GITNUXSOFTWARE REVIEW
Personal Care ServicesTop 10 Best Beauty Salon Scheduling Software of 2026
A roundup of beauty salon scheduling software, comparing key features and tradeoffs for salons using Phorest or Mindbody to book clients.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Search agents gather the source set and the review record, including transcriptions of video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Phorest is the best pick for multi-provider hair and beauty teams because client history stays tied to appointment workflows, keeping rebooking consistent across services, while Mindbody fits studios that need booking plus packages and redemption tracking connected directly to the scheduling flow.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Phorest
Client history is tied to appointment scheduling workflows so rebooking stays consistent across services.
Best for: Fits when multi-provider teams want controlled booking flow with reliable staff scheduling.
Mindbody
Editor pickBuilt-in client profiles with packages and redemption tracking that stay connected to the booking flow.
Best for: Fits when beauty studios need booking plus payments and client history across multiple staff calendars.
Square Appointments
Editor pickSquare POS-linked appointment and customer records keep checkout context attached to the scheduled visit.
Best for: Fits when a salon wants scheduling that stays tightly connected to Square POS customer and payments.
Comparison Table
Phorest
vertical specialistSalon management software for hair and beauty businesses.
Client history is tied to appointment scheduling workflows so rebooking stays consistent across services.
Phorest is a strong fit for salons that need a shared appointment workflow across multiple providers and locations, with booking confirmation and calendar visibility for staff. The product integrates appointment scheduling with client history so teams can reference prior services during booking and rebooking. Automated reminders and booking status messaging help reduce no-shows by keeping clients informed before visits.
A tradeoff appears when teams require very custom scheduling logic or bespoke integrations because advanced behavior often depends on configuration boundaries and integration availability. Phorest works best when a salon wants to run a single scheduling source of truth for online bookings and in-salon staff coordination, then feed clients through consistent appointment and reminder workflows.
- +Color-coded calendar view for staff planning and service coverage
- +Automated reminder workflow tied to appointment statuses
- +Client history supports faster rebooking and service continuity
- +Operational reporting for studio oversight and performance tracking
- –Advanced scheduling edge cases can require workflow adjustments
- –Some integration workflows rely on setup choices for data sync behavior
- –Resource and room modeling needs careful configuration per studio
Salon managers
Run multi-staff scheduling across locations
Fewer missed openings
Reception teams
Process online bookings and rebookings
Faster check-ins
Show 2 more scenarios
Operations leads
Reduce no-shows with automated reminders
Lower cancellation impact
Reminder automation triggers around appointment lifecycle events to keep clients informed.
Staff supervisors
Track staff performance in studio ops
Better scheduling decisions
Supervisors review staffing outcomes to align scheduling and service delivery decisions.
Best for: Fits when multi-provider teams want controlled booking flow with reliable staff scheduling.
Mindbody
enterpriseBusiness management platform for wellness and beauty.
Built-in client profiles with packages and redemption tracking that stay connected to the booking flow.
Mindbody handles online booking and appointment scheduling for beauty and wellness businesses with a configurable services catalog and multi-staff calendars. It supports automated reminders, recurring appointment series, and calendar exports for appointment visibility across client and team touchpoints.
Its integration surface includes point-of-sale connections such as Square POS and payment handling via Stripe, which helps tie booking activity to checkout workflows. Mindbody also manages client history, packages, and related redemption signals so repeat services and visit context can be referenced during scheduling.
- +Strong recurring scheduling for ongoing beauty service plans
- +Client history and package redemption links to scheduling decisions
- +Two-way sync options for calendars and external scheduling views
- +Square POS and Stripe integrations connect booking to payment
- –Admin configuration takes discipline to keep multi-location rosters consistent
- –Walk-in queue and chair rental workflows require add-on style setup
- –Granular staff commission rules can demand careful per-service mapping
- –Customization for niche workflows can outgrow built-in appointment types
Salon and spa managers
Recurring services with staff assignment
Repeat bookings and schedules
Multi-location operators
Consistent scheduling across sites
Consistent operations across locations
Show 2 more scenarios
Independent personal trainers
Book training sessions with availability
Capacity managed in one place
Coordinate individual appointments and other bookable services based on staff availability.
Studio class operators
Class bookings tied to attendance
Coordinated class workflow
Publish class schedules, manage capacity, and connect bookings to attendance check-in.
Best for: Fits when beauty studios need booking plus payments and client history across multiple staff calendars.
Square Appointments
SMBAppointment scheduling integrated with Square payments.
Square POS-linked appointment and customer records keep checkout context attached to the scheduled visit.
Square Appointments fits salons that already run scheduling and checkout through Square POS. It delivers staff calendars with service-based appointment booking, automated confirmations, and a built-in online booking experience that can be embedded on existing sites.
The workflow ties appointment timing to Square commerce data, including payment capture and customer records when services are paid in the same Square ecosystem. Calendar sharing supports multi-staff scheduling, but deeper room, booth, and complex resource allocation often needs extra operational structure beyond basic calendar booking.
- +Direct Square POS integration keeps customer and payment history linked to appointments
- +Online booking pages integrate into salon booking flows without separate admin tools
- +Staff calendars support multi-employee scheduling with clear availability views
- +Automated appointment communications reduce manual follow-up for scheduled services
- –Advanced room and booth resource allocation needs operational discipline
- –More complex scheduling rules like advanced standing appointment scenarios can be limited
Hair salon owners
Online booking with stylist availability
Self-service bookings increase
Appointment-based consultants
Offer appointment types by availability
Less manual scheduling work
Show 2 more scenarios
Small service businesses
Collect deposits during booking
More organized intake
Map service appointments to staff calendars and collect deposits during booking flow.
Spas and wellness teams
Treatments scheduled by duration
Shared reservation workflow
Schedule treatments using service duration and staff availability while capturing client booking preferences.
Best for: Fits when a salon wants scheduling that stays tightly connected to Square POS customer and payments.
Setmore
SMBFree online appointment scheduling platform.
SMS and email reminder logic tied to the appointment lifecycle reduces last-minute cancellations and no-shows.
Setmore’s booking setup centers on a branded booking page, staff assignment rules, and calendar views that show upcoming appointments and availability. Beauty-focused teams can configure service types, appointment durations, and appointment series for ongoing clients, then rely on reminders to reduce missed visits. Calendar interoperability is supported through iCal export and Google Calendar sync, which helps teams keep daily schedules consistent across devices.
- +Online booking page links directly to staff calendars for fewer booking handoffs
- +Recurring appointment series reduce manual scheduling for ongoing beauty services
- +iCal export and Google Calendar sync support schedule consistency across devices
- +Email and SMS reminders reduce no-shows without manual follow-up
- –Commission tier rules are not a core, clearly surfaced scheduling workflow
- –Advanced loyalty ledger and package redemption features are limited versus salon suites
- –Resource allocation and room booking are less granular than dedicated multi-resource tools
- –Some automation depth depends on configuration discipline across services and availability
Salon managers
Run recurring appointments for regular clients
Less manual booking work
Front desk staff
Handle day-of scheduling from one calendar
Fewer scheduling conflicts
Show 1 more scenario
Operations teams
Keep schedules consistent across calendars
Reduced calendar drift
Calendar exports and Google Calendar sync push appointment changes to shared calendars for coordination.
Best for: Fits when salons need dependable booking, reminders, and calendar sync without deep back-office ops.
Booksy
vertical specialistScheduling app for beauty and wellness professionals.
Staff and service availability rules power the booking widget so clients see real-time provider slots.
Booksy’s core booking workflow includes a client-facing online booking widget, a staff calendar, and a service catalog with set durations and scheduling rules. Resource allocation is supported through staff mapping and calendar availability, which helps reduce double-booking when multiple providers work the same services. Automated reminders cover scheduled appointments and reduce manual follow-up for rebooks and confirmation.
- +Client booking widget connected to staff and service availability
- +Automated reminders reduce confirmation and reschedule follow-ups
- +Multi-location booking calendars keep operations separated by location
- +Reporting ties appointment activity to staff and service demand
- –Complex role permissions need upfront configuration discipline
- –Calendar customization can feel limited for unusual back-office workflows
Salon owners and operators
Reduce manual scheduling and confirmations
Fewer no-shows
Front-desk managers
Coordinate multi-provider schedules
Cleaner calendars
Show 1 more scenario
Multi-location coordinators
Run consistent schedules across sites
Lower cross-site confusion
Location-specific calendars and staff assignments keep bookings separated by venue.
Best for: Fits when salon teams need online booking, staff calendars, and automated reminders across multiple locations.
Vagaro
vertical specialistBooking, POS, and management platform for salons and spas.
Multi-resource scheduling with staff and room assignment rules helps prevent double-booking across concurrent resources.
Vagaro is a beauty salon scheduling tool built around client and appointment management with an online booking flow tied to staff calendars. It supports appointment scheduling with resource assignment, automated reminders, and payment collection through common card and POS integrations used in salons.
- +Automated reminder workflow reduces missed appointments for scheduled services
- +Color-coded staff calendars improve day-of-view scanning for mixed schedules
- +Square POS integration supports card intake without switching systems mid-day
- +Resource assignment prevents double-booking for specific staff and rooms
- –Block scheduling for complex rosters takes more manual configuration than basic calendars
- –Some automation requires careful service duration and buffer setup to avoid downstream conflicts
Salon and spa managers
Booking to checkout workflow
Fewer manual handoffs
Class-based operators
Classes with instructor assignment
Centralized enrollment and attendance
Show 2 more scenarios
Multi-artist studios
Artist calendar and deposit intake
Fewer booking conflicts
Organize artist calendars and manage consultations, deposits, reminders, and client communications.
Retail and service teams
Payments and retail tied to appointments
Faster payment processing
Carry appointment details into checkout while collecting service payments, tips, deposits, and retail purchases.
Best for: Fits when salon teams need staff scheduling plus an online booking widget that stays consistent with the in-store calendar.
GlossGenius
vertical specialistBooking and payments app for beauty and wellness pros.
Recurring appointment series built for consistent beauty services with reduced rescheduling work for staff.
GlossGenius targets beauty brands that run services by appointment and need a customer-facing booking flow plus staff scheduling in one place. The system supports staff calendars, color-coded scheduling, and automated client reminders tied to upcoming visits.
- +Client profiles stay attached to bookings for faster repeat-service handling
- +Recurring appointment series reduce manual rescheduling for steady clients
- +Calendar views support quick spotting of conflicts across staff schedules
- +Automated reminders lower no-show rates tied to upcoming appointments
- –Complex multi-location roster workflows require careful setup and operator training
- –Advanced booking rules for edge cases can be limiting versus enterprise schedulers
- –Waitlist-style workflows depend on configured availability and staff capacity
- –Some calendar or payment connections rely on specific third-party setups
Salon owners and front-desk
Shared calendar for appointments
Fewer scheduling conflicts
Independent beauty businesses
Bookings connected to payments
Fewer disconnected tasks
Show 2 more scenarios
Wellness studio managers
Assign practitioners and rooms
Better resource utilization
Allocate practitioners and rooms while managing shared availability for studio appointment bookings.
Salon reception teams
Day-of check-in from booking
More consistent service handoff
Update appointment status at the front desk using the booking record tied to the schedule.
Best for: Fits when beauty teams want appointment scheduling with client reminders and repeat booking support.
Boulevard
vertical specialistClient experience and booking platform for salons and spas.
Appointment workflows connect directly to client commerce so check-in, payments, and service history stay in sync.
Boulevard targets beauty teams that need scheduling plus operations around services, staff, and payments. It focuses on appointment management with an online booking flow, calendar scheduling, and follow-up tasks designed for day-to-day throughput.
- +Scheduling and payments stay linked in one operational workflow
- +Calendar views support quick decisions during same-day scheduling changes
- +Client records reduce repeat data entry during bookings and check-in
- +Online booking flow reduces manual booking for incoming requests
- –Multi-location workflows need careful setup to prevent staff roster drift
- –Automation controls for reminders and waitlist behaviors can feel limited
- –Advanced edge cases like standing appointment changes require more admin steps
- –Some third-party calendar and messaging integrations depend on add-ons
Salon scheduling teams
Recurring bookings with staff rules
Fewer availability conflicts
Salon and spa managers
Review utilization and rebooking
Best for: Fits when beauty operators want booking plus commerce in one system for high-transaction appointment days.
Zenoti
enterpriseCloud software for salons and spas.
Policy-driven booking controls that enforce cancellation rules and scheduling constraints inside the scheduling workflow.
Zenoti schedules appointments across multiple service locations with a configurable staff and resource setup that supports recurring work and capacity planning. Automated reminders, waitlist handling, and cancellation policy rules reduce no-shows and help manage reschedules inside the calendar flow.
- +Multi-location staff and service management keeps availability consistent across sites
- +Automated reminders and waitlist flows handle common attendance changes without manual calls
- +Cancellation policy rules and scheduling constraints reduce double-booking risk
- +Calendar export supports external calendar clients when native sync is not desired
- –Deep configuration takes training to set up services, rosters, and booking rules correctly
- –Integration coverage depends on selected POS and payment connectors rather than universal support
Salons and spas
Online booking with capacity constraints
Fewer front-desk coordination needs
Multi-location salon groups
Standardize booking rules across sites
More consistent location scheduling
Show 2 more scenarios
Operators with compensation plans
Track commissions by completed services
More traceable incentive calculations
Link completed services and sales inputs to commission rules and staff reporting.
Yoga and wellness studios
Recurring classes with waitlist filling
Better capacity use
Schedule repeating classes, manage rooms and instructors, track attendance, and fill openings from waitlists.
Best for: Fits when multi-location beauty teams need governed scheduling rules, attendance automation, and external calendar compatibility.
Meevo
enterpriseSalon and spa management software by Millennium Systems International.
Meevo’s scheduling setup ties staff availability rules directly to service durations for accurate capacity on the booking flow.
Meevo focuses on booking workflows for beauty salons with a calendar-first interface and staff scheduling tied to services and appointment durations. The system supports online booking via a booking widget, plus operational features like staff rosters and appointment status tracking for day-of visibility.
- +Calendar-first scheduling keeps staff availability and services aligned
- +Booking widget supports customer self-service without manual intake
- +Calendar syncing helps staff avoid double-booking across tools
- +Appointment status tracking supports consistent day-of operations
- –Automation depth for reminders depends on configured messaging flows
- –Multi-location and advanced resource controls need careful setup discipline
- –Some workflow edge cases may require manual intervention for walk-ins
- –Extensibility options beyond core integrations are limited
Salon owners and managers
Online booking with capacity rules
Clearer daily schedules
Front-desk teams
Check-in to checkout in one workflow
Less repeated data entry
Show 2 more scenarios
Spa and wellness operators
Recurring sessions aligned to capacity
Fewer capacity conflicts
Schedule recurring sessions using service templates and align bookings with staff capacity.
Medspa managers
Real-time room and provider scheduling
More usable room schedules
Manage real-time availability with provider assignments, treatment rooms, and service-duration rules.
Best for: Fits when beauty teams need a calendar-centered booking flow plus online widget for regular client scheduling.
Conclusion
After evaluating 10 beauty salon scheduling software, Phorest stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Beauty Salon Scheduling Software
Beauty salon scheduling software centralizes appointment booking, staff availability, and calendar sync for daily walk-in capacity planning and ongoing client rebooking. This guide covers Booksy, Phorest, and Timely along with Setmore, Square Appointments, Mindbody, GlossGenius, Meevo, Vagaro, Zenoti, and Boulevard.
The practical differences show up in booking widget behavior, reminder automation tied to appointment statuses, and how multi-provider and multi-location rosters stay consistent. Each tool review focuses on staff and service availability rules, how appointment lifecycle events trigger messages, and how appointment records connect to client history.
Beauty Salon Scheduling Software for Staff Availability, Bookings, and Calendar Sync
Beauty salon scheduling software provides an online booking widget that maps clients to specific staff and services using availability rules and configured service durations. It also automates appointment lifecycle actions like confirmations and reschedules based on appointment status changes.
In Booksy, staff and service availability rules drive what customers can book in real time, so the widget reflects capacity as schedules update. In Phorest, appointment scheduling ties into client history so rebooking stays consistent across services while staff planning uses a color-coded calendar view.
Booking widget capacity logic, appointment lifecycle automation, and roster governance
Beauty salon scheduling software succeeds when the booking widget reflects staff and service availability in real time, so clients stop booking against stale capacity. Appointment lifecycle automation then reduces operational load by triggering reminders, reschedule flows, and attendance updates based on appointment status changes.
Real-time staff and service availability rules in the booking widget
Booksy enforces staff and service availability rules so the booking widget exposes provider slots that match live capacity. Vagaro uses multi-resource scheduling with staff and room assignment rules to prevent double-booking across concurrent resources.
Appointment status-based reminders and follow-up automation
Phorest ties automated reminders to appointment statuses so staff planning stays aligned with client outcomes. Setmore connects SMS and email reminder logic to the appointment lifecycle to reduce last-minute cancellations and no-shows.
Recurring appointment series for ongoing beauty services
GlossGenius is built around recurring appointment series to reduce repeated rescheduling work for steady clients. Setmore also supports recurring appointment series so ongoing services require less manual calendar management.
Client history attachment and rebooking consistency across services
Phorest links client history to scheduling workflows so rebooking stays consistent across services. Mindbody keeps client history and package redemption attached to scheduling decisions so repeated visits follow the same plan context.
Resource allocation for rooms, booths, and standing appointment scenarios
Square Appointments integrates directly with Square POS customer and payment history while handling appointment records tied to the scheduled visit. Vagaro’s multi-resource scheduling supports staff and room assignment rules that keep mixed schedules readable and conflict-resistant.
Governed constraints for cancellations, attendance, and scheduling rules
Zenoti enforces policy-driven booking controls that govern cancellation rules inside the scheduling workflow. Booksy focuses on staff and service availability rules, so governed booking constraints show up primarily through slot eligibility and availability behavior.
Choose by integration depth, workflow governance, and automation surface area
Beauty salon scheduling software selection should start with how the system maps clients to staff and services, then confirm that the booking widget shows capacity using the same availability rules used by staff scheduling. The second step is to confirm the automation and integration surface, because reminders, attendance flows, and calendar sync only deliver operational reduction when they trigger from appointment status changes and connect cleanly to existing commerce tools.
Match booking-widget slot eligibility to the salon’s staffing reality
Shortlist tools where staff and service availability rules drive what clients can book, because that is where double-booking pressure starts. Booksy reflects real-time provider slots by tying the widget to availability behavior, while Vagaro prevents conflicts by applying staff and room assignment rules across concurrent resources.
Validate reminder and reschedule triggers from appointment status changes
Test whether reminders fire from appointment lifecycle events like confirmations, cancellations, and reschedule actions. Phorest ties automated reminder workflow to appointment statuses, while Setmore ties SMS and email reminder logic to the appointment lifecycle for fewer last-minute failures.
Pick a workflow model aligned to how recurring services are managed
If the salon runs stable ongoing services, prioritize recurring appointment series designed for low-touch rescheduling. GlossGenius reduces repeated manual scheduling through recurring series, while Meevo supports a calendar-first setup that aligns staff availability with service durations for accurate capacity.
Use client history depth to reduce re-entry and re-qualification work
If rebooking must preserve package context and prior service decisions, prioritize tools that attach client history and redemption context to the scheduling flow. Phorest centers client history in scheduling so rebooking stays consistent, while Mindbody connects client profiles with packages and redemption tracking that carry into booking decisions.
Confirm governance controls for cancellations and multi-location consistency
If the salon requires enforceable cancellation policies and governed booking constraints, prioritize policy-driven controls inside the scheduler. Zenoti uses policy-driven booking controls to enforce cancellation and scheduling constraints, while Booksy emphasizes slot eligibility driven by availability behavior and staff/service rules.
Decide between scheduling-first systems and commerce-linked appointment records
If appointments must stay tightly connected to checkout and customer payment history, prioritize Square Appointments because it keeps scheduling context attached to Square POS customer and payment records. If the workflow must combine booking with broader client commerce and same-day operational changes, prioritize Boulevard because scheduling and payments stay linked in one operational workflow.
Which salon teams benefit from these scheduling workflows
Different salon operations fail for different reasons, like capacity drift, reminder gaps, or inconsistent rebooking context. The right beauty salon scheduling software depends on whether the team needs availability-driven booking, attachment to client history, or governance and automation that reduce manual coordination.
Multi-provider salons managing live staffing changes
Booksy fits teams that need the booking widget to reflect staff and service availability rules in real time, so clients book against current capacity.
Multi-location teams that require governed attendance and cancellation behavior
Zenoti fits teams that need policy-driven booking controls to enforce cancellation rules and scheduling constraints across sites with attendance automation and waitlist flows.
Studios where repeat services and client history must stay consistent
Phorest fits salons where appointment scheduling must stay tied to client history so rebooking does not lose service consistency across multiple bookings.
Salons centered on ongoing plans with redemption tracking
Mindbody fits when packages and redemption tracking must remain connected to client profiles and scheduling decisions across staff calendars.
Operators running high-transaction days with checkout tied to appointments
Boulevard fits when appointment workflows connect directly to client commerce so check-in, payments, and service history remain in sync for same-day changes.
Common scheduling workflow mistakes that cause double-booking, missed reminders, and rebooking drift
Most scheduling failures come from mismatched assumptions between what the booking widget shows and what staff calendars can actually deliver. Automation also fails when appointment status transitions do not match how staff resolves exceptions like reschedules and cancellations.
Letting staff availability rules drift from what the booking widget exposes
Booksy ties the booking widget to staff and service availability rules so slot eligibility matches live capacity. Vagaro similarly applies staff and room assignment rules, so tests should include double-resource scenarios to confirm no conflicts slip through.
Designing reminder logic without validating status-driven triggers
Setmore builds SMS and email reminder logic tied to the appointment lifecycle, so staff should verify which exact status transitions fire messages. Phorest also ties reminder workflow to appointment statuses, so internal workflows for reschedule and cancellation must match the system’s status model.
Using recurring services without confirming how series edits propagate
GlossGenius uses recurring appointment series to reduce rescheduling work, so salons should validate how series changes apply across upcoming appointments. Setmore also supports recurring appointment series, so testing should cover repeated service adjustments, not only first booking behavior.
Treating client history as separate from scheduling decisions
Phorest connects client history to scheduling workflows, so rebooking should be driven through the scheduler rather than side notes. Mindbody keeps client history with packages and redemption tracking attached to the booking flow, so the system should be the source of truth for plan context.
Underestimating the setup discipline needed for multi-location rosters and governed rules
Zenoti’s deep configuration requires training so services, rosters, and booking rules stay consistent for governed scheduling. Booksy reduces this risk by focusing on slot eligibility driven by staff and service availability rules, but multi-location teams still need consistent role permissions.
How We Selected and Ranked These Tools
We evaluated Booksy, Phorest, Setmore, Square Appointments, Mindbody, GlossGenius, Meevo, Vagaro, Zenoti, and Boulevard using booking workflow fit, automation and integration surface, and ease of operational setup for staff scheduling. Features counted for 40% of the scoring, ease counted for 30%, and value counted for 30%.
Booksy separated itself by enforcing staff and service availability rules inside the booking widget so clients see provider slots that match live capacity, which reduces double-booking risk at the point of booking. Booksy also centers appointment and reminder behavior around staff and service availability dynamics, which keeps daily scheduling changes aligned with what clients can book next.
Frequently Asked Questions About Beauty Salon Scheduling Software
How do Booksy and Phorest prevent double-booking when multiple staff share overlapping services?
Which tools offer a two-way sync between an online booking calendar and external calendars?
How do automated reminders work differently in Setmore versus GlossGenius?
What breaks operationally if a salon switches from Square Appointments to a calendar-only scheduling tool without commerce linkage?
How does Mindbody handle client history and package redemption during scheduling and rebooking?
When a business runs multiple locations, how do Zenoti and Booksy differ in how governance is applied?
How do admin controls in Vagaro and Boulevard manage day-to-day booking rules?
Which tools have scheduling workflows that natively account for room or resource allocation beyond staff alone?
How should data migration be planned when moving from a legacy roster to Phorest or Zenoti?
Where do accessibility and change-management failures typically show up after onboarding, and how do different tools mitigate them?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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