 2024, 33% of marketers report using generative AI for content creation, accelerating TMT campaign production and personalization
  • In 2023, 52% of B2B marketers used marketing automation, guiding TMT vendor lead-gen programs
  • In 2024, the average email marketing ROI is estimated at $36 per $1 spent, relevant to TMT lifecycle marketing programs
  • In 2023, mobile apps achieved an average retention of 25% after 30 days, shaping expectations for telecom app launches
  • In 2024, the median churn rate in telecom markets ranges around 1%–2% monthly (reported as 12%–24% annually), impacting retention marketing ROI
  • Cookie deprecation in Chrome is scheduled for 2024, forcing TMT marketers to rework measurement and targeting strategies and budgets
  • In 2024, 49% of marketers reported that data privacy regulation increased their costs, indicating budget pressure for compliance in TMT marketing
  • In 2024, organizations that use CDP (customer data platform) report a 10% reduction in marketing waste on average, improving net marketing efficiency in TMT

TMT marketing is fueled by rising IT and telecom revenues, security spend, and data driven tools.

01 · Category

Market Size4 stats

01
$413 billion is the estimated global IT services market size in 2024, informing overall marketing budgets tied to IT services vendors in the TMT sector[1]
02
$1.9 trillion is the projected global telecom service revenue in 2024, showing the revenue base that funds marketing for telecom operators[2]
03
$7.1 billion is the estimated global spending on cybersecurity advertising and demand generation in 2024, reflecting growth in TMT security marketing[3]
04
$3.7 billion is the estimated global market for marketing automation software in 2024, indicating tooling spend for TMT marketing teams[4]
Interpretation

Market Size Interpretation

In the Market Size category, the TMT marketing landscape is being shaped by massive funding pools and accelerating tech spend, with global IT services at $413 billion and telecom service revenue projected to reach $1.9 trillion in 2024 while cybersecurity demand generation climbs to $7.1 billion and marketing automation software grows to a $3.7 billion market.

02 · Category

Audience & Reach5 stats

01
5.35 billion people used social media globally in 2023, expanding potential reach for TMT brand advertising[5]
02
On average, 78% of global consumers have used a digital wallet at least once, which supports TMT marketing tied to payments and fintech ecosystems[6]
03
54% of global web traffic came from mobile devices in 2023, a key targeting input for TMT performance marketing[7]
04
In 2024, 84% of UK internet users accessed online video content, informing video strategy for TMT media and telecom brands[8]
05
In 2024, 65% of UK adults have a subscription to at least one streaming service, driving subscriber acquisition campaigns in telecom-bundled media offers[9]
Interpretation

Audience & Reach Interpretation

For Audience and Reach in the TMT industry, the combination of massive online engagement and mobile-first behavior stands out, with 5.35 billion social media users globally in 2023 alongside 54% of web traffic coming from mobile devices, which means campaigns can reliably target digital audiences at scale.

04 · Category

Performance Metrics7 stats

01
In 2024, the average email marketing ROI is estimated at $36 per $1 spent, relevant to TMT lifecycle marketing programs[17]
02
In 2023, mobile apps achieved an average retention of 25% after 30 days, shaping expectations for telecom app launches[18]
03
In 2024, the median churn rate in telecom markets ranges around 1%–2% monthly (reported as 12%–24% annually), impacting retention marketing ROI[19]
04
In 2024, the average cart abandonment rate is about 70%, suggesting major conversion opportunity for TMT e-commerce channels[20]
05
In 2024, the average Facebook ads CTR across industries is around 0.9%, supporting TMT social ad targeting decisions[21]
06
In 2024, the average lead-to-customer conversion rate for B2B is about 2.9%, informing TMT demand-gen KPI targets[10]
07
In 2024, marketing analytics adoption reached 43% among organizations, affecting reporting maturity for TMT marketers[1]
Interpretation

Performance Metrics Interpretation

Performance Metrics show that TMT marketers can expect standout leverage from high-conversion opportunities such as a roughly 70% cart abandonment rate in 2024 alongside a $36 email marketing ROI per $1, while mobile retention sits at 25% after 30 days and telecom churn remains about 1% to 2% monthly.

05 · Category

Cost Analysis5 stats

01
Cookie deprecation in Chrome is scheduled for 2024, forcing TMT marketers to rework measurement and targeting strategies and budgets[22]
02
In 2024, 49% of marketers reported that data privacy regulation increased their costs, indicating budget pressure for compliance in TMT marketing[23]
03
In 2024, organizations that use CDP (customer data platform) report a 10% reduction in marketing waste on average, improving net marketing efficiency in TMT[24]
04
In 2023, the average U.S. marketing spend as a percent of revenue for the communications segment was 3.9%, setting budget baselines for telecom marketers[25]
05
In 2024, the average cost of a data breach globally is $4.45 million (2022–2023 IB M Cost of a Data Breach benchmark), impacting TMT security marketing budgets[26]
Interpretation

Cost Analysis Interpretation

Cost pressure is rising in TMT marketing as data privacy and cookie deprecation drive higher compliance and measurement spend, with 49% of marketers reporting privacy-related cost increases in 2024 and breach costs averaging $4.45 million globally, while using a CDP can reduce marketing waste by about 10%.
Reference

Cite This Report

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APA
Elena Vasquez. (2026, February 13). Marketing In The Tmt Industry Statistics. Gitnux. https://gitnux.org/marketing-in-the-tmt-industry-statistics
MLA
Elena Vasquez. "Marketing In The Tmt Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/marketing-in-the-tmt-industry-statistics.
Chicago
Elena Vasquez. 2026. "Marketing In The Tmt Industry Statistics." Gitnux. https://gitnux.org/marketing-in-the-tmt-industry-statistics.