GITNUX REPORT 2024

Global IT Outsourcing Industry Statistics: Market Size, Growth, and Trends

Discover the booming IT outsourcing industry: $397.6B market, efficiency gains, and global job creation.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

IT outsourcing can save businesses up to 30% in operational costs.

Statistic 2

91% of companies believe that outsourcing allows them to focus on their core business functions.

Statistic 3

68% of companies report that outsourcing improved the quality of their services.

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76% of companies believe that outsourcing providers can offer access to new technologies and capabilities.

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Outsourcing non-core functions allows companies to free up an average of 27% more time for strategic activities.

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79% of businesses believe that outsourcing helps them access specialized expertise and talent.

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88% of companies believe that outsourcing helps them improve their overall operational efficiency.

Statistic 8

73% of companies outsource to gain better access to leading industry practices and innovations.

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84% of companies report that outsourcing has improved their ability to access and scale global markets.

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The global IT outsourcing market size is projected to reach $397.6 billion by 2025.

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The average annual outsourcing contract value worldwide is approximately $70 million.

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The IT outsourcing market in the healthcare sector is estimated to reach $81.33 billion by 2025.

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64% of IT leaders believe outsourcing is a critical component of their company's success.

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78% of businesses around the world are currently outsourcing or planning to outsource IT services.

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Security and data privacy concerns are the top challenges faced by companies in IT outsourcing.

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Cloud computing services account for 25% of total IT outsourcing spending worldwide.

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The IT outsourcing industry is estimated to grow at a CAGR of 5.8% from 2021 to 2026.

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The global IT outsourcing market is expected to create over 2.5 million jobs by 2026.

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The healthcare sector is seeing increasing adoption of IT outsourcing, with a CAGR of 8.3% from 2021 to 2026.

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Small and medium-sized enterprises (SMEs) are increasingly leveraging IT outsourcing services, with a growth rate of 6.9% from 2021 to 2026.

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Managed services account for 51% of the total IT outsourcing market revenue.

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The global IT outsourcing market is expected to grow at a CAGR of 4.42% from 2021 to 2028.

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The global IT outsourcing industry is driven by trends such as digital transformation, AI, and cloud services.

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57% of organizations outsource to reduce operating costs, according to a Deloitte survey.

Statistic 25

The educational sector is increasing its adoption of IT outsourcing, with a projected CAGR of 7.1% from 2021 to 2026.

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The automotive industry is witnessing a growth in IT outsourcing, driven by the demand for connected car technologies.

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The retail industry is increasingly adopting IT outsourcing services to enhance customer experiences and optimize operations.

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The manufacturing sector is leveraging IT outsourcing to drive digital transformation and enhance supply chain management.

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The IT outsourcing market in the government sector is expected to grow at a CAGR of 5.7% from 2021 to 2026.

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The United States is the largest market for IT outsourcing services, accounting for 51% of the total global market share.

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Asia-Pacific is the fastest-growing region in IT outsourcing, with a projected CAGR of 7.5% from 2021 to 2026.

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The IT outsourcing market in Europe is expected to reach $149 billion by 2026.

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Latin America is emerging as a key destination for IT outsourcing, with a projected CAGR of 6.2% from 2021 to 2026.

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The IT outsourcing market in North America is projected to reach $93.59 billion by 2025.

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Asia-Pacific is the largest market for IT outsourcing services, with a revenue share of 38%.

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The IT outsourcing market in the Middle East and Africa is expected to grow at a CAGR of 6.3% from 2021 to 2026.

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The telecommunications industry is the largest user of IT outsourcing services, accounting for 17% of total spending.

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The banking and finance sector is the second-largest user of IT outsourcing services, with a market share of 16%.

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The software development segment accounts for the largest share of IT outsourcing services, with a market size of $86.67 billion.

Statistic 40

Startups and small businesses account for 37% of the total IT outsourcing market revenue.

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Summary

  • The global IT outsourcing market size is projected to reach $397.6 billion by 2025.
  • The average annual outsourcing contract value worldwide is approximately $70 million.
  • 64% of IT leaders believe outsourcing is a critical component of their company's success.
  • 78% of businesses around the world are currently outsourcing or planning to outsource IT services.
  • The United States is the largest market for IT outsourcing services, accounting for 51% of the total global market share.
  • IT outsourcing can save businesses up to 30% in operational costs.
  • 91% of companies believe that outsourcing allows them to focus on their core business functions.
  • 68% of companies report that outsourcing improved the quality of their services.
  • Asia-Pacific is the fastest-growing region in IT outsourcing, with a projected CAGR of 7.5% from 2021 to 2026.
  • The IT outsourcing market in Europe is expected to reach $149 billion by 2026.
  • Security and data privacy concerns are the top challenges faced by companies in IT outsourcing.
  • Cloud computing services account for 25% of total IT outsourcing spending worldwide.
  • The IT outsourcing industry is estimated to grow at a CAGR of 5.8% from 2021 to 2026.
  • 76% of companies believe that outsourcing providers can offer access to new technologies and capabilities.
  • Outsourcing non-core functions allows companies to free up an average of 27% more time for strategic activities.

Step right up, folks, to witness the dazzling spectacle of the IT outsourcing industry, where billions dance in the clouds and businesses find their knight in shining armor! Picture this: a market size projected to soar to $397.6 billion by 2025, with average annual contracts worth a cool $70 million—a number even Scrooge McDuck would envy! As 78% of businesses plan to hop on the outsourcing bandwagon, its clear that this trend is more popular than avocado toast. With 91% of companies claiming outsourcing lets them strut their stuff on core activities, and a whopping 27% extra time to spare, its no wonder IT outsourcing is the talk of the tech town. So, grab your popcorn and settle in as we unravel the enchanting world of IT outsourcing, where savings, quality, and growth collide in a high-tech tango!

Benefits of Outsourcing

  • IT outsourcing can save businesses up to 30% in operational costs.
  • 91% of companies believe that outsourcing allows them to focus on their core business functions.
  • 68% of companies report that outsourcing improved the quality of their services.
  • 76% of companies believe that outsourcing providers can offer access to new technologies and capabilities.
  • Outsourcing non-core functions allows companies to free up an average of 27% more time for strategic activities.
  • 79% of businesses believe that outsourcing helps them access specialized expertise and talent.
  • 88% of companies believe that outsourcing helps them improve their overall operational efficiency.
  • 73% of companies outsource to gain better access to leading industry practices and innovations.
  • 84% of companies report that outsourcing has improved their ability to access and scale global markets.

Interpretation

In the world of IT outsourcing, the statistics paint a picture of businesses reaping substantial benefits while handing off the less glamorous tasks, akin to passing the less desirable chores to a reliable neighbor. Saving up to 30% in operational costs is like finding a hidden treasure chest, unlocking a world of possibilities for growth and innovation. With the majority of companies believing that outsourcing allows them to shine the light on their core competencies, it's akin to hiring a top-notch sous chef to handle the tedious prep work while the executive chef focuses on creating culinary masterpieces. And when outsourcing not only saves time for strategic activities but also grants access to cutting-edge technologies and global markets, it's like having a team of superheroes swoop in to save the day, armed with capes woven with expertise and talent. It's clear that outsourcing isn't just a trend—it's a strategic move that can elevate businesses to new heights while leaving the competition in the dust.

Global Market Size

  • The global IT outsourcing market size is projected to reach $397.6 billion by 2025.
  • The average annual outsourcing contract value worldwide is approximately $70 million.
  • The IT outsourcing market in the healthcare sector is estimated to reach $81.33 billion by 2025.

Interpretation

With the global IT outsourcing market poised to burst through the $397.6 billion mark by 2025, it seems the industry is providing more than just tech support – it's offering a financial prescription for businesses looking to streamline operations. With an average annual outsourcing contract value of $70 million, it's clear that companies are willing to bet big on external IT services to stay ahead in the game. And as the healthcare sector gears up to invest $81.33 billion in outsourcing, it appears that even the medical world is turning to the tech gurus for a healthy dose of efficiency. It seems the prescription for success these days is outsourcing, so don't be surprised if your doctor's next piece of advice is to outsource your IT headaches!

Industry Trends and Insights

  • 64% of IT leaders believe outsourcing is a critical component of their company's success.
  • 78% of businesses around the world are currently outsourcing or planning to outsource IT services.
  • Security and data privacy concerns are the top challenges faced by companies in IT outsourcing.
  • Cloud computing services account for 25% of total IT outsourcing spending worldwide.
  • The IT outsourcing industry is estimated to grow at a CAGR of 5.8% from 2021 to 2026.
  • The global IT outsourcing market is expected to create over 2.5 million jobs by 2026.
  • The healthcare sector is seeing increasing adoption of IT outsourcing, with a CAGR of 8.3% from 2021 to 2026.
  • Small and medium-sized enterprises (SMEs) are increasingly leveraging IT outsourcing services, with a growth rate of 6.9% from 2021 to 2026.
  • Managed services account for 51% of the total IT outsourcing market revenue.
  • The global IT outsourcing market is expected to grow at a CAGR of 4.42% from 2021 to 2028.
  • The global IT outsourcing industry is driven by trends such as digital transformation, AI, and cloud services.
  • 57% of organizations outsource to reduce operating costs, according to a Deloitte survey.
  • The educational sector is increasing its adoption of IT outsourcing, with a projected CAGR of 7.1% from 2021 to 2026.
  • The automotive industry is witnessing a growth in IT outsourcing, driven by the demand for connected car technologies.
  • The retail industry is increasingly adopting IT outsourcing services to enhance customer experiences and optimize operations.
  • The manufacturing sector is leveraging IT outsourcing to drive digital transformation and enhance supply chain management.
  • The IT outsourcing market in the government sector is expected to grow at a CAGR of 5.7% from 2021 to 2026.

Interpretation

In a world where outsourcing is not just a trend, but a necessity for staying competitive, the IT outsourcing industry is a thriving hub of innovation and efficiency. With a majority of IT leaders recognizing its critical role in company success and an ever-increasing number of businesses turning to outsourcing for their IT needs, it's clear that this isn't just a passing fad. However, amidst the growth and optimism, challenges loom large, with security and data privacy concerns taking center stage. As the industry continues to expand, driven by digital transformation, AI, and cloud services, it's evident that the future of IT outsourcing is bright, with opportunities for job creation, sector-specific growth, and cost-saving strategies. As organizations across various sectors, from healthcare to retail to government, embrace IT outsourcing, one thing is certain – in a world where change is constant, outsourcing is here to stay.

Regional Market Analysis

  • The United States is the largest market for IT outsourcing services, accounting for 51% of the total global market share.
  • Asia-Pacific is the fastest-growing region in IT outsourcing, with a projected CAGR of 7.5% from 2021 to 2026.
  • The IT outsourcing market in Europe is expected to reach $149 billion by 2026.
  • Latin America is emerging as a key destination for IT outsourcing, with a projected CAGR of 6.2% from 2021 to 2026.
  • The IT outsourcing market in North America is projected to reach $93.59 billion by 2025.
  • Asia-Pacific is the largest market for IT outsourcing services, with a revenue share of 38%.
  • The IT outsourcing market in the Middle East and Africa is expected to grow at a CAGR of 6.3% from 2021 to 2026.

Interpretation

In the fast-paced world of IT outsourcing, it's clear that the United States is still wearing the crown as the largest market player, with a hefty 51% global market share. However, the Asia-Pacific region is not one to be underestimated, showcasing its impressive growth potential with a projected CAGR of 7.5%. Europe is stepping up its game, eyeing a chunk of the $149 billion pie by 2026, while Latin America is making waves with a solid projected CAGR of 6.2%. North America is also in the running, aiming for a piece of the $93.59 billion cake by 2025. Meanwhile, let's not forget about the burgeoning Middle East and Africa region, gearing up for a 6.3% CAGR sprint. It seems like in the world of IT outsourcing, everyone wants a slice of the digital pie!

Sector-specific Adoption

  • The telecommunications industry is the largest user of IT outsourcing services, accounting for 17% of total spending.
  • The banking and finance sector is the second-largest user of IT outsourcing services, with a market share of 16%.
  • The software development segment accounts for the largest share of IT outsourcing services, with a market size of $86.67 billion.
  • Startups and small businesses account for 37% of the total IT outsourcing market revenue.

Interpretation

In a digital age where even toaster ovens seem to require software updates, it's no surprise that the telecommunications industry leads the charge in outsourcing IT services – they just can't hang up on technology. Not to be outdone, the banking and finance sector follows closely behind, valuing IT support almost as much as a good investment. As for the software development segment, well, they've cornered the market with a whopping $86.67 billion proof that coding is the new gold rush. And let's not forget about the scrappy startups and plucky small businesses who make up a hearty 37% slice of the IT outsourcing pie – proving that when it comes to tech, size really doesn't matter.

References