GITNUX MARKETDATA REPORT 2024

Video Conferencing Industry Statistics

The video conferencing industry is expected to continue growing rapidly, driven by increasing remote work trends and the need for flexible communication solutions.

Highlights: Video Conferencing Industry Statistics

  • The global video conferencing market size was valued at USD 6.1 billion in 2020.
  • It is expected to reach USD 10.92 Billion by 2027, at a CAGR of 8.44% between 2021 and 2027.
  • 96% of remote employees said video conferencing improves teamwork.
  • 89% of remote employees say video conferencing helps them feel more connected.
  • Video meetings are predicted to account for 80% of all internet traffic by 2021.
  • 83% of businesses believe that video conferencing gives them a competitive advantage.
  • 87% of people use video conferencing for one-to-one meetings.
  • By 2028, the enterprise video market is projected to be worth USD 40.84 billion.
  • The most common use of video conferencing for companies is for meetings with remote team workers (90%).
  • 39% of businesses use video conferencing apps for employee training.
  • Zoom saw a significant surge of about 355% in its active user base in 2020 amidst the pandemic.
  • Microsoft Teams had 145 million daily active users in April 2021, up from 75 million in April 2020.
  • As of 2020, nearly half (47%) of all US employees worked from home all or most of the time, likely contributing to increased video conferencing use.
  • Cisco's Webex platform saw a traffic increase of 200% in areas significantly impacted by the pandemic in March 2020.
  • By 2022, experts predict that 70% of video conferencing meetings will take place in team collaboration spaces, not conference rooms.
  • Almost 90% of people agree that video conferencing makes meetings more efficient and that business travel could be reduced.
  • The use of room-based video conferencing is expected to rise 9.8% annually through 2023.
  • 50% of HR professionals use video conferencing for employee benefit communication.
  • The Asia-Pacific is projected to exhibit a significant CAGR during the forecast period in the video conferencing market.

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The Latest Video Conferencing Industry Statistics Explained

The global video conferencing market size was valued at USD 6.1 billion in 2020.

The statistic indicates that in 2020, the global market size for video conferencing technology reached a value of USD 6.1 billion. This figure reflects the total revenue generated by the sale and use of video conferencing platforms, software, and services worldwide during that year. The growth of the video conferencing market can be attributed to factors such as the COVID-19 pandemic accelerating the adoption of remote work and virtual collaboration, the increasing importance of communication and connectivity in the digital age, and advancements in technology making video conferencing easier and more accessible. The significant market size highlights the widespread use and impact of video conferencing in facilitating communication, collaboration, and business operations across various industries and sectors globally.

It is expected to reach USD 10.92 Billion by 2027, at a CAGR of 8.44% between 2021 and 2027.

This statistic indicates that the market is projected to grow from its current value to USD 10.92 Billion by the year 2027, representing a Compound Annual Growth Rate (CAGR) of 8.44% over the period from 2021 to 2027. This growth rate suggests a steady and consistent increase in market size over the specified time frame, reflecting positive trends and potential opportunities within the industry. The CAGR is an important metric for understanding the average annual growth rate of a market, providing insights into the rate of expansion and potential market dynamics over the forecasted period.

96% of remote employees said video conferencing improves teamwork.

The statistic ‘96% of remote employees said video conferencing improves teamwork’ suggests a strong positive perception of the benefits of video conferencing among remote workers in terms of enhancing teamwork. This high percentage indicates that the vast majority of remote employees believe that utilizing video conferencing tools positively impacts collaboration within their teams. The statistic implies that video conferencing is likely seen as an effective tool for promoting communication, coordination, and overall team cohesion in a remote work setting, highlighting the importance and effectiveness of this technology in fostering teamwork among geographically dispersed team members.

89% of remote employees say video conferencing helps them feel more connected.

The statistic “89% of remote employees say video conferencing helps them feel more connected” indicates that a large majority of employees who work remotely believe that video conferencing technology enhances their sense of connection with their colleagues and the organization. This finding suggests that utilizing video conferencing tools in a remote work setup can be effective in fostering communication, collaboration, and a sense of belonging among remote team members. The high percentage of employees reporting this perception highlights the importance of incorporating video conferencing as a key communication tool in remote work environments to promote engagement and connectivity among distributed teams.

Video meetings are predicted to account for 80% of all internet traffic by 2021.

The statistic states that video meetings are forecasted to make up 80% of all internet traffic by 2021. This prediction suggests a significant shift towards virtual communication platforms, highlighting the growing importance and prevalence of video conferencing tools in both personal and professional settings. The projection implies that video meetings will continue to play a crucial role in communication and collaboration, potentially due to factors such as remote work trends, advancements in technology, and the need for real-time, face-to-face interactions in a digital environment. As such, businesses and individuals may need to adapt to this evolving landscape by leveraging video conferencing capabilities to stay connected and productive in an increasingly digital world.

83% of businesses believe that video conferencing gives them a competitive advantage.

The statistic that 83% of businesses believe that video conferencing provides them with a competitive advantage indicates a widespread perception among companies regarding the benefits of using this technology. This high percentage suggests that a majority of businesses view video conferencing as a valuable tool for enhancing their operations, communication, and overall competitiveness in the market. The strong belief in the advantages of video conferencing likely stems from its ability to facilitate real-time remote collaboration, reduce travel costs, increase efficiency in meetings, and enhance communication with clients, partners, and employees. Overall, this statistic highlights the growing importance of video conferencing as a strategic business tool in today’s increasingly digital and globalized business environment.

87% of people use video conferencing for one-to-one meetings.

The statistic “87% of people use video conferencing for one-to-one meetings” indicates that a large majority of individuals utilize video conferencing technology specifically for conducting one-on-one meetings virtually. This high percentage suggests that video conferencing has become a popular and commonly used tool for facilitating communication between individuals in a variety of settings, possibly due to factors such as convenience, flexibility, and accessibility. These findings demonstrate the widespread adoption and acceptance of video conferencing as an effective means of communication for individual interactions, highlighting its relevance in a world that increasingly relies on digital platforms for connectivity and collaboration.

By 2028, the enterprise video market is projected to be worth USD 40.84 billion.

The statistic refers to a projected value of the enterprise video market by the year 2028, estimated to reach USD 40.84 billion. This indicates the anticipated total economic worth of the enterprise video industry, encompassing various services and products related to corporate video communication, training, conferencing, and collaboration. The projected value suggests a substantial growth trend and increasing adoption of video solutions by businesses for internal and external communication purposes. Factors such as technological advancements, growing reliance on remote work models, and the effectiveness of video in facilitating engagement and information sharing likely contribute to this optimistic growth projection for the enterprise video market over the next several years.

The most common use of video conferencing for companies is for meetings with remote team workers (90%).

This statistic indicates that a vast majority, specifically 90%, of companies primarily utilize video conferencing technology for conducting meetings with remote team workers. This trend suggests that organizations are increasingly relying on video conferencing as a key tool for facilitating communication and collaboration among geographically dispersed teams. The popularity of video conferencing for remote meetings can be attributed to its ability to overcome physical barriers and allow for real-time, face-to-face interactions, thereby enhancing productivity and fostering a sense of connection among team members who are located in different locations. Overall, the high prevalence of video conferencing for remote team meetings highlights its importance in today’s business landscape for enabling effective communication and collaboration in a globalized work environment.

39% of businesses use video conferencing apps for employee training.

The statistic stating that 39% of businesses utilize video conferencing apps for employee training signifies the prevalence and growing adoption of technology in corporate learning and development strategies. Video conferencing apps offer an efficient and flexible way for businesses to conduct training sessions, enabling remote employees to participate in real-time online training programs. This statistic underlines the shift towards digital learning solutions within organizations, allowing companies to overcome geographical barriers and provide continuous training opportunities to their employees. It also highlights the recognition of the benefits of video conferencing in enhancing employee engagement, knowledge retention, and overall training effectiveness in a rapidly evolving digital landscape.

Zoom saw a significant surge of about 355% in its active user base in 2020 amidst the pandemic.

The statistic indicates that Zoom, the video conferencing platform, experienced a substantial increase in its number of active users in 2020 compared to previous years. The 355% surge suggests that the user base more than quadrupled during the year, a significant growth attributed to the global COVID-19 pandemic. As people were required to work and socialize remotely to comply with lockdown measures and social distancing guidelines, the demand for virtual communication tools like Zoom skyrocketed. The statistic reflects the platform’s ability to quickly adapt to the changing needs of users and capitalize on the increased reliance on virtual communication channels during a time of crisis.

Microsoft Teams had 145 million daily active users in April 2021, up from 75 million in April 2020.

The statistic indicates that the number of daily active users for Microsoft Teams increased from 75 million in April 2020 to 145 million in April 2021. This represents a significant growth of 70 million users within a one-year period, highlighting the platform’s increasing popularity and usage. The substantial increase in daily active users suggests that Microsoft Teams has effectively met the growing demand for remote collaboration and communication tools, potentially driven by the shift to remote work due to the COVID-19 pandemic. The sharp rise in user numbers further emphasizes the platform’s importance in facilitating remote work and virtual communication for individuals, businesses, and organizations worldwide.

As of 2020, nearly half (47%) of all US employees worked from home all or most of the time, likely contributing to increased video conferencing use.

The statistic states that in 2020, approximately 47% of all employees in the United States worked from home either all or most of the time, highlighting a significant shift towards remote work arrangements. This shift was likely a result of the COVID-19 pandemic, which forced many employers to adopt telecommuting policies to ensure employee safety. With a substantial portion of the workforce working remotely, there has been a noticeable increase in the use of video conferencing tools to facilitate communication and collaboration among remote teams. This trend signifies a growing reliance on technology to maintain productivity and connectivity in a rapidly changing work environment shaped by the ongoing pandemic.

Cisco’s Webex platform saw a traffic increase of 200% in areas significantly impacted by the pandemic in March 2020.

The statistic indicates that Cisco’s Webex platform experienced a substantial 200% rise in web traffic in regions heavily affected by the COVID-19 pandemic during March 2020. This surge in traffic suggests a sharp increase in the usage of Webex for remote communication and collaboration purposes as organizations and individuals quickly shifted to virtual platforms due to lockdowns and social distancing measures implemented in response to the pandemic. The significant growth in web traffic highlights the pivotal role that Webex played in facilitating remote work, online meetings, and virtual events during the unprecedented circumstances of the pandemic, showcasing the platform’s adaptability and relevance in times of crisis.

By 2022, experts predict that 70% of video conferencing meetings will take place in team collaboration spaces, not conference rooms.

The statistic stating that by 2022, 70% of video conferencing meetings will occur in team collaboration spaces rather than conference rooms suggests a notable shift in the way businesses conduct virtual meetings. This trend reflects the increasing emphasis on flexible and collaborative work environments, where employees are encouraged to work together seamlessly regardless of physical location. Team collaboration spaces are likely becoming favored for video conferencing due to their ability to facilitate real-time communication, sharing of resources, and enhanced productivity. This statistic underscores the evolving nature of work culture towards more decentralized and interconnected collaboration methods, ultimately aiming to improve efficiency and teamwork within organizations.

Almost 90% of people agree that video conferencing makes meetings more efficient and that business travel could be reduced.

The statistic that almost 90% of people agree that video conferencing makes meetings more efficient and that business travel could be reduced suggests a widespread acceptance and recognition of the benefits of using video conferencing technology in the workplace. This high level of agreement indicates that individuals see video conferencing as an effective tool for enhancing productivity and communication while also recognizing its potential to decrease the need for costly and time-consuming business travel. Such consensus underscores the growing importance of digital communication platforms in facilitating remote collaboration and reducing the environmental impact associated with frequent travel, highlighting a shift towards more sustainable and efficient business practices.

The use of room-based video conferencing is expected to rise 9.8% annually through 2023.

The statistic indicates that the rate of adoption and utilization of room-based video conferencing technology is projected to increase by 9.8% per year over the coming years, with the timeframe specified until 2023. This suggests a growing trend towards organizations and individuals utilizing room-based video conferencing as a preferred communication tool. The annual growth rate of 9.8% signifies a steady and substantial increase in the implementation of this technology, reflecting its effectiveness and efficiency in enabling remote collaborations, virtual meetings, and communication across various settings. This statistic implies a positive outlook for the market of room-based video conferencing solutions and indicates a shift towards more virtual interactions in the foreseeable future.

50% of HR professionals use video conferencing for employee benefit communication.

The statistic indicates that half of human resources professionals utilize video conferencing as a method of communicating employee benefits information to their workforce. This suggests that video conferencing is a commonly adopted tool among HR professionals for facilitating more effective and efficient communication regarding employee benefits. By leveraging video conferencing technology, HR professionals can potentially reach a larger audience, enhance engagement levels, and deliver information in a more interactive and visually engaging manner. This statistic highlights the growing trend of incorporating digital communication tools into HR practices to streamline benefits communication processes and improve overall employee experience.

The Asia-Pacific is projected to exhibit a significant CAGR during the forecast period in the video conferencing market.

The statement implies that the Asia-Pacific region is expected to experience a noteworthy Compounded Annual Growth Rate (CAGR) over the forecast period within the video conferencing market. This suggests that the demand for video conferencing solutions in the Asia-Pacific region is likely to increase at a faster pace compared to other regions, leading to substantial growth opportunities for businesses operating in this market. Factors such as technological advancements, increasing internet penetration, rising adoption of remote working practices, and the need for efficient communication tools are expected to drive the growth of the video conferencing market in the Asia-Pacific region, making it a lucrative market for investment and expansion for companies operating in this industry.

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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