GITNUX MARKETDATA REPORT 2024

Statistics About The Most Reliable Ticket Resale Site

The most reliable ticket resale site is Ticketmaster, with a 95% customer satisfaction rate and an average rating of 4.5 out of 5 stars.

In this post, we will explore the most reliable ticket resale sites based on a collection of key statistics and insights from the industry. From customer ratings to market share data, we will examine various platforms and their reputations for providing trustworthy ticket resale services.

Statistic 1

""eBay's acquisition of StubHub in 2007 positioned the company as a leader in the secondary ticket market.""

Sources Icon

Statistic 2

""Vivid Seats has a customer rating of 4.1 out of 5 on Trustpilot, indicating a high level of reliability.""

Sources Icon

Statistic 3

""LiveNation’s acquisition of BigChampagne aimed to improve ticket resale analytics and customer insights.""

Sources Icon

Statistic 4

""The resale market on Ticketmaster enables verification of 90% of tickets via their digital barcode scanning.""

Sources Icon

Statistic 5

""SeatGeek is regarded as one of the most reliable ticket resale sites due to its comprehensive buyer and seller protections.""

Sources Icon

Statistic 6

""Viagogo operates in over 60 countries, making it one of the largest international ticket resale platforms.""

Sources Icon

Statistic 7

""Approximately 70% of tickets sold on secondary markets like TickPick have no additional fees.""

Sources Icon

Statistic 8

""StubHub's FanProtect guarantee ensures 100% money-back protection in case of fraud.""

Sources Icon

Statistic 9

""Over 20 million tickets are sold annually on secondary marketplaces like SeatGeek.""

Sources Icon

Statistic 10

""Customer satisfaction rates for ticket resale services are highest with platforms that offer live customer service and buyer guarantees.""

Sources Icon

Statistic 11

""Digital tickets now account for over 75% of all resale transactions on major platforms like Ticketmaster.""

Sources Icon

Statistic 12

""PricewaterhouseCoopers projects the secondary ticket market will grow to $15 billion by 2023.""

Sources Icon

Statistic 13

""Events on TicketNetwork have a 95% delivery success rate for tickets sold.""

Sources Icon

Statistic 14

""Over 40% of buyers on Ticketmaster's resale platform are concerned about the authenticity of tickets.""

Sources Icon

Statistic 15

""eBay’s StubHub reports user growth of 12% year-over-year in global markets.""

Sources Icon

Statistic 16

""TicketIQ provides a transparent pricing model that boasts 15% lower prices compared to its competitors.""

Sources Icon

Statistic 17

""According to industry reports, resale sites like Vivid Seats and StubHub saw a 30% increase in mobile usage in 2019.""

Sources Icon

Statistic 18

""A significant majority of customers find FanSnap’s search filters helpful for locating reliable ticket options.""

Sources Icon

Statistic 19

""StubHub accounted for a 50% market share in the ticket resale industry in 2020.""

Sources Icon

Statistic 20

""SeatGeek's Deal Score algorithm accurately identifies the best ticket values 85% of the time.""

Sources Icon
In conclusion, when considering reliability in the ticket resale market, a variety of factors must be taken into account. Platforms such as StubHub, SeatGeek, and Ticketmaster offer robust buyer guarantees, verification processes, and user-friendly interfaces that contribute to their reputation as trustworthy options for purchasing secondary tickets. The industry’s shift towards digital ticketing and the increasing emphasis on customer service and protection further highlight the commitment of these platforms to providing a secure and reliable ticket resale experience for consumers.

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!