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HR & LeadershipTop 10 Best Practice Management Consulting Services of 2026
Top 10 practice management consulting firms ranked by experience and deliverables, helping operations leaders compare services and shortlist options.
How we ranked these tools
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Framework: Features 40% · Ease 30% · Value 30%
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Wipfli is the best practice management consulting pick for mid-size practices because its workflow-to-roadmap audits spell out governance-ready action ownership across staffing, revenue cycle, and EHR integration, while Brakke Consulting fits leaders who need a workflow audit plus referral leakage analysis that turns bottlenecks into a measured execution plan.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Wipfli
Practice operations audit deliverables that explicitly map workflow findings to an implementation roadmap with governance-ready action ownership.
Best for: Fits when mid-size practices need a workflow-to-roadmap approach tied to staffing, revenue cycle, and EHR integration.
Huron Consulting Group
Editor pickRoadmaps that tie practice workflow assessment findings to implementation sequencing and multi-owner governance.
Best for: Fits when multi-site practices need audit-to-roadmap delivery across operations, staffing, and EHR workflow changes.
BDO USA
Editor pickAudit findings are translated into an implementation roadmap that coordinates workflow documentation and practice management system integration.
Best for: Fits when mid-market practices need audit-to-roadmap delivery with staffing, revenue cycle, and workflow change alignment.
Comparison Table
Wipfli
enterprise_vendorAccounting and consulting firm offering healthcare practice management advisory.
Practice operations audit deliverables that explicitly map workflow findings to an implementation roadmap with governance-ready action ownership.
Wipfli fits buyers that need end-to-end operational advisory for independent practice transformation, including practice workflow assessment, practice growth strategy, and service-line analysis. The firm is positioned to support both current-state diagnosis and the next-step implementation plan, which helps during handoffs to internal teams and external implementers. Engagement outputs typically focus on process redesign, operational metrics, and an execution roadmap rather than only reporting.
A tradeoff is that the firm’s impact depends on access to timely operational data and leadership participation in governance decisions, since implementation roadmaps require sign-off and change ownership. A common usage situation involves a multi-specialty group preparing for electronic health record optimization and practice management system integration while also addressing charge capture workflow, denial management, and capacity planning.
- +Practice operations audit outputs translate into an implementation roadmap with clear owner mapping
- +Service-line analysis and capacity planning connect utilization to staffing and scheduling decisions
- +Revenue cycle review scope commonly includes denials and charge capture workflow remediation
- +Governance and change management artifacts reduce implementation drift across stakeholders
- –Execution relies on timely operational data access and leadership decision cadence
- –Deep workflow redesign can require multi-department participation that slows early phases
Practice leaders and operations
Audit workflows and set execution roadmap
Defined actions and execution ownership
Revenue cycle teams
Reduce denials and improve capture
Lower denial rates and rework
Show 2 more scenarios
Clinical operations managers
Plan capacity and staffing model
Better throughput and staffing alignment
Capacity planning work ties utilization patterns to clinical staffing model adjustments and scheduling constraints.
IT and practice integration leads
Prepare EHR optimization and integration
Fewer integration gaps during rollout
Wipfli coordinates integration and interoperability planning around practice management system integration for workflow changes.
Best for: Fits when mid-size practices need a workflow-to-roadmap approach tied to staffing, revenue cycle, and EHR integration.
Huron Consulting Group
enterprise_vendorConsulting firm providing healthcare practice management, operations, and performance improvement.
Roadmaps that tie practice workflow assessment findings to implementation sequencing and multi-owner governance.
Huron Consulting Group typically engages with structured practice workflow assessment work that connects patient access, documentation workflow, and downstream revenue impact into one review set. Deliverables often include practice operations audit outputs and service-line analysis that guide staffing model decisions, appointment template optimization, and capacity planning assumptions. Huron is also frequently used when independent practice transformation needs cross-functional governance, with defined decision rights and implementation accountability for operations, clinical leaders, and billing teams.
A tradeoff is that engagements require strong client participation from practice leaders and operational owners to validate workflow measurements and prioritize changes across sites. Huron fits best when teams need a change management roadmap tied to measurable throughput and utilization targets, not only recommendations. One usage situation is a group that is already running an electronic health record but needs targeted workflow redesign, system integration steps, and governance for sustained adoption.
- +Practice operations audit outputs link workflow changes to revenue cycle outcomes
- +Service-line analysis supports staffing model decisions and capacity planning assumptions
- +Governance structure design clarifies decision rights for multi-site change
- +Delivery roadmaps connect electronic health record optimization to rollout sequencing
- –Engagement outcomes depend on client leaders validating process measurements
- –API and integration depth is not the primary differentiator of the offering
practice operations leaders
operations audit with implementation roadmap
Higher throughput with fewer bottlenecks
health system strategy teams
service-line analysis and capacity planning
Capacity aligned to demand
Show 2 more scenarios
revenue cycle leadership
documentation workflow and charge capture review
Improved capture and fewer denials
Connects charting and billing handoffs to identify denial and charge capture loss points.
clinical directors and governance
EHR workflow optimization rollout governance
Consistent adoption across sites
Defines decision rights and change management milestones for sustained adoption of EHR workflow changes.
Best for: Fits when multi-site practices need audit-to-roadmap delivery across operations, staffing, and EHR workflow changes.
BDO USA
enterprise_vendorAccounting and advisory firm offering healthcare practice management consulting.
Audit findings are translated into an implementation roadmap that coordinates workflow documentation and practice management system integration.
BDO USA is a practice management consulting provider for healthcare and professional services organizations that need an external governance layer around operations and transformation work. Core engagements typically include practice operations audits, service-line analysis, and revenue cycle reviews that map current workflows to measurable operational gaps.
Delivery tends to combine advisory work with hands-on change management roadmaps, including implementation planning for practice management system integration and workflow documentation. BDO USA also supports provider productivity analysis, utilization benchmarking, and capacity planning inputs that inform staffing decisions and scheduling improvements.
- +Structured practice operations audits tied to actionable workflow fixes
- +Service-line analysis supports capacity planning and staffing tradeoffs
- +Revenue cycle review coverage spans denial management and charge capture workflows
- +Change management roadmaps link operational findings to implementation steps
- –Works best when data access supports utilization and capacity modeling
- –Governance and documentation work increases project cadence and internal effort
Best for: Fits when mid-market practices need audit-to-roadmap delivery with staffing, revenue cycle, and workflow change alignment.
RSM US
enterprise_vendorAudit, tax, and consulting firm providing healthcare practice management advisory.
Assessment outputs are packaged as execution roadmaps that include governance structure for follow-through across multiple practice domains.
RSM US differentiates through practice-focused consulting delivery that ties operations audit findings to implementation roadmaps across revenue cycle and staffing topics. Its consulting work is organized around detailed workflow reviews that map current-state performance to measurable practice outcomes.
- +Practice operations audits translate findings into action-ready implementation roadmaps
- +Revenue cycle reviews cover denial management and charge capture workflow gaps
- +Capacity planning input supports clinical staffing model alignment and scheduling decisions
- +Change management artifacts improve handoff clarity from assessment to execution
- –Implementation depth depends on agreed scope and documented client process ownership
- –Automation and API surfaces are not a product focus compared with software-first firms
- –Integration work with practice management systems can require separate technical resources
- –Governance structure work needs consistent meeting cadence to sustain momentum
Best for: Fits when mid-market groups need audit-to-roadmap delivery across revenue cycle and staffing decisions.
Guidehouse
enterprise_vendorManagement consulting firm offering healthcare practice management and operational advisory.
Governance and change management artifacts that link practice operations audit findings to a decision cadence and rollout plan.
Guidehouse engagements commonly cover practice operations audit deliverables that connect clinical staffing model decisions, revenue cycle review findings, and operating cadence into an execution program. The firm’s consulting delivery style is built for governance structure design, stakeholder alignment, and change management roadmap planning across administrators, clinical leaders, and finance teams. Guidehouse also supports practice management system integration planning, including interoperability assessment and data migration sequencing when systems changes drive workflow outcomes.
- +Clear governance design for operational reporting and decision cadence
- +Consistent workflow assessment outputs that map to implementation roadmaps
- +Cross-functional coverage across staffing models and revenue cycle operations
- +Integration planning supports interoperability and data migration sequencing
- –Delivers consulting programs rather than practice-system automation
- –Success depends on client availability for data gathering and approvals
- –May require additional vendor coordination for EHR and scheduling changes
Best for: Fits when practices need audit-grade operating model guidance plus integration-ready execution planning.
CliftonLarsonAllen
enterprise_vendorProfessional services firm providing healthcare practice management consulting.
Audit-to-change roadmaps that connect practice operations audit findings to a governance-backed implementation plan across service lines.
CliftonLarsonAllen delivers practice management consulting that centers on operational and financial performance reviews for independent and multi-site provider groups. The firm is distinct in how it structures engagements around operational audits, service-line analysis, and change roadmaps tied to governance and execution.
- +Operational and financial audits map findings to an execution roadmap
- +Service-line analysis supports targeted growth and capacity decisions
- +Revenue cycle reviews cover denial patterns and charge capture workflow
- +Coding compliance review fits documentation workflow gaps
- –Engagement structure can be heavy for small practices without dedicated change owners
- –Limited evidence of a self-serve automation layer compared with software-led offerings
- –Cross-practice rollouts depend on consistent internal reporting inputs
- –Workflow optimization often requires schedule access and frontline participation
Best for: Fits when multi-site practices need an audit-to-roadmap consulting model with operational and revenue cycle governance.
Brakke Consulting
specialistVeterinary practice management consulting and industry advisory firm.
Referral leakage analysis paired with scheduling and routing fixes, producing an action plan tied to appointment flow metrics.
Brakke Consulting supports independent practices and multi-location groups with practice operations audit work tied to workflow specifics, not generic recommendations. The consulting focus centers on operational diagnostics such as utilization benchmarking, referral leakage analysis, and appointment template optimization.
- +Operational audit deliverables map to specific workflow bottlenecks and measured outcomes
- +Referral leakage analysis targets routing and access failures that drive lost appointments
- +Appointment template optimization ties scheduling design to provider throughput constraints
- +Change management roadmap structure supports multi-step rollout sequencing
- –Automation and API surfaces are not the primary delivery mechanism
- –Governance artifacts require strong internal ownership to execute follow-on work
- –Best results depend on access to internal utilization and scheduling data quality
- –Not designed as an end-to-end practice management platform replacement
Best for: Fits when practice leaders need an operations audit that converts workflow findings into an execution roadmap.
Levin Group
specialistDental practice management consulting and practice growth advisory firm.
Practice workflow assessment deliverables that tie documentation and scheduling changes to an implementation roadmap with rollout governance.
Levin Group delivers practice management consulting through workflow assessment, operational change planning, and implementation roadmaps for independent and multi-site medical practices. The firm emphasizes service-line analysis that translates staffing and process changes into measurable provider productivity and patient access outcomes.
- +Clear workflow assessment to target-state operating model mapping
- +Service-line analysis connects operational changes to productivity metrics
- +Practical implementation roadmap with rollout sequencing and ownership
- +Documented operational governance inputs for sustained post-launch adoption
- –Less suited for teams seeking turn-key managed services without internal ownership
- –Automation depth depends on integration needs with existing practice systems
Best for: Fits when medical groups need a detailed operations audit and a rollout plan tied to productivity and patient access.
MGMA Consulting
specialistMedical practice management consulting and advisory services from the Medical Group Management Association.
Benchmark-driven practice operations audit that converts utilization patterns into service-line actions and governance-ready execution steps.
MGMA Consulting focuses on practice management consulting built around evidence-based benchmarking, workflow review, and operational transformation for outpatient and specialty groups. Its engagements typically blend utilization benchmarking with revenue cycle review outputs, then translate findings into an implementation roadmap that leadership can staff and govern.
- +Benchmarks utilization and productivity to ground operations audits in comparative data
- +Service-line analysis ties performance gaps to staffing and scheduling constraints
- +Revenue cycle review outputs map workflow issues to measurable financial impacts
- +Implementation roadmap links recommendations to sequencing, ownership, and governance
- –Change management roadmap work depends on active practice participation and decisions
- –Integration guidance can be less detailed when practice systems need deep interoperability work
- –Capacity planning models require clean baseline data from existing operations
- –Appointment template optimization recommendations may need local iteration after rollout
Best for: Fits when a multi-site group needs benchmarking-led operations audit outputs and an execution roadmap.
ECG Management Consultants
specialistHealthcare consulting firm specializing in physician practice management and operations.
Practice-level governance and change management documentation that turns workflow findings into an operating cadence.
ECG Management Consultants performs practice management consulting work focused on diagnosing operations gaps and translating findings into execution-focused roadmaps. The firm supports workflow assessment and practice operations audit activities across front-office access, provider productivity, and revenue cycle performance.
- +Clear end-to-end audit to roadmap flow for operations, staffing, and workflow changes
- +Strong emphasis on provider productivity analysis and utilization benchmarking inputs
- +Action planning that maps findings to governance and change management cadence
- +Practical review of revenue cycle workflows tied to denial and charge capture issues
- –Greater dependence on client data access than firms that ship analytics tooling
- –Requires tight internal ownership to keep implementation roadmap milestones on track
- –Limited evidence of automated appointment template and EHR workflow iteration tooling
- –Service-line analysis depth can vary with the availability of historical performance baselines
Best for: Fits when an independent practice needs a detailed operations audit and an execution roadmap.
Conclusion
After evaluating 10 practice management consulting, Wipfli stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Practice Management Consulting
The practical differentiators are how each firm links workflow findings to execution sequencing, whether audit-to-roadmap outputs include multi-owner governance structures, and how directly the engagement supports EHR workflow integration planning. Wipfli is emphasized for mapping operations audit deliverables to governance-ready action ownership, while Huron and BDO describe audit-to-roadmap sequencing tied to multi-site workflow change and integration execution planning.
Practice Management Consulting that turns operations audits into governed execution roadmaps
Practice management consulting helps practices translate workflow and performance findings into an implementation roadmap that can be executed across practice domains. Wipfli, Huron Consulting Group, and BDO USA repeatedly position their practice operations audit deliverables as the input to roadmap sequencing and ownership mapping across staffing, revenue cycle, and EHR workflow change planning.
The category typically evaluates whether the engagement outputs go beyond documenting gaps and instead define how teams will operate after change, including governance-ready decision cadence and follow-through responsibilities. Firms such as CliftonLarsonAllen and RSM US emphasize governance structure embedded in the roadmap flow for operational and financial follow-through, while Guidehouse leans toward operating model and change management artifacts that support decision cadence and rollout planning.
Practice Management Consulting capabilities that translate audits into governed execution
Practice management consulting matters most when it turns practice workflow assessment findings into a change plan teams can run across staffing, revenue cycle, and EHR workflow integration planning. Wipfli, Huron Consulting Group, and BDO USA are repeatedly framed around audit-to-roadmap sequencing that connects operations measurement to what teams do next.
The strongest engagements also embed governance artifacts into the roadmap flow so that follow-through has named owners, decision cadence, and audit-ready documentation for internal committees. CliftonLarsonAllen and RSM US emphasize that governance structure rides inside the roadmap flow rather than appearing as a separate deliverable.
Audit-to-implementation roadmap with ownership mapping
Wipfli maps practice operations audit findings to an implementation roadmap with governance-ready action ownership. Huron Consulting Group and BDO USA also tie workflow assessment findings to implementation sequencing that teams can execute across operations and revenue cycle.
Multi-owner governance structure and decision cadence
RSM US packages assessment outputs as execution roadmaps that include governance structure across multiple practice domains. Guidehouse focuses on governance and change management artifacts that link practice operations audit findings to decision cadence and rollout planning.
Service-line analysis and capacity planning tied to utilization
Wipfli connects service-line analysis and capacity planning to utilization and staffing and scheduling decisions. BDO USA and CliftonLarsonAllen use structured practice operations audits tied to staffing and capacity tradeoffs.
Revenue cycle workflow coverage that feeds denial and charge capture fixes
RSM US revenue cycle reviews cover denial management and charge capture workflow gaps as part of the audit-to-roadmap flow. CliftonLarsonAllen links operational and financial audits to an execution roadmap that coordinates workflow documentation with practice management system integration.
Referral leakage and appointment flow instrumentation
Brakke Consulting pairs referral leakage analysis with scheduling and routing fixes that drive appointment flow metrics. Levin Group and ECG Management Consultants connect workflow assessment deliverables to rollout governance tied to productivity and patient access outcomes.
Integration planning depth for practice management system workflows
BDO USA translates audit findings into an implementation roadmap that coordinates workflow documentation and practice management system integration. Wipfli also ties EHR workflow integration planning to the roadmap approach, while Huron Consulting Group positions API and integration depth as not the primary differentiator.
How to choose Practice Management Consulting that matches the roadmap execution model
Start by matching the consulting firm’s roadmap mechanics to how change will be staffed inside the practice. Wipfli and Huron Consulting Group both emphasize audit-to-roadmap delivery across staffing, revenue cycle, and EHR workflow change planning, but the governance and integration emphasis differs.
Then choose based on whether the engagement is built to run with internal operational leadership and data access. Guidehouse, CliftonLarsonAllen, and ECG Management Consultants all describe outcomes that depend on client availability and data access, while Brakke Consulting and Wipfli highlight specific workflow bottlenecks and measured appointment flow outputs.
Pick the audit-to-roadmap operating model that matches internal governance capacity
Wipfli and Huron Consulting Group translate workflow assessment findings into implementation sequencing, with Wipfli specifically mapping audit deliverables to governance-ready action ownership. Guidehouse and RSM US emphasize governance structure and decision cadence as part of the roadmap flow, which works best when named committees and reviewers already exist.
Decide how much revenue cycle workflow remediation must be embedded in the same roadmap
RSM US includes denial management and charge capture workflow gaps inside the audit-to-roadmap process. CliftonLarsonAllen and BDO USA coordinate operational audit findings with revenue cycle and integration planning, which reduces the risk of splitting workflow fixes across separate programs.
Choose the firm that can connect utilization signals to staffing and scheduling assumptions
Wipfli pairs service-line analysis and capacity planning with utilization and scheduling decisions. MGMA Consulting and ECG Management Consultants use benchmark-driven or utilization-benchmark inputs to ground service-line actions, which suits multi-site groups that need comparative productivity context.
Select based on integration planning emphasis versus consulting-only operating model guidance
BDO USA coordinates workflow documentation and practice management system integration in the roadmap, which fits practices planning system changes alongside workflow redesign. Guidehouse is positioned around governance and change management artifacts, and it delivers consulting programs rather than practice-system automation.
Validate the engagement’s specialty focus against the practice’s most costly workflow failure points
Brakke Consulting targets referral leakage analysis paired with scheduling and routing fixes that connect directly to lost appointments. Levin Group and CliftonLarsonAllen emphasize workflow assessment deliverables tied to productivity, patient access, and service-line governance across operations and revenue cycle.
Confirm the internal data access and decision cadence required to keep the roadmap moving
Wipfli highlights reliance on timely operational data access and leadership decision cadence, and early multi-department participation can slow deep workflow redesign. ECG Management Consultants and Guidehouse similarly depend on client data access, so practices without dedicated change owners should expect heavier internal coordination demands.
Who Practice Management Consulting fits best based on execution needs
Practice management consulting fits practices that need audit findings translated into an implementation roadmap across multiple practice domains. Wipfli, Huron Consulting Group, and BDO USA repeatedly align operations audits with staffing, revenue cycle, and EHR workflow integration planning.
These engagements also fit organizations that can support data gathering and approvals, because roadmap milestones depend on client leadership validating measurements and providing operational inputs. Firms such as CliftonLarsonAllen, Guidehouse, and ECG Management Consultants explicitly describe outcomes that depend on client availability for data gathering and approvals.
Mid-size practices running multi-workflow redesign across staffing and revenue cycle
Wipfli and BDO USA both fit when workflow findings must convert into an implementation roadmap aligned to staffing, revenue cycle, and EHR workflow integration planning.
Multi-site practices that require audit-to-roadmap sequencing with multi-owner governance
Huron Consulting Group and RSM US position roadmaps around multi-owner governance and implementation sequencing across operations, staffing decisions, and revenue cycle outcomes.
Practices that want benchmark grounding for utilization and productivity gaps
MGMA Consulting and ECG Management Consultants ground practice operations audits in utilization benchmarking or benchmark-driven inputs and then convert patterns into service-line actions.
Medical groups that must improve scheduling throughput tied to access and productivity
Levin Group connects workflow assessment deliverables to a rollout plan tied to productivity and patient access, and Brakke Consulting ties referral leakage analysis to appointment routing and flow metrics.
Independent practices that need a detailed operating cadence and rollout governance
ECG Management Consultants emphasize practice-level governance and change management documentation that turns workflow findings into an operating cadence, and the engagement assumes tight internal ownership for roadmap milestones.
Common mistakes that derail Practice Management Consulting engagements
A frequent failure point is treating an operations audit as the deliverable instead of treating it as input into an execution roadmap with governance-ready ownership. Firms such as Wipfli and Huron Consulting Group are positioned specifically around audit-to-roadmap sequencing, so practices that expect a static assessment tend to miss the roadmap mechanics.
Another failure mode is underestimating the internal effort needed for data access and approvals. Guidehouse and ECG Management Consultants both describe delivery that depends on client availability for data gathering and approvals, while BDO USA and Wipfli depend on timely operational data access for effective workflow-to-roadmap conversion.
Assuming the roadmap will proceed without assigned action owners and governance cadence
Wipfli emphasizes governance-ready action ownership mapped from practice operations audit deliverables, and RSM US embeds governance structure into the execution roadmap flow so teams can follow through across domains.
Splitting workflow fixes away from revenue cycle so denial and charge capture issues get deferred
RSM US includes denial management and charge capture workflow gaps in the roadmap, and CliftonLarsonAllen coordinates operational and financial audits into a single execution plan to prevent stalled remediation.
Expecting deep practice-system automation from consulting programs designed around operating model guidance
Guidehouse delivers consulting programs and governance and change management artifacts rather than practice-system automation, so practices needing direct workflow automation should align expectations with BDO USA or firms that integrate roadmap coordination with system planning.
Selecting based on roadmap deliverables while ignoring data access and leadership decision cadence
Wipfli flags reliance on timely operational data access and leadership decision cadence, and ECG Management Consultants and Guidehouse both describe dependence on client data access and approvals for roadmap progress.
Choosing a firm that cannot match the specific workflow bottleneck that causes measurable appointment loss
Brakke Consulting focuses on referral leakage paired with scheduling and routing fixes tied to appointment flow metrics, while Levin Group and CliftonLarsonAllen focus more broadly on workflow assessment outputs feeding rollout governance tied to productivity and access.
How analysts built the shortlist from Practice Management Consulting delivery patterns
Analysts gathered evidence by pulling specific figures and claims from the original publication pages that describe what each practice management consulting service delivers in an audit-to-roadmap workflow. Analysts compared those figures against official documentation and changelog materials, and they incorporated independent reviews when a publication cited one.
Analysts kept a figure when it matched the vendor materials that described deliverables like governance-backed implementation roadmaps tied to operations audits. Wipfli stands apart in the shortlist because its practice operations audit deliverables are repeatedly framed as mapping workflow findings to governance-ready action ownership and implementation roadmaps that connect staffing, revenue cycle, and EHR workflow integration planning.
Frequently Asked Questions About Practice Management Consulting
How do Wipfli and Huron handle practice workflow assessment deliverables so operations teams can act on them?
Which provider is a better fit for multi-site governance structure and decision rights during rollout?
When should a group choose BDO USA or RSM US for revenue cycle review and charge capture workflow alignment?
What breaks if practice teams cannot provide timely operational data during an engagement?
How do Guidehouse and CliftonLarsonAllen differ in practice management system integration planning and implementation approach?
Which provider is strongest for referral leakage analysis paired with appointment template optimization in front-office workflows?
How do Levin Group and Brakke Consulting structure onboarding when the target state requires both scheduling changes and documentation workflow updates?
What technical requirements do integrations and APIs usually need for practice management system changes?
How do security controls show up in consulting work when a new workflow touches RBAC, audit logging, or configuration governance?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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