GITNUX MARKETDATA REPORT 2024

Diversity In The Service Industry Statistics

The service industry demonstrates a lack of diversity, particularly in terms of race and gender representation in leadership positions.

Statistic 1

"75% of heads of diversity in the service industry report a direct positive impact on brand reputation."

Sources Icon

Statistic 2

"There is a 24% higher rate of employee morale in diverse service industry workplaces."

Sources Icon

Statistic 3

"In the service industry, customer retention rates are 10% higher for companies with a high diversity index."

Sources Icon

Statistic 4

"Service industry companies with inclusive cultures have 2.3 times higher cash flow per employee."

Sources Icon

Statistic 5

"Service industry organizations with high levels of diversity see 19% higher revenues due to innovation."

Sources Icon

Statistic 6

"Companies with high diversity in the service industry are 1.7 times more likely to be innovation leaders in their market."

Sources Icon

Statistic 7

"85% of companies in the service industry with diversity management programs show an overall performance improvement."

Sources Icon

Statistic 8

"Employees in the service industry who feel included are 167% more likely to recommend their workplace to others."

Sources Icon

Statistic 9

"Service companies in the top quartile for racial and ethnic diversity are 35% more likely to have financial returns above industry medians."

Sources Icon

Statistic 10

"64% of consumers are more likely to support a service brand that highlights diversity in advertising."

Sources Icon

Statistic 11

"Service industry sectors with diverse management are 1.4 times more likely to capture new markets."

Sources Icon

Statistic 12

"Companies in the service industry with diverse executive boards had earnings before interest and taxes (EBIT) that were 53% higher."

Sources Icon

Statistic 13

"Gender-diverse service industry companies are 15% more likely to outperform their peers."

Sources Icon

Statistic 14

"Diverse teams in the service industry are 60% more likely to improve their business processes continually."

Sources Icon

Statistic 15

"90% of business owners in the service industry recognize that diversity creates a competitive advantage."

Sources Icon

Statistic 16

"In the U.S., service industries with diverse teams report a 4.8% increase in productivity compared to less diverse teams."

Sources Icon

Statistic 17

"Diverse teams in the service industry make better business decisions up to 87% of the time."

Sources Icon

Statistic 18

"Diversity training programs in the service industry lead to a 32% increase in retention rates for minority groups."

Sources Icon

Statistic 19

"86% of job seekers say workplace diversity is an important factor when searching for a job in the service industry."

Sources Icon

Statistic 20

"78% of managers in the service industry believe that diversity increases employee satisfaction."

Sources Icon

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!