Commissioned Research
Top 10 Best Salon Appt Software of 2026

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Consumer Retail

Top 10 Best Salon Appt Software of 2026

Editorial roundup comparing salon appt software options like Vagaro, Mangomint, and Mindbody, with tradeoffs for booking, staff, and clients.

19 min readUpdated Editorially scoped research
How we ranked these tools
01Editorial Scope

Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.

02Source Research

Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.

Read our full methodology →

Framework: Features 40% · Ease 30% · Value 30%

Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy

Salon appointment software matters because it turns scheduling, confirmations, and payments into operational workflow across teams, locations, and service catalogs. This comparison helps operators weigh how platforms handle integrations and API connectivity, automation rules, multi-staff permissions, and reporting data models when moving beyond email and spreadsheets.

Vagaro is the best choice for salons that need staff scheduling tied to commission and real resource assignments because commission tracking follows the services and people you schedule, whereas Mindbody is a strong alternative for multi-location teams since scheduling is integrated with guest profiles and service workflows for deeper operational reporting.

Editor’s top 3 picks

Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.

Editor pick
1

Vagaro

Commission tracking tied to service delivery and staff assignment across the salon roster.

Best for: Fits when salons need staff scheduling plus commission and resource workflows in one system.

2

Mangomint

Editor pick

Commission-focused reporting that is driven directly from appointment and service configuration, not separate spreadsheet exports.

Best for: Fits when a salon team needs booking, reminders, and staff commission reporting in one workflow.

3

Mindbody

Editor pick

Appointment scheduling is tightly coupled to Mindbody guest profiles and service workflows, supporting operational reporting beyond reservations.

Best for: Fits when salons need appointment scheduling tied to service workflows and multi-location operations.

Comparison Table

1
VagaroBest overall
SMB
9.3/10
Overall
2
8.8/10
Overall
3
vertical specialist
8.7/10
Overall
4
8.4/10
Overall
5
8.2/10
Overall
6
7.8/10
Overall
7
7.6/10
Overall
8
vertical specialist
7.3/10
Overall
9
6.8/10
Overall
10
vertical specialist
6.7/10
Overall
#1

Vagaro

SMB

Vagaro offers booking and management software for salons and spas.

9.3/10
Overall
Features9.3/10
Ease of Use9.5/10
Value9.1/10
Standout feature

Commission tracking tied to service delivery and staff assignment across the salon roster.

Vagaro fits shops that run services with repeatable scheduling rules and need staff-level visibility across appointments. The booking experience supports staff rosters, appointment types, and appointment buffers so calendars stay workable between visits. Built-in business reporting ties operational activity to team performance, which helps managers spot utilization and service trends.

A tradeoff appears in deeper customization, because more complex booking logic and reporting views can require more configuration discipline than simpler scheduling-first tools. Vagaro works best when a team wants a single system for guest profiles, service scheduling, and staff payouts processes, not when the goal is only a lightweight booking widget.

Pros
  • +Commission tracking aligns payouts with scheduled services
  • +Chair and resource assignment supports real salon capacity
  • +Automated reminders reduce no-show risk
  • +Staff rosters enable multi-person appointment scheduling
Cons
  • –Advanced booking rules require careful setup
  • –Multi-location administration can add workflow overhead
  • –Reporting customization feels less flexible than spreadsheet-driven approaches
  • –Integrations may depend on specific POS and workflow fit
Use scenarios
  • Salon owner-operators

    Manage staff commissions and bookings

    Fewer payout disputes

  • Multi-location managers

    Standardize rosters and availability

    More consistent coverage

Show 2 more scenarios
  • Front desk teams

    Reduce manual confirmation work

    Lower admin time

    Use automated reminder cadence to confirm appointments and cut down on phone follow-ups.

  • Independent contractors

    Book through a guest-facing widget

    Fewer booking gaps

    Publish availability for multiple service types while keeping their schedule updated in real time.

Best for: Fits when salons need staff scheduling plus commission and resource workflows in one system.

#2

Mangomint

SMB

Mangomint provides appointment scheduling and management for salons.

8.8/10
Overall
Features8.8/10
Ease of Use8.9/10
Value8.7/10
Standout feature

Commission-focused reporting that is driven directly from appointment and service configuration, not separate spreadsheet exports.

Mangomint is an online salon appointment and operations system built around stylists, services, and booking workflows with a strong focus on scheduling outcomes. It includes an online booking widget, staff and service calendars, and automated reminder cadence to reduce missed appointments.

Mangomint also supports salon-style operational tracking such as commission-oriented reporting and guest profile history tied to appointments. Administration is designed for shared salon rosters with configuration controls over availability and service rules.

Pros
  • +Automated reminder cadence reduces manual follow ups for cancellations
  • +Calendar and availability configuration supports multi-staff scheduling
  • +Guest profile history ties repeat bookings to a consistent record
  • +Commission-oriented reporting aligns staff payout views with appointment data
Cons
  • –Requires careful service duration configuration to avoid scheduling drift
  • –Advanced POS integration paths are limited without additional workarounds
  • –Standing appointment flows can be less flexible than fully customized scheduling rules
  • –Automation coverage for complex campaigns may need manual coordination
Use scenarios
  • Salon owners and multi-location managers

    Review service mix and staff productivity

    Operational decisions become recurring

  • Salons with repeat-visit programs

    Reconcile gift cards and loyalty

    Redemptions get reconciled

Show 2 more scenarios
  • Salon suite and booth operators

    Track renter agreements and occupancy

    Rental records stay organized

    Operators manage renter relationships, room or chair assignments, access records, and occupancy status.

  • Salon and spa front-desk teams

    Enable clients to book available slots

    Manual scheduling work decreases

    Clients select services and time slots through a booking flow connected to the salon calendar.

Best for: Fits when a salon team needs booking, reminders, and staff commission reporting in one workflow.

#3

Mindbody

vertical specialist

Mindbody provides scheduling and business management for wellness and salon businesses.

8.7/10
Overall
Features8.7/10
Ease of Use8.7/10
Value8.7/10
Standout feature

Appointment scheduling is tightly coupled to Mindbody guest profiles and service workflows, supporting operational reporting beyond reservations.

Mindbody’s scheduling experience works alongside guest profiles and staff rosters, so changes to services and staff availability affect what guests can book. The workflow layer extends beyond booking through business operations tooling that can track service work tied to visits. Automated reminder cadence helps reduce no-shows when used with the system’s messaging settings and appointment status rules. For salon teams that already use Mindbody for operations, scheduling can behave like part of a single data flow rather than a disconnected add-on.

A key tradeoff is that Mindbody’s depth can add setup and ongoing configuration complexity compared with booking-first tools. Salons that only need a lightweight online booking widget and minimal operational logic may find the admin surface larger than necessary. Mindbody fits best when appointment scheduling must stay consistent with service tracking, staff assignment rules, and reporting across multiple locations.

Pros
  • +Scheduling is integrated with guest profiles and service definitions
  • +Operations reporting reflects appointment history and service outcomes
  • +Staff roster and availability changes propagate into bookable times
  • +Service workflow tooling supports more than booking status
Cons
  • –Admin configuration depth can slow onboarding for small salons
  • –Booking-only deployments can feel heavier than calendar-first tools
  • –Customization often requires careful rule design across staff and services
  • –Calendar setup can become complex with multi-location staffing
Use scenarios
  • Salon ops managers

    Service work tied to appointments

    Cleaner operational reporting

  • Multi-location salon owners

    Consistent booking across locations

    Lower schedule drift

Show 2 more scenarios
  • Front desk coordinators

    Reduce missed appointments

    Fewer last-minute cancellations

    Automated reminder cadence works with appointment statuses to reduce no-shows when configured consistently.

  • Salon administrators

    Staff and service configuration

    More controlled scheduling

    Service definitions and staff calendars let admins control what guests can book and when.

Best for: Fits when salons need appointment scheduling tied to service workflows and multi-location operations.

#4

GlossGenius

SMB

GlossGenius is a booking and payment application for beauty professionals.

8.4/10
Overall
Features8.4/10
Ease of Use8.5/10
Value8.3/10
Standout feature

Guest profiles connect appointment history to staff and services for retention-focused reporting.

GlossGenius targets salons that need an online booking widget paired with a therapist and service workflow built for recurring clients. The system supports staff calendars, service duration defaults, and branded booking pages that reduce back-and-forth on scheduling.

Pros
  • +Guest profile history ties recurring visits to staff and services
  • +Brandable booking pages reduce manual scheduling messages
  • +Calendar views show staff availability without separate admin screens
  • +Automated confirmations and reminders reduce no-shows
Cons
  • –Limited support for chair rental and room-level resource allocation
  • –Commission tracking and tip splitting require careful workflow alignment
  • –Advanced data syncing options are not a focus for multi-location setups
  • –Cancellation and deposit enforcement can require extra operational rules
Use scenarios
  • Salon owners and front-desk teams

    Schedule staff and services in one calendar

    Fewer scheduling conflicts

  • Salon reception and front-desk staff

    Update check-in status from bookings

    Service handoff stays consistent

Show 2 more scenarios
  • Independent beauty businesses

    Handle booking and payment steps together

    Less admin for follow-up

    Appointment operations connect with payment workflows and client follow-up tools in one process.

  • Salon and spa staff

    Review client details before visits

    More ready for appointments

    Booking forms capture client information so staff can prepare before the appointment starts.

Best for: Fits when a salon needs guest profiles and staff calendars with low scheduling friction and strong retention reporting.

#5

Booker

SMB

Booker delivers cloud-based scheduling and management for service businesses.

8.2/10
Overall
Features8.2/10
Ease of Use8.3/10
Value8.1/10
Standout feature

Booker’s API provides structured booking event access so external systems can mirror appointment state changes.

Booker is a salon-focused scheduler that connects services, staff rosters, and booking policies into one booking flow that staff can view from the same operational calendar. The system supports client records for repeat appointments and appointment lifecycle events like rescheduling and cancellations so salons can keep scheduling consistent across staff schedules. Booker’s automation covers reminder cadence and deposit handling so fewer appointments depend on manual follow-up from front-desk staff.

Pros
  • +Appointment lifecycle controls enforce cancellations, reschedules, and deposits
  • +Client profiles support recurring appointments and service history
  • +API enables booking event integration with external systems
  • +Multi-staff calendars keep scheduling consistent across technicians
Cons
  • –Custom integrations can require more engineering than embedded booking widgets
  • –Some advanced operations depend on configuration of staff and service rules
Use scenarios
  • Salon owners and managers

    Standardize booking policies across staff

    Fewer policy exceptions

  • Front-desk coordinators

    Handle repeat clients efficiently

    Faster scheduling throughput

Show 1 more scenario
  • Integrations and ops teams

    Sync appointments with internal systems

    Lower manual reconciliation

    Ops teams use booking events to update calendars, ticketing, or reporting systems automatically.

Best for: Fits when salons need policy-enforced booking across many staff with integration-ready events.

#6

Setmore

SMB

Setmore provides online appointment scheduling for small businesses.

7.8/10
Overall
Features7.8/10
Ease of Use7.8/10
Value7.8/10
Standout feature

Standing appointment support tied to specific service durations simplifies recurring salon workflows.

Setmore schedules salon staff and accepts online booking through an embedded booking widget. It supports appointment types, service durations, and calendar management across multiple staff calendars.

Pros
  • +Calendar and staff scheduling tools are straightforward for multi-staff booking
  • +Booking widget supports self-serve scheduling with clear appointment capture
  • +Automated reminder cadence reduces missed appointments in day-to-day use
  • +Standing appointments and recurring bookings reduce repetitive admin work
Cons
  • –Automation depth is lighter for queue management and walk-in workflow
  • –Integrations and API surface are less extensive than higher-ranked salon-focused competitors
  • –Advanced POS-linked workflows like tipping and commission tracking need extra integration
  • –Granular cancellation policy enforcement can require careful setup
Use scenarios
  • Multi-staff salons and studios

    Coordinate multiple calendars with buffers

    Conflicts drop across staff

  • Service businesses and front-desk teams

    Publish booking pages for appointment selection

    Back-and-forth decreases

Show 2 more scenarios
  • Independent providers and distributed teams

    Align external and personal availability

    Double-booking risk falls

    Staff synchronize booking activity with external calendars to keep personal and business availability aligned.

  • Recurring-service practitioners

    Set up repeating appointments

    Repeat planning stays consistent

    Businesses schedule recurring appointments with consistent service durations for ongoing client relationships.

Best for: Fits when salons need a clean online booking widget, routine reminders, and fast staff scheduling without heavy customization.

#7

SimplyBook.me

SMB

SimplyBook.me is a general appointment scheduling system used by salons.

7.6/10
Overall
Features7.6/10
Ease of Use7.6/10
Value7.6/10
Standout feature

Webhook-driven booking event delivery for near-real-time synchronization with external calendars and back-office tools.

SimplyBook.me is a salon appointment scheduling system with strong multi-channel booking controls and a configurable services-and-staff calendar. The core workflow covers an online booking widget, staff assignment, and automated reminder cadence tied to reservation status.

Pros
  • +API and webhook integration support scheduling events for external systems
  • +Configurable booking widget options for services, staff, and appointment rules
  • +Automated reminder cadence can follow reservation lifecycle changes
  • +Multi-location roster handling fits chains with shared booking logic
Cons
  • –Complex configuration can slow initial setup for multi-staff services
  • –Advanced workflows depend on external integrations for payments and POS parity
Use scenarios
  • Multi-staff salons and studios

    Book services with staff-aware availability

    Conflicts decrease in booking

  • Studios running scheduled programs

    Schedule classes with capacity controls

    Recurring groups fill more

Show 2 more scenarios
  • Massage practices and recurring providers

    Maintain weekly or monthly appointments

    Manual scheduling work drops

    Teams configure repeating appointments with defined service, staff, and availability rules.

  • Operations teams with integrations

    Trigger workflows on booking changes

    Downstream work automates

    Event lifecycle notifications drive follow-up actions after bookings, changes, or cancellations.

Best for: Fits when salons need a configurable booking widget plus API and webhook sync.

#8

Rosy

vertical specialist

Rosy is a salon management application offering scheduling and point-of-sale.

7.3/10
Overall
Features7.3/10
Ease of Use7.3/10
Value7.3/10
Standout feature

Recurring appointment handling that keeps service durations and schedule consistency across future visits.

Rosy is salon appointment software built around staff and service scheduling, with a booking flow that supports recurring appointments and tailored service durations. It focuses on operational fit for salons that need consistent scheduling rules, calendar organization, and guest profile continuity across visits.

Pros
  • +Calendar workflow supports recurring appointments for repeat service schedules
  • +Guest profile history helps staff keep context across visits
  • +Reminder automation reduces manual follow-ups around scheduled appointments
  • +Service duration handling keeps booking blocks consistent
Cons
  • –API and webhook surface is not as documented as higher-ranked scheduling tools
  • –Advanced back-office needs like chair-level resource allocation need extra process
  • –Fine-grained policy enforcement for cancellations and no-shows is limited
  • –Complex multi-location rosters require manual operational structure
Use scenarios
  • Salon owners and managers

    Standardize staff and service scheduling

    Fewer scheduling conflicts

  • Salon reception and admin staff

    Handle recurring bookings and changes

    Reduced front-desk workload

Show 2 more scenarios
  • Salon stylists and teams

    Maintain guest continuity across visits

    More consistent service delivery

    Preserves guest profile context linked to repeat services and visit history.

  • Salon marketing and retention staff

    Automate reminders using visit patterns

    Lower no-show rates

    Uses automation tied to recurring behavior to reduce missed appointments.

Best for: Fits when salons need recurring appointment scheduling and guest history with light automation.

#9

Meevo

SMB

Meevo delivers salon and spa management software with scheduling capabilities.

6.8/10
Overall
Features6.8/10
Ease of Use6.8/10
Value6.8/10
Standout feature

Service catalog scheduling that keeps appointment durations consistent across staff calendars.

Meevo targets salons that need more than a basic booking widget, with scheduling built around staff and service workflows. The system supports appointment management, guest profiles, and service catalog handling so bookings map to how salons run.

Pros
  • +Scheduling workflow matches common salon operations better than generic appointment tools
  • +Guest profile records support repeat visits without re-entering key details
  • +Appointment reminders and change handling reduce manual follow-ups
  • +Service catalog lets staff book with consistent durations and naming
Cons
  • –Advanced POS integration coverage is limited compared with salon-first stacks
  • –Multi-location setup requires careful planning for consistent staff and service rules
  • –Customization depth for edge-case scheduling policies can be constrained
  • –Reporting for commission and payments is less granular than dedicated back-office systems
Use scenarios
  • Salon owners and front-desk teams

    Offer online booking with service rules

    Daily schedules get clearer

  • Front-desk check-in staff

    Complete check-in and checkout in one workflow

    Data entry repeats less

Show 2 more scenarios
  • Salon, spa, and wellness teams

    Maintain visit history per client profile

    Client follow-up improves

    Businesses keep appointment history, visit notes, and customer details on individual client profiles.

  • Salon and spa owners

    Run retention programs with recurring visits

    Rebooking becomes structured

    Teams use recurring bookings, reminders, memberships, packages, and outreach to support client relationships.

Best for: Fits when salons need appointment workflow plus guest records with fewer front-desk steps.

#10

Squire

vertical specialist

Squire builds management software specifically for barbershops.

6.7/10
Overall
Features6.7/10
Ease of Use6.7/10
Value6.7/10
Standout feature

Guest profile history is carried into appointment booking to streamline repeat-visit scheduling decisions.

Squire turns a salon services catalog into scheduled appointments with staff assignment and automated reminders. Its core workflow centers on a guest profile tied to booking history, so salons can manage repeat visits without re-entering details. Squire also supports appointment policies like cancellation rules and integrates appointment booking with checkout flows that reduce handoffs between scheduling and payments.

Pros
  • +Guest profile links repeat visits to scheduling records
  • +Automated reminder cadence reduces manual follow-up work
  • +Cancellation policy enforcement keeps staff calendars consistent
  • +Appointment workflow supports staff assignment for day-of coverage
Cons
  • –Limited visibility into advanced reporting beyond appointment activity
  • –Requires deliberate setup of service durations and buffers to avoid drift
  • –Queue handling for walk-ins depends on manual operational steps
  • –Automation options can feel narrow for complex retention programs
Use scenarios
  • Barbershop and salon operators

    Send booking details to checkout

    Handoffs get reduced

  • Barbershop owners and salon managers

    Accept online appointments with constraints

    Front-desk scheduling work drops

Show 2 more scenarios
  • Multi-staff barbershops

    Assign appointments to available barbers

    Staff assignments get clearer

    Teams plan the daily schedule by assigning appointments to available barbers or stylists.

  • Salons with regular clients

    Organize recurring bookings without re-creating

    Service schedules stay stable

    Teams set up recurring schedules to manage rebooking patterns without recreating every booking.

Best for: Fits when salons need repeat-guest management and consistent scheduling policies without deep custom automation.

Conclusion

After evaluating 10 salon appt software, Vagaro stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.

Our Top Pick
Vagaro

Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.

Frequently Asked Questions About Salon Appt Software

How do Booker and SimplyBook.me handle booking state changes across external tools?
Booker exposes an API surface for booking events so external systems can mirror appointment state changes. SimplyBook.me delivers near-real-time updates through webhook-driven booking event delivery, which reduces drift between the salon calendar and connected back-office tools.
Which platform is better for scheduling recurring services with consistent durations across staff calendars?
Setmore supports standing appointments tied to specific service durations, which keeps recurring salon workflows consistent. Rosy also supports recurring appointment handling, and its scheduler maintains tailored service durations for future visits.
What breaks if commission reporting depends on separate exports instead of appointment-linked records?
Vagaro ties commission tracking to service delivery and staff assignment, so commission outcomes stay aligned with the appointment plan. If commission data comes from manual exports, mangled staff assignments and date mismatches can misstate commission totals even when bookings look correct.
How do Mindbody and GlossGenius differ in how appointment scheduling ties to guest records and service workflows?
Mindbody couples scheduling to guest profiles and service workflows so business reporting reflects more than reservations. GlossGenius also centers on guest profiles, but it pairs those profiles with therapist and recurring-client workflows designed to reduce scheduling back-and-forth.
How do Squire and Rosy reduce front-desk handoffs during rescheduling and recurring visits?
Squire carries guest profile history into appointment booking, which supports repeat-visit scheduling decisions without re-entry. Rosy automates reminders from recurring patterns and uses its scheduler to manage appointment changes through recurring booking behavior.
When salons manage multiple locations, where do admin controls differ most?
SimplyBook.me builds configuration management around staff, locations, and booking rules rather than a single-purpose widget. Vagaro adds operational controls for franchise and multi-location groups, with commission and resource workflows housed alongside scheduling.
Which tool is better when staff commission tiers and assignments must stay consistent with service catalog configuration?
Mangomint drives commission-focused reporting from appointment and service configuration rather than separate spreadsheet exports. Vagaro also supports staff and service workflows with commission handling tied to who delivers which service.
What is the tradeoff between Meevo and Booker for teams that need fewer front-desk steps versus structured integration events?
Meevo reduces front-desk steps by combining service catalog scheduling with guest records and operational reminders. Booker is stronger when external systems must consume structured booking event access through its API, since integration requirements matter more than minimizing internal steps.
How do GlossGenius and Setmore manage customer rescheduling while keeping therapist or staff availability aligned?
GlossGenius exposes staff-specific availability views and confirmation and rescheduling workflows tied to therapist and service context. Setmore manages appointment rescheduling through its guest profile history and business-wide booking rules that shape how clients confirm, reschedule, or cancel.

Tools reviewed

Primary sources checked during evaluation.

Referenced in the comparison table and product reviews above.

How to Choose the Right Salon Appt Software

What separates options for salon appt software is how reliably they manage bookings end-to-end and how much control admins have over the calendar. The biggest differences usually show up in howToCheck against criteria like booking calendar controls and staff scheduling workflows.

Booking calendar controls

Why it matters

Booking calendar controls determine whether the scheduler can handle gaps, overlaps, and editing without breaking the schedule. This matters for day-of changes that still need clean history.

How to check

In the demo, try creating appointments that overlap, then edit time and service for an existing booking. Ask whether the system keeps a clear audit-style trail of changes when you reschedule.

Service duration and capacity handling

Why it matters

Service duration and capacity handling affects whether the system prevents overbooking or at least warns consistently. That directly impacts throughput when services vary by client and staff.

How to check

Build two services with different durations and schedule them back-to-back with the same staff member. Check what happens when you add another service that would exceed the time window—does it block, warn, or reorder.

Staff scheduling workflows

Why it matters

Staff scheduling workflows decide whether the calendar reflects real staffing and makes handoffs predictable. For salons, this reduces chaos when staff availability changes during the week.

How to check

Show how you set staff availability and then change it midweek. Confirm whether existing appointments remain tied correctly to the assigned staff or shift unexpectedly.

Guest history and appointment lookup

Why it matters

Guest history and appointment lookup help stylists and managers see what happened last time without hunting. When reminders or follow-ups are wrong, it usually comes from weak historical linking.

How to check

Search for a guest and open recent appointments. Verify you can review service details and staff assignment for at least a few past visits and that reschedules show the latest status clearly.

Notifications and automation rules

Why it matters

Notifications and automation rules affect no-shows, last-minute confirmation issues, and how cancellations propagate. You want predictable behavior when clients change plans.

How to check

In a sandbox workflow, trigger a booking, reschedule, and cancellation and watch which messages get sent and when. Ask whether you can adjust the timing and targets by appointment type.

Admin roles and audit logs

Why it matters

Admin roles and audit logs control who can edit bookings, staff settings, and guest records. For salons, this reduces mistakes and makes it easier to investigate schedule changes.

How to check

On the admin screen, create two roles and limit one user from changing staff assignments. Then attempt a booking edit and check whether the system blocks the action and records what happened.

Red flags

  • Reschedules rewrite the appointment in a way that hides what changed
  • Staff availability edits shift past appointments unpredictably
  • Automation sends the same reminders even after cancellation

Fit by situation

  • If you frequently reschedule day-of bookings, prioritize booking calendar controls.
  • If your services vary and overbooking causes bottlenecks, prioritize service duration and capacity handling.
  • If multiple staff members manage the schedule, prioritize admin roles and audit logs.
Commissioned Research

Funding and competing interests

This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.

They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.

Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →

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