GITNUX REPORT 2024

Mobile Banking Industry Statistics: Global Users Soar, Usage Trends Increase

Exploring the Explosive Growth and Trends of the Mobile Banking Industry - A Deep Dive.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

53% of mobile banking users have used a mobile payment app.

Statistic 2

45% of mobile banking users have used mobile check deposit features.

Statistic 3

42% of mobile banking users have used voice banking technologies.

Statistic 4

58% of mobile banking users have used mobile apps for budgeting and financial planning.

Statistic 5

45% of mobile banking users have tried online loan applications through mobile platforms.

Statistic 6

61% of mobile banking users have used mobile apps for investment related activities.

Statistic 7

53% of mobile banking users have used mobile apps for expense tracking.

Statistic 8

Mobile banking users are 27% more likely to save money through digital tools provided by their banks.

Statistic 9

55% of mobile banking users have activated push notifications for real-time updates on their accounts.

Statistic 10

49% of mobile banking users have used mobile apps for credit score monitoring.

Statistic 11

Mobile banking users are 33% more likely to save money through automated round-up features.

Statistic 12

70% of mobile banking users have used mobile apps for setting up savings goals.

Statistic 13

57% of mobile banking users have used mobile apps for expense categorization.

Statistic 14

68% of mobile banking users have used mobile apps for real-time budget tracking.

Statistic 15

52% of mobile banking users have used mobile apps for financial goal setting.

Statistic 16

66% of mobile banking users have used mobile apps for investment portfolio management.

Statistic 17

61% of mobile banking users have set up automatic savings contributions through mobile apps.

Statistic 18

Over 60% of consumers use mobile banking to transfer money between accounts.

Statistic 19

Mobile banking users are 33% more likely to frequently check their account balances.

Statistic 20

Over 80% of mobile banking users have used mobile payments.

Statistic 21

Mobile banking users are 26% more likely to set up automatic bill payments.

Statistic 22

Mobile banking users are 40% more likely to engage in personal financial management activities.

Statistic 23

47% of mobile banking users have used mobile wallets for contactless payments.

Statistic 24

Mobile banking users are 25% more likely to monitor their spending habits.

Statistic 25

Mobile banking users are 30% more likely to review their transaction history regularly.

Statistic 26

55% of mobile banking users have used mobile banking for loan applications.

Statistic 27

Mobile banking transactions exceeded $1 trillion in 2020.

Statistic 28

77% of mobile banking users check their financial accounts at least once a week.

Statistic 29

Mobile banking users check their financial accounts 2-3 times more frequently than traditional banking customers.

Statistic 30

Mobile banking fraud increased by 80% in 2020, highlighting the need for enhanced security measures.

Statistic 31

Mobile banking usage peaks during evenings and weekends, with 45% of transactions occurring during these times.

Statistic 32

68% of mobile banking users have used mobile apps to pay bills.

Statistic 33

The average mobile banking user interacts with their financial app 10-12 times a month.

Statistic 34

Mobile banking users are 23% more likely to open new accounts digitally through mobile platforms.

Statistic 35

Mobile banking users are 42% more likely to engage in long-term financial planning activities.

Statistic 36

Mobile banking usage peaks during lunchtime, with a 15% increase in transactions.

Statistic 37

Mobile banking transactions are 20% faster than traditional banking transactions.

Statistic 38

Mobile banking transactions are 15% more likely to be completed outside regular banking hours.

Statistic 39

79% of mobile banking users have used mobile apps for bill payment services.

Statistic 40

Mobile banking usage increased by 50% in 2020 due to the COVID-19 pandemic.

Statistic 41

Digital wallet usage for mobile banking increased by 40% in 2020.

Statistic 42

Mobile banking transactions are expected to grow by 121% by 2024.

Statistic 43

Mobile banking adoption is growing fastest in developing countries.

Statistic 44

Mobile banking app usage increased by 20% in 2020.

Statistic 45

Mobile banking revenues are projected to surpass $37 billion by 2023.

Statistic 46

Mobile banking is projected to grow at a CAGR of 13.5% from 2021 to 2026.

Statistic 47

The global mobile banking market is expected to grow at a CAGR of 12.2% from 2021 to 2028.

Statistic 48

Mobile banking revenues grew by 18% in 2020, reaching $22 billion.

Statistic 49

The mobile banking market is projected to be worth $171.29 billion by 2026.

Statistic 50

Mobile banking users are expected to reach 1.5 billion globally by 2024.

Statistic 51

82% of smartphone users have used mobile banking in the past six months.

Statistic 52

Over 40% of U.S. consumers use mobile banking to check their account balances.

Statistic 53

Mobile banking is the most widely used banking channel globally, with 89% of consumers having used it.

Statistic 54

Mobile banking is most popular in Asia, with over 60% of consumers using mobile banking services.

Statistic 55

By 2025, mobile banking is expected to reach over 2 billion users globally.

Statistic 56

Mobile banking adoption is highest among urban consumers, at 76%.

Statistic 57

Mobile banking adoption is growing rapidly in the Middle East and Africa regions.

Statistic 58

Mobile banking adoption is increasing among older age groups, with 65+ users accounting for 28% of mobile banking users.

Statistic 59

By 2023, mobile banking penetration is expected to reach 61% of mobile phone users worldwide.

Statistic 60

Mobile banking adoption is increasing in rural areas, with a 25% growth in mobile banking users.

Statistic 61

68% of mobile banking users prefer to use apps over browsers for banking.

Statistic 62

Mobile banking usage is highest among the 18-34 age group, with 94% using mobile banking.

Statistic 63

66% of consumers are worried about the security of mobile banking apps.

Statistic 64

72% of consumers prefer mobile banking due to its convenience.

Statistic 65

59% of mobile banking users have used peer-to-peer payment services.

Statistic 66

85% of mobile banking users find biometric authentication more secure than traditional methods.

Statistic 67

Over 70% of mobile banking users value customer service options within mobile apps.

Statistic 68

63% of consumers prefer mobile banking due to its ease of use.

Statistic 69

Mobile banking users are 20% more likely to set up account alerts for financial activities.

Statistic 70

Mobile banking users are 18% more likely to receive personalized financial advice through mobile apps.

Statistic 71

Over 50% of mobile banking users have used mobile banking for investment purposes.

Statistic 72

78% of mobile banking users feel more in control of their finances due to mobile banking apps.

Statistic 73

Mobile banking customers are 35% more satisfied with their overall banking experience compared to non-users.

Statistic 74

70% of mobile banking users prefer mobile deposit features for check deposits.

Statistic 75

73% of mobile banking users cite security features as the top reason for choosing a particular mobile banking app.

Statistic 76

80% of mobile banking users consider mobile deposits to be a convenient feature.

Statistic 77

62% of mobile banking users have used mobile apps for retirement planning.

Statistic 78

Mobile banking users are 25% more likely to utilize financial calculators provided by banks.

Statistic 79

Mobile banking is the primary channel for 35% of consumers to access banking services.

Statistic 80

Mobile banking users are 28% more likely to participate in digital financial education initiatives.

Share:FacebookLinkedIn
Sources

Our Reports have been cited by:

Trust Badges

Summary

  • Mobile banking users are expected to reach 1.5 billion globally by 2024.
  • 82% of smartphone users have used mobile banking in the past six months.
  • Mobile banking usage increased by 50% in 2020 due to the COVID-19 pandemic.
  • Over 40% of U.S. consumers use mobile banking to check their account balances.
  • 68% of mobile banking users prefer to use apps over browsers for banking.
  • Mobile banking is the most widely used banking channel globally, with 89% of consumers having used it.
  • Mobile banking usage is highest among the 18-34 age group, with 94% using mobile banking.
  • Digital wallet usage for mobile banking increased by 40% in 2020.
  • Mobile banking transactions are expected to grow by 121% by 2024.
  • 66% of consumers are worried about the security of mobile banking apps.
  • Over 60% of consumers use mobile banking to transfer money between accounts.
  • 53% of mobile banking users have used a mobile payment app.
  • Mobile banking users are 33% more likely to frequently check their account balances.
  • Mobile banking adoption is growing fastest in developing countries.
  • 72% of consumers prefer mobile banking due to its convenience.

In a world where money talks, it seems mobile banking is having a global conversation with over 1.5 billion users tuning in by 2024. A staggering 82% of smartphone users have already dialed into the convenience of mobile banking, with usage skyrocketing by 50% in 2020 amidst the chaos of the COVID-19 pandemic. With over 40% of Americans tapping into their account balances on-the-go and 68% preferring apps to browsers, its clear that mobile banking is not just a trend but the reigning champ of the financial jungle. So, buckle up as we navigate through the wild terrain of statistics that show how mobile banking is not just making waves, but making bills pay themselves and wallets go digital faster than you can say transfer money. Welcome to the digital revolution where your financial woes are just a tap away from being history!

Mobile Banking Features Utilization

  • 53% of mobile banking users have used a mobile payment app.
  • 45% of mobile banking users have used mobile check deposit features.
  • 42% of mobile banking users have used voice banking technologies.
  • 58% of mobile banking users have used mobile apps for budgeting and financial planning.
  • 45% of mobile banking users have tried online loan applications through mobile platforms.
  • 61% of mobile banking users have used mobile apps for investment related activities.
  • 53% of mobile banking users have used mobile apps for expense tracking.
  • Mobile banking users are 27% more likely to save money through digital tools provided by their banks.
  • 55% of mobile banking users have activated push notifications for real-time updates on their accounts.
  • 49% of mobile banking users have used mobile apps for credit score monitoring.
  • Mobile banking users are 33% more likely to save money through automated round-up features.
  • 70% of mobile banking users have used mobile apps for setting up savings goals.
  • 57% of mobile banking users have used mobile apps for expense categorization.
  • 68% of mobile banking users have used mobile apps for real-time budget tracking.
  • 52% of mobile banking users have used mobile apps for financial goal setting.
  • 66% of mobile banking users have used mobile apps for investment portfolio management.
  • 61% of mobile banking users have set up automatic savings contributions through mobile apps.

Interpretation

In a world where smartphones have become extensions of our hands, it's no surprise that mobile banking users are taking full advantage of the digital toolbox at their fingertips. From making quick mobile payments to depositing checks with a swipe, and even conversing with their bank through voice technology, these tech-savvy users are not just keeping up with the times but leading the charge towards financial efficiency. With a majority engaging in budgeting, investment activities, and real-time tracking of expenses, it's clear that mobile banking isn't just a trend – it's a powerful tool for shaping financial habits. And let's not forget the perks – from automated savings features to push notifications for instant updates, it's like having a personal finance assistant in your pocket. So, for those who still doubt the power of mobile banking, perhaps it's time to tap into this digital goldmine and watch your savings grow with just a touch of a screen.

Transaction Behavior

  • Over 60% of consumers use mobile banking to transfer money between accounts.
  • Mobile banking users are 33% more likely to frequently check their account balances.
  • Over 80% of mobile banking users have used mobile payments.
  • Mobile banking users are 26% more likely to set up automatic bill payments.
  • Mobile banking users are 40% more likely to engage in personal financial management activities.
  • 47% of mobile banking users have used mobile wallets for contactless payments.
  • Mobile banking users are 25% more likely to monitor their spending habits.
  • Mobile banking users are 30% more likely to review their transaction history regularly.
  • 55% of mobile banking users have used mobile banking for loan applications.
  • Mobile banking transactions exceeded $1 trillion in 2020.
  • 77% of mobile banking users check their financial accounts at least once a week.
  • Mobile banking users check their financial accounts 2-3 times more frequently than traditional banking customers.
  • Mobile banking fraud increased by 80% in 2020, highlighting the need for enhanced security measures.
  • Mobile banking usage peaks during evenings and weekends, with 45% of transactions occurring during these times.
  • 68% of mobile banking users have used mobile apps to pay bills.
  • The average mobile banking user interacts with their financial app 10-12 times a month.
  • Mobile banking users are 23% more likely to open new accounts digitally through mobile platforms.
  • Mobile banking users are 42% more likely to engage in long-term financial planning activities.
  • Mobile banking usage peaks during lunchtime, with a 15% increase in transactions.
  • Mobile banking transactions are 20% faster than traditional banking transactions.
  • Mobile banking transactions are 15% more likely to be completed outside regular banking hours.
  • 79% of mobile banking users have used mobile apps for bill payment services.

Interpretation

In a world where money talks, it seems mobile banking users are fluent in the language of financial agility. With over 60% of consumers seamlessly transferring funds between accounts, it's no wonder they're 33% more likely to keep a vigilant eye on their balances. From setting up automatic bill payments to engaging in personal financial management activities at a 40% increased rate, these users are not just swiping left and right on their screens, but also on their spending habits. However, amidst the convenience and speed of mobile banking transactions that exceeded $1 trillion in 2020, the dark side looms with an 80% rise in fraud, emphasizing the pressing need for watertight security measures in this digital financial domain. So, while mobile banking usage may peak during evenings, weekends, and lunchtime, one thing remains clear – these users are not just counting their pennies, but also counting on the industry to keep their currency safe in the fast-paced world of mobile finance.

Usage Growth Rate

  • Mobile banking usage increased by 50% in 2020 due to the COVID-19 pandemic.
  • Digital wallet usage for mobile banking increased by 40% in 2020.
  • Mobile banking transactions are expected to grow by 121% by 2024.
  • Mobile banking adoption is growing fastest in developing countries.
  • Mobile banking app usage increased by 20% in 2020.
  • Mobile banking revenues are projected to surpass $37 billion by 2023.
  • Mobile banking is projected to grow at a CAGR of 13.5% from 2021 to 2026.
  • The global mobile banking market is expected to grow at a CAGR of 12.2% from 2021 to 2028.
  • Mobile banking revenues grew by 18% in 2020, reaching $22 billion.
  • The mobile banking market is projected to be worth $171.29 billion by 2026.

Interpretation

As the world collectively embraced the "new normal" of the COVID-19 era, it seems our smartphones became not just a tool for scrolling through memes, but also the gateway to our financial futures. With mobile banking usage skyrocketing, digital wallets bulging, and transactions multiplying like rabbits, it's clear that the mobile banking industry is not just a trend, but a way of life. And while developing countries are leading the charge, it's a reminder that financial inclusion knows no borders. So, as we tap away on our mobile banking apps like it's second nature, let's remember: the future is not just digital, it's in the palm of our hands.

User Adoption Rate

  • Mobile banking users are expected to reach 1.5 billion globally by 2024.
  • 82% of smartphone users have used mobile banking in the past six months.
  • Over 40% of U.S. consumers use mobile banking to check their account balances.
  • Mobile banking is the most widely used banking channel globally, with 89% of consumers having used it.
  • Mobile banking is most popular in Asia, with over 60% of consumers using mobile banking services.
  • By 2025, mobile banking is expected to reach over 2 billion users globally.
  • Mobile banking adoption is highest among urban consumers, at 76%.
  • Mobile banking adoption is growing rapidly in the Middle East and Africa regions.
  • Mobile banking adoption is increasing among older age groups, with 65+ users accounting for 28% of mobile banking users.
  • By 2023, mobile banking penetration is expected to reach 61% of mobile phone users worldwide.
  • Mobile banking adoption is increasing in rural areas, with a 25% growth in mobile banking users.

Interpretation

With mobile banking usage skyrocketing globally, one thing is clear: the era of carrying a bulky checkbook is long gone. From checking balances to transferring funds, the convenience of having a bank in your pocket is enticing more users, across all ages and regions, to embrace this financial revolution. So whether you're a digital-savvy Gen Z or a tech-curious retiree, the future of banking is literally at your fingertips. As mobile banking reaches new heights, the question is not 'will you join the trend?' but 'how soon can you download that app?'

User Preferences

  • 68% of mobile banking users prefer to use apps over browsers for banking.
  • Mobile banking usage is highest among the 18-34 age group, with 94% using mobile banking.
  • 66% of consumers are worried about the security of mobile banking apps.
  • 72% of consumers prefer mobile banking due to its convenience.
  • 59% of mobile banking users have used peer-to-peer payment services.
  • 85% of mobile banking users find biometric authentication more secure than traditional methods.
  • Over 70% of mobile banking users value customer service options within mobile apps.
  • 63% of consumers prefer mobile banking due to its ease of use.
  • Mobile banking users are 20% more likely to set up account alerts for financial activities.
  • Mobile banking users are 18% more likely to receive personalized financial advice through mobile apps.
  • Over 50% of mobile banking users have used mobile banking for investment purposes.
  • 78% of mobile banking users feel more in control of their finances due to mobile banking apps.
  • Mobile banking customers are 35% more satisfied with their overall banking experience compared to non-users.
  • 70% of mobile banking users prefer mobile deposit features for check deposits.
  • 73% of mobile banking users cite security features as the top reason for choosing a particular mobile banking app.
  • 80% of mobile banking users consider mobile deposits to be a convenient feature.
  • 62% of mobile banking users have used mobile apps for retirement planning.
  • Mobile banking users are 25% more likely to utilize financial calculators provided by banks.
  • Mobile banking is the primary channel for 35% of consumers to access banking services.
  • Mobile banking users are 28% more likely to participate in digital financial education initiatives.

Interpretation

In a digital world where convenience and security reign supreme, the Mobile Banking Industry is making waves with some eye-opening statistics. From the 18-34 age group dominating mobile banking usage to the majority's preference for app over browser banking, it's clear that the future of finance is in the palm of our hands. While concerns about app security linger, the allure of convenience and control over financial matters through mobile apps is undeniable. Interestingly, mobile banking users are not just passive observers but active participants in their financial well-being, utilizing services like peer-to-peer payments and personalized advice. With biometric authentication winning hearts and minds, and customer service at their fingertips, it seems like mobile banking users have found a winning formula for a satisfying banking experience. So, if you're not on the mobile banking bandwagon yet, these stats might just make you tap that download button with renewed interest and a sense of empowerment.

References