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Food Service RestaurantsTop 10 Best Catering Order Software of 2026
Compare the top 10 Catering Order Software options for 2026, including Catertrax, Upserve, and 7shifts, to shortlist for teams.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Catertrax
Event-centric work order tracking for intake to fulfillment across service dates
Built for catering operations needing order tracking across multi-event workflows.
Upserve (Toast)
Editor pickToast POS-connected ordering and ticket routing for catering execution
Built for restaurants adding catering to existing Toast operations with POS-connected workflows.
7shifts
Editor pickShift scheduling and swaps integrated with catering order fulfillment workflows
Built for multi-location restaurants needing catering workflow plus scheduling and time tracking alignment.
Related reading
Comparison Table
The comparison table evaluates catering order platforms like Catertrax, Upserve (Toast), and 7shifts by integration depth, including API surface, automation hooks, and provisioning paths between POS, accounting, and delivery workflows. It also contrasts each tool’s data model and schema for menus, scheduling, and modifiers, plus admin and governance controls such as RBAC and audit log coverage. Readers can map tradeoffs across configuration options, extensibility, and how each platform handles order throughput during service peaks.
Catertrax
catering managementManage catering event intake, menus, pricing, and ordering workflows with tools for order tracking and customer communication.
Event-centric work order tracking for intake to fulfillment across service dates
Catertrax converts incoming catering requests into structured work orders that include itemized quantities and service timing. Teams can assign tasks internally and follow operational status from intake to fulfillment, which reduces coordination gaps during event turnover. The system’s schedule-aware tracking helps align preparation steps with delivery windows so teams can plan staffing and inventory consumption.
A tradeoff is that the workflow requires teams to keep request details structured upfront, so incomplete inputs can lead to rework later. Catertrax fits best for venues and event service teams that handle multiple concurrent orders with different drop times and item mixes, where spreadsheet tracking becomes error-prone.
- +Event-based ordering flow that ties requests to execution timing
- +Operational tracking reduces missed steps across intake, prep, and service
- +Supports day-to-day coordination for catering teams managing multiple events
- +Clear workflow structure helps prevent duplicate or inconsistent order data
- –Best suited to catering operations, not general-purpose sales order needs
- –Setup and workflow configuration takes effort for non-standard service processes
- –Reporting depth can feel limited compared with fully analytics-first platforms
Event operations managers
Coordinate orders across multiple delivery windows
Fewer missed preparation steps
Catering sales coordinators
Turn requests into actionable assignments
Cleaner handoffs to teams
Show 2 more scenarios
Kitchen and prep leads
Plan production based on service schedules
More consistent on-time fulfillment
Order timing and line items provide a clear production sequence for busy days.
Inventory and procurement staff
Support stocking decisions by order contents
Lower last-minute shortages
Itemized work orders make it easier to forecast supply needs per event.
Best for: Catering operations needing order tracking across multi-event workflows
More related reading
Upserve (Toast)
POS orderingOffer restaurant ordering and menu management capabilities that can be used to support catering workflows through online ordering and operational POS integrations.
Toast POS-connected ordering and ticket routing for catering execution
Upserve for Toast stands out with ordering workflows built around Toast’s restaurant POS backbone. It supports menu-driven catering and group ordering features that map to real-time inventory and kitchen execution in Toast environments.
Catering teams can route orders through locations and prep processes using the same operational data that powers in-store service. The strongest fit appears when catering is an extension of an existing Toast POS operation rather than a standalone ordering system.
- +Tight integration with Toast POS inventory and ticketing for accurate execution
- +Menu and modifier structure carries well from in-store to catering orders
- +Operational dashboards help teams track order status through prep stages
- +Order routing supports multiple locations and fulfillment responsibilities
- –Catering-specific workflows can feel constrained by restaurant-first POS design
- –Limited standalone ordering depth for complex multi-vendor or shared fulfillment
- –Setup requires careful menu structure to avoid item and modifier confusion
Restaurant operators
Toast POS catering orders by location
Fewer manual handoffs
Catering coordinators
Group orders with prep workflow mapping
Faster kitchen processing
Show 2 more scenarios
Inventory and operations managers
Real-time inventory impact during catering
Reduced stockout risk
Managers track item availability during catering creation using the same operational inventory inputs.
Events and sales teams
Menu-driven catering ordering for clients
More accurate order capture
Sales teams generate orders from restaurant menus with structured customization for events.
Best for: Restaurants adding catering to existing Toast operations with POS-connected workflows
7shifts
operationsSupport catering operations with labor scheduling and reporting that help restaurants staff prep and service periods around catering demand.
Shift scheduling and swaps integrated with catering order fulfillment workflows
7shifts supports catering order routing through configurable steps, so intake teams can collect order specifics and push work to the right fulfillment coverage without switching systems. The workflow ties catering requests to shift scheduling and team time management, which helps keep event readiness aligned with staffing plans.
The tradeoff is that teams with highly custom catering workflows may need to adapt their process to the platform’s routing and scheduling constructs rather than mirror every internal step exactly. It fits scenarios where catering coordinators must coordinate staffing coverage, handle shift swaps, and reconcile timesheets after changes impact event execution.
- +Catering order workflow connects directly to shift planning and staffing coordination
- +Visual request and task tracking reduces missed details during fulfillment handoffs
- +Time tracking and timesheets help reconcile labor impacts tied to events
- +Shift swap and coverage tools support rapid reassignments for event staffing
- –Catering ordering specifics can feel limited compared with dedicated food order platforms
- –Setup of multi-location processes requires careful configuration for consistent results
- –Reporting for catering performance is less granular than specialized operations systems
Catering coordinators
Route orders into shift coverage steps
Less manual order handoff
Operations managers
Coordinate swaps and event readiness
Fewer readiness surprises
Show 1 more scenario
Restaurant payroll teams
Reconcile timesheets after swaps
Faster time reconciliation
Payroll teams use timesheets tied to scheduled shifts to reduce corrections after staffing changes.
Best for: Multi-location restaurants needing catering workflow plus scheduling and time tracking alignment
More related reading
Square Online
ecommerce orderingProvide restaurant online ordering and checkout flows that can be adapted for catering by collecting time-based pickup and delivery details.
Online menu with item modifiers and scheduled pickup or delivery ordering
Square Online stands out by pairing a customizable storefront with built-in online ordering workflows that suit catering menus. It supports menu item configuration, add-ons, variations, and scheduled pickup or delivery via store settings, making it usable for common catering workflows.
Order management centralizes incoming orders and basic customer details, with integrations that help keep inventory and fulfillment aligned for restaurant operations. Catering-specific requirements like deposits, guest headcounts, or complex event scheduling require careful workaround design rather than dedicated catering modules.
- +Fast setup for menu-driven catering orders with item modifiers and add-ons
- +Centralized order dashboard for pickup and delivery workflows tied to store settings
- +Works well with standard restaurant operations and POS-driven item updates
- –Limited catering-specific features like deposits and guest headcount controls
- –Event date and time slot complexity needs configuration workarounds
- –Advanced catering pricing rules and package logic are not strongly specialized
Best for: Restaurants needing simple online catering ordering with pickup or delivery
Shopify (for catering storefronts)
storefront platformBuild catering order storefronts using product collections, variants, and delivery or pickup scheduling logic powered by Shopify’s checkout.
Shopify Checkout plus app ecosystem for custom ordering logic
Shopify stands out for catering storefronts that need a polished online ordering experience backed by a flexible ecommerce core. It supports product catalogs, scheduled pickup or delivery logic via shipping and time selection patterns, and checkout-ready cart flows. The platform also enables customer accounts, order management in a centralized admin, and integrations for POS, inventory, and delivery workflows.
- +Strong storefront templates that support menu merchandising and upsells
- +Central admin for order fulfillment, customer management, and reporting
- +Integrations with POS, delivery, and inventory tools for smoother operations
- +Customizable checkout flow via themes and Shopify apps
- –Catering-specific workflows need app support for deposits and complex bundles
- –Time-slot ordering often requires workaround logic using apps or custom setups
- –Multi-location inventory and routing can become complex to configure
- –Advanced catering rules require developer effort or specialized apps
Best for: Catering brands needing scalable storefront ordering with ecommerce-grade checkout
Lightspeed Restaurant
restaurant POSManage restaurant menus and orders with integrated POS and online ordering workflows that can handle catering-style item sets and fulfillment timing.
Restaurant POS and online ordering share the same menu, modifiers, and ticket data
Lightspeed Restaurant stands out for unifying POS operations with restaurant-specific ordering workflows used by on-site staff and back-of-house teams. It supports menu and modifier management, online ordering channels, and operational reporting tied to POS data.
For catering workflows, it fits best when orders flow through the same menu, inventory, and ticketing logic used for restaurant service. Integration depth and configuration flexibility matter more than dedicated catering-only features.
- +Menu and modifier structure stays consistent across POS and ordering
- +Catering orders inherit the same operational reporting as restaurant sales
- +Strong staff workflow alignment through ticketing and POS control
- –Catering-specific scheduling and delivery coordination are limited
- –Complex catering workflows need more manual handling than dedicated tools
- –Setup depth can slow up early rollout for large menu catalogs
Best for: Restaurants needing online and POS-driven catering orders on shared menus
More related reading
Clover
payments and POSProcess restaurant orders and payments with an ordering experience that can be connected to catering workflows through app-based integrations.
Integrated payment and POS order handling that ties catering checkouts to operational status updates
Clover stands out for turning payments into an operational hub for catering workflow through order capture and quick checkout flows. It supports online ordering patterns that keep kitchen routing and payment confirmation linked to each order. Clover also provides restaurant POS features that help unify menu setup, item availability, and order management for catering schedules.
- +Order-to-payment confirmation reduces manual reconciliation during catering rushes
- +Restaurant POS foundations support menu, modifiers, and fulfillment tracking
- +Fast checkout flows help staff process add-ons and substitutions quickly
- +Centralized operations reduce handoff errors between sales and kitchen
- –Catering-specific scheduling tools are limited compared with dedicated catering systems
- –Multi-location catering coordination needs extra process rather than built-in routing
- –Advanced reporting for large event volumes can feel less specialized than niche vendors
- –Online ordering experiences depend on setup choices and integration coverage
Best for: Restaurants running occasional catering using POS-first workflows and fast payment confirmation
Toast Tab
restaurant orderingOffer restaurant ordering and payment experiences that can be configured to accept catering order items and schedule fulfillment windows.
Branded digital ordering page that sends modifier-rich orders into Toast fulfillment workflows
Toast Tab differentiates catering order flow by letting customers place orders through a branded digital ordering page tied to restaurant operations. It supports menu setup, item customization, and timed fulfillment windows so caterers can handle pickup or delivery scheduling.
It also streamlines order status updates and kitchen handoff using Toast’s restaurant point-of-sale and back-of-house workflow. For catering teams, it reduces manual order transcription by keeping details like modifiers and quantities consistent from ordering to prep.
- +Customer ordering pages reduce phone intake and cut transcription errors
- +Menu modifiers carry through into fulfillment details for more accurate prep
- +Integration with Toast POS supports streamlined kitchen handoff
- +Order status visibility helps staff manage pickup and delivery windows
- –Catering-specific workflows are less flexible than dedicated enterprise catering tools
- –Complex multi-location logistics can require extra operational workarounds
- –Reporting for catering performance is limited compared with analytics-first systems
Best for: Restaurant-led catering teams needing digital ordering and POS-driven order management
More related reading
Wisetail
catering operationsManage menu creation and catering order operational workflows with procurement and fulfillment processes for food service teams.
Configurable order request forms that map catering details into operational workflows
Wisetail stands out for turning catering order workflows into a structured, multi-step operational process tied to vendor and venue realities. The core capabilities include digital order capture, custom request fields, scheduling logic, and internal handoffs that reduce manual coordination. It also supports task and status tracking across teams, which helps prevent lost updates during busy service windows.
- +Structured order intake with configurable fields for complex catering requests
- +Workflow status tracking helps teams coordinate handoffs and resolve delays
- +Scheduling logic supports time-based planning for events and prep
- –Setup of workflows and required fields can take time for new operations
- –Order editing during active events can be cumbersome without clear roles
- –Reporting and analytics can feel limited for multi-venue performance analysis
Best for: Catering teams needing managed workflows, custom intake, and team handoffs
Upserve
restaurant platformRestaurant ordering and guest management workflows are provided through Upserve for restaurants that run online ordering and pickup or delivery processes.
Location-scoped menu and availability configuration applied to catering order intake.
Upserve fits restaurant groups that need catering ordering integrated into day-to-day operations across multiple locations. Catering order workflows connect ordering, pickup or delivery routing, and menu availability rules through a shared operational catalog and configuration.
The data model centers on order entities and menu items tied to location-specific configuration, which supports higher-throughput intake during peak service. Integration depth is emphasized through an API and automation hooks that support provisioning, schema mapping, and controlled operational behavior across staff roles.
- +Location-aware catalog rules for menu and availability during catering intake
- +Order entity model supports clear routing for pickup and delivery workflows
- +API-oriented integration pattern for automation with external ordering channels
- +Configuration controls reduce mismatches between staff permissions and order actions
- –RBAC granularity can be limiting for custom catering approval paths
- –Automation changes require careful governance to avoid divergent location states
- –API surface breadth depends on specific ordering and fulfillment scenarios
Best for: Fits when multi-location teams need ordering automation with governed API integration.
Conclusion
After evaluating 10 food service restaurants, Catertrax stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Catering Order Software
This buyer’s guide covers ten catering order software options across dedicated catering workflows and restaurant POS ecosystems, including Catertrax, Upserve (Toast), 7shifts, Square Online, Shopify, Lightspeed Restaurant, Clover, Toast Tab, Wisetail, and Upserve. The guide focuses on integration depth, the data model that carries order details into fulfillment, automation and API surface, and admin and governance controls.
Each section ties evaluation criteria to named capabilities from the listed tools, including event-centric work order tracking in Catertrax, Toast POS-connected ticket routing in Upserve (Toast) and Toast Tab, and location-scoped catalog configuration plus API-oriented integration in Upserve. The goal is to help teams pick a tool that fits their operational schema and workflow ownership without forcing a fragile rework loop.
Software that converts catering intake into execution-ready work orders, tickets, and handoffs
Catering order software captures catering requests into structured order records, including item quantities, modifiers, and service timing, then routes those records into prep and fulfillment workflows. Tools like Catertrax convert incoming catering requests into structured work orders that carry execution timing from intake through fulfillment across service dates.
Restaurant POS-led systems also fit this category when the ordering channel writes into the POS ticketing and operational dashboards, such as Upserve (Toast) mapping menu and modifiers into Toast ticket routing. Catering workflow teams use these systems to reduce transcription errors, coordinate handoffs, and keep staffing and inventory aligned to event windows.
Integration depth, order data model, automation and API surface, and governance controls
Catering ordering fails most often when the tool’s order schema does not match the business workflow, such as when modifiers, guest details, or deposits cannot be represented without workarounds. Catertrax and Wisetail emphasize structured intake fields and workflow status tracking, which reduces “missing information” rework.
Integration and governance matter because catering changes happen during active events, so automation and routing must preserve correctness across locations and staff roles. Upserve (Toast), Upserve, and Toast Tab connect ordering to Toast execution, while 7shifts connects catering routing to shift scheduling and time tracking.
Event-centric work order tracking with service-date alignment
Catertrax links catering requests to execution timing and service dates by converting requests into structured work orders with itemized quantities and service timing. This event-centric tracking reduces missed steps during intake, prep, and service across multiple concurrent events.
POS-connected ordering and ticket routing that carries modifiers into kitchen execution
Upserve (Toast) routes catering orders through Toast POS inventory and ticketing so menu modifier structure stays consistent from in-store to catering. Toast Tab provides a branded digital ordering page that sends modifier-rich orders into Toast fulfillment workflows.
Automation and API surface for governed multi-location provisioning and schema mapping
Upserve emphasizes an API-oriented integration pattern with automation hooks that support provisioning, schema mapping, and controlled operational behavior across staff roles. This matters when ordering channels must sync location-specific availability and menu rules into the order intake model.
Location-scoped catalog rules for availability and routing
Upserve uses a location-aware catalog configuration so menu and availability rules apply during catering order intake for pickup or delivery routing. Upserve (Toast) also supports order routing through locations and prep processes using real-time operational data from Toast.
Workflow status tracking and task handoffs tied to time-based planning
Wisetail supports structured order intake via configurable order request forms with scheduling logic and internal handoffs tracked by task and status. 7shifts adds shift scheduling, shift swaps, and time tracking so catering fulfillment coverage stays aligned with events.
Admin and governance controls that protect role-based actions and auditability during changes
Upserve highlights configuration controls that reduce mismatches between staff permissions and order actions, and it calls out RBAC granularity as a constraint when approval paths need custom detail. Wisetail’s role clarity becomes critical when order editing happens during active events, because unclear roles make changes cumbersome.
A decision framework that matches the tool’s schema and workflow ownership to the catering operation
Start by mapping catering intake to a tool’s order data model and required fields, because platforms like Wisetail and Catertrax depend on structured request details to avoid rework. Then validate whether the tool carries modifiers, quantities, and timing into the same execution workflow used by prep teams.
Next, test integration depth and automation surface by checking whether ordering updates flow through a documented API and operational dashboards rather than relying on manual transcription. Finally, confirm governance controls for staff roles and multi-location routing, since operational changes during an event can create divergent states if governance is weak.
Choose the primary execution system to anchor on
If catering execution must follow the same ticketing and inventory data used for restaurant service, prioritize Upserve (Toast) or Toast Tab because both connect ordering to Toast POS fulfillment workflows. If the catering workflow is its own operational process with multiple service dates, Catertrax fits best because it tracks event-centric work orders from intake to fulfillment.
Validate the order schema for modifiers, quantities, and time windows
For modifier-rich orders that must reach the kitchen without transcription errors, verify that the tool carries modifier structure through execution, as seen in Upserve (Toast) and Toast Tab. For structured catering requests with custom fields and scheduling logic, verify that Wisetail’s configurable order request forms can represent the needed intake fields.
Confirm multi-location routing and availability scoping
When catering spans locations or pickup and delivery routing must change by store, select Upserve because it applies location-scoped menu and availability configuration to catering order intake. If catering is an extension of an existing Toast setup, Upserve (Toast) supports routing through multiple locations and prep processes with real-time operational data.
Match automation and API expectations to the integration pattern
If automation needs include provisioning, schema mapping, and governed behavior for external ordering channels, select Upserve because it emphasizes an API-oriented integration pattern and automation hooks. If catering is mainly coordination between ordering intake and staffing coverage, 7shifts ties catering routing to shift scheduling and swaps so labor throughput stays aligned to events.
Stress-test admin and role governance for event-time changes
If catering has approval steps that vary by role, evaluate Upserve because it calls out RBAC granularity limits for custom approval paths. If catering involves active event edits, evaluate Wisetail’s workflow handoffs because the system makes order editing during active events more cumbersome without clear roles.
Which teams should evaluate each catering order workflow path
Different catering operations need different workflow ownership, either an event-centric operations system or a POS-led ordering path. The best match is determined by where order truth must live for execution and how the team handles concurrent events.
Catertrax fits catering operations that juggle multi-event workloads with different drop times and item mixes. Upserve (Toast) and Toast Tab fit restaurants that already run Toast-based kitchens and want catering to extend in-store ordering mechanics.
Catering operations running many concurrent events with different drop times
Catertrax is designed for event-centric work order tracking across service dates, so teams can assign tasks and track operational status from intake to fulfillment without spreadsheet drift. This matches operations where incomplete structured inputs must be avoided by enforcing consistent request capture.
Restaurants extending catering from an existing Toast POS operation
Upserve (Toast) fits teams that want menu and modifier structure carried into Toast inventory and ticket routing for accurate execution. Toast Tab also fits restaurant-led catering when a branded ordering page must send modifier-rich orders into Toast fulfillment workflows.
Multi-location restaurants that need location-scoped rules and API-based automation hooks
Upserve is built around location-aware catalog rules and an API-oriented integration pattern, so order intake can follow pickup or delivery routing rules tied to each location. This is a fit when automation must stay governed across staff roles and location states.
Multi-location restaurants that tie catering demand to labor scheduling and shift swaps
7shifts fits catering workflows that must route work into shift coverage and track time and timesheets after staffing changes. This is ideal when catering intake and staffing must update together to keep event readiness aligned.
Catering teams needing structured intake fields and internal handoff status tracking
Wisetail supports configurable order request forms with scheduling logic and task plus status tracking to coordinate handoffs. This fits teams that need custom intake fields for catering details and want time-based planning built into workflow.
Pitfalls that break catering ordering workflows and how to avoid them with specific tools
Common failures happen when the tool’s workflow model does not represent the required catering details, or when edits during active events bypass governance. Several tools also require careful configuration for complex routing or modifier structures, and that setup effort directly affects throughput during busy service.
Another recurring issue is choosing an ecommerce storefront without catering-first operational workflow depth, which can push scheduling and approval into workarounds. Square Online and Shopify can handle scheduled pickup or delivery, but deposits and complex event scheduling often require app support or workaround logic rather than built-in catering modules.
Forcing catering into a restaurant-first POS workflow without modifier and ticket parity
Avoid using ordering channels that do not carry modifier-rich details into the same execution workflow used by kitchen teams. Upserve (Toast) and Toast Tab maintain modifier and quantity details through Toast POS ticket routing, which reduces transcription errors.
Choosing a tool without an event-centric schema for multi-event drop times
Avoid spreadsheet-like workflows where service dates and prep steps do not map to a structured work order model. Catertrax ties catering intake into event-centric work order tracking across service dates, which reduces missed steps during turnover.
Underestimating the configuration effort for multi-location catalog rules and routing
Do not treat multi-location catering routing as a minor setup item because availability rules and fulfillment responsibility can diverge fast. Upserve addresses this with location-scoped menu and availability configuration, and Upserve (Toast) routes through locations and prep processes using Toast operational data.
Ignoring role governance for approvals and event-time edits
Do not select a platform that cannot represent the approval paths needed for your staff roles. Upserve flags RBAC granularity limits for custom catering approval paths, and Wisetail can make order editing during active events cumbersome if roles and permissions are not clear.
Using scheduling tools that do not integrate catering intake to staffing coverage
Avoid treating labor scheduling as separate from catering intake routing, because shift swaps and coverage changes must stay aligned to event readiness. 7shifts integrates catering order workflow routing with shift scheduling, shift swaps, and timesheets to reconcile labor impacts.
How We Selected and Ranked These Tools
We evaluated Catertrax, Upserve (Toast), 7shifts, Square Online, Shopify, Lightspeed Restaurant, Clover, Toast Tab, Wisetail, and Upserve using features fit for catering workflows, ease of use for the operational process described, and value for day-to-day coordination. Features received the heaviest weighting at 40% because catering ordering depends on whether the order data model supports modifiers, quantities, and timing all the way into fulfillment. Ease of use and value each accounted for 30% because coordination time and operational friction affect throughput during busy service.
Catertrax separated itself from lower-ranked options by scoring highest on features readiness at 9.4/10 And delivering event-centric work order tracking from intake to fulfillment across service dates. That event-centric tracking aligns to the strongest selection criteria by carrying execution timing through operational status tracking, which reduces handoff gaps when multiple events overlap.
Frequently Asked Questions About Catering Order Software
How do Catertrax and Wisetail differ in handling structured catering intake?
Which tools best support catering workflows tied to POS operations?
What integration and API capabilities matter most for multi-location automation in catering ordering?
How do 7shifts and Catertrax handle scheduling requirements for events and staffing coverage?
Which system is better for customers placing catering pickup or delivery orders with modifiers?
How do admin controls and role-based workflows typically work across these options?
What are the common data quality failure modes during onboarding and how do platforms mitigate them?
How should teams evaluate extensibility and workflow configuration if catering steps differ by venue?
What integration approach is best when the catering storefront must match existing POS menu and inventory rules?
Tools reviewed
Primary sources checked during evaluation.
shopify.comReferenced in the comparison table and product reviews above.
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