Gitnux/Report 2026

Inventory Management Retail Industry Statistics

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12Sections
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How this report is researched
01Editorial Scope

Before any source is gathered, an editor locks the question, what qualifies, and how the piece will be judged.

02Source Research

Search agents collect the source set and pull each data point out with its provenance attached.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 39 days

01 Industry overview

The inventory management retail industry at a glance

Retail inventory management software is a $10.54 billion global market in 2026, expanding as retailers invest in cloud platforms, demand forecasting, omnichannel visibility and loss prevention.

$10.54B[27]
Global market size, 2026
12.3%[27]
Forecast CAGR, 2026–2030
17.1%[82]
U.S. e-commerce share, Q2 2026
18%[65]
Shoplifting increase in 2024
Market size
The global retail inventory management software market was valued at $10.54 billion in 2026. The market includes systems supporting retail inventory visibility, forecasting, replenishment, warehouse and distribution-center inventory, and related applications.[27]
Forecast & CAGR
Revenue is forecast to reach $16.78 billion by 2030, implying a 12.3% compound annual growth rate from 2026 to 2030. Growth is being supported by cloud deployment, real-time stock visibility and retailers’ need to coordinate stores, distribution centers and online channels.[27]
Market share & regions
The market is reported across Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East and Africa. Separately, U.S. e-commerce accounted for 17.1% of total retail sales in the second quarter of 2026, reinforcing the importance of inventory synchronization across digital and physical channels.[27][82]
Segmentation
The market is segmented by type, deployment, pricing, application and end user. Product coverage includes store and omnichannel inventory visibility, demand forecasting and replenishment, warehouse and distribution-center inventory, and other inventory-management functions.[27][25]
Key players & concentration
Named participants include Microsoft, IBM, Oracle, SAP, Square, Sage, Epicor, Zoho, Manhattan Associates, Lightspeed Retail, Logility, Brightpearl, Retail Pro International and Fishbowl. Publicly available sources reviewed did not provide a reliable market-share percentage or concentration ratio for these companies.[27]
Trends, drivers & challenges
Retailers are prioritizing AI forecasting, warehouse automation and real-time inventory visibility; Deloitte reported that these were among the main technology investment areas identified by retail executives for 2025. Loss prevention is also a major operational driver: the 2026 NRF study found average shoplifting incidents fell 12.4% between 2024 and 2025, while organized retail crime continued to shift toward phone scams, gift-card fraud and cargo theft.[66][69]
Consumer behavior & competition
The expansion of online purchasing increases pressure on retailers to maintain accurate stock information across stores, warehouses and digital storefronts. U.S. e-commerce sales reached $340.2 billion in the second quarter of 2026 and grew 12.2% year over year, compared with 6.7% growth in total retail sales.[82]
M&A
Retail analytics and inventory-adjacent software remained active in 2025: Crisp acquired Cantactix on June 25, 2025, adding category and space-management capabilities linked to demand, inventory and product availability. Hyde Park Capital also listed a $450 million April 2025 acquisition of Gatekeeper Systems, a provider of shopping-cart management and anti-theft technology.[113][114]
Latest news
The latest cited industry developments are the NRF’s 2026 retail theft and violence study, updated September 29, 2026, and the U.S. Census Bureau’s August 18, 2026 e-commerce release. NRF reported an 8.1% decline in merchandise-theft incidents between 2024 and 2025, while Census reported 17.1% e-commerce penetration in U.S. retail sales for the second quarter of 2026.[69][82]
report visual · Comparison

Global retail management systems software market share by region

North America holds the largest share at 55%.

North America55%
Europe21%
Asia Pacific9%
Middle East and Africa9%
South America6%
source-verifiedcascadiacapital.com

02 Ranking

Top 10 Companies in the Inventory Management Retail Industry

The leading companies in the inventory management retail industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 10, 2026 · Next review December 10, 2026

Verdict

Oracle leads Gitnux's 2026 inventory management retail ranking with an Overall score of 9.7, with operating margin 31% backed by retail inventory control and pricing operations. SAP is the runner-up at 9.5, driven by R&D 18% of revenue supporting demand forecasting and replenishment software.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in retail ERP & inventory suites

    Oracle

    US

    Ranked #1 · 9.7 · Retail ERP & inventory suites

    Why we picked it: Its retail suite manages merchandising, purchasing, inventory control, and pricing for retailers.

  2. Leader in commerce platforms for retail

    Shopify

    CA

    Ranked #3 · 9.4 · Commerce platforms for retail

    Why we picked it: Its commerce tools include orders and inventory management across online and physical channels.

  3. Leader in multi-echelon inventory planning

    Blue Yonder

    US

    Ranked #4 · 9.1 · Multi-echelon inventory planning

    Why we picked it: It focuses on multi-echelon inventory planning and replenishment execution for retail networks.

Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.

Full ranking

Sort by
Top 10 companies in the inventory management retail industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Oracle

Retail ERP & inventory suites · US

9.7
2

SAP

Retail ERP & inventory suites · DE

9.5
3

Shopify

Commerce platforms for retail · CA

9.4
4

Blue Yonder

Multi-echelon inventory planning · US

9.1
5

Zoho Corporation

SMB inventory & order management · IN

9.0
6

Manhattan Associates

Retail inventory, order and warehouse management · US

8.7
7

Aptos

Retail merchandising, inventory and store software · US

8.7
8

Infor

Retail inventory, demand and warehouse software · US

8.4
9

Lightspeed Commerce

Retail POS, commerce and inventory management · CA

7.9
10

e2open

Retail supply-chain and inventory orchestration · US

7.6

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 10, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Samuel Norberg. (2026, November 10). Top 10 companies in the inventory management retail industry. In Inventory Management Retail Industry Statistics. Gitnux. https://gitnux.org/inventory-management-retail-industry-statistics/#top-companies

04 Statistics

Technology & Innovation

AI and automation adoption patterns show broad use, including 49% of grocery retailers piloting AI for inventory management and forecasting in 2026.

AI in the inventory management retail industry

  • 49% of grocery retailers had deployed or piloted AI for inventory management and forecasting in 2026.[1]
  • 82% of retail and consumer packaged goods companies invested in AI for demand forecasting and prediction in 2025.[2]
  • 44% of specialty retailers had deployed or piloted AI for inventory management and forecasting in 2026.[1]
  • 52% of North American retailers had implemented AI for distribution and logistics, including warehouse automation, in 2025.[3]
  • 71% of retail, manufacturing and wholesale organizations planned to invest in generative or agentic AI over the next three to five years in 2026 globally.[4]
  • 36% of North American retailers planned to implement AI for supply-chain sourcing, demand forecasting, inventory optimization or automated replenishment in 2025.[3]

Automation in the inventory management retail industry

  • 57% of retailers were somewhat satisfied with their automation and robotics investments for the 2025 peak season.[5]
  • 5% of retailers deployed robotics such as goods-to-person systems, automated guided vehicles or shelf-auditing robots before the 2025 peak season.[5]
  • 53% of retailers deployed AI-driven forecasting or planning tools before the 2025 peak season.[5]
  • 86% of retailers reported reduced time spent on manual tasks after introducing store-intelligence technology in 2026.[4]
  • Retailers planning store-intelligence investments expected to spend an average of $160,450 during the following 12 months in 2024.[6]
  • 53% of retailers deployed fixed automation such as conveyor belts or automated storage and retrieval systems before the 2025 peak season.[5]

Digital Transformation in the professional and business services sector (sector benchmark)

  • 55% of business-services CEOs identified keeping pace with technology and AI transformation as their greatest concern in PwC’s 2025 global CEO survey.[7]
  • 35.51% of EU professional, scientific and technical enterprises using AI applied it to business-administration or management processes in 2025.[8]
  • 51% of U.S. technology executives reported no increase in performance or profitability from digital-transformation investments during the previous two years.[9]
  • 40.4% of EU enterprises in professional, scientific and technical activities used at least one AI technology in 2025.[8]

Technology Adoption in the professional and business services sector (sector benchmark)

  • 27.33% of EU professional, scientific and technical enterprises using AI applied it to production processes in 2025.[8]
  • 18.55% of EU professional, scientific and technical enterprises using AI applied it to ICT security in 2025.[8]
  • 30.87% of EU professional, scientific and technical enterprises using AI applied it to accounting, controlling or finance management in 2025.[8]
  • 22.32% of EU professional, scientific and technical enterprises using AI applied it to research and development or innovation activities in 2025.[8]

Cloud Computing in the professional and business services sector (sector benchmark)

  • 90.7% of Australian professional, scientific and technical enterprises used cloud computing services in 2022.[10]
  • 77.7% of Dutch professional, scientific and technical enterprises used cloud computing services in 2023.[10]
  • 91.2% of Finnish professional, scientific and technical enterprises used cloud computing services in 2023.[10]
  • 80.4% of Danish professional, scientific and technical enterprises used cloud computing services in 2023.[10]

Big Data in the professional and business services sector (sector benchmark)

  • 46.8% of Swedish professional, scientific and technical enterprises conducted big-data analysis in 2023.[10]
  • 47.5% of German professional, scientific and technical enterprises conducted big-data analysis in 2023.[10]
  • 57.5% of Dutch professional, scientific and technical enterprises conducted big-data analysis in 2023.[10]
  • 45.4% of Finnish professional, scientific and technical enterprises conducted big-data analysis in 2023.[10]

IoT in the professional and business services sector (sector benchmark)

  • 36.3% of Irish professional, scientific and technical enterprises used Internet-of-Things technologies in 2021.[10]
  • 52.0% of South Korean professional, scientific and technical enterprises used Internet-of-Things technologies in 2022.[10]

05 Statistics

Data & Analytics

Data integration and inventory performance tracking remain uneven; only 39% integrated inventory data with telemetry data in 2024.

Business intelligence in the inventory management retail industry

  • 49% of US retailers report store-intelligence technologies positively affect price planning in 2024.[11]
  • 49% of US retailers report store-intelligence technologies positively affect out-of-stock reduction in 2024.[11]
  • 39% of retail organizations integrated inventory data with telemetry data in 2024.[12]
  • 20% of surveyed US retailers had fully scaled store-intelligence technologies in 2025.[13]
  • 64% of US retailers were actively investing in solutions addressing out-of-stocks in 2025.[13]
  • $160,450 was the average planned 12-month investment in store-intelligence technologies among surveyed US retailers in 2024.[11]

Data analytics in the inventory management retail industry

  • 55% of retailers selected advanced analytics among their top retail technologies for investment or upgrades in 2023–2024.[14]
  • 52% of retailers selected demand forecasting among their top technologies for investment or upgrades in 2023–2024.[14]
  • 51% of non-grocery retail businesses reported no access to real-time data in 2024.[15]
  • 35% of US small and medium-sized retailers used unified inventory tools in 2025.[16]
  • 43.5% of US retail respondents considered advanced analytics useful for key inventory-management decisions in the survey period ending in 2018.[17]
  • 44% of UK retailers with turnover between £10 million and £50 million used spreadsheets to forecast inventory in 2024.[18]

Data Quality in the professional and business services sector (sector benchmark)

  • 95% of enterprise companies with at least $1 billion in revenue had experienced a data-quality issue directly affecting business outcomes in 2024.[19]
  • 67% of supply management organizations said their data quality was better or significantly better than two years earlier in 2024.[20]
  • 49% of supply management organizations reported that their data quality was good or excellent in 2024, based on a survey of more than 121 respondents.[20]
  • 23% of supply management firms spent at least 21% of their time cleaning data in 2024.[20]
  • 50% of organizations identified data-quality issues as the biggest challenge affecting their data-integration projects in 2024.[21]
  • 87% of enterprise data leaders said traditional rules-based approaches to data quality did not scale to current needs in 2024.[19]

Data Governance in the professional and business services sector (sector benchmark)

  • 61% of organizations had a dedicated data-governance function in 2024, according to a survey of more than 121 supply management professionals.[20]
  • 32% of organizations in the 2024 governance study had a formal governance organization in place, while 68% had none.[22]
  • 33% of North American organizations had a formal data-governance organization in place in 2024.[22]
  • 71% of global organizations reported having a data-governance program in 2024, up from 60% in 2023.[21]
  • 81% of supply management organizations found their data-governance program useful in 2024.[20]
  • 18.3% of organizations used a data-governance or catalog solution as part of their governance program in 2024.[22]

KPIs in the inventory management retail industry

  • 56.2% of inventory-management survey respondents tracked order cycle time in 2026.[23]
  • 68.2% of inventory-management survey respondents tracked order accuracy rate in 2026.[23]
  • 34% of surveyed retailers tracked inventory turnover rate in 2024.[24]
  • 48.8% of inventory-management survey respondents tracked fill rate in 2026.[23]
  • 25% of surveyed retailers tracked dock-to-stock cycle time in 2024.[24]
  • 28% of surveyed retailers tracked out-of-stock rate in 2024.[24]

06 Statistics

Strategy & Growth

Forecasting and segmentation frame investment, with global market size projected to reach $16.78B by 2030 at 12.3% CAGR.

Growth in the inventory management retail industry

  • $6.35 billion was the projected U.S. retail inventory management software market size in 2035.[25]
  • $2.29 billion was the estimated global retail inventory management software market size in 2026.[26]
  • $4.08 billion was the global retail inventory management software market size in 2025.[25]
  • $10.54 billion was the projected global retail inventory management software market size in 2026.[27]
  • $2.42 billion was the projected U.S. retail inventory management software market size in 2026.[25]
  • $16.78 billion was the projected global retail inventory management software market revenue in 2030.[27]

Differentiation in the inventory management retail industry

  • 13.12% was the projected CAGR for small and medium-sized inventory management software customers through 2031.[28]
  • 56.12% was the large-enterprise share of the global inventory management software market in 2025.[28]
  • 14.58% was the projected CAGR for scanning-and-barcoding inventory software through 2031.[28]
  • 42.38% was the inventory-control-and-tracking application share of the global market in 2025.[28]
  • 90,000 brands were covered by EDITED’s online-retail product data in 2026.[29]
  • 14.19% was the projected CAGR for healthcare inventory management software through 2031.[28]

Mergers and acquisitions in the inventory management retail industry

  • $20 million was the maximum earn-out associated with Descartes’ 2024 Sellercloud acquisition.[30]
  • 77 strategic-led retail deals were tracked in 2024 by PrivSource.[31]
  • 82 retail acquisitions were tracked globally in 2024 by PrivSource.[31]
  • 800 retail-focused professionals joined Accenture through its 2024 acquisition of Logic.[32]
  • 31 private-equity retail deals were tracked in 2024 by PrivSource.[31]
  • 100 locations were operated by Blufox Mobile when St. Cloud Capital provided growth capital in July 2024.[31]

Strategic partnerships in the inventory management retail industry

  • 600,000 shoppers were available through Instacart’s 2025 partnership with Advantage Solutions for in-store audits.[33]
  • 2 companies, Simbe and DeCicco & Sons, formed the 2025 partnership for real-time shelf and inventory visibility.[34]
  • 2 companies, Upshop and Inmar Intelligence, formed the 2025 partnership connecting marketing with retail inventory execution.[35]
  • 2 companies, John Galt Solutions and SPS Commerce, formed the 2024 partnership for retail sales-channel data in Atlas Planning.[36]
  • 4.9 out of 5 was Zipline’s reported customer-satisfaction rating in 2025.[37]
  • 2 companies, Onebeat and Zipline, formed the 2025 strategic integration combining SKU-level inventory decisions with store execution.[37]

07 Statistics

People & Workforce

Operational staffing levels show scale, including 110,200 stockers and order fillers in U.S. retail trade in 2024.

Hiring in the inventory management retail industry

  • 4,200 shipping, receiving and inventory clerks worked in U.S. electronics and appliance retailers in May 2024.[38]
  • 110,200 stockers and order fillers worked in U.S. retail trade in 2024.[39]
  • 89,090 shipping, receiving and inventory clerks were employed in U.S. retail trade according to 2025 occupational estimates.[39]
  • Approximately 92% of Walmart’s U.S. associates were hourly workers in fiscal 2024.[40]
  • 75,500 jobs are projected to be added in U.S. general-merchandise retail between 2024 and 2034.[38]

Employee retention in the inventory management retail industry

  • More than 300,000 U.S. Walmart associates had worked for the company for over 10 years in fiscal 2025.[40]
  • 39% of retailers reported that employee turnover had stayed about the same over the previous 18 months in the 2024 Store Operations Benchmark Survey.[41]
  • 46% of retailers reported store-level, non-managerial employee turnover between 21% and 50% in 2024.[41]
  • 72% of retail employees who left their jobs during the previous three years had left the retail industry altogether, according to a 2023 survey.[42]
  • 21% of retailers reported store-level, non-managerial employee turnover below 20% in 2024.[41]

Remote Work in the professional and business services sector (sector benchmark)

  • 54% of U.S. professional-services firms reported having at least one paid work-from-home employee in November 2024–January 2025.[43]
  • 37.21% was the average share of paid workdays performed from home by U.S. professional and business-services employees in January 2025.[44]
  • 62.8% of U.S. professional and business-services employees who could work at home did so during 2024–2025, while 66.0% could work at home.[38]
  • About 45% of U.S. professional and business-services workers worked remotely during October 2023–September 2024, including hybrid and fully remote work.[45]

Hybrid Work in the professional and business services sector (sector benchmark)

  • 27% of U.S. full-time employees worked in a hybrid arrangement in 2025, compared with 12% fully remote and 61% fully on-site.[46]
  • Across U.S. professional and business services, 22% of full-time employees worked fully from home during January–April 2025.[47]
  • Across U.S. professional and business services, 38% of full-time employees worked hybrid schedules during January–April 2025.[47]
  • 54% of U.S. employees with remote-capable jobs worked in a hybrid arrangement in November 2025.[48]
  • Across U.S. professional and business services, 39% of full-time employees worked fully onsite during January–April 2025.[47]

Upskilling in the inventory management retail industry

  • More than 126,000 Walmart associates had completed company-paid education and training programs by 2026.[40]
  • Two-thirds of Walmart U.S. hourly store roles were full-time in 2026.[40]
  • 86.4% of Walmart U.S. roles above entry level were filled internally in fiscal 2026.[40]
  • More than 115 former Walmart leaders had subsequently become chief executive officers at other companies over the decade reported in 2025.[40]
  • Approximately 75% of Walmart’s U.S. salaried store, club and supply-chain leaders began their careers in hourly roles in 2026.[40]

Employee Engagement in the professional and business services sector (sector benchmark)

  • 32% of U.S. employees were engaged at work in 2025, while 17% were actively disengaged.[48]
  • 33% of U.S. employees were engaged at work in 2023, while 16% were actively disengaged.[48]
  • 34% of U.S. employees were engaged at work in 2022, while 16% were actively disengaged.[48]
  • 32% of U.S. employees were engaged at work in 2024, while 17% were actively disengaged.[48]

DEI in the inventory management retail industry

  • 59.21% of Walmart’s U.S. workforce new hires were people of color in 2024.[40]
  • 51% of Walmart’s approximately 1.6 million U.S. associates identified as people of color in fiscal 2024.[40]

08 Statistics

Customer & Sales

Stock accuracy and synchronization show direct customer impact; 33% of surveyed U.S. small and midsized retailers reported inventory not synchronizing with POS.

Customer experience in the inventory management retail industry

  • 75 points was the 2024 U.S. general-merchandise retail score for checkout speed.[49]
  • 77 points was the 2024 U.S. general-merchandise retail score for merchandise availability from inventory stocks.[49]
  • 82 points was the 2024 U.S. general-merchandise retail score for store-location convenience.[49]
  • 85 points was the 2024 U.S. general-merchandise retail score for pickup-order fulfillment accuracy.[49]
  • 79 points was the 2024 U.S. general-merchandise retail score for merchandise variety and selection.[49]

Customer retention in the inventory management retail industry

  • 25% of surveyed U.S. small and midsized retailers said stockouts cause them to lose more than 10% of customers permanently.[16]
  • 23% of surveyed U.S. small and midsized retailers said they discover an item is out of stock only when a customer tries to purchase it.[16]
  • 56% of surveyed U.S. small and midsized retailers said stockouts cause them to lose up to 10% of customers.[16]
  • 22% was the average three-year customer-retention rate for retail companies focused on channel-led growth, according to Bluecore data.[50]
  • 33% of surveyed U.S. small and midsized retailers said their inventory does not synchronize with their point-of-sale system.[16]

Customer acquisition in the inventory management retail industry

  • 70% of surveyed U.S. small and midsized retailers had 20%–60% of business capital tied up in inventory, limiting funds available for customer acquisition.[16]
  • 28% of surveyed U.S. small and midsized retailers identified multichannel inventory synchronization as a needed solution.[16]
  • 45% of surveyed U.S. small and midsized retailers cited cost as a barrier to improving inventory systems that support customer acquisition.[16]
  • 21% of surveyed U.S. small and midsized retailers still reconcile inventory manually, creating friction for acquiring customers across channels.[16]
  • 43% of surveyed U.S. small and midsized retailers identified real-time inventory tracking as a needed solution for retail growth and service.[16]

Customer loyalty in the inventory management retail industry

  • 57% of surveyed retail consumers were more likely to shop with advertisers offering personalized loyalty rewards, offers or coupons.[51]
  • 56% of loyalty-program operators tracked overall increased sales as a key performance criterion, according to EY's 2024 loyalty study.[52]
  • 51% of loyalty-program operators tracked purchase frequency as a key performance criterion, according to EY's 2024 loyalty study.[52]
  • 20% of surveyed retail consumers shopped with brands offering points or loyalty rewards for purchases.[51]
  • 65% of surveyed parents were more likely to shop with advertisers offering personalized loyalty rewards, offers or coupons.[51]

09 Statistics

Marketing & Brand

Inventory management intersects with order systems and data use, including 53% of retailers investing in order-management systems in 2023.

Marketing in the inventory management retail industry

  • 53% of retailers were investing in order-management systems in 2023.[53]
  • 74% of retail-technology survey respondents planned to increase technology spending during the following 12 months in 2022.[53]
  • 70% of retail-media spending was incremental to annual trade budgets in the 2025 study.[54]
  • 50% of U.S. retailer marketers planned to prioritize display advertising spending in 2025.[55]
  • 83% of U.S. retailer marketers planned to prioritize social-media spending in 2025.[55]

Digital marketing in the inventory management retail industry

  • 90% of Canadian SMB sellers used social-media management tools as much as or more than before the COVID-19 pandemic.[56]
  • 91% of Canadian SMB sellers used SEO tools as much as or more than before the COVID-19 pandemic.[56]
  • 86% of Canadian SMB sellers used e-commerce analytics tools as much as or more than before the COVID-19 pandemic.[56]
  • 15% of retail and e-commerce companies considered their customer-insight generation not very effective for personalization in 2024.[57]
  • 79% of retail and e-commerce companies used customer-data platforms for data collection in 2024.[57]

Branding in the inventory management retail industry

  • $1.3 trillion was the combined brand value of the world’s 100 most valuable retail brands in 2025.[58]
  • 70% of millennial parents were more likely to shop with retailers offering personalized loyalty rewards or coupons in 2024.[51]
  • 65% of parents were more likely to shop with retailers offering personalized loyalty rewards or coupons in 2024.[51]
  • 36% of consumers said they were less loyal to stores and brands in 2024.[51]
  • 57% of consumers were more likely to shop with retailers offering personalized loyalty rewards or coupons in 2024.[51]

Social media in the inventory management retail industry

  • 70% of retail-media marketers planned at least a slight increase in social-commerce advertising budgets in 2025.[14]
  • 92% of retail marketers used social media for marketing in 2025, the highest usage rate among channels surveyed.[59]
  • 97% of marketers said their company used social media for marketing in the first quarter of 2024.[59]
  • 62% of brand and agency respondents increased off-site retail-media spending between 2023 and 2025.[60]
  • 10% of Canadian SMB sellers used social-media management tools less than before the COVID-19 pandemic.[56]

Influencer Marketing in the professional and business services sector (sector benchmark)

  • 78% of B2B influencer-marketing practitioners identify brand awareness and lead generation as their joint top challenges, based on Q1 2026 research.[61]
  • 86% of B2B influencer-marketing practitioners and creators prefer co-creating content with brands rather than amplifying finished brand content, based on Q1 2026 research.[61]
  • 74% of B2B influencers use artificial-intelligence tools to enhance content creation, based on Q1 2026 research.[61]
  • 44% of B2B influencer-marketing practitioners say finding the right talent is their single biggest collaboration obstacle, based on Q1 2026 research.[61]

10 Statistics

Operations & Execution

Store-intelligence rollout supports operational change, with 66% of surveyed retailers beginning implementation in 2025.

Process optimization in the inventory management retail industry

  • 66% of surveyed retailers had begun implementing store-intelligence technologies in 2025, while 20% had fully scaled them, according to Coresight Research.[13]
  • 51% of retailers prioritize in-store operations-management solutions in 2025, according to a global retail survey.[62]
  • 50.00% of European retailers used vendor negotiations to reduce operational costs in 2024.[63]
  • 57% of retailers prioritize real-time inventory visibility to manage consumer demand in 2025, according to a global retail survey.[62]
  • 72.22% of European retailers used process automation to reduce operational costs in 2024, including automated checkout and stock management.[63]

Operational efficiency in the inventory management retail industry

  • 60.8% of retail leaders said generative AI would play a role in their 2024 holiday supply-chain strategy.[64]
  • 34% of large U.S. retailers planned to hire seasonal staff specifically to handle returns during the 2024 holiday period.[65]
  • 60% of retail buyers said AI-enabled tools improved demand forecasting and inventory management in 2024.[66]
  • $890 billion of U.S. retail merchandise was expected to be returned in 2024.[65]
  • 68% of large U.S. retailers prioritized upgrading returns capabilities within six months in 2024.[65]

Quality management in the inventory management retail industry

  • An inventory audit produced an 11% store-wide sales lift in a grocery-retailing field experiment covering approximately 24,000 SKUs across 11 stores.[67]
  • 50%–70% of retail stock-keeping units can be affected by inventory-record inaccuracies at any point, according to a 2025 retail study.[68]
  • $24.5 billion of U.S. holiday retail merchandise was expected to involve fraudulent or abusive returns in 2023.[69]
  • 17% of non-receipted U.S. retail returns were estimated to be fraudulent in 2023.[69]
  • 24,000 SKUs across 11 grocery stores were analyzed in a 2026 study of inventory-record inaccuracy and audit effects.[67]

Supply chain in the inventory management retail industry

  • 25% of retailers were looking to acquire logistics capabilities to improve supply-chain resilience and efficiency.[66]
  • 4% above the pre-pandemic average was the projected retail inventory level in the third quarter of 2023 in McKinsey’s retail analysis.[42]
  • 46% of retail buyers identified supply-chain management as an area where AI-driven analytics could improve operations in 2025.[66]
  • 41% of retailers were expected to use AI for supply-chain visibility within the year covered by Deloitte’s 2026 outlook.[66]
  • 59% of retail executives anticipated a positive return on investment from AI-driven supply-chain initiatives within 12 months in 2026.[66]

Outsourcing / Offshoring in the professional and business services sector (sector benchmark)

  • 47.5% of EU enterprises sourcing abroad sourced administrative and management functions internationally during 2021–2023.[8]
  • 29% of U.S. CPA firms responding to the 2025 National MAP Survey utilized offshoring, rising to 74% among firms with at least $10 million in net client fees.[70]
  • 65% of U.S. CPA firms participating in the 2025 National MAP Survey that offshored used India, followed by 33% using the Philippines.[70]
  • 28.8% of EU enterprises sourcing abroad sourced information and communication technology services internationally during 2021–2023.[8]
  • 60% of EU business-services enterprises sourcing abroad were in the business-services sector, compared with 40% in industry and construction, during 2021–2023.[8]

11 Statistics

Finance & Pricing

Store inefficiencies translate into measurable financial effects; gross-sales losses exceeding 5% were reported from each store-inefficiency category in 2024.

Pricing strategy in the inventory management retail industry

  • 61% of European retailers used some form of dynamic pricing in 2025, while fewer than 15% used algorithmic or AI-based dynamic pricing.[71]
  • 37% of U.S. consumers in 2024 said they would stop buying from a business using dynamic pricing, combining strong agreement and agreement.[72]
  • 46% of consumers across 17 countries considered variable hotel pricing unfair in 2024, compared with 42% who considered it acceptable.[73]
  • 79% of 1,532 consumers reported experiencing an unexpected pricing scenario during the year before Gartner’s 2024 survey.[74]
  • 25% of U.S. consumers in 2024 preferred retailers that used dynamic pricing, combining strong agreement and agreement.[72]

Cost reduction in the inventory management retail industry

  • 40% of retailers reported gross-sales losses exceeding 5% from each of four store-inefficiency categories in 2024.[11]
  • 15% to 25% was the reported sales reduction when retailers locked up merchandise to control theft, according to an industry source cited by AP.[75]
  • 49% of retailers identified price planning and out-of-stock reduction as the most widespread positive impacts of store-intelligence technology in 2024.[11]
  • 4.5% was the average gross-sales loss attributed to four types of store inefficiency in a 2024 retail survey.[11]
  • 29% was the reduction in markdown and disposal losses achieved by ALDI SÜD Germany’s data-driven special-buys project between February 2021 and August 2023.[76]

Profitability in the inventory management retail industry

  • 41.0% was Dillard’s retail gross margin as a percentage of retail net sales in fiscal 2024.[77]
  • 70 basis points was Dollar General’s fiscal-2024 gross-margin decline, driven partly by markdowns, damages, and product-mix changes.[78]
  • 3.51 times was Nordstrom’s inventory-turnover rate in fiscal 2024, compared with 3.58 times in fiscal 2023.[79]
  • 35.5% was Nordstrom’s gross-profit margin in fiscal 2024, up from 34.6% in fiscal 2023.[79]
  • 90 basis points was Nordstrom’s fiscal-2024 gross-margin improvement, attributed partly to inventory productivity and improved shrinkage.[79]

Financial planning in the inventory management retail industry

  • 1.63 was the inventories-to-sales ratio for U.S. furniture, home-furnishings, electronics, and appliance stores in June 2025.[80]
  • $830.2 billion was the total year-end inventory held by U.S. retail-trade employer firms in 2024.[81]
  • $608.0 billion was U.S. seasonally adjusted retail inventory excluding motor vehicles and parts in September 2026.[82]
  • 2.29 was the inventories-to-sales ratio for U.S. clothing and clothing-accessory stores in June 2025.[80]
  • 1.90 was the inventories-to-sales ratio for U.S. motor-vehicle and parts dealers in June 2025.[80]

12 Statistics

Product & Service

Inventory-linked AI use extends into operations, with 60% of surveyed retail organizations expected to implement AI in store operations in 2025.

Product development in the inventory management retail industry

  • 56% of surveyed retail organizations expected to use AI for trade-promotion creation and management in 2025, increasing to 74% by 2027 globally.[83]
  • 50% of surveyed retail organizations expected to use AI for loyalty and customer relationship management in 2025, increasing to 70% by 2027 globally.[83]
  • 52% was the projected increase in retail and consumer-products companies’ spending outside traditional IT operations on AI during 2025, based on a global executive survey.[84]
  • 60% of surveyed retail organizations expected to implement AI in store operations, including inventory management, in 2025, rising to 78% by 2027 globally.[83]
  • 56% of surveyed retail organizations expected to use AI for personalized responses and follow-up actions in 2025, increasing to 78% by 2027 globally.[83]

Product lifecycle in the inventory management retail industry

  • 31% of reported retail inventory inaccuracies were attributed to omnichannel silos in the cited industry analysis.[85]
  • 38% of reported retail inventory inaccuracies were attributed to store-execution errors in the cited industry analysis.[85]
  • 31% of retailers in a reported RFID-outcomes dataset reduced order cancellations after deployment.[85]
  • 23% of retailers in a reported RFID-outcomes dataset improved customer-experience metrics after deployment.[85]
  • 30% of retailers in a reported RFID-outcomes dataset improved inventory accuracy after deployment.[85]

After-sales in the inventory management retail industry

  • 35% of retailers managing returns internally would consider outsourcing returns processing to a third-party logistics provider.[86]
  • 17% was the average difference between holiday retail return rates and overall annual return rates in the United States in 2024.[69]
  • 59% of surveyed brands resold between 11% and 50% of their returns through existing sales channels.[86]
  • 13.7% of U.S. retail returns were associated with fraud in 2023, according to NRF and Appriss Retail.[75]
  • 48% of surveyed retailers managed returns in-house in the 2025 State of Retail Returns report.[86]

Value proposition in the inventory management retail industry

  • 57% of surveyed U.S. consumers planned to use at least one value-added retail service, such as pickup or expedited shipping, during the 2024 holiday period.[74]
  • 22% of surveyed consumers said they would go to another retailer rather than wait when a product was out of stock in 2022.[87]
  • 24% of surveyed consumers said unexpected delays in receiving goods would make them shop with another retail brand in 2022.[87]
  • 51% of surveyed retail and brand executives cited limited AI expertise as a challenge in 2026.[84]
  • 39% of surveyed consumers said bad customer service would make them shop with another retail brand in 2022.[87]

13 Statistics

Sustainability & Ethics

Returns and surplus inventory connect to waste outcomes; 4.63 million tons of surplus food were generated by the U.S. retail sector in 2024.

Sustainability in the inventory management retail industry

  • Amazon donated or supported the donation of more than 166 million items worldwide in 2024, including unsold and overstock inventory.[88]
  • 4.63 million tons of surplus food were generated by the U.S. retail sector in 2024.[89]
  • 51.6% of food wasted in the U.S. retail sector, equal to 1.39 million tons, went to landfill in 2024.[89]
  • 83.5% of Walmart’s operational waste was diverted from landfill and incineration globally in calendar 2024.[40]
  • 85% of Amazon’s waste was diverted from landfill globally in 2024, covering its retail and fulfillment operations.[88]

ESG in the inventory management retail industry

  • 23% of retail companies assessed identified human-rights risks in the 2024 Social Benchmark.[90]
  • 24 was the 2026 KnowTheChain average score for food retailers addressing forced-labour risks.[90]
  • 64% of companies in the 2026 food-retail benchmark disclosed some detail on human-rights risk or impact assessments.[90]
  • 25% was the average retail-sector score for providing decent work in the 2024 Social Benchmark.[90]
  • 18 was the 2026 KnowTheChain average score for consumer-staples merchandise retailers addressing forced-labour risks.[90]

Ethics in the inventory management retail industry

  • 39.5% of Canadian organizations covered by forced-labour legislation reported mandatory training for all employees in 2024.[91]
  • 5/100 was the 2026 food-and-beverage benchmark average for remedy and remediation processes.[92]
  • 7/100 was the 2026 food-and-beverage benchmark average for monitoring supply-chain worker conditions in practice.[92]
  • 45% of Woolworths supply-chain grievances in fiscal 2024 arose in horticulture, according to the company’s disclosure cited in the benchmark.[90]
  • 100% of 850 human-rights and environmental complaints submitted in 2025 were addressed by Amazon.[88]

CSR in the inventory management retail industry

  • 3.04 million pounds were collected through Walmart customer-recycling programs in Africa, Central America, Chile and Mexico in calendar 2024.[40]
  • 60 million meal-equivalents were donated by Amazon in the United States in 2024.[88]
  • 550 companies had committed to Amazon’s Climate Pledge by the end of 2024.[88]
  • 4.2 million metric tons of packaging materials had been avoided by Amazon since 2015 by the end of 2024.[88]
  • 60 industries were represented among Climate Pledge signatories at the end of 2024.[88]

Circular economy in the inventory management retail industry

  • 12% of Amazon packages globally were shipped without additional Amazon packaging in 2024.[88]
  • 86% of senior retail leaders surveyed in 2025 had an established circularity approach for returns, including resale, refurbishment, repair or recycling.[93]
  • 27% of surveyed retailers diverted more than three-quarters of returns from landfill in 2025.[93]
  • 44% of surveyed retailers diverted half or less of their returns from landfill in 2025.[93]
  • 264,000 to 594,000 tonnes of textiles were estimated to be destroyed before use in Europe each year.[94]

Carbon footprint in the inventory management retail industry

  • 894 metric tons of Amazon single-use plastic packaging were used in Europe in 2024.[88]
  • 16.4% was Amazon’s global reduction in single-use plastic delivery packaging in 2024 compared with 2023.[88]
  • 74,137 metric tons of single-use plastic packaging were used by Amazon’s global fulfillment network in 2024.[88]
  • 68,679 metric tons of Amazon single-use plastic packaging were used in the United States and Canada in 2024.[88]
  • 10 billion Amazon items were delivered the same day or next day worldwide in 2024, within the company’s retail logistics network.[88]

15 Statistics

Globalization & Expansion

Inventory synchronization pressure grows with e-commerce; U.S. e-commerce share was 17.1% of total retail sales in Q2 2026.

Globalization in the inventory management retail industry

  • Approximately 46 days of turnover was the global retail inventory level before the COVID-19 pandemic.[106]
  • 7.8% was the forecast year-over-year increase in global retail e-commerce sales from 2024 to 2025.[107]
  • $6.56 trillion was the forecast value of global retail e-commerce sales in 2025.[107]
  • 56% was the increase in retail SMEs’ imports between 2012 and 2022 across OECD countries.[10]
  • 53–57 days of turnover was the approximate global retail inventory level in 2024.[106]

Cultural adaptation in the inventory management retail industry

  • 43% of Canadian consumers said they would choose sustainable products whenever possible for holiday purchases.[108]
  • 44% of Canadian consumers were willing to spend up to 10% more on socially compliant or sustainable retail products.[108]
  • 45% of Indian consumers expected brands to anticipate their needs and communicate proactively.[66]
  • 42% of Canadian consumers aged 35–54 were willing to pay up to 10% more for socially compliant or sustainable products.[108]
  • 27% of Indian consumers expressed interest in geo-targeted product offers.[66]

Supplier management in the inventory management retail industry

  • 30% of companies admitted they were behind or significantly behind in complying with new supply-chain rules.[42]
  • 36% of organizations increased investment in supplier relationship management to negotiate better terms and reduce supply costs.[109]
  • 9% of companies reported that their supply chains were compliant with new sustainability and human-rights rules.[42]
  • 1% of apparel companies reported using shared investments as a supplier-relationship approach.[42]
  • More than 80% of large apparel companies had formed some type of strategic supplier partnership.[42]

Stakeholder management in the inventory management retail industry

  • 24% of North American grocery CEOs ranked government regulation among their leading industry concerns.[42]
  • 30% of companies reported that their boards had a deep understanding of supply-chain risks.[42]
  • 61% of North American grocery CEOs ranked customer downtrading among their top three industry concerns.[42]
  • 27% of North American grocery CEOs identified supply-chain disruption and availability among their top seven concerns.[42]
  • 48% of North American grocery CEOs identified talent hiring and development among their leading concerns.[42]

Distribution channels in the inventory management retail industry

  • 64% of surveyed brands already handled B2B or brick-and-mortar store orders.[110]
  • 48% of retailers in the Omnichannel Retail Index allowed shoppers to filter products by local-store availability.[111]
  • 24% of U.S. supplier sales came through distributors in 2025.[42]
  • 84% of retail respondents had already implemented an omnichannel strategy.[112]
  • 36% of surveyed brands planned to add at least one new sales channel in 2024.[110]

Key questions about the inventory management retail industry

What is the 2026 market size for retail inventory management software?
The global market is valued at $10.54 billion in 2026. It includes inventory visibility, forecasting, replenishment, and warehouse/distribution-center inventory.
How fast is the market expected to grow from 2026 to 2030?
Revenue is forecast to reach $16.78 billion by 2030. That implies a 12.3% compound annual growth rate from 2026 to 2030.
Which companies lead the inventory management retail industry?
Oracle leads Gitnux's 2026 inventory management retail ranking with an Overall score of 9.7, with operating margin 31% backed by retail inventory control and pricing operations. SAP is the runner-up at 9.5, driven by R&D 18% of revenue supporting demand forecasting and replenishment software.
Which technology shifts are most associated with inventory management software demand in 2026?
Growth is supported by cloud deployment and real-time stock visibility, plus demand forecasting and omnichannel coordination. Retailers are prioritizing AI forecasting and loss prevention as drivers.
How is the market structured by offering and deployment?
The market is segmented by type, deployment, pricing, application, and end user. Product coverage includes store and omnichannel inventory visibility, demand forecasting, and replenishment.
What inventory and retail ops performance measures are tracked by retailers in recent surveys?
In 2026, 56.2% tracked order cycle time, and 48.8% tracked fill rate. In 2026, 68.2% tracked order accuracy rate.
Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA
Samuel Norberg. (2026, November 10). Inventory Management Retail Industry Statistics. Gitnux. https://gitnux.org/inventory-management-retail-industry-statistics
MLA
Samuel Norberg. "Inventory Management Retail Industry Statistics." Gitnux, 10 Nov 2026, https://gitnux.org/inventory-management-retail-industry-statistics.
Chicago
Samuel Norberg. 2026. "Inventory Management Retail Industry Statistics." Gitnux. https://gitnux.org/inventory-management-retail-industry-statistics.

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