GITNUX MARKETDATA REPORT 2024

Patient Engagement Industry Statistics

The patient engagement industry is expected to grow rapidly, driven by increasing demand for digital health solutions and improved consumer experience in healthcare.

Highlights: Patient Engagement Industry Statistics

  • An increase of approximately 12% in patient engagement solutions expected over the global market by 2026.
  • 88% of healthcare providers reported that improved patient engagement was a top priority for them in 2017.
  • The global patient engagement technology market is expected to reach USD 19.3 billion by 2025.
  • 72% of consumers use mobile apps to manage health-related issues.
  • Patient-centric care models help to improve patient satisfaction by up to 90%.
  • The digital patient engagement market predicted CAGR to be 20% from 2021 to 2026.
  • $34.1 million USD marked the funding amount for consumer/patient engagement solutions in 2018.
  • 75% of patients want digital resources to interact with healthcare providers.
  • Roughly 84% of US healthcare organizations have already implemented or are planning to integrate a patient engagement solution.
  • Hospitals with full EHR and patient portal usage have the highest patient engagement levels at 34%.
  • The use of remote patient monitoring was increased to 88% in U.S. hospitals by 2020.
  • 33% of patients reported their healthcare provider's office follows up with them post-appointment.
  • 57.1% of physicians believe patient engagement with digital tools can improve overall patient experience.
  • Over 60% of patients already utilize digital tools in healthcare, and this percentage is expected to increase rapidly.
  • 80% of providers now offer telehealth services, which are used by 70% of patients.
  • Patient portal utilization increased from 13% to 52% in 2020.
  • 89% of patients want easier access to their health records.
  • More than 80% of the patient engagement market is accounted for by software solutions.

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The Latest Patient Engagement Industry Statistics Explained

An increase of approximately 12% in patient engagement solutions expected over the global market by 2026.

The statistic suggests that there is anticipated growth of around 12% in the adoption and utilization of patient engagement solutions worldwide by the year 2026. This growth indicates a rising trend in the healthcare industry towards utilizing technologies and strategies that actively involve patients in managing their own health and wellness. Increased patient engagement has been associated with improved outcomes, reduced healthcare costs, and enhanced overall patient satisfaction. The projected increase highlights the growing recognition of the importance of empowering patients to play a more proactive role in their healthcare journey.

88% of healthcare providers reported that improved patient engagement was a top priority for them in 2017.

The statistic states that in 2017, 88% of healthcare providers identified enhanced patient engagement as a key focus area within their professional duties. This suggests that healthcare professionals increasingly recognize the importance of involving patients in their own care and decision-making processes to improve overall health outcomes. By prioritizing patient engagement, providers are likely aiming to foster better communication between themselves and patients, increase patient satisfaction, and ultimately deliver more personalized and effective care. This statistic highlights a shift in the healthcare industry towards a patient-centered approach and signifies a growing understanding of the benefits associated with active patient involvement in the healthcare process.

The global patient engagement technology market is expected to reach USD 19.3 billion by 2025.

This statistic indicates the projected growth of the global patient engagement technology market, foreseeing it to reach a value of USD 19.3 billion by the year 2025. Patient engagement technology includes a range of digital tools and platforms designed to facilitate communication and interaction between healthcare providers and patients, ultimately aiming to improve health outcomes and overall patient experience. The anticipated substantial growth in this market signifies increasing adoption and demand for innovative technologies within the healthcare industry to enhance patient engagement, encourage self-management, and promote more personalized and efficient healthcare delivery. This statistic highlights the importance and potential impact of leveraging technology to drive patient-centered care and improve healthcare outcomes on a global scale.

72% of consumers use mobile apps to manage health-related issues.

The statistic “72% of consumers use mobile apps to manage health-related issues” indicates that a significant majority of individuals rely on mobile applications for addressing their health concerns. This data suggests that mobile technology plays a vital role in healthcare management and access to information for consumers. By utilizing mobile apps, consumers can track their health, access resources, monitor symptoms, communicate with healthcare providers, and actively engage in their well-being. The widespread adoption of health-related mobile apps reflects a growing trend towards digital health solutions and personalized healthcare management, providing convenience and empowerment for individuals seeking to proactively manage their health and wellness.

Patient-centric care models help to improve patient satisfaction by up to 90%.

The statistic that patient-centric care models can improve patient satisfaction by up to 90% implies that implementing strategies that prioritize patient needs and preferences leads to significantly higher levels of satisfaction among patients. Patient-centric care focuses on involving patients in decision-making, respecting their values and preferences, and providing personalized and compassionate care. By adopting this approach, healthcare providers can not only enhance the overall patient experience but also potentially improve health outcomes and patient engagement. The substantial increase in patient satisfaction of up to 90% suggests the effectiveness and impact of patient-centric care models in meeting patient expectations and fostering positive relationships between patients and healthcare providers.

The digital patient engagement market predicted CAGR to be 20% from 2021 to 2026.

This statistic indicates that the compound annual growth rate (CAGR) for the digital patient engagement market is projected to be 20% between 2021 and 2026. A CAGR of 20% suggests a strong and steady growth trend in the market over the specified timeframe. This forecast implies that the market for digital patient engagement solutions and technologies is expected to expand significantly, driven by factors such as increasing adoption of digital health tools, rising patient demand for personalized and convenient healthcare services, and advancements in technology. Such growth can present opportunities and challenges for healthcare organizations, technology providers, and other stakeholders to innovate, adapt, and capitalize on the evolving landscape of patient engagement in the digital era.

$34.1 million USD marked the funding amount for consumer/patient engagement solutions in 2018.

In 2018, the total funding amount allocated towards consumer and patient engagement solutions within the healthcare sector reached $34.1 million USD. This statistic indicates the financial investment made in technologies and strategies aimed at involving and empowering patients in their own healthcare decisions, as well as enhancing their overall engagement with healthcare services. Such investments are essential for improving patient outcomes, satisfaction, and the efficiency of healthcare delivery systems. The significant funding allocated to consumer and patient engagement solutions in 2018 highlights the growing recognition of the importance of engaging and empowering patients as active participants in their healthcare management.

75% of patients want digital resources to interact with healthcare providers.

The statistic ‘75% of patients want digital resources to interact with healthcare providers’ indicates that a significant majority of patients are interested in utilizing technology to engage with their healthcare providers. This finding suggests that patients are seeking more convenient and efficient ways to communicate with their healthcare team, potentially through methods such as telemedicine consultations, secure messaging platforms, or online appointment scheduling. By expressing a desire for digital resources, patients may be indicating a preference for greater accessibility to healthcare services, improved information sharing, and enhanced convenience in managing their health needs. Healthcare providers and organizations may benefit from recognizing and responding to this trend by offering and promoting digital tools and resources to better meet the evolving preferences of their patient population.

Roughly 84% of US healthcare organizations have already implemented or are planning to integrate a patient engagement solution.

This statistic indicates that a large majority, approximately 84%, of healthcare organizations in the United States have either already implemented a patient engagement solution or are in the process of planning to integrate one. Patient engagement solutions are technologies or systems designed to actively involve patients in their healthcare by providing tools for communication, education, coordination of care, and participation in decision-making. The high adoption or intent to adopt these solutions suggests a growing recognition within the healthcare industry of the importance of engaging patients in their own healthcare management, which can lead to improved health outcomes, patient satisfaction, and overall quality of care.

Hospitals with full EHR and patient portal usage have the highest patient engagement levels at 34%.

The statistic suggests that hospitals that have fully implemented Electronic Health Records (EHR) along with patient portal usage are associated with the highest levels of patient engagement, reaching 34%. This implies that when healthcare facilities utilize advanced technologies such as EHR systems in combination with patient portals, patients are more likely to actively participate in their healthcare journey. Patient engagement can encompass various activities such as accessing their health information online, communicating with their healthcare providers, scheduling appointments, and monitoring their own health outcomes. Therefore, the statistic underscores the positive impact of technological advancements in healthcare on enhancing patient engagement and ultimately improving the overall quality of care provided by hospitals.

The use of remote patient monitoring was increased to 88% in U.S. hospitals by 2020.

The statistic indicates that the utilization of remote patient monitoring technology in U.S. hospitals rose to 88% by the year 2020. This suggests a significant adoption and integration of remote monitoring tools into healthcare systems, allowing healthcare providers to remotely track and monitor patients’ vital signs, symptoms, and other health data. The increased use of remote patient monitoring in hospitals signifies a growing trend towards leveraging technology to enhance patient care, improve efficiency, and increase accessibility to healthcare services. This statistic highlights the evolving landscape of healthcare delivery, with a shift towards more personalized and data-driven approaches to patient management and treatment.

33% of patients reported their healthcare provider’s office follows up with them post-appointment.

The statistic “33% of patients reported their healthcare provider’s office follows up with them post-appointment” indicates that one-third of patients surveyed mentioned receiving follow-up communication from their healthcare provider after their appointments. This statistic suggests that a significant portion of patients may feel valued and engaged in their healthcare experience when they receive post-appointment follow-ups. Additionally, it highlights an area where healthcare providers could potentially improve patient satisfaction and communication by implementing or enhancing follow-up practices. Further analysis may be needed to understand the reasons behind the reported follow-up rates and to identify opportunities for enhancing patient-provider communication and engagement.

57.1% of physicians believe patient engagement with digital tools can improve overall patient experience.

The statistic states that 57.1% of physicians surveyed hold the belief that patient engagement with digital tools has the potential to enhance the overall patient experience. This finding suggests that a majority of physicians see value in leveraging digital tools to facilitate patient engagement, potentially leading to better health outcomes, improved communication, and more efficient healthcare delivery. The statistic highlights a growing recognition within the medical community of the importance of incorporating technology into healthcare practices to enhance patient care and satisfaction.

Over 60% of patients already utilize digital tools in healthcare, and this percentage is expected to increase rapidly.

The statistic indicates that a majority of patients, specifically over 60%, are currently utilizing digital tools in healthcare, suggesting a widespread adoption of technology within the healthcare sector. This trend is projected to accelerate in the near future, highlighting a growing reliance on digital solutions to improve healthcare services and access to medical information. The increasing use of digital tools can lead to more efficient and effective patient care, as well as potentially enhancing communication between healthcare providers and patients. Additionally, it underscores the importance of integrating technology into healthcare practices to meet the evolving needs and preferences of patients in today’s digital age.

80% of providers now offer telehealth services, which are used by 70% of patients.

This statistic indicates that a significant majority of healthcare providers, 80%, have incorporated telehealth services into their practices, allowing patients to access healthcare remotely. Furthermore, 70% of patients have utilized these telehealth services, showcasing a relatively high adoption rate among the patient population. This suggests a growing acceptance and utilization of telehealth services in the healthcare industry, potentially driven by factors such as convenience, improved access to care, and the need for remote healthcare solutions, especially in light of the COVID-19 pandemic. The high percentages reported indicate a shift towards telehealth as a viable and popular mode of healthcare delivery for both providers and patients.

Patient portal utilization increased from 13% to 52% in 2020.

The statistic “Patient portal utilization increased from 13% to 52% in 2020” indicates a significant rise in the proportion of patients using the online platform to access and interact with their healthcare providers. This four-fold increase is a clear indication of the increasing trend towards digital health services and the adoption of technology in healthcare settings. The jump from 13% to 52% suggests that a larger portion of patients are now engaging with their healthcare information, scheduling appointments, receiving test results, and communicating with their providers electronically, which can lead to improved efficiency, accessibility, and patient satisfaction within the healthcare system.

89% of patients want easier access to their health records.

The statistic ‘89% of patients want easier access to their health records’ indicates a strong desire among the majority of patients to have improved accessibility to their health information. This suggests that patients value the ability to easily obtain and review their medical records, potentially to stay informed about their health status, coordinate care with multiple providers, monitor treatment progress, or empower themselves to make more informed healthcare decisions. Enhancing access to health records could lead to increased patient engagement, improved communication between patients and healthcare providers, and ultimately contribute to better overall healthcare outcomes.

More than 80% of the patient engagement market is accounted for by software solutions.

This statistic suggests that a significant majority, specifically more than 80%, of the patient engagement market is dominated by software solutions. This indicates that the use of technology, such as applications and platforms designed to facilitate communication and interaction between healthcare providers and patients, is a prominent and preferred method for enhancing patient engagement. The widespread adoption of software solutions in this market highlights the trend towards digitization and the utilization of digital tools to improve patient care, communication, and overall healthcare outcomes. The statistics imply that software is a vital component in driving patient engagement strategies within the healthcare industry.

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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