The global managed services market stands at 854.7 billion dollars. Forecasts indicate growth to 1.2746 trillion dollars. Organizations that adopt these services report average savings of 1.2 million dollars after consolidating operations.
Key Takeaways
- 3.4% projected 2024–2028 CAGR for the global managed services market (excluding specific variants) indicating steady growth into the late 2020s
- US$854.7 billion global managed services market size in 2023 with growth forecast to US$1,274.6 billion by 2030
- US$3.5 billion US managed hosting services market size in 2022 with forecast growth to US$7.1 billion by 2032
- Gartner forecast worldwide public cloud end-user spending to reach $1.2 trillion in 2025, accelerating managed cloud and operations opportunities
- In Verizon’s DBIR, 74% of breaches involved human elements, strengthening the case for managed security operations and security training services
- By 2025, 50% of organizations will use external service providers for application and infrastructure modernization (managed services growth trend)
- 55% of organizations said they outsource IT operations to at least one external provider, supporting the adoption baseline for managed services
- 38% of organizations use managed IT service desk outsourcing, reflecting adoption of managed help desk services
- US healthcare organizations reported spending on managed security services increased by 30% year over year in 2023 in a HIMSS-related survey (managed security adoption trend)
- Google Cloud SLA availability target is 99.9% for most services, providing a benchmark for managed cloud performance
- AWS provides an SLA with service credits when availability falls below 99.9% for certain services (managed service performance benchmark)
- Microsoft Azure SLA availability target is typically 99.9% for many services, setting a performance benchmark for managed cloud operations
- Companies reported saving $1.2 million on average by consolidating IT operations and using managed services (survey-based savings metric)
Managed services are set for steady late-2020s growth as outsourcing expands across cloud operations, security, and IT help desks.
Related reading
01 · Category
Market Size11 stats
01
3.4% projected 2024–2028 CAGR for the global managed services market (excluding specific variants) indicating steady growth into the late 2020s
02
US$854.7 billion global managed services market size in 2023 with growth forecast to US$1,274.6 billion by 2030
03
US$3.5 billion US managed hosting services market size in 2022 with forecast growth to US$7.1 billion by 2032
04
US$2.4 trillion forecast global IT outsourcing market size in 2030 (managed services are a major component of outsourcing services)
05
US$260.7 billion global cloud managed services market size in 2023 with forecast to US$980.1 billion by 2032
06
US$65.3 billion global network managed services market size in 2023 with forecast to US$125.8 billion by 2030
07
US$38.5 billion global application managed services market size in 2023 with forecast to US$98.6 billion by 2030
08
US$35.1 billion global managed security services market size in 2023 with forecast to US$95.7 billion by 2030
09
US$70.4 billion global managed service provider market size in 2023 with forecast to US$150.4 billion by 2030
10
US$127.7 billion global IT services market size in 2023 as a broad economic base that managed services draw from
11
Managed services providers reported growing managed security services demand with more than 20% year-over-year growth in some market segments (trend metric from industry tracking)
Interpretation
Market Size Interpretation
For the market size angle, global managed services are poised for steady expansion with the overall market projected to reach US$1,274.6 billion by 2030 from US$854.7 billion in 2023, while faster growth segments like cloud managed services are forecast to jump from US$260.7 billion in 2023 to US$980.1 billion by 2032.
02 · Category
Industry Trends7 stats
01
Gartner forecast worldwide public cloud end-user spending to reach $1.2 trillion in 2025, accelerating managed cloud and operations opportunities
02
In Verizon’s DBIR, 74% of breaches involved human elements, strengthening the case for managed security operations and security training services
03
By 2025, 50% of organizations will use external service providers for application and infrastructure modernization (managed services growth trend)
04
Managed services are increasingly delivered via cloud-native architectures, with 2024–2025 enterprise cloud modernization budgets growing as part of digital transformation
05
In a 2024 study, 58% of organizations reported adopting zero trust security models, boosting demand for managed security and identity services
06
Remote work expanded, with 32.6% of employed people in the US working from home at least some of the time in 2023 (drives managed IT/endpoint services demand)
07
In 2024, supply-chain attacks were identified as a significant threat vector in major breach reports, increasing managed services for third-party risk management
Interpretation
Industry Trends Interpretation
Industry Trends show a clear acceleration in managed services demand, from Gartner’s forecast of $1.2 trillion in worldwide public cloud spending by 2025 to the rise of security and modernization needs such as 58% of organizations adopting zero trust in 2024.
03 · Category
User Adoption3 stats
01
55% of organizations said they outsource IT operations to at least one external provider, supporting the adoption baseline for managed services
02
38% of organizations use managed IT service desk outsourcing, reflecting adoption of managed help desk services
03
US healthcare organizations reported spending on managed security services increased by 30% year over year in 2023 in a HIMSS-related survey (managed security adoption trend)
Interpretation
User Adoption Interpretation
User adoption of managed services is clearly accelerating, with 55% of organizations outsourcing at least one IT operations function and 38% already using managed service desk support, while US healthcare further shows momentum as spending on managed security services rose 30% year over year in 2023.
More related reading
04 · Category
Performance Metrics4 stats
01
Google Cloud SLA availability target is 99.9% for most services, providing a benchmark for managed cloud performance
02
AWS provides an SLA with service credits when availability falls below 99.9% for certain services (managed service performance benchmark)
03
Microsoft Azure SLA availability target is typically 99.9% for many services, setting a performance benchmark for managed cloud operations
04
84% of organizations reported improved IT service availability after adopting managed services (self-reported outcome statistic)
Interpretation
Performance Metrics Interpretation
In the Performance Metrics category, most managed cloud offerings target 99.9% availability through SLAs, and 84% of organizations say that adopting managed services improved IT service availability in line with that benchmark.
05 · Category
Cost Analysis1 stats
01
Companies reported saving $1.2 million on average by consolidating IT operations and using managed services (survey-based savings metric)
Interpretation
Cost Analysis Interpretation
In Cost Analysis, organizations that consolidate IT operations by switching to managed services report average savings of $1.2 million, showing a clear financial upside from this approach.
report visual · Key figures
Managed services adoption & outcomes
Key indicators show broad outsourcing adoption and reported improvements from managed services.
55%
55% of organizations said they outsource IT operations to at least one external provider, supporting the adoption baseli
38%
38% of organizations use managed IT service desk outsourcing, reflecting adoption of managed help desk services
84%
84% of organizations reported improved IT service availability after adopting managed services (self-reported outcome st
50%
By 2025, 50% of organizations will use external service providers for application and infrastructure modernization (mana
source-verifiedstatista.com · gartner.com · bmc.com2025
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Min-ji Park. (2026, February 13). Managed Services Industry Statistics. Gitnux. https://gitnux.org/managed-services-industry-statistics
MLA
Min-ji Park. "Managed Services Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/managed-services-industry-statistics.
Chicago
Min-ji Park. 2026. "Managed Services Industry Statistics." Gitnux. https://gitnux.org/managed-services-industry-statistics.
Sources & references
26 datasets cited across this report · attribution is report-level
aws.amazon.com+11 additional datasets cited (not shown individually)