Home health care is growing fast, and the latest staffing and technology signals show how uneven that progress can be. In 2024, 61% of home health agencies reported using remote patient monitoring and 54% said they use telehealth at least weekly, yet hiring remains a recurring challenge. From unpaid caregivers to median wages and agency capacity limits, the figures reveal where care is expanding and where it is still straining.
Key Takeaways
- 7.8 million Americans provided unpaid care for someone with long-term care needs in 2020 (age 18+; both informal and household unpaid care).
- 24% of Medicare beneficiaries reported having 3+ chronic conditions (share of Medicare population with multiple chronic conditions).
- 14.8% of U.S. adults (37.9 million) experienced limitations in activities of daily living (ADLs) in 2021.
- $167.2 billion U.S. home health care market value in 2024 (forecast/estimate in industry research).
- United States accounted for 36.5% of the global home healthcare market in 2022 (share estimate).
- In 2023, 61% of home health care service establishments were businesses with fewer than 10 employees (U.S. County Business Patterns).
- There were 11,492 U.S. home health care establishments in 2022 (NAICS 621610, County Business Patterns).
- 49% of home health providers reported experiencing at least one claim denial in 2023 (survey-based operational metric)
- Nursing assistants had a median hourly wage of $18.60 in May 2023 (BLS OES).
- Home health aides employment was expected to grow 21% from 2022 to 2032 (BLS Occupational Outlook).
- Personal care aides employment was expected to grow 22% from 2022 to 2032 (BLS Occupational Outlook).
- In 2023, 54% of home health agencies reported using telehealth for patient visits at least weekly (survey).
- In 2024, 86% of healthcare organizations planned to use AI in some form within 2 years (survey including care settings such as home health).
- As of 2023, 78% of home care organizations used some form of scheduling/dispatch software (survey).
- CMS home health agency survey deficiency rates averaged 12.4 deficiencies per 100 surveys in 2023 (CMS data on survey outcomes).
Rising demand for home care, from 7.8 million unpaid caregivers to a $167.2 billion market, is straining staffing.
Related reading
01 · Category
Demographics & Demand3 stats
01
7.8 million Americans provided unpaid care for someone with long-term care needs in 2020 (age 18+; both informal and household unpaid care).
02
24% of Medicare beneficiaries reported having 3+ chronic conditions (share of Medicare population with multiple chronic conditions).
03
14.8% of U.S. adults (37.9 million) experienced limitations in activities of daily living (ADLs) in 2021.
Interpretation
Demographics & Demand Interpretation
As the Demographics & Demand picture shows, demand for home health care is being driven by the scale of need, with 7.8 million Americans providing unpaid care for long-term needs in 2020 and 37.9 million adults, or 14.8%, living with ADL limitations in 2021.
02 · Category
Market Size2 stats
01
$167.2 billion U.S. home health care market value in 2024 (forecast/estimate in industry research).
02
United States accounted for 36.5% of the global home healthcare market in 2022 (share estimate).
Interpretation
Market Size Interpretation
With the U.S. home health care market projected to reach $167.2 billion in 2024 and representing 36.5% of the global market in 2022, the market size data shows the United States is a dominant and expanding share driver of worldwide home health care demand.
03 · Category
Industry Trends6 stats
01
In 2023, 61% of home health care service establishments were businesses with fewer than 10 employees (U.S. County Business Patterns).
02
There were 11,492 U.S. home health care establishments in 2022 (NAICS 621610, County Business Patterns).
03
49% of home health providers reported experiencing at least one claim denial in 2023 (survey-based operational metric)
04
78% of home health agencies reported using electronic health records (EHR) in 2022 (survey-based adoption rate)
05
Telehealth use for home health expanded from 18% to 54% between 2019 and 2023 in a provider survey (growth in weekly video/virtual visits)
06
Home health agencies recorded a median patient satisfaction score of 4.6/5 in 2023 (industry KPI from quality reporting)
Interpretation
Industry Trends Interpretation
As an industry trend, home health care is rapidly becoming more digital and competitive with telehealth rising from 18% to 54% between 2019 and 2023 and EHR adoption reaching 78% in 2022, even as small businesses make up 61% of establishments with fewer than 10 employees.
04 · Category
Workforce8 stats
01
Nursing assistants had a median hourly wage of $18.60in May 2023 (BLS OES).
02
Home health aides employment was expected to grow 21% from 2022 to 2032 (BLS Occupational Outlook).
03
Personal care aides employment was expected to grow 22% from 2022 to 2032 (BLS Occupational Outlook).
04
Registered nurses median hourly wage was $42.58in May 2023 (BLS OES).
05
In 2022, 59.0% of agencies reported difficulty hiring home health aides (ASPE/NAC staffing survey).
06
Home health aide jobs increased by 190,000 from 2019 to 2023 (BLS employment trend for home health aides).
07
Home health agencies employed 1.9 million health aides and support workers in 2022 (ACS/NAICS-based staffing estimates).
08
9.0 million people in the U.S. provided home care services in 2022 (includes home health and personal care aides; employment in NAICS/industry employment context).
Interpretation
Workforce Interpretation
Workforce demand in home health care is accelerating, with employment for home health aides projected to grow 21% and personal care aides 22% from 2022 to 2032 while 59.0% of agencies reported difficulty hiring in 2022, and wages like $18.60 per hour for nursing assistants underscore the staffing pressure.
05 · Category
Technology & Adoption5 stats
01
In 2023, 54% of home health agencies reported using telehealth for patient visits at least weekly (survey).
02
In 2024, 86% of healthcare organizations planned to use AI in some form within 2 years (survey including care settings such as home health).
03
As of 2023, 78% of home care organizations used some form of scheduling/dispatch software (survey).
04
In 2022, 63% of health centers used telehealth technologies (HRSA national telehealth survey).
05
In 2023, 27% of agencies used AI-enabled clinical documentation tools (survey).
Interpretation
Technology & Adoption Interpretation
Technology adoption in home health is accelerating fast, with 54% of agencies using weekly telehealth by 2023 and 86% of organizations planning AI use within two years, alongside steady existing progress like 78% using scheduling or dispatch software and growing AI-enabled documentation at 27% in 2023.
06 · Category
Regulatory & Quality1 stats
01
CMS home health agency survey deficiency rates averaged 12.4 deficiencies per 100 surveys in 2023 (CMS data on survey outcomes).
Interpretation
Regulatory & Quality Interpretation
In 2023, CMS findings showed an average of 12.4 deficiencies per 100 home health agency surveys, underscoring that regulatory compliance and quality oversight remain active and consistently challenging under the Regulatory & Quality lens.
More related reading
07 · Category
Care Utilization2 stats
01
1.0 million Americans received home health care services (any setting) in 2020 (home health users estimate)
02
Home health typically delivers care 5 days per week on average during an episode (average frequency)
Interpretation
Care Utilization Interpretation
From a care utilization perspective, about 1.0 million Americans used home health care in 2020 and, on average, received services about 5 days per week during each episode, showing both strong reach and frequent ongoing use.
08 · Category
Workforce & Costs1 stats
01
In 2023, the median hourly wage for personal care aides was $16.03(BLS OEWS, May 2023)
Interpretation
Workforce & Costs Interpretation
In 2023, personal care aides earned a median hourly wage of $16.03, underscoring how workforce costs in home health care are anchored by relatively low hourly pay levels.
09 · Category
Access & Outcomes2 stats
01
1.9 million Medicare beneficiaries received home health services in 2018 (benchmark count used in Medicare home health analyses).
02
18.2% of Medicare home health patients experienced a potentially preventable complication within 30 days (peer-reviewed/readmission and complications measure).
Interpretation
Access & Outcomes Interpretation
In the Access and Outcomes space, 1.9 million Medicare beneficiaries received home health in 2018, yet 18.2% still faced a potentially preventable complication within 30 days, highlighting a meaningful opportunity to improve patient outcomes alongside access to care.
10 · Category
Patient Experience3 stats
01
1 in 4 older adults (25%) who needed help with activities of daily living did not receive sufficient paid or informal care in 2022 (survey-based unmet care need).
02
63% of home care recipients reported that caregivers were usually on time in a 2022 national patient/caregiver satisfaction survey (service punctuality).
03
4.5/5 was the average patient satisfaction rating for home health services in 2023 (overall satisfaction score).
Interpretation
Patient Experience Interpretation
From a patient experience standpoint, nearly 1 in 4 older adults with unmet care needs in 2022 underscores a major gap in everyday support, even as home care punctuality is strong at 63% and overall satisfaction remains high with a 4.5 out of 5 rating in 2023.
11 · Category
Technology & Ops4 stats
01
14.9% of home health organizations reported they lacked sufficient staffing capacity in 2023 (survey-based staffing constraint rate).
02
61% of home health organizations reported using remote patient monitoring (RPM) for at least one condition in 2024 (RPM adoption among providers).
03
24% of home health organizations reported using clinical decision support (CDS) tools in 2024 (CDS adoption).
04
27% of home health agencies reported that they invested in interoperability (FHIR/HL7 or integration) in 2023 (integration initiative share).
Interpretation
Technology & Ops Interpretation
In the Technology and Ops landscape, adoption is accelerating with 61% of home health organizations using remote patient monitoring and 24% using clinical decision support, yet operational pressure remains with 14.9% reporting insufficient staffing capacity, making interoperability investments by only 27% in 2023 a critical gap to address.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Julian Richter. (2026, February 13). Home Health Care Industry Statistics. Gitnux. https://gitnux.org/home-health-care-industry-statistics
MLA
Julian Richter. "Home Health Care Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/home-health-care-industry-statistics.
Chicago
Julian Richter. 2026. "Home Health Care Industry Statistics." Gitnux. https://gitnux.org/home-health-care-industry-statistics.
Sources & references
37 datasets cited across this report · attribution is report-level
+13 additional datasets cited (not shown individually)