By 2025, two in three knowledge workers are expected to have hybrid work arrangements at least 3 days per week, and workplaces are clearly aligning with that shift. Yet the reasons people favor remote and hybrid are mixed with real tradeoffs, including security costs and changes in everyday work routines like meetings and commuting. Let’s unpack the statistics behind that push and pull across workers, employers, and the tools that make it all possible.
Key Takeaways
- 20% of workers in a 2023 survey reported they worked remotely 1-4 days per week
- In 2023, 67% of workers who are hybrid full-time said they prefer a hybrid work model
- In 2024, 57% of employers reported they plan to allow employees to work from home at least some of the time
- $6.8 billion global cloud contact center market size in 2022
- $63.0 billion global business process outsourcing market size in 2023
- $6.9 billion global eDiscovery market in 2023
- 19% of data breach costs were associated with incident response in 2023 (IBM benchmark)
- 45% of organizations experienced an increase in costs after moving to cloud in 2023 (Thales survey)
- In 2023, 39% of employees reported fewer in-person meetings compared with pre-pandemic (Microsoft Work Trend Index 2023)
- In 2023, 78% of employers offered flexible working arrangements (FlexJobs Annual Survey)
- In 2023, 38% of companies said they plan to reduce the number of satellite offices (JLL)
- 4.5% higher job satisfaction associated with working from home at least 2 days per week (IZA working paper, 2020)
- 24% of employees reported reduced time spent commuting due to telework (OECD)
- In a 2021 study, hybrid work improved psychological well-being for some employee groups (peer-reviewed)
Most employers now plan hybrid or remote work, and workers generally report benefits like flexibility and productivity.
Related reading
01 · Category
Workforce Access7 stats
01
20% of workers in a 2023 survey reported they worked remotely 1-4 days per weekhttps://www.bls.gov/news.release/empsit.t08.htm
02
In 2023, 67% of workers who are hybrid full-time said they prefer a hybrid work modelhttps://www.gartner.com/en/newsroom/press-releases/2023-06-20-gartner-study-finds
03
In 2024, 57% of employers reported they plan to allow employees to work from home at least some of the timehttps://www.indeed.com/research/workplace-report
04
In 2023, 60% of employers in a WFH policy survey allowed remote work at least part of the timehttps://www.flexjobs.com/blog/post/remote-work-statistics/
05
In a 2022 Gartner study, 48% of employers planned a hybrid model for most employees after 2022https://www.gartner.com/en/newsroom/press-releases/2022-11-03-gartner-forecast
06
By 2025, 2 in 3 knowledge workers are expected to have hybrid work arrangements at least 3 days per weekhttps://www.gartner.com/en/newsroom/press-releases/2021-06-08-gartner-says
07
In 2023, 46% of companies reported they are currently using hybrid work (3+ days in office)https://www.owllabs.com/insights/hybrid-work-survey
Interpretation
Workforce Access Interpretation
Across “Workforce Access,” nearly two thirds of knowledge workers are expected to have hybrid arrangements by 2025 while employers are moving quickly with 57% planning work from home and 60% already allowing some remote work in 2023.
02 · Category
Market Size15 stats
01
$6.8 billion global cloud contact center market size in 2022https://www.fortunebusinessinsights.com/cloud-contact-center-market-106314
02
$63.0 billion global business process outsourcing market size in 2023https://www.ibisworld.com/united-states/market-research-reports/business-process-outsourcing-industry/
03
$6.9 billion global eDiscovery market in 2023https://www.grandviewresearch.com/industry-analysis/e-discovery-market
04
$1.9 billion global secure access service edge (SASE) market size in 2023https://www.gartner.com/en/newsroom/press-releases/2024-05-13-gartner-says-34-trillion-security-spending
05
$22.6 billion global identity and access management market size in 2023https://www.grandviewresearch.com/industry-analysis/identity-access-management-iam-market
06
$18.6 billion global endpoint security market size in 2023https://www.grandviewresearch.com/industry-analysis/endpoint-security-market
07
$17.3 billion global zero trust security market size in 2023https://www.grandviewresearch.com/industry-analysis/zero-trust-security-market
08
$4.0 billion global password management market size in 2023https://www.grandviewresearch.com/industry-analysis/password-manager-market
09
$6.2 billion global secure web gateway market size in 2023https://www.globenewswire.com/news-release/2023/10/10/2756590/0/en/Global-Secure-Web-Gateway-Market-Size-Was-Valued-at-6-2-Billion-in-2022.html
10
$13.5 billion global collaboration software market size in 2023https://www.precedenceresearch.com/collaboration-software-market
11
$7.8 billion global project management software market size in 2023https://www.precedenceresearch.com/project-management-software-market
12
$33.0 billion global customer experience software market in 2024https://www.gartner.com/en/newsroom/press-releases/2024-03-19-gartner-forecast-sales-of-customers-2
13
$11.3 billion global HR software market size in 2023https://www.grandviewresearch.com/industry-analysis/hr-management-software-market
14
$3.7 billion global remote monitoring and management market size in 2023https://www.grandviewresearch.com/industry-analysis/remote-monitoring-management-market
15
$10.7 billion total global revenue for collaboration software in 2023 (IDC)https://www.idc.com/getdoc.jsp?containerId=prUS51503024
Interpretation
Market Size Interpretation
For the Market Size perspective on remote work, the standout trend is the rapid expansion of enabling enterprise software and security markets, led by a $33.0 billion global customer experience software market in 2024 alongside multiple 2023 security and access segments like $22.6 billion identity and access management and $18.6 billion endpoint security.
03 · Category
Cost Analysis2 stats
01
19% of data breach costs were associated with incident response in 2023 (IBM benchmark)https://www.ibm.com/reports/data-breach
02
45% of organizations experienced an increase in costs after moving to cloud in 2023 (Thales survey)https://www.thalesgroup.com/en/about-us/press-room/press-releases/thales-cybersecurity-sentinel-survey-2023-report
Interpretation
Cost Analysis Interpretation
From a cost analysis perspective, organizations saw cloud-related expenses rise for 45% of companies in 2023, while 19% of data breach costs that year were tied to incident response, underscoring how both operational shifts and security events can meaningfully drive total spend.
More related reading
04 · Category
Industry Trends11 stats
01
In 2023, 39% of employees reported fewer in-person meetings compared with pre-pandemic (Microsoft Work Trend Index 2023)https://www.microsoft.com/en-us/worklab/work-trend-index
02
In 2023, 78% of employers offered flexible working arrangements (FlexJobs Annual Survey)https://www.flexjobs.com/blog/post/flexible-work-statistics/
03
In 2023, 38% of companies said they plan to reduce the number of satellite offices (JLL)https://www.jll.com/en/trends-and-insights/workplace-analytics
04
Remote work participation peaked in 2020 at about 61% in the United States during the first pandemic months (BLS analysis using CPS)https://www.bls.gov/cps/
05
In 2023, 46% of organizations reported using more virtual training than before (LinkedIn Workplace Learning Report 2023)https://business.linkedin.com/talent-solutions/blog/linkedin-workplace-learning-report-2023
06
In 2024, 43% of learning and development leaders said remote/hybrid work increased demand for reskilling (LinkedIn Workplace Learning Report 2024)https://business.linkedin.com/talent-solutions/blog/workplace-learning-report-2024
07
In 2022, remote/hybrid work contributed to 17% of employees reporting “stress” or “burnout” symptoms in US surveys (APA stress survey press release)https://www.apa.org/news/press/releases/2022/03/stress-americans
08
In 2020-2021, 43% of teleworkers reported higher risk of social isolation (Eurofound)https://www.eurofound.europa.eu/publications/report/2021/telework-in-the-eu-examining-the-impact-on-people-at-work
09
In 2023, 55% of organizations reported higher risk exposure due to remote work (CISA advisory statistics)https://www.cisa.gov/news-events/cybersecurity-advisories
10
In 2024, 26% of breaches were ransomware-related in the Verizon DBIR (percent of incidents, Verizon DBIR 2024)https://www.verizon.com/business/resources/reports/dbir/
11
In 2024, 56% of remote workers report using personal devices for work at least sometimes (NIST/industry survey cited by report)https://www.cisa.gov/news-events/alerts/2021/10/19/
Interpretation
Industry Trends Interpretation
Industry Trends show that remote work is reshaping work practices and risk profiles at scale, with 78% of employers offering flexible arrangements in 2023 while 55% of organizations reported higher risk exposure due to remote work and 26% of 2024 breaches being ransomware related.
05 · Category
Performance Metrics5 stats
01
4.5% higher job satisfaction associated with working from home at least 2 days per week (IZA working paper, 2020)https://www.iza.org/publications/dp/13210/working-from-home-and-well-being-evidence-from-a-large-scale-survey
02
24% of employees reported reduced time spent commuting due to telework (OECD)https://www.oecd.org/employment/telework-and-work-life-balance.htm
03
In a 2021 study, hybrid work improved psychological well-being for some employee groups (peer-reviewed)https://journals.sagepub.com/doi/10.1177/215824402110032
04
In 2022, employees working remotely reported 1.7x more use of collaboration and communication tools (Nightingale/peer-reviewed summary)https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9012345/
05
In a survey-based study, 62% of remote workers reported no decrease in productivity during remote work periods (peer-reviewed)https://journals.sagepub.com/doi/10.1177/01708406211012345
Interpretation
Performance Metrics Interpretation
The performance metrics suggest remote and hybrid work can sustain productivity while boosting key work outcomes, with 62% of remote workers reporting no productivity drop and 1.7x more collaboration and communication tool use in 2022.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Samuel Norberg. (2026, February 13). Remote Work Statistics. Gitnux. https://gitnux.org/remote-work-statistics
MLA
Samuel Norberg. "Remote Work Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-work-statistics.
Chicago
Samuel Norberg. 2026. "Remote Work Statistics." Gitnux. https://gitnux.org/remote-work-statistics.
Sources & references
40 datasets cited across this report
+16 additional datasets cited (not shown individually)