Quick Overview
- 1#1: EAB Navigate - Predictive analytics platform that identifies at-risk students and coordinates retention interventions across campus.
- 2#2: Starfish by Liaison - Early alert and student engagement system that flags risks and facilitates advising to improve retention rates.
- 3#3: Civitas Learning - Data analytics platform that uncovers retention insights and supports personalized student success strategies.
- 4#4: Watermark Student Success - Comprehensive student success platform with analytics for monitoring progress and reducing attrition.
- 5#5: Element451 - AI-driven CRM that automates communications and interventions to boost student retention and engagement.
- 6#6: InsideTrack - Personalized coaching platform that pairs students with advisors to enhance persistence and graduation.
- 7#7: Ascend by Ruffalo Noel Levitz - CRM solution with retention tools for tracking student journeys and deploying targeted outreach.
- 8#8: Technolutions Slate - Flexible CRM with advanced analytics for managing student data and retention campaigns.
- 9#9: Salesforce Education Cloud - Customizable CRM platform tailored for higher education retention through data integration and automation.
- 10#10: Creatrix Campus - All-in-one ERP with student retention module for risk prediction and performance tracking.
We selected these tools based on analytical strength, ease of use, feature breadth, and value, ensuring they deliver actionable insights and practical support across campus operations.
Comparison Table
Student retention is a critical focus for educational institutions, making the right software choice essential. This comparison table explores key tools like EAB Navigate, Starfish by Liaison, Civitas Learning, Watermark Student Success, Element451 and more, providing readers with insights to evaluate features, capabilities, and suitability for their community. By outlining differences and strengths, it helps streamline the process of selecting software to boost engagement and retention.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | EAB Navigate Predictive analytics platform that identifies at-risk students and coordinates retention interventions across campus. | enterprise | 9.5/10 | 9.8/10 | 8.5/10 | 9.2/10 |
| 2 | Starfish by Liaison Early alert and student engagement system that flags risks and facilitates advising to improve retention rates. | specialized | 9.2/10 | 9.5/10 | 8.6/10 | 8.9/10 |
| 3 | Civitas Learning Data analytics platform that uncovers retention insights and supports personalized student success strategies. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 4 | Watermark Student Success Comprehensive student success platform with analytics for monitoring progress and reducing attrition. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Element451 AI-driven CRM that automates communications and interventions to boost student retention and engagement. | specialized | 8.1/10 | 8.6/10 | 7.7/10 | 7.6/10 |
| 6 | InsideTrack Personalized coaching platform that pairs students with advisors to enhance persistence and graduation. | specialized | 8.1/10 | 8.6/10 | 7.7/10 | 7.4/10 |
| 7 | Ascend by Ruffalo Noel Levitz CRM solution with retention tools for tracking student journeys and deploying targeted outreach. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 8 | Technolutions Slate Flexible CRM with advanced analytics for managing student data and retention campaigns. | enterprise | 8.1/10 | 8.6/10 | 6.9/10 | 7.4/10 |
| 9 | Salesforce Education Cloud Customizable CRM platform tailored for higher education retention through data integration and automation. | enterprise | 8.1/10 | 8.8/10 | 6.5/10 | 7.2/10 |
| 10 | Creatrix Campus All-in-one ERP with student retention module for risk prediction and performance tracking. | enterprise | 8.1/10 | 8.5/10 | 7.7/10 | 8.0/10 |
Predictive analytics platform that identifies at-risk students and coordinates retention interventions across campus.
Early alert and student engagement system that flags risks and facilitates advising to improve retention rates.
Data analytics platform that uncovers retention insights and supports personalized student success strategies.
Comprehensive student success platform with analytics for monitoring progress and reducing attrition.
AI-driven CRM that automates communications and interventions to boost student retention and engagement.
Personalized coaching platform that pairs students with advisors to enhance persistence and graduation.
CRM solution with retention tools for tracking student journeys and deploying targeted outreach.
Flexible CRM with advanced analytics for managing student data and retention campaigns.
Customizable CRM platform tailored for higher education retention through data integration and automation.
All-in-one ERP with student retention module for risk prediction and performance tracking.
EAB Navigate
enterprisePredictive analytics platform that identifies at-risk students and coordinates retention interventions across campus.
AI-powered Navigate Risk model that predicts student attrition with high accuracy and recommends tailored interventions
EAB Navigate is a comprehensive student success platform designed for higher education institutions to enhance student retention and completion rates. It uses advanced predictive analytics to identify at-risk students early, enabling proactive interventions through early alerts, advising tools, and personalized coaching. The platform integrates seamlessly with student information systems (SIS) and offers mobile access for students, empowering advisors with actionable insights and progress tracking.
Pros
- Powerful predictive analytics and AI-driven risk identification for early intervention
- Extensive integrations with SIS, CRM, and LMS systems
- Proven impact on retention rates with robust reporting and mobile student app
Cons
- High implementation costs and lengthy setup process
- Steep learning curve for full utilization of advanced features
- Pricing can be prohibitive for smaller institutions
Best For
Large universities and colleges seeking enterprise-grade tools to scale student success and retention efforts campus-wide.
Pricing
Custom enterprise pricing, often starting at $100,000+ annually depending on institution size and modules.
Starfish by Liaison
specializedEarly alert and student engagement system that flags risks and facilitates advising to improve retention rates.
Early Alert system with automated workflows and cross-functional success team collaboration
Starfish by Liaison is a comprehensive student success platform tailored for higher education institutions to improve retention and graduation rates. It features early alert systems to identify at-risk students, collaborative intervention tools for advisors and faculty, and robust analytics for tracking progress and outcomes. The software integrates seamlessly with SIS, LMS, and CRM systems, providing a 360-degree view of student data to enable proactive support.
Pros
- Advanced early alert system with customizable risk indicators
- Strong integration capabilities with major SIS and LMS platforms
- Comprehensive analytics and reporting for data-driven retention strategies
Cons
- Steep initial setup and customization process
- Interface can feel dated and less intuitive for new users
- Pricing may be prohibitive for smaller institutions
Best For
Mid-to-large universities with dedicated student success teams aiming for scalable, data-informed retention efforts.
Pricing
Custom pricing based on institution size, user count, and modules; typically annual contracts starting at $50,000+ for mid-sized schools.
Civitas Learning
specializedData analytics platform that uncovers retention insights and supports personalized student success strategies.
Proprietary predictive Signals engine that forecasts student attrition risk up to a full semester in advance with 80-90% accuracy
Civitas Learning offers the Illuminations platform, a data analytics solution tailored for higher education to drive student retention, success, and completion. It uses predictive modeling, early alerts, intervention tracking, and customizable dashboards to identify at-risk students and enable targeted support from faculty and advisors. The software integrates with student information systems (SIS) like Banner and PeopleSoft to provide real-time insights across the student lifecycle.
Pros
- Advanced predictive analytics with high accuracy for identifying at-risk students
- Comprehensive intervention management and progress tracking tools
- Strong integration capabilities with major SIS and LMS platforms
Cons
- High cost makes it less accessible for small institutions
- Initial setup and data integration can be time-intensive
- Interface may feel complex for non-technical users
Best For
Mid-to-large colleges and universities focused on data-driven retention strategies.
Pricing
Custom enterprise pricing based on institution size and modules; typically $50,000–$250,000+ annually.
Watermark Student Success
enterpriseComprehensive student success platform with analytics for monitoring progress and reducing attrition.
Machine learning-powered predictive risk indicators for proactive interventions
Watermark Student Success is a robust platform from Watermark Insights that leverages data analytics to improve student retention in higher education institutions. It integrates data from student information systems (SIS), learning management systems (LMS), and other sources to identify at-risk students via predictive modeling and early alerts. Advisors and administrators use customizable dashboards, case management, and intervention tracking to monitor progress and boost outcomes like graduation rates.
Pros
- Advanced predictive analytics for early risk detection
- Seamless integration with SIS, LMS, and other edtech tools
- Comprehensive case management and progress tracking
Cons
- Enterprise-level pricing may strain smaller budgets
- Initial setup and data integration can be complex
- Limited standalone mobile app functionality
Best For
Mid-to-large universities needing data-driven retention strategies with deep integrations.
Pricing
Custom enterprise pricing based on enrollment size; typically annual contracts starting at $10-20 per student.
Element451
specializedAI-driven CRM that automates communications and interventions to boost student retention and engagement.
AI Sentinel predictive modeling for real-time student risk assessment and automated intervention recommendations
Element451 is an AI-powered CRM and marketing automation platform tailored for higher education institutions, focusing on student recruitment, engagement, and retention. It uses predictive analytics to identify at-risk students, enables personalized communication campaigns, and automates workflows to boost retention rates. The platform integrates with SIS, LMS, and other edtech tools to provide actionable insights for student success teams.
Pros
- Advanced AI-driven predictive analytics for early identification of at-risk students
- Highly customizable personalized student journeys and automated communications
- Seamless integrations with major SIS and LMS platforms
Cons
- Steep learning curve for non-technical users and complex setup
- Custom pricing lacks transparency and can be expensive for smaller institutions
- Primarily optimized for higher education, limiting versatility
Best For
Mid-sized colleges and universities seeking AI-enhanced tools for proactive student retention and engagement.
Pricing
Custom quote-based pricing, typically starting at $50,000+ annually depending on institution size and modules.
InsideTrack
specializedPersonalized coaching platform that pairs students with advisors to enhance persistence and graduation.
Achievement Coaching: Personalized, proactive human coaching powered by predictive analytics to guide at-risk students to success
InsideTrack (insidetrack.org) is a student success platform that leverages predictive analytics and data-driven insights to identify at-risk students and boost retention and completion rates. It combines technology like early warning systems and progress tracking with personalized human coaching interventions delivered by trained professionals. Institutions partner with InsideTrack to implement scalable programs that have demonstrated measurable improvements in student persistence across diverse campuses.
Pros
- Proven track record with data-backed retention improvements at numerous institutions
- Hybrid model blending AI analytics with personalized human coaching
- Comprehensive tools for early alerts, progress monitoring, and intervention tracking
Cons
- Custom pricing can be expensive for smaller institutions
- Implementation requires significant upfront time and staff training
- Relies on coach availability, which may limit scalability during peak periods
Best For
Mid-to-large higher education institutions looking for a blend of technology and human-led interventions to enhance student retention.
Pricing
Custom enterprise pricing based on institution size, student volume, and service level; typically requires a quote after consultation.
Ascend by Ruffalo Noel Levitz
enterpriseCRM solution with retention tools for tracking student journeys and deploying targeted outreach.
Ascend Proven predictive models, leveraging proprietary data from thousands of institutions for precise attrition risk identification.
Ascend by Ruffalo Noel Levitz is a comprehensive student retention platform designed for higher education institutions to identify at-risk students using predictive analytics. It provides tools for case management, targeted interventions, communication workflows, and progress tracking to boost retention rates. The software integrates with student information systems (SIS) and offers customizable dashboards for real-time insights and reporting.
Pros
- Advanced predictive analytics with proven models based on millions of student records
- Robust case management and intervention workflows
- Seamless integration with major SIS and CRM platforms
Cons
- Steep learning curve for setup and full utilization
- High cost may deter smaller institutions
- Limited flexibility in custom reporting without add-ons
Best For
Mid-to-large higher education institutions focused on data-driven student success and retention strategies.
Pricing
Custom enterprise pricing via quote; annual subscriptions typically range from $50,000+ based on institution size and modules.
Technolutions Slate
enterpriseFlexible CRM with advanced analytics for managing student data and retention campaigns.
No-code configuration engine for building tailored retention workflows and portals
Technolutions Slate is a robust CRM platform designed for higher education, extending its admissions-focused capabilities to student retention through data analytics, personalized communications, and workflow automation. It helps institutions identify at-risk students via engagement tracking and predictive insights, enabling targeted interventions and retention campaigns. While versatile across the student lifecycle, its retention tools shine in integrating with SIS systems for holistic student success monitoring.
Pros
- Highly customizable workflows for retention campaigns
- Advanced analytics and reporting for at-risk student identification
- Seamless integrations with SIS and other edtech tools
Cons
- Steep learning curve requiring dedicated training
- High implementation and ongoing costs
- Retention features demand significant configuration effort
Best For
Mid-to-large universities needing a comprehensive CRM that supports retention alongside admissions and enrollment.
Pricing
Custom enterprise pricing, typically $50,000+ annually based on institution size and modules.
Salesforce Education Cloud
enterpriseCustomizable CRM platform tailored for higher education retention through data integration and automation.
Einstein AI-powered retention risk scoring and next-best-action recommendations
Salesforce Education Cloud is a robust CRM platform tailored for higher education, enabling institutions to manage student lifecycles from recruitment to alumni engagement with a focus on retention. It uses AI-driven analytics, such as Einstein predictions, to identify at-risk students and deliver personalized interventions like targeted communications and advising workflows. The solution integrates student data across departments for a 360-degree view, supporting proactive retention strategies through automation and reporting.
Pros
- Powerful AI and predictive analytics for early identification of at-risk students
- Seamless integration with Salesforce ecosystem and third-party edtech tools
- Highly scalable and customizable for enterprise-level institutions
Cons
- Steep learning curve and complex setup requiring skilled administrators
- High implementation and ongoing costs
- May be overkill for smaller colleges without dedicated IT support
Best For
Large universities with complex student data needs and IT resources looking for an enterprise CRM to drive retention through advanced analytics.
Pricing
Quote-based pricing; typically $75-$300+ per user/month depending on edition, users, and add-ons like Einstein AI.
Creatrix Campus
enterpriseAll-in-one ERP with student retention module for risk prediction and performance tracking.
AI-powered predictive retention analytics that forecasts dropout risks using multi-dimensional student data
Creatrix Campus is a cloud-based higher education ERP platform with dedicated student retention tools, including predictive analytics, early warning systems, and intervention management to identify at-risk students and boost retention rates. It integrates student data across admissions, academics, and engagement for proactive interventions and personalized support. The software provides real-time dashboards and automated workflows to track progress and measure retention outcomes effectively.
Pros
- Comprehensive predictive analytics for early risk detection
- Seamless integration with full campus ERP modules
- Customizable dashboards and reporting for retention metrics
Cons
- Steep initial setup and learning curve for non-tech users
- Pricing lacks transparency and can be costly for smaller institutions
- Limited standalone retention focus; best as part of broader suite
Best For
Mid-sized colleges and universities needing integrated retention tools within a complete student information system.
Pricing
Quote-based pricing starting around $4-6 per student/month, scaled by institution size and modules selected.
Conclusion
The reviewed retention tools showcase innovation in student success, with EAB Navigate leading as the top choice for its predictive analytics and campus-wide intervention coordination. Starfish by Liaison follows, excelling in early risk flags and advisor-facilitated engagement, while Civitas Learning rounds out the top three with its data-driven personalized strategies. Each offers distinct value, aligning with varied institutional needs, yet EAB Navigate stands out for its comprehensive approach to supporting at-risk students.
Start with EAB Navigate to transform retention efforts—its ability to identify and address challenges proactively makes it the ideal tool to foster student persistence and long-term success.
Tools Reviewed
All tools were independently evaluated for this comparison
Referenced in the comparison table and product reviews above.