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Emergency DisasterTop 10 Best Emergency Dispatching Software of 2026
Ranking roundup of top emergency dispatching software options for public safety teams, including Omnigo, Priority Dispatch, and CODY Systems.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Omnigo is the best fit when you need CAD-driven dispatch with consistent incident status control and automation for campus or municipal teams, while Priority Dispatch suits dispatch groups that run protocol-based call intake for rapid call-to-incident execution and steady cross-agency handoffs.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Omnigo
Workflow automation with status-driven incident control keeps dispatch actions consistent across workstations and agencies.
Best for: Fits when agencies need CAD-driven dispatch workflows with consistent incident status control and automation.
Priority Dispatch
Editor pickIncident lifecycle workflows that drive assignment decisions from structured operational state updates.
Best for: Fits when dispatch teams need rapid call-to-incident execution and consistent cross-agency handoffs under live load.
CODY Systems
Editor pickAPI-driven event model links incident updates to external systems with configurable workflow triggers.
Best for: Fits when agencies need dispatch workflow automation with API-driven CAD and RMS connectivity.
Comparison Table
Omnigo
SMBPublic safety software suite with dispatch, records management, and incident reporting for campus and municipal agencies.
Workflow automation with status-driven incident control keeps dispatch actions consistent across workstations and agencies.
Omnigo is used to connect call intake, dispatch tasks, and operational field updates into a single incident workflow that dispatchers can manage from a workstation. The workflow configuration emphasizes operational control, including how incidents move between statuses and how units are recommended and dispatched. Omnigo also supports governance around who can perform actions, with role-specific access for dispatch tasks and system operations. Integration depth shows up in how Omnigo coordinates with external CAD and related systems to keep unit and incident data aligned.
A key tradeoff is that advanced automation and routing behavior depends on deliberate configuration of workflow rules and mapping logic. This creates a longer setup path for agencies that want highly specific closest-unit routing or complex mutual aid dispatching. Omnigo fits best when dispatch leaders need fast call-to-dispatch turnaround while maintaining consistent incident lifecycle behavior across consoles and partner agencies.
- +Configurable incident lifecycle reduces manual dispatcher steps
- +Role-based controls limit dispatch actions to authorized users
- +Integration-focused workflow keeps call intake and dispatch synchronized
- +Automation rules support consistent priority handling across shifts
- –Complex routing logic requires disciplined workflow configuration
- –Advanced integration scenarios depend on external system readiness
Emergency dispatch supervisors
Standardize incident status transitions
Consistent incident lifecycle across shifts
Multi-agency dispatch teams
Coordinate mutual aid routing
Fewer handoff delays
Show 2 more scenarios
Dispatch technology administrators
Integrate call and CAD data
Lower data re-entry workload
Connect external call sources and CAD systems so incident and unit data stay aligned during peak calls.
Operations analysts
Improve dispatch throughput
Faster dispatcher time-to-action
Review how automation rules affect call-to-dispatch execution paths in the incident workflow.
Best for: Fits when agencies need CAD-driven dispatch workflows with consistent incident status control and automation.
Priority Dispatch
vertical specialistProtocol-based emergency dispatch systems including ProQA and AQUA for structured call intake and quality assurance.
Incident lifecycle workflows that drive assignment decisions from structured operational state updates.
Priority Dispatch fits agencies that measure performance by dispatcher throughput and time-to-assignment during active calls. The workflow design targets call handling to incident updates without requiring dispatch staff to rebuild incident context in each workstation. The system also supports operational coordination patterns that matter for multi-agency activity, where consistent updates and handoffs reduce ambiguity.
A tradeoff appears in the need to model local operational rules and routing preferences so the automation behaves the way dispatch expects. It is a strong fit when agency operations depend on consistent unit recommendation behavior, repeatable incident state transitions, and predictable dispatcher screen behavior across shifts.
- +Workflow-driven incident handling that supports high dispatcher throughput
- +Operational automation that reduces repetitive call-to-incident steps
- +Dispatcher-centric screens built around live incident state changes
- +Coordination support for multi-agency handoffs and shared context
- –Local configuration of routing and operational rules is required
- –Integration scope depends on what CAD and radio stacks are already in place
- –Automation behavior needs careful alignment with dispatch playbooks
- –Administrative governance workflows can add effort during onboarding
Fire and EMS dispatch managers
Reduce time from call to dispatch
Faster time-to-assignment
Emergency communications centers
Standardize incident updates across shifts
More consistent handoffs
Show 2 more scenarios
Multi-agency dispatch operations
Coordinate mutual aid activities
Clearer mutual-aid coordination
Supports shared operational context so incident updates remain aligned during inter-agency coverage.
CAD and dispatch integration owners
Connect incident events to existing CAD
Lower manual rekeying
Provides integration touchpoints for passing incident and operational updates into the broader dispatch environment.
Best for: Fits when dispatch teams need rapid call-to-incident execution and consistent cross-agency handoffs under live load.
CODY Systems
SMBIntegrated computer-aided dispatch, records management, and field reporting for public safety agencies.
API-driven event model links incident updates to external systems with configurable workflow triggers.
CODY Systems is used as a dispatch and incident workflow layer that connects call handling to dispatcher tasks and ongoing case status. The system supports configuration for operational rules, including unit availability signals and dispatcher work queue behavior. Its extensibility approach emphasizes API-driven integration so agencies can connect dispatch events to other operational systems and maintain consistent incident data.
A common tradeoff is that deeper CAD-to-RMS integration and routing logic depend on careful setup of mappings, triggers, and operational rules. CODY Systems fits best when an agency needs disciplined automation of dispatcher tasks and expects frequent system-to-system updates across the incident lifecycle.
- +Incident lifecycle tracking ties call intake actions to dispatch outcomes
- +API-first integration supports event-based connections to external systems
- +Configurable routing and dispatch workflow rules reduce manual handoffs
- +Workstation UI supports dispatcher speed during active call surges
- –Automation rule tuning can be time-consuming during early rollout
- –Some advanced interoperability patterns require custom integration work
- –Multi-agency governance needs clear operational ownership and permissions
Dispatch center operations
Reduce transfer time from call to dispatch
Fewer manual handoffs
IT integration teams
Connect dispatch to CAD and RMS
Consistent incident records
Show 1 more scenario
Regional mutual aid managers
Coordinate units across agencies
Cleaner multi-agency operations
Operational configuration supports shared incident handling while keeping local dispatch processes intact.
Best for: Fits when agencies need dispatch workflow automation with API-driven CAD and RMS connectivity.
Hexagon HxGN OnCall Dispatch
enterpriseComputer-aided dispatch and incident management suite for public safety agencies and utility operations.
Hexagon ecosystem integration that connects dispatcher workflow actions to communications control and field update loops.
Hexagon HxGN OnCall Dispatch is an emergency dispatching application designed for call-taking to dispatcher workstation workflows, with automation hooks for incident lifecycle actions. It focuses on dispatch execution tasks like unit recommendation support, event assignment, and real-time unit status display that feed tactical operations.
- +Workflow configuration supports faster dispatcher actions across incident lifecycles
- +Real-time unit status presentation supports operational continuity during surges
- +Integration depth favors Hexagon CAD and communications ecosystem deployments
- +Supports coordinated operations for multi-agency dispatching scenarios
- –Automation and governance require disciplined configuration to avoid operator confusion
- –Advanced routing behavior depends on upstream data quality and system integrations
- –UI speed gains may require tailored workstation configuration and training
- –Talkgroup and communications control coverage can require additional ecosystem components
Best for: Fits when agencies need CAD-to-RMS integrated dispatch workflows and coordinated radio and unit coordination.
Tyler Technologies Enterprise Public Safety
enterpriseComputer-aided dispatch and records management for law enforcement, fire, and EMS agencies.
Incident record workflows that carry NG911 call context into dispatch worklists and unit assignment decisions.
Tyler Technologies Enterprise Public Safety is an emergency dispatching suite used to run call taking, CAD workflows, and field coordination from a centralized dispatch environment. Its differentiation comes from Tyler’s deep integration into public safety systems and the way its configuration supports incident lifecycle routing across call, dispatch, and unit assignment.
- +Incident lifecycle workflows that keep call context attached from take to dispatch
- +Configuration options for multi-agency dispatching and shared operational workflows
- +Operational integration depth with other Tyler public safety records systems
- +Unit status and assignment support built for dispatcher day-to-day use
- –CAD configuration complexity can slow rollout compared with lighter CAD-only tools
- –Advanced interoperability depends on external integrations and vendor coordination
- –UI efficiency varies across workstation roles and incident complexity
- –Automation coverage is uneven across less common call types without tailored configuration
Best for: Fits when multi-agency dispatching needs tight incident workflow control and deep records integration.
Zetron
vertical specialistDispatch console systems and emergency communication solutions for mission-critical radio and telephony operations.
Console workflow orchestration that ties dispatch actions to incident lifecycle steps and radio control behavior.
Zetron is an emergency dispatching software offering aimed at agencies that need fast, operator-driven call handling tied to radio and CAD workflows.
- +Dispatch console workflows designed to minimize operator context switching
- +Radio and dispatch actions aligned to incident lifecycle steps
- +Operational configuration supports multi-console deployments
- +Workflow controls help keep unit state and call progress consistent
- –Deep integration work can be required to match existing CAD-to-radio setups
- –API surface details are less transparent than some CAD-centric vendors
- –Custom workflow changes may require careful governance across consoles
- –Complex routing rules can add operational overhead during rollout
Best for: Fits when agencies need console-led dispatch execution with tight radio-to-incident workflow control.
Sun Ridge Systems
SMBComputer-aided dispatch and records management system designed for smaller public safety agencies.
Extensible automation tied to incident events to reduce manual dispatcher steps during high-throughput operations.
Sun Ridge Systems is an emergency dispatching software vendor focused on high-volume call handling and fast dispatcher workflows for public safety centers. Core capabilities typically include CAD incident lifecycle management, dispatcher workstation screens for call takers and dispatchers, and radio and unit assignment support tied to field and status events.
- +CAD incident lifecycle screens built around dispatcher decision points
- +Integration-first design for GIS and operational workflow dependencies
- +Automation hooks support repeatable call handling and workflow rules
- +Operational controls support role-based access to incident actions
- –Workflow outcomes depend heavily on configuration and mapping quality
- –Some multi-agency operational patterns require careful interoperability setup
Best for: Fits when dispatch centers need configurable CAD workflows with strong integration depth for day-to-day incident handling.
Caliber Public Safety CAD
vertical specialistComputer-aided dispatch software for police, fire, EMS, and consolidated dispatch centers.
Incident lifecycle management that keeps dispatch actions tied to status transitions for fewer out-of-sync handoffs.
Caliber Public Safety CAD is an emergency dispatching CAD built for agencies that need incident lifecycle tracking tied to field and communication workflows. The system focuses on call-taking to dispatch handoff, dispatcher workstation tools, and unit recommendation workflows for fast assignment.
- +Incident lifecycle tools align call-to-dispatch workflow steps
- +Dispatcher workstation layout supports rapid status and assignment views
- +Automation options reduce repetitive updates during active incidents
- +Integration options fit multi-agency dispatch setups with shared processes
- –API surface and extensibility documentation is harder to validate publicly
- –Some advanced workflow tuning needs careful configuration and training
- –Tactical and cross-CAD interoperability scenarios may require add-ons
- –Unit recommendation behavior can be opaque without local test cycles
Best for: Fits when mid-size agencies need fast dispatcher workflows with controlled configuration and reliable incident tracking.
Southern Software CAD
SMBPublic safety dispatch software for police, fire, EMS, and county communications centers.
Dispatcher-focused incident status workflow that keeps unit assignment changes tightly tied to live call handling.
Southern Software CAD drives emergency call-to-dispatch workflows with computer-aided dispatch screens built for dispatcher workstations and incident tracking. The product is designed around CAD event handling such as unit assignment logic, incident status progression, and records needed for dispatch operations.
- +Incident lifecycle workflow is built for dispatcher console operations
- +Unit assignment and status changes support ongoing dispatch decisioning
- +Integration-focused deployment fits multi-system dispatch environments
- +Operational screen flow supports fast incident progression for call handling
- –Integration depth depends on agency configuration and external system mapping
- –Talkgroup control and advanced radio patching are not clearly native
Best for: Fits when agencies need fast dispatcher-driven incident updates and CAD-to-external-system integration for operations.
Traumasoft Dispatch
vertical specialistAmbulance dispatch and EMS operations software with scheduling, billing, and fleet management tools.
State-driven incident and unit workflow automation that keeps dispatcher actions synchronized to operational changes.
Traumasoft Dispatch targets emergency dispatch centers that need fast call handling, CAD-driven workflows, and operator routing control.
- +Incident lifecycle states drive dispatch actions to reduce manual coordination
- +Dispatcher workstation workflow supports high-throughput incident handling
- +Configurable automation events reduce repetitive operator steps
- +Unit routing logic follows dynamic operational status changes
- –Requires careful configuration to keep operational rules aligned
- –Advanced multi-agency workflows depend on external interoperability scope
Best for: Fits when dispatch teams need CAD-paced incident control with automation-driven routing and workstation focus.
Conclusion
After evaluating 10 emergency dispatching software, Omnigo stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Emergency Dispatching Software
Emergency dispatching software is evaluated here for CAD-driven workflows that keep dispatcher actions aligned to incident lifecycle states. This guide covers Omnigo, Tyler Technologies Enterprise Public Safety, Zetron, plus seven additional tools that support incident record workflows and console-led orchestration.
The narrative sections focus on integration depth, automation behavior, and governance controls that affect dispatch throughput during live incidents. The tooling coverage includes API-driven event models in CODY Systems and workflow automation tied to status-driven incident control in Omnigo.
Emergency Dispatching Software for CAD-backed incident lifecycles and dispatcher-controlled radio workflows
Emergency dispatching software coordinates call intake, incident lifecycle states, and dispatcher workstation actions so assignment decisions and radio control steps stay synchronized. Tools such as Omnigo use configurable incident lifecycle workflows that reduce manual dispatcher steps by tying actions to status transitions. Priority Dispatch also emphasizes incident lifecycle workflows that drive assignment decisions from structured operational state updates.
Deployment fit hinges on how workflows attach to external systems and how automation is governed. CODY Systems differentiates through an API-driven event model that links incident updates to external systems using configurable workflow triggers, while Zetron centers console-led orchestration that aligns dispatch actions with incident lifecycle steps and radio behavior.
Emergency dispatching control and integration capabilities that affect live incident throughput
Dispatch throughput depends on how incident lifecycle state changes translate into call-taker and dispatcher workstation actions without extra keystrokes. Omnigo leads on status-driven incident control that keeps dispatch actions consistent across workstations and agencies, and Priority Dispatch ties assignment decisions to structured operational state updates.
Integration depth controls whether incident changes can propagate to external systems without manual re-entry. CODY Systems uses an API-driven event model that links incident updates to external systems through configurable workflow triggers, while Tyler Technologies carries NG911 call context into dispatch worklists and unit assignment decisions for deeper records integration.
Incident lifecycle workflow configuration tied to dispatcher actions
Omnigo configures an incident lifecycle that reduces manual dispatcher steps by driving dispatch actions from status transitions. Priority Dispatch also uses incident lifecycle workflows that support high dispatcher throughput by driving assignment decisions from structured operational state updates.
Automation rules that reduce call-to-incident repetition
Priority Dispatch adds operational automation that reduces repetitive call-to-incident steps by using workflow-driven incident handling. Zetron aligns console workflow orchestration so dispatch actions map to incident lifecycle steps and radio control behavior.
API-driven integration that maps incident events to external systems
CODY Systems provides an API-first approach with an event model that connects incident updates to external systems using configurable workflow triggers. Sun Ridge Systems uses an integration-first design for GIS and operational workflow dependencies that feeds into day-to-day incident handling.
Records and incident context continuity from call intake to dispatch worklists
Tyler Technologies keeps call context attached from take to dispatch through incident record workflows that carry NG911 call context into dispatch worklists and unit assignment decisions. Hexagon HxGN OnCall Dispatch connects dispatcher workflow actions into communications control and field update loops through Hexagon ecosystem integration.
Multi-agency workflow controls and governance for shared operations
Tyler Technologies includes configuration options for multi-agency dispatching and shared operational workflows, with incident workflow control that stays tight across agencies. Omnigo adds role-based controls that limit dispatch actions to authorized users and supports configurable incident lifecycle governance across workstations.
Unit status presentation and operational continuity during surges
Hexagon HxGN OnCall Dispatch provides real-time unit status presentation designed to support operational continuity during surges. Omnigo improves consistency of dispatch actions during live incidents by keeping incident status-driven control aligned across workstations and agencies.
Choose Emergency Dispatching Software by matching workflow control depth to integration reality
Selecting emergency dispatching software requires matching how incident states drive dispatch actions to the center’s staffing model and console workflow. Omnigo and Priority Dispatch emphasize state-driven incident lifecycle workflows that aim to reduce manual steps, while Zetron emphasizes console-led orchestration tied to incident lifecycle steps and radio behavior.
Selection also depends on integration automation surface area and governance controls, since external system mappings determine whether incident updates stay synchronized. CODY Systems exposes an API-driven event model for incident updates, while Tyler Technologies centers incident record workflows that preserve NG911 call context into dispatch worklists and unit assignment decisions.
Decide which incident lifecycle model controls dispatch actions
If incident status transitions must drive consistent dispatch actions across workstations and agencies, Omnigo’s status-driven incident control is the closest fit. If assignment decisions must flow from structured operational state updates at call-to-incident speed, Priority Dispatch’s workflow-driven incident handling matches that philosophy.
Pick the automation approach that matches console ownership and operator workload
If console operators need workflows that minimize context switching by tying dispatch actions to incident lifecycle steps, Zetron’s console workflow orchestration matches dispatcher execution. If the center wants incident lifecycle workflows that reduce repetitive call-to-incident steps through operational automation, Priority Dispatch emphasizes that workload reduction.
Validate the API or integration surface for incident event propagation
When incident updates must be pushed or synchronized with external systems via event triggers, CODY Systems uses an API-driven event model that supports event-based connections. If integration success depends more on mapping quality and GIS or operational workflow dependencies, Sun Ridge Systems’ integration-first design makes mapping readiness a deciding factor.
Confirm records continuity requirements across NG911 call context
If NG911 call context must remain attached from take to dispatch for multi-agency decisioning, Tyler Technologies Enterprise Public Safety carries that context into dispatch worklists and unit assignment decisions. If the center wants communications control and field update loops tied into workflow actions, Hexagon HxGN OnCall Dispatch connects dispatch workflow to the Hexagon ecosystem for unit and communications coordination.
Assess governance and workflow configuration discipline for multi-agency dispatch
For centers that need strict control of who can perform dispatch actions, Omnigo provides role-based controls that limit dispatch actions to authorized users. For organizations planning multi-agency shared workflows, Tyler Technologies offers configuration options for shared operational workflows, but multi-agency readiness depends on CAD configuration complexity that can slow rollout compared with lighter CAD-only tools.
Stress-test interoperability constraints before committing to automation depth
If advanced routing logic will be local or heavily configured, Priority Dispatch requires local configuration of routing and operational rules before live load testing. If advanced interoperability patterns require custom integration work, CODY Systems automation rule tuning can require time during early rollout and deeper interoperability may depend on custom integration work.
Emergency Dispatching Software buyers by center model and integration constraints
Emergency dispatching software buyers should choose tooling based on whether incident lifecycle state must be the primary driver of dispatcher actions. Omnigo and Priority Dispatch focus on status-driven incident lifecycle workflows to keep dispatch steps consistent and fast under live load.
Buyers should also align purchase decisions with integration reality, since API-driven event models and records continuity both affect how much manual coordination remains during surges. CODY Systems supports API-driven incident event connections, while Tyler Technologies emphasizes NG911 call context continuity into dispatch worklists and unit assignment decisions.
Multi-agency centers that require controlled incident status actions across workstations
Omnigo’s status-driven incident control and role-based controls limit dispatch actions to authorized users while keeping incident actions consistent across agencies and workstations.
Dispatch teams optimizing for fast call-to-incident execution with structured handoffs
Priority Dispatch is built around incident lifecycle workflows that drive assignment decisions from structured operational state updates, and it reduces repetitive call-to-incident steps through operational automation.
Organizations with CAD and RMS connectivity needs that depend on API-driven event integration
CODY Systems supports an API-driven event model that links incident updates to external systems via configurable workflow triggers for event-based connections.
Centers that must preserve NG911 call context into dispatch worklists for unit assignment decisions
Tyler Technologies Enterprise Public Safety carries NG911 call context into dispatch worklists and unit assignment decisions, with incident record workflows designed to keep call context attached from take to dispatch.
Agencies coordinating radio and field update loops from dispatcher workflow actions
Hexagon HxGN OnCall Dispatch emphasizes Hexagon ecosystem integration that connects dispatcher workflow actions to communications control and field update loops with real-time unit status presentation.
Common pitfalls when buying Emergency Dispatching Software for live incident operations
A common purchasing failure is assuming workflow automation works without configuration discipline. Omnigo’s configurable incident lifecycle reduces manual steps but its complex routing logic needs disciplined workflow configuration, while Priority Dispatch requires local configuration of routing and operational rules to translate workflows into correct live outcomes.
Another frequent pitfall is underestimating interoperability effort when incident events must connect to CAD, RMS, and radio control systems. CODY Systems can require time for automation rule tuning during early rollout and some advanced interoperability patterns depend on custom integration work, while Hexagon HxGN OnCall Dispatch requires disciplined configuration to avoid operator confusion and advanced routing depends on upstream data quality and system integrations.
Treating incident lifecycle automation as a plug-and-play replacement for dispatcher decisioning
Omnigo can reduce manual dispatcher steps by tying actions to status transitions, but its complex routing logic still requires disciplined workflow configuration to prevent inconsistent outcomes.
Buying without validating how routing and operational rules are configured locally
Priority Dispatch depends on local configuration of routing and operational rules, so live-load testing should validate those rules against the center’s current call-to-incident workflow and cross-agency handoffs.
Underestimating API integration effort for event-based incident updates
CODY Systems supports an API-driven event model, but some advanced interoperability patterns require custom integration work and early rollout can demand time for automation rule tuning.
Assuming dispatch workflow governance exists by default for multi-agency operations
Hexagon HxGN OnCall Dispatch requires disciplined configuration for automation and governance to avoid operator confusion, and Omnigo’s role-based controls still require correct permissions design to constrain dispatch actions.
Ignoring the dependency chain from upstream data quality to advanced routing behavior
Hexagon HxGN OnCall Dispatch notes that advanced routing behavior depends on upstream data quality and system integrations, so integration readiness checks should include data correctness and mapping reliability.
How We Selected and Ranked These Tools
We evaluated Omnigo, Tyler Technologies Enterprise Public Safety, and Zetron for how incident lifecycle state changes drive dispatcher workstation actions during live incidents, since those mechanics determine throughput under operational load. Features carried 40% weight, including status-driven incident control and workflow orchestration depth across dispatch steps.
Ease and value each carried 30% weight, including how quickly incident workflows can be configured and how governance constraints reduce manual work. Omnigo ranked first because configurable incident lifecycle workflows reduced manual dispatcher steps through status-driven incident control, and role-based controls limited dispatch actions to authorized users while keeping incident status behavior consistent across workstations and agencies.
Frequently Asked Questions About Emergency Dispatching Software
How do Omnigo and Priority Dispatch differ in converting calls into incident worklists?
Which tool provides the strongest API-driven event model for CAD and RMS connectivity?
When does Tyler Technologies Enterprise Public Safety matter most for NG911 call context in dispatch records?
What integration pattern works best for multi-agency dispatching with unit assignment state changes?
How do Zetron and Hexagon HxGN OnCall Dispatch handle radio control alongside incident lifecycle updates?
What breaks if automation rules are configured without clear incident lifecycle status transitions?
How do Sun Ridge Systems and Caliber Public Safety CAD approach admin controls and audit visibility?
Where does CAD-to-external-system propagation matter most for dispatcher operations?
Which tool is best suited for workflow automation that reduces manual dispatcher steps during high-throughput calls?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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