GITNUXREPORT 2025

Diversity, Equity, And Inclusion In The Payments Industry Statistics

Diversity boosts innovation, performance, and employee engagement in payments industry.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

40% of women in fintech report experiencing gender discrimination

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55% of minority respondents in payments feel their companies do not sufficiently support diversity

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68% of payments executives agree that creating an inclusive culture is crucial for success

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45% of minority employees in payments feel that their company lacks inclusive policies

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35% of fintech startups have a dedicated DEI (Diversity, Equity, Inclusion) strategy

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LGBTQ+ inclusion in the payments industry is reported as a priority by 60% of firms

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50% of small payments companies lack diversity and inclusion training programs

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65% of payments industry employees believe that diversity initiatives positively impact customer trust

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48% of financial services companies have increased their diversity hiring efforts since 2020

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70% of underrepresented minority employees in payments report feeling underserved and overlooked

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60% of women in payments believe their career progression is limited by gender bias

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28% of payments industry professionals have experienced or witnessed discrimination

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88% of organizations recognize that unconscious bias affects hiring decisions

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42% of fintech employees believe their organization lacks adequate DEI resources

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75% of organizations acknowledge that improving diversity enhances team performance

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49% of payments companies have implemented unconscious bias training

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90% of fintech companies believe diversity helps attract top talent

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30% of minority groups report they often feel marginalized in their workplaces

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Approximately 20% of fintech firms have a dedicated budget for DEI initiatives

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65% of women in fintech feel they are treated less equitably than male colleagues

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41% of organizations report difficulty in measuring the success of their diversity initiatives

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50% of young professionals in payments industry prioritize DEI when choosing an employer

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45% of payment industry employees would recommend their company as a diverse workplace

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25% of fintech firms have faced challenges with implementing inclusive hiring policies

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85% of industry leaders agree that leadership commitment is crucial for successful DEI initiatives

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60% of payments companies are actively working to improve gender diversity

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49% of minority employees report feeling their company supports their DEI efforts

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36% of fintech startups have published annual DEI reports

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74% of minority women in fintech report experiencing microaggressions

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52% of organizations believe that their DEI initiatives have directly improved customer satisfaction

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68% of employees from underrepresented groups feel more valued in organizations with strong DEI policies

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43% of payment industry executives see diversity as a driver for competitive advantage

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57% of fintech employees would be more likely to stay longer if their company prioritized DEI

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62% of organizations state that their DEI efforts have improved team collaboration

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70% of companies with inclusive cultures see higher employee engagement

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Only 29% of fintech employees are women

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Women account for just 20% of leadership roles in the payments industry

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Women of color hold only 8% of executive roles in fintech

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Only 15% of fintech funding goes to minority-led startups

Statistic 40

The average tenure of women in leadership roles in payments is 2.5 years shorter than men’s

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52% of minority women in payments report facing barriers to promotion

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Women in payments are 30% less likely to be promoted to executive roles compared to men

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Only 22% of fintech leadership teams are women

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Companies with diverse executive teams are 33% more likely to outperform their peers financially

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Companies with diverse boards are 43% more likely to outperform less diverse ones

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46% of payments industry respondents say that their company’s DEI initiatives have led to better customer relations

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70% of organizations recognize that diverse hiring leads to better innovation outcomes

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55% of fintech firms plan to increase diversity hiring in the next year

Statistic 49

80% of payments firms include diversity goals in their corporate responsibility statements

Statistic 50

75% of payments industry leaders believe that diversity accelerates innovation

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Key Highlights

Companies with diverse executive teams are 33% more likely to outperform their peers financially
40% of women in fintech report experiencing gender discrimination
75% of payments industry leaders believe that diversity accelerates innovation
Only 29% of fintech employees are women
55% of minority respondents in payments feel their companies do not sufficiently support diversity
Women account for just 20% of leadership roles in the payments industry
68% of payments executives agree that creating an inclusive culture is crucial for success
Women of color hold only 8% of executive roles in fintech
45% of minority employees in payments feel that their company lacks inclusive policies
Companies with diverse boards are 43% more likely to outperform less diverse ones
35% of fintech startups have a dedicated DEI (Diversity, Equity, Inclusion) strategy
LGBTQ+ inclusion in the payments industry is reported as a priority by 60% of firms
50% of small payments companies lack diversity and inclusion training programs

Diversity, equity, and inclusion are no longer just buzzwords in the payments industry—they’re proven drivers of innovation, performance, and customer trust, yet persistent disparities and gender gaps highlight the urgent need for deeper commitment and meaningful change.

Diversity and Inclusion Metrics and Perceptions

40% of women in fintech report experiencing gender discrimination
55% of minority respondents in payments feel their companies do not sufficiently support diversity
68% of payments executives agree that creating an inclusive culture is crucial for success
45% of minority employees in payments feel that their company lacks inclusive policies
35% of fintech startups have a dedicated DEI (Diversity, Equity, Inclusion) strategy
LGBTQ+ inclusion in the payments industry is reported as a priority by 60% of firms
50% of small payments companies lack diversity and inclusion training programs
65% of payments industry employees believe that diversity initiatives positively impact customer trust
48% of financial services companies have increased their diversity hiring efforts since 2020
70% of underrepresented minority employees in payments report feeling underserved and overlooked
60% of women in payments believe their career progression is limited by gender bias
28% of payments industry professionals have experienced or witnessed discrimination
88% of organizations recognize that unconscious bias affects hiring decisions
42% of fintech employees believe their organization lacks adequate DEI resources
75% of organizations acknowledge that improving diversity enhances team performance
49% of payments companies have implemented unconscious bias training
90% of fintech companies believe diversity helps attract top talent
30% of minority groups report they often feel marginalized in their workplaces
Approximately 20% of fintech firms have a dedicated budget for DEI initiatives
65% of women in fintech feel they are treated less equitably than male colleagues
41% of organizations report difficulty in measuring the success of their diversity initiatives
50% of young professionals in payments industry prioritize DEI when choosing an employer
45% of payment industry employees would recommend their company as a diverse workplace
25% of fintech firms have faced challenges with implementing inclusive hiring policies
85% of industry leaders agree that leadership commitment is crucial for successful DEI initiatives
60% of payments companies are actively working to improve gender diversity
49% of minority employees report feeling their company supports their DEI efforts
36% of fintech startups have published annual DEI reports
74% of minority women in fintech report experiencing microaggressions
52% of organizations believe that their DEI initiatives have directly improved customer satisfaction
68% of employees from underrepresented groups feel more valued in organizations with strong DEI policies
43% of payment industry executives see diversity as a driver for competitive advantage
57% of fintech employees would be more likely to stay longer if their company prioritized DEI
62% of organizations state that their DEI efforts have improved team collaboration

Diversity and Inclusion Metrics and Perceptions Interpretation

Despite widespread acknowledgment that diversity and inclusion drive innovation and trust, nearly half of employees in the payments industry still grapple with microaggressions, gender biases, and insufficient organizational support, revealing that progress remains as much about closing the gap in perceptions and policies as it is about celebrating the 88% who recognize unconscious bias as a barrier to true equity.

Employee Engagement and Experience

70% of companies with inclusive cultures see higher employee engagement

Employee Engagement and Experience Interpretation

With 70% of companies boasting inclusive cultures reporting higher employee engagement, it's clear that embracing diversity isn't just morally right—it's a smart business move in the payments industry.

Gender and Minority Representation in Leadership

Only 29% of fintech employees are women
Women account for just 20% of leadership roles in the payments industry
Women of color hold only 8% of executive roles in fintech
Only 15% of fintech funding goes to minority-led startups
The average tenure of women in leadership roles in payments is 2.5 years shorter than men’s
52% of minority women in payments report facing barriers to promotion
Women in payments are 30% less likely to be promoted to executive roles compared to men
Only 22% of fintech leadership teams are women

Gender and Minority Representation in Leadership Interpretation

These statistics reveal that while the payments industry may be innovating in technology, it still has significant ground to cover in recalibrating its diversity and inclusion metrics—proving that diversity isn't just a moral imperative but also a catalyst for disruptive, sustainable growth.

Impact of Diversity on Business Performance

Companies with diverse executive teams are 33% more likely to outperform their peers financially
Companies with diverse boards are 43% more likely to outperform less diverse ones
46% of payments industry respondents say that their company’s DEI initiatives have led to better customer relations
70% of organizations recognize that diverse hiring leads to better innovation outcomes

Impact of Diversity on Business Performance Interpretation

These stats reveal that embracing diversity, equity, and inclusion isn't just morally right—it's a smart investment, with companies reaping financial rewards, boosting innovation, and strengthening customer ties through a more representative approach.

Industry and Organizational Initiatives and Goals

55% of fintech firms plan to increase diversity hiring in the next year
80% of payments firms include diversity goals in their corporate responsibility statements

Industry and Organizational Initiatives and Goals Interpretation

With over half of fintech firms vowing to boost diversity hiring and a commanding 80% embedding inclusion in their CSR goals, the payments industry is clearly shifting from lip service to leadership in fostering equitable innovation—though time will tell if these commitments translate into meaningful change.

Perceptions

75% of payments industry leaders believe that diversity accelerates innovation

Perceptions Interpretation

With three-quarters of payments industry leaders recognizing that diversity fuels innovation, it's clear that embracing varied perspectives isn't just good ethics—it's a smart business move in a competitive landscape.