GITNUX MARKETDATA REPORT 2024

AI In The Fast Food Industry Statistics

AI has the potential to transform the fast food industry by improving efficiency, personalizing customer experiences, and optimizing operations.

Highlights: Ai In The Fast Food Industry Statistics

  • In 2020, a McKinsey study revealed that 70% of fast food businesses using AI reported revenue increases over the prior year.
  • 62% of fast food retailers plan to increase their use of AI in the next two years, according to a Capgemini report.
  • Following Burger King's AI-driven marketing campaign, they witnessed a 37% increase in sales at collection restaurants.
  • 77% of customers are willing to use AI-powered systems to order fast food, according to an Oracle report.
  • According to a report from Arizton, the AI in the fast-food industry will experience a growth rate of more than 7% during 2020–2025.
  • According to Meticulous Research, the AI in food and beverages market is expected to grow at a CAGR of 28.8% from 2019 to 2027.
  • 80% of executives in the fast food and coffee shop sectors plan to invest more in AI over the next 12-24 months.
  • By 2030, estimates suggest that fast food restaurants could see AI-driven savings of $340 billion annually.
  • Nearly 50% of consumers are comfortable with AI analyzing their purchase history to receive personalized offers.
  • According to PwC, 38% of jobs in the U.S. retail sector could be automated and replaced by AI by the early 2030s.
  • The global AI in the food and beverage market is expected to grow at an average annual growth rate (CAGR) of 42.18% by 2022.
  • 85% of customer interactions in the QSR industry are expected to be handled without a human by 2021.
  • In 2019, 75% of fast food restaurants that have implemented AI say it has created a noticeable boost in customer satisfaction.
  • 74% of customers like the idea of a voice-activated digital assistant in the fast food retail sector, according to a Capgemini report.

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The Latest Ai In The Fast Food Industry Statistics Explained

In 2020, a McKinsey study revealed that 70% of fast food businesses using AI reported revenue increases over the prior year.

The statistic presented indicates that in 2020, according to a study conducted by McKinsey, 70% of fast food businesses that implemented artificial intelligence (AI) technology reported experiencing higher revenue compared to the previous year. This finding suggests a positive correlation between the adoption of AI technology in the fast food industry and financial performance. The result implies that leveraging AI tools, such as predictive analytics or personalized marketing, may have contributed to revenue growth for the majority of fast food businesses that integrated these technologies into their operations. Overall, this statistic highlights the potential benefits of AI implementation in the fast food sector and underscores the importance of innovation and technological advancements in driving business success.

62% of fast food retailers plan to increase their use of AI in the next two years, according to a Capgemini report.

The statistic indicates that based on a report from Capgemini, a majority (62%) of fast food retailers are intending to increase their utilization of artificial intelligence (AI) technology within the next two years. This suggests a growing trend within the industry towards adopting AI tools and systems to enhance various aspects of their operations, such as improving customer service, streamlining processes, and gaining insights from data. The data signifies a significant interest and investment by fast food retailers into AI technology to stay competitive and potentially drive efficiencies and innovation in their businesses over the coming years.

Following Burger King’s AI-driven marketing campaign, they witnessed a 37% increase in sales at collection restaurants.

The statistic mentions a 37% increase in sales at selected Burger King restaurants following their implementation of an artificial intelligence (AI)-driven marketing campaign. This indicates that the use of AI technology in their marketing strategies had a significant positive impact on the sales performance of these particular restaurants. The 37% increase suggests a substantial growth in revenue compared to the period before the AI-driven campaign was launched. This statistic highlights the potential effectiveness of AI in driving marketing efforts and boosting sales for businesses like Burger King.

77% of customers are willing to use AI-powered systems to order fast food, according to an Oracle report.

The statistic ‘77% of customers are willing to use AI-powered systems to order fast food, according to an Oracle report’ suggests that a significant majority of surveyed individuals are open to utilizing artificial intelligence technology in the context of ordering fast food. This high level of willingness indicates a growing acceptance and readiness towards incorporating AI-powered systems into consumer experiences within the fast food industry. This statistic underscores the potential for integrating AI technology to enhance customer convenience, streamline processes, and improve overall service delivery to meet the evolving preferences and demands of modern consumers in the fast food sector.

According to a report from Arizton, the AI in the fast-food industry will experience a growth rate of more than 7% during 2020–2025.

The statistic indicates that the artificial intelligence (AI) adoption in the fast-food industry is expected to grow at a rate exceeding 7% over the period spanning from 2020 to 2025, as reported by Arizton. This growth rate suggests a significant increase in the use of AI technologies within fast-food establishments, potentially leading to improved operational efficiencies, customer service, and innovation in the industry. The projected growth highlights the increasing importance of AI in reshaping the way fast-food businesses operate and serve their customers, signaling a shift towards more automated and technology-driven processes to meet the demands of a rapidly evolving market.

According to Meticulous Research, the AI in food and beverages market is expected to grow at a CAGR of 28.8% from 2019 to 2027.

This statistic indicates that the artificial intelligence (AI) in food and beverages market is projected to experience significant growth, with a compound annual growth rate (CAGR) of 28.8% between the years 2019 and 2027. This suggests a strong upward trend in the adoption and integration of AI technology within the food and beverages industry over the specified timeframe. Factors driving this growth may include increasing automation and optimization of processes in food production, enhanced supply chain management, personalized customer experiences, and improved food safety measures. Businesses operating in this sector may benefit from leveraging AI technologies to gain competitive advantages, drive efficiency, and meet evolving consumer demands.

80% of executives in the fast food and coffee shop sectors plan to invest more in AI over the next 12-24 months.

The statistic states that 80% of executives in the fast food and coffee shop sectors intend to increase their investments in artificial intelligence (AI) technology within the next 12-24 months. This suggests a strong trend towards AI adoption within these industries, likely driven by the potential benefits of enhanced operational efficiency, improved customer experiences, and increased competitiveness. The high percentage of executives planning to invest in AI signals a widespread recognition of the importance of technology in driving growth and innovation in the fast food and coffee shop sectors over the near future.

By 2030, estimates suggest that fast food restaurants could see AI-driven savings of $340 billion annually.

The statistic suggests that by the year 2030, fast food restaurants have the potential to achieve substantial cost savings through the implementation of artificial intelligence (AI) technologies. The estimated savings are projected to amount to $340 billion on an annual basis. This indicates that AI-driven strategies and solutions within the fast food industry could lead to significant efficiency improvements, cost reductions, and increased profitability for businesses in this sector. By leveraging AI technologies such as automated ordering systems, predictive analytics for inventory management, and process optimization tools, fast food restaurants stand to benefit from streamlining operations and enhancing customer experiences to ultimately generate substantial financial savings.

Nearly 50% of consumers are comfortable with AI analyzing their purchase history to receive personalized offers.

The statistic reveals that a significant portion, approximately half, of consumers are open to the idea of artificial intelligence (AI) analyzing their purchase history to tailor personalized offers. This suggests a growing acceptance and trust in AI technology among consumers, indicating a potential shift in attitudes towards data-driven marketing strategies. The willingness of consumers to allow AI to delve into their purchase history for personalized recommendations highlights the perceived benefits of personalized experiences and the convenience it offers in decision-making processes. This statistic underscores the importance for businesses to leverage AI technologies responsibly and transparently in order to capitalize on the opportunities presented by personalization while ensuring data privacy and consumer trust are maintained.

According to PwC, 38% of jobs in the U.S. retail sector could be automated and replaced by AI by the early 2030s.

The statistic provided by PwC states that approximately 38% of jobs within the U.S. retail sector are at risk of being automated and replaced by artificial intelligence technologies by the early 2030s. This implies that a significant portion of current retail jobs could potentially be taken over by AI systems, leading to potential job displacement within the industry. Automation in the retail sector is anticipated to increase efficiency, reduce costs, and enhance customer experiences, but it also raises concerns about the impact on the workforce and the need for retraining and upskilling workers to adapt to the changing job landscape. The statistic underscores the ongoing shift towards automation and the need for proactive measures to address its implications on employment in the retail sector.

The global AI in the food and beverage market is expected to grow at an average annual growth rate (CAGR) of 42.18% by 2022.

The statistic indicates that the global AI (Artificial Intelligence) in the food and beverage market is projected to experience significant growth over the specified period, with an average annual growth rate (CAGR) of 42.18% by the year 2022. This suggests a rapid expansion in the adoption and implementation of AI technologies within the food and beverage industry, driven by factors such as increasing demand for efficiency, automation, and innovation. The high growth rate implies a flourishing market for AI solutions in food and beverage production, supply chain management, quality control, and customer service, among other applications, showcasing a trend towards increased integration of technology in these sectors to enhance productivity and competitiveness.

85% of customer interactions in the QSR industry are expected to be handled without a human by 2021.

The statistic suggests that by 2021, it is projected that 85% of customer interactions within the Quick Service Restaurant (QSR) industry will be managed without the direct involvement of a human. This trend indicates a significant shift towards automation and technology-driven solutions in customer service operations. Factors such as chatbots, self-service kiosks, and mobile apps are likely to play a key role in facilitating this transition, allowing QSR businesses to streamline their processes, enhance efficiency, and potentially improve the overall customer experience. The increasing adoption of automation in customer interactions reflects a growing emphasis on leveraging technology to meet the evolving demands of a fast-paced industry while also potentially reducing operational costs.

In 2019, 75% of fast food restaurants that have implemented AI say it has created a noticeable boost in customer satisfaction.

The statistic reveals that in 2019, a significant majority of fast food restaurants (75%) that have incorporated artificial intelligence (AI) technologies reported experiencing a noticeable improvement in customer satisfaction levels. This suggests that AI implementations in these establishments have been successful in enhancing the overall dining experience for customers. Such advancements in AI technology likely offer fast food restaurants opportunities to streamline operations, enhance the accuracy and efficiency of service delivery, personalize customer interactions, and ultimately meet the evolving expectations of consumers. Overall, the statistic highlights the positive impact that AI can have on enhancing customer satisfaction within the fast food industry.

74% of customers like the idea of a voice-activated digital assistant in the fast food retail sector, according to a Capgemini report.

The statistic states that 74% of customers have a favorable view of the concept of a voice-activated digital assistant being implemented in the fast food retail sector, as reported by Capgemini. This indicates a high level of interest and acceptance among consumers for utilizing such technology in their fast food dining experiences. The statistic suggests that there is a potential market demand for voice-activated digital assistants within the fast food industry, potentially improving customer service, convenience, and overall dining experience. Companies operating in the fast food sector could leverage this statistic to inform their strategic decisions and potentially invest in integrating voice-activated technologies to meet customer preferences and enhance competitiveness in the market.

References

0. – https://www.www.retailcustomerexperience.com

1. – https://www.www.mckinsey.com

2. – https://www.www.industryarc.com

3. – https://www.blog.ipleaders.in

4. – https://www.www.oracle.com

5. – https://www.www.capgemini.com

6. – https://www.digiday.com

7. – https://www.www.pwc.co.uk

8. – https://www.retailwire.com

9. – https://www.appliedpsychologydegree.usc.edu

10. – https://www.www.meticulousresearch.com

11. – https://www.www.arizton.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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