GITNUXSOFTWARE ADVICE
Non Profit Public SectorTop 10 Best Chapter Management Software of 2026
Find the top 10 chapter management software to streamline operations.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Wild Apricot
Recurring dues and renewal automation with payment tracking tied to member records
Built for chapters needing shared membership data, event registration, and dues automation.
Higher Logic
Advanced segmentation for targeted chapter communications and event promotions
Built for organizations running education and events by chapter with centralized member engagement.
GrowthZone
Chapter and membership tracking through GrowthZone CRM with dues, events, and reporting links
Built for multi-chapter organizations needing CRM-backed membership, dues, and activity management.
Comparison Table
This comparison table reviews chapter management software used by membership organizations, including Wild Apricot, Higher Logic, GrowthZone, NeonCRM, and DonorPerfect, plus other common options. It highlights how each platform supports chapter directories, event registration, dues and membership workflows, communications, and donor or member tracking so you can match features to your chapter operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Wild Apricot Manage membership chapters with member profiles, renewals, event registration, and configurable workflows for organizations. | membership CRM | 8.7/10 | 8.9/10 | 8.0/10 | 8.5/10 |
| 2 | Higher Logic Run chapter-style communities with membership management, community engagement features, and centralized administration for organizations. | community platform | 8.3/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 3 | GrowthZone Manage chapters with membership contacts, events, dues, and automated communications in a single system. | chapter management | 7.6/10 | 8.3/10 | 7.2/10 | 7.4/10 |
| 4 | NeonCRM Support membership and chapter operations with CRM capabilities, event management, and fundraising workflows. | CRM for chapters | 7.6/10 | 8.2/10 | 7.0/10 | 7.8/10 |
| 5 | DonorPerfect Track members and manage chapter-based programs with CRM, event tools, and donation-focused reporting. | nonprofit CRM | 7.2/10 | 7.6/10 | 7.0/10 | 7.3/10 |
| 6 | Bloomerang Coordinate donor and member data for chapter-driven nonprofits using CRM automation and reporting. | CRM automation | 7.4/10 | 7.8/10 | 7.1/10 | 7.3/10 |
| 7 | Classy Run chapter fundraising and engagement through campaign pages, CRM connections, and reporting for nonprofit teams. | fundraising platform | 8.1/10 | 8.4/10 | 7.6/10 | 7.7/10 |
| 8 | Neon One Manage nonprofit operations that often map to chapter structures using CRM, event features, and engagement tools. | all-in-one nonprofit | 8.0/10 | 8.4/10 | 7.6/10 | 7.8/10 |
| 9 | Memberclicks Handle membership and chapter operations with contact management, event registration, and automated membership communications. | association platform | 7.4/10 | 7.7/10 | 7.0/10 | 7.2/10 |
| 10 | ClubExpress Run membership, events, and chapter-like group activities with an online management system for organizations. | events and membership | 7.4/10 | 8.0/10 | 7.2/10 | 7.1/10 |
Manage membership chapters with member profiles, renewals, event registration, and configurable workflows for organizations.
Run chapter-style communities with membership management, community engagement features, and centralized administration for organizations.
Manage chapters with membership contacts, events, dues, and automated communications in a single system.
Support membership and chapter operations with CRM capabilities, event management, and fundraising workflows.
Track members and manage chapter-based programs with CRM, event tools, and donation-focused reporting.
Coordinate donor and member data for chapter-driven nonprofits using CRM automation and reporting.
Run chapter fundraising and engagement through campaign pages, CRM connections, and reporting for nonprofit teams.
Manage nonprofit operations that often map to chapter structures using CRM, event features, and engagement tools.
Handle membership and chapter operations with contact management, event registration, and automated membership communications.
Run membership, events, and chapter-like group activities with an online management system for organizations.
Wild Apricot
membership CRMManage membership chapters with member profiles, renewals, event registration, and configurable workflows for organizations.
Recurring dues and renewal automation with payment tracking tied to member records
Wild Apricot stands out for combining membership management, event registration, and payments in one chapter-ready system. It provides member directories, roles and permission controls, recurring dues workflows, and automated email communication tied to contacts and event activity. Chapter leaders can manage events and membership tasks without spreadsheets through customizable registration forms and reporting dashboards. The platform is strongest when your chapters need centralized membership data plus localized event execution within a shared account structure.
Pros
- All-in-one membership, events, and payments for chapter operations
- Flexible registration forms with member-specific questions and workflows
- Automated dues and renewals with clear billing and payment status
- Role-based permissions support chapter teams and centralized oversight
- Reporting shows member activity, attendance, and revenue by event
Cons
- Advanced setup for complex chapter structures takes configuration effort
- Some customization options rely on templates that can feel limiting
- Reporting depth can require manual export for niche metrics
- Email automation options can get complex for highly branched journeys
Best For
Chapters needing shared membership data, event registration, and dues automation
Higher Logic
community platformRun chapter-style communities with membership management, community engagement features, and centralized administration for organizations.
Advanced segmentation for targeted chapter communications and event promotions
Higher Logic focuses on community engagement and education workflows, which makes it a strong fit for chapter-based member programs. It supports rich member profiles, content libraries, and event and registration management that chapter administrators can reuse. The platform’s engagement tools also support segmentation and communication patterns used to coordinate chapters at scale. You get a configurable operations layer for chapters, but advanced chapter automation typically depends on the broader Higher Logic feature set rather than chapter-specific process builders.
Pros
- Strong event registration and communication tools for chapter programs
- Reusable content and community features reduce duplicated chapter work
- Audience targeting supports chapter-level outreach and segmentation
Cons
- Chapter management configuration can feel complex for non-technical admins
- Advanced chapter workflows may require deeper platform setup
- Value depends on licensing fit for your community and education needs
Best For
Organizations running education and events by chapter with centralized member engagement
GrowthZone
chapter managementManage chapters with membership contacts, events, dues, and automated communications in a single system.
Chapter and membership tracking through GrowthZone CRM with dues, events, and reporting links
GrowthZone stands out for supporting chapter activity with CRM-driven member records and event attendance tied to individual profiles. It covers chapter management workflows such as dues, communications, activities, and role-based reporting for chapter leaders and admins. The platform also centralizes membership data so chapter teams can run consistent programs without duplicating lists or spreadsheets.
Pros
- CRM-based member profiles keep chapter rosters and engagement aligned
- Chapter reporting supports tracking member participation across events and activities
- Configurable communications help chapters message targeted member segments
Cons
- Setup and data modeling take time for multi-chapter organizations
- Advanced workflows can require more admin effort than simple chapter portals
- User experience can feel complex for chapter leaders focused on only essentials
Best For
Multi-chapter organizations needing CRM-backed membership, dues, and activity management
NeonCRM
CRM for chaptersSupport membership and chapter operations with CRM capabilities, event management, and fundraising workflows.
Chapter workflows and automation for member onboarding and retention follow-ups
NeonCRM stands out for combining chapter management with CRM-style member and relationship tracking. It supports member rosters, contacts, tagging, and relationship history so chapter leaders can keep context across events and communications. It also includes workflows and automation for keeping membership processes consistent, such as onboarding steps and follow-ups. Reporting focuses on activity and engagement signals that chapters can use to manage retention and participation.
Pros
- CRM-grade contact and membership records for chapter leaders
- Automation tools support repeatable member onboarding and follow-ups
- Flexible segmentation with tags to target chapter communications
- Activity and engagement reporting for retention tracking
Cons
- Chapter-specific views feel less purpose-built than dedicated chapter platforms
- Workflow setup can require more admin effort than simple forms
- Reporting depth depends on how consistently data is entered
- Bulk chapter operations take extra steps compared to some specialists
Best For
Organizations wanting CRM-style chapter management with automation and segmentation
DonorPerfect
nonprofit CRMTrack members and manage chapter-based programs with CRM, event tools, and donation-focused reporting.
Recurring gifts and membership renewals linked to constituent history for chapter reporting
DonorPerfect stands out by combining donor database management with chapter-style administration through profiles, contacts, and activity records. It supports recurring donations, gift tracking, and membership workflows that many chapter programs need for dues and engagement. You can allocate constituent activity to specific groups and run reports that summarize fundraising and participation by chapter. Its chapter management depth is strongest when your chapter model fits standard constituent and giving recordkeeping.
Pros
- Gift and donor records stay consistent across chapter reporting
- Membership and recurring giving workflows support dues and renewals
- Activity tracking ties engagement to specific constituents
Cons
- Chapter-specific workflows rely on setup rather than built-in automation
- Role-based chapter permissions can be cumbersome to configure
- Advanced chapter analytics require careful reporting design
Best For
Nonprofit chapters needing donor and membership tracking without heavy workflow customization
Bloomerang
CRM automationCoordinate donor and member data for chapter-driven nonprofits using CRM automation and reporting.
Chapter activity and stewardship reporting from a unified donor and contact record
Bloomerang stands out for combining donor, contact, and relationship data with chapter-level views that support ongoing stewardship. It provides CRM workflows for event and campaign tracking tied to individual interactions and membership histories. Chapter operations benefit from reporting that shows who is engaged, what they attended, and where they stand in the donor lifecycle. It is strongest when chapters can map their activities to Bloomerang records instead of running fully separate chapter systems.
Pros
- Strong contact and donation history built for relationship-based chapter management
- Workflow automation supports recurring stewardship tasks and event follow-ups
- Reporting connects chapter activity to engagement and fundraising outcomes
Cons
- Chapter-level separation can feel restrictive without custom roles and processes
- Setup requires careful data modeling to avoid duplicate or inconsistent records
- Reporting flexibility depends on how well chapter activities map to CRM fields
Best For
Nonprofits with multiple chapters needing CRM-led donor stewardship and engagement tracking
Classy
fundraising platformRun chapter fundraising and engagement through campaign pages, CRM connections, and reporting for nonprofit teams.
Donation- and event-linked reporting that attributes chapter fundraising outcomes to specific campaigns.
Classy stands out with fundraising-first chapter management that ties events and member engagement to donation workflows. It provides core chapter tools such as campaigns, event pages, attendee registration, and donor management. Chapter operations work through roles, configurable forms, and reporting tied to fundraising outcomes. It fits best when chapter goals depend on collecting payments and tracking impact rather than running complex member directories.
Pros
- Fundraising and chapter workflows share the same donation and campaign data.
- Event registration connects directly to payments, attendee tracking, and reporting.
- Role-based access supports multiple chapters with separated permissions.
- Reporting links chapter activity to revenue and fundraising progress.
Cons
- Chapter management depth beyond fundraising is limited versus dedicated member platforms.
- Configuration complexity can slow setup for organizations with unique chapter rules.
- Member communication features focus more on fundraising than full CRM automation.
Best For
Chapters that drive fundraising through events, campaigns, and tracked engagement
Neon One
all-in-one nonprofitManage nonprofit operations that often map to chapter structures using CRM, event features, and engagement tools.
Lifecycle-based automation journeys that trigger onboarding and engagement actions by member stage
Neon One focuses on automated onboarding and retention journeys for school communities and supports chapter-style organizations through centralized member and communications workflows. It provides lifecycle stages, event and campaign execution, and role-based access to coordinate chapter operations across users. The platform emphasizes consistent engagement rather than only document handling, which fits chapters that need ongoing member management and outreach. It works best when your chapter processes map to structured workflows and communication touchpoints.
Pros
- Workflow automation for member onboarding and recurring engagement
- Centralized communications tied to lifecycle stages and chapter roles
- Role-based access supports chapter admins and coordinated permissions
Cons
- Chapter-specific reporting can feel limited without custom exports
- Setup of complex journeys requires time and process mapping
- Less focused on advanced chapter finance and document management
Best For
Chapters needing automated member engagement workflows and lifecycle tracking
Memberclicks
association platformHandle membership and chapter operations with contact management, event registration, and automated membership communications.
Integrated event management with ticketing for recurring chapter activities
MemberClicks centers chapter administration on member directories and engagement workflows rather than manual spreadsheets. It provides event management, ticketed activities, and donation handling for chapter-driven programs. The platform also supports membership renewals and basic reporting so chapter leaders can track activity and dues. It fits best when chapters need a unified database for contacts plus repeatable communications across their programs.
Pros
- Central member directory with searchable contact records
- Event and ticket workflows for chapter programming
- Membership renewal tracking and dues workflows
- Built for chapter communications and engagement routines
- Reporting supports basic operational visibility
Cons
- Setup and customization require more admin effort than niche tools
- Advanced chapter automations can feel limited without deep configuration
- Reporting depth may not match dedicated association platforms
- Complex permissioning can be confusing for multi-role chapters
Best For
Chapter leaders managing membership, events, and member communications from one system
ClubExpress
events and membershipRun membership, events, and chapter-like group activities with an online management system for organizations.
Chapter member dues and recurring payments tied to membership and event registrations
ClubExpress stands out with its built-in event and registration workflows that map directly to chapter operations. It supports member directories, dues tracking, and recurring payments tied to chapter membership and activities. The platform also includes built-in communications tools for announcements and member messaging, which reduces the need for separate outreach software. Reporting and administration cover key chapter tasks like participation tracking and roster management, but advanced custom chapter processes can require deeper configuration effort.
Pros
- Event and registration tools align closely with chapter calendars
- Member directory and roster management support day-to-day administration
- Dues and recurring payments cover common chapter funding workflows
Cons
- Complex chapter rules can require time-intensive configuration
- Reporting flexibility is limited compared with custom BI tools
- Integrations and advanced automation are not as extensive as enterprise suites
Best For
Chapters needing integrated events, dues, and membership management
Conclusion
After evaluating 10 non profit public sector, Wild Apricot stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Chapter Management Software
This buyer's guide shows how to match Chapter Management Software capabilities to real chapter workflows using Wild Apricot, Higher Logic, GrowthZone, NeonCRM, DonorPerfect, Bloomerang, Classy, Neon One, Memberclicks, and ClubExpress. It focuses on the core chapter outcomes those tools support, including membership and dues automation, event registration execution, lifecycle journeys, and chapter performance reporting. You will also get a practical checklist for avoiding common implementation pitfalls across these platforms.
What Is Chapter Management Software?
Chapter Management Software is a system that centralizes chapter membership records and runs chapter operations like events, renewals, communications, and role-based administration. It replaces spreadsheets by tying member profiles to event registrations and payments through automated workflows such as recurring dues, onboarding steps, and follow-up journeys. Tools like Wild Apricot combine membership directories, event registration, and payment-linked renewals in one operational flow, while Memberclicks focuses on chapter administration using member directories plus ticketed event workflows.
Key Features to Look For
These features determine whether chapter teams can run local programs without breaking centralized administration.
Recurring dues and renewal automation with payment tracking
If your chapter model relies on dues collection, you need renewal workflows tied to member records and payment status. Wild Apricot excels with recurring dues and renewal automation tied directly to member records, and ClubExpress supports chapter member dues and recurring payments tied to membership and event registrations.
Event registration workflows with member-linked participation
Your chapter system should execute event registration and attach attendance back to member or constituent profiles. Wild Apricot pairs configurable registration forms with automated email communication tied to contacts and event activity, and Memberclicks delivers integrated event management with ticketing for recurring chapter activities.
Chapter-ready member profiles with centralized member data
You need a single source of truth for chapter rosters and engagement history so chapters do not maintain duplicate lists. GrowthZone builds chapter and membership tracking through its CRM-driven member records with dues, events, and reporting links, and NeonCRM provides CRM-style member and relationship history for context across events and communications.
Segmentation and targeted communications by chapter audience
When you coordinate multiple chapters, targeting by profile, audience, or behavior prevents generic outreach. Higher Logic provides advanced segmentation for targeted chapter communications and event promotions, and GrowthZone supports configurable communications that message targeted member segments.
Lifecycle journeys for onboarding and recurring engagement
If chapters need structured member onboarding and repeated engagement actions, lifecycle automation is the core requirement. Neon One provides lifecycle-based automation journeys that trigger onboarding and engagement actions by member stage, and NeonCRM supports onboarding steps and retention follow-ups through chapter automation.
Chapter reporting that links activity to revenue, fundraising, or stewardship
You need reporting that ties chapter actions to measurable outcomes, not just attendance lists. Classy links donation- and event outcomes to specific campaigns in reporting, and Bloomerang delivers chapter activity and stewardship reporting from a unified donor and contact record.
How to Choose the Right Chapter Management Software
Pick the tool that matches your chapter’s primary operating model, then validate that the data model supports your workflows end to end.
Start with your chapter operating model
If chapters run on dues collection plus event participation, prioritize Wild Apricot for recurring dues and renewal automation with payment tracking tied to member records and tie that to configurable registration forms. If chapters are fundraising-first and your main KPI is event and campaign revenue, prioritize Classy for donation- and event-linked reporting and event pages that connect attendee registration to payments.
Map your membership or constituent database to the tool’s data structure
If you need multi-chapter CRM-backed membership with engagement linked to profiles, pick GrowthZone because it ties chapter and membership tracking through GrowthZone CRM with dues, events, and reporting links. If you want CRM-style relationship history and automation around retention follow-ups, choose NeonCRM because it supports contact tagging, relationship history, and chapter workflows for onboarding and retention.
Require automation where chapter staff repeat the same work
If your organization runs recurring renewals and you want fewer manual steps, test Wild Apricot’s recurring dues and renewal automation and confirm that payment status flows into member records. If chapters depend on onboarding and ongoing engagement actions by member stage, validate Neon One’s lifecycle-based automation journeys and confirm that role-based access supports chapter admins and coordinated permissions.
Confirm your event and communications execution matches your chapter cadence
If you run ticketed events repeatedly, validate Memberclicks because it provides integrated event management with ticketing plus membership renewal tracking and dues workflows. If you run segmented communications and event promotions across chapters, evaluate Higher Logic for audience targeting and reusable community and content features that reduce duplicated chapter work.
Stress-test reporting against your actual decision questions
If leadership needs chapter-level revenue and fundraising progress, validate Classy because its reporting links chapter activity to revenue through donation workflows connected to campaigns. If leadership needs stewardship context across chapters, validate Bloomerang because it produces chapter activity and stewardship reporting from a unified donor and contact record tied to CRM interactions.
Who Needs Chapter Management Software?
These tools fit different chapter operations based on how each platform is best at managing membership, engagement, events, or fundraising workflows.
Chapters that need shared membership data plus event registration and dues automation
Wild Apricot is the best match because it combines membership directories, configurable registration forms, automated dues and renewals, and reporting that shows member activity, attendance, and revenue by event. ClubExpress is also a fit for chapters centered on dues and recurring payments linked to membership and event registrations.
Organizations that coordinate education and events by chapter with centralized engagement
Higher Logic fits chapter-based education and events because it emphasizes reusable community engagement features and advanced segmentation for targeted chapter communications. GrowthZone is a strong alternative when you want chapter membership and activity tracking through CRM-linked reporting plus configurable communications by member segments.
Multi-chapter nonprofits that want CRM-led donor stewardship tied to chapters
Bloomerang suits this model because it connects chapter activity to engagement and fundraising outcomes from a unified donor and contact record. DonorPerfect fits when your chapter model matches constituent and giving recordkeeping because it supports recurring gifts and membership renewals linked to constituent history for chapter reporting.
Chapters that need fundraising-first operations with campaign-connected reporting
Classy is designed for chapters driving fundraising through events, campaigns, and tracked engagement since its reporting attributes chapter fundraising outcomes to specific campaigns. Neon One is a fit when the chapter focus is onboarding and retention journeys that trigger recurring engagement actions by member stage.
Common Mistakes to Avoid
These mistakes show up when teams implement the wrong platform for their chapter workflows or ignore setup complexity.
Choosing a tool that can’t connect dues, payments, and member records
If your chapter needs recurring dues automation tied to payment status, avoid selecting a system that requires heavy manual workflow setup for renewals. Wild Apricot and ClubExpress provide dues and recurring payments tied to membership and event registration workflows, while DonorPerfect links recurring giving and membership renewals to constituent history for chapter reporting.
Overlooking implementation effort for complex chapter structures and workflows
Organizations with complex chapter rules should expect configuration effort in tools that rely on template-based or workflow-heavy setups. Wild Apricot can take configuration effort for complex chapter structures, and Higher Logic configuration can feel complex for non-technical admins.
Expecting reporting depth without aligning data entry to reporting fields
If you do not consistently populate CRM fields and activity events, reporting becomes incomplete even in strong CRM systems. NeonCRM reporting depends on how consistently data is entered, and Bloomerang reporting flexibility depends on how well chapter activities map to CRM fields.
Confusing fundraising operations with full member directory and automation needs
If you require deep membership-directory operations beyond fundraising, avoid selecting a fundraising-only workflow emphasis. Classy and DonorPerfect focus more on fundraising and donation-linked operations than dedicated member platforms, while Wild Apricot and Memberclicks emphasize chapter membership management plus event registration execution.
How We Selected and Ranked These Tools
We evaluated Wild Apricot, Higher Logic, GrowthZone, NeonCRM, DonorPerfect, Bloomerang, Classy, Neon One, Memberclicks, and ClubExpress on overall capability for chapter operations across features, ease of use, and value. We prioritized tools that directly connect chapter membership records to chapter execution like event registration, dues and renewals, lifecycle engagement, or donation-linked campaign outcomes. Wild Apricot separated itself by combining recurring dues and renewal automation with payment tracking tied to member records plus configurable registration forms and reporting that shows member activity, attendance, and revenue by event. Lower-ranked tools in this set tend to narrow the chapter operating model to either CRM relationship stewardship, fundraising campaigns, or onboarding journeys, which can require more setup to support chapter structures outside their core focus.
Frequently Asked Questions About Chapter Management Software
Which chapter management platforms keep membership data centralized while still supporting localized chapter events?
Wild Apricot is built around shared membership records with chapter-ready event registration and automated renewals. GrowthZone also centralizes membership and ties dues and event attendance to CRM-backed profiles across chapters.
How do I choose between a fundraising-first chapter setup and a member-directory-first chapter setup?
Classy connects chapter event registration and engagement directly to campaign and donation reporting. MemberClicks centers chapter administration on member directories plus engagement workflows, then adds events and ticketed activities around that contact database.
Which tools support CRM-style relationship history so chapter leaders can understand context across events?
NeonCRM maintains member rosters with tagging, relationship history, and lifecycle-style follow-up workflows. Bloomerang also emphasizes stewardship by tying engagement and campaign interactions to a unified donor and contact record.
If my chapters rely on education and content, which platform supports reusable engagement workflows?
Higher Logic supports rich member profiles and content libraries that chapters can reuse for education programming. It also includes segmentation and targeted communication patterns that coordinate chapters at scale.
How can chapters automate onboarding and retention based on member lifecycle stages?
Neon One uses lifecycle stages and automated onboarding journeys that trigger engagement actions by member stage. NeonCRM provides automation for onboarding steps and retention follow-ups tied to member activity signals.
Which platforms handle dues and recurring payments with workflows tied to member records?
Wild Apricot automates recurring dues and renewal processes while tracking payments against member records. ClubExpress provides dues tracking and recurring payments linked to chapter membership and event registrations.
What is the best fit when chapter leaders need role-based access and configurable operations without building custom software?
Wild Apricot offers roles and permission controls tied to contacts, events, and reporting dashboards. Higher Logic adds an operations layer that chapter admins can configure for engagement and segmented communications.
How do I avoid duplicate lists when multiple chapter teams manage communications and attendance records?
GrowthZone centralizes membership data and links activity and attendance to individual profiles, which reduces copy-paste spreadsheets. MemberClicks also keeps a unified database for contacts so chapters can run repeatable communications across programs.
Which tools are strongest when chapters track ticketed events and participation signals rather than only documents?
MemberClicks includes ticketed activity management that feeds chapter participation and renewal workflows. ClubExpress maps event and registration workflows to chapter administration so roster and participation tracking come from the same system of record.
Tools reviewed
Referenced in the comparison table and product reviews above.
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