01 Industry overview
The convention industry at a glance
The global convention and business-events industry generated $1.3 trillion in direct spending from 1.65 billion participants in 2025, while exhibition revenues were expected to rise 18% that year.
- $1.3T[77]
- Direct spending, 2025
- 1.65B[77]
- Participants, 2025
- 24.2M[77]
- Jobs supported, 2025
- 18%[23]
- Exhibition revenue growth, 2025
- Market size
- Business events generated $1.3 trillion in direct spending globally in 2025. Including direct, indirect and induced effects, the industry supported $3.1 trillion in total business sales and contributed $1.8 trillion to global GDP.[77]
- Forecast & CAGR
- UFI reported that global exhibition-industry revenues increased by an average of 16% in 2024 and were expected to grow by a further 18% in 2025. This is a year-on-year growth forecast rather than a multi-year CAGR.[23]
- Market share & regions
- In 2025, North America recorded $1.13 trillion in total business-events sales impact, followed by Asia at $888 billion and Western Europe at $766 billion. The figures include direct, indirect and induced impacts and therefore describe regional economic impact rather than convention revenue market share.[49]
- Pricing
- Pricing pressure remains a material industry issue: a 2025 survey reported that event professionals were dealing with higher costs, while UFI identified economic developments, geopolitical challenges, and sustainability or climate issues among the sector’s main medium-term concerns. The available sources do not provide a standardized global average convention price.[35][23]
- Trends, drivers & challenges
- The sector has continued its post-pandemic recovery, with UFI reporting expected exhibition-revenue growth of 18% in 2025 and 46% of companies planning to increase staff numbers over the following six months. Major challenges cited by industry sources include economic uncertainty, geopolitical risk, sustainability requirements, and proving event return on investment.[23][78][26]
- Consumer behavior & competition
- In a survey of more than 1,500 B2B event organizers and attendees, 54% of attendees said they planned to attend more in-person events in 2025, while 53% planned to attend more webinars. Among organizers, 78% considered in-person conferences, summits and conventions their most impactful marketing channel, indicating strong competition for attendee attention and measurable business outcomes.[78]
- Latest news
- The latest major industry benchmark available in the sources is the Events Industry Council’s 2026 Global Economic Significance Study, which reports that business events brought together 1.65 billion participants and generated $1.3 trillion in direct spending in 2025. UFI’s latest barometer also indicates continued exhibition-sector expansion, with 2025 revenues expected to rise 18% year over year.[77][23]
02 Ranking
Top 10 Companies in the Convention Industry
The leading companies in the convention industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
Informa Markets leads Gitnux's 2026 convention ranking with an Overall score of 9.3, with operating over 550 B2B events globally. Freeman is the highest-ranked event services provider at 9.2, with integrated convention services including exhibit fabrication, AV and logistics.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in exhibition and convention organizing
Informa Markets
GB
Ranked #1 · 9.3 · Exhibition and convention organizing
Why we picked it: Its convention-and-exhibition organizing footprint supports large-scale in-person demand and exhibitions.
Leader in convention and event services
Freeman
US
Ranked #2 · 9.2 · Convention and event services
Why we picked it: Its integrated services cover event production inputs that affect attendee experience and venue execution.
Leader in convention center operations
Messe München
DE
Ranked #3 · 9.2 · Convention center operations
Why we picked it: Its center and organizer model aligns with continued exhibition revenue expansion forecasts for 2025.
Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | Informa Markets Exhibition and convention organizing · GB | 9.3 | 9.9 | 9.1 | 9.6 | 9.2 | |
Company snapshot · Informa Markets · Data as of November 11, 2026 Largest exhibition and convention organizer globally, operating over 550 B2B events.[25]
| |||||||
| 2 | Freeman Convention and event services · US | 9.2 | 9.9 | 9.2 | 9.3 | 8.5 | |
Company snapshot · Freeman · Data as of November 11, 2026 Largest provider of integrated convention services including exhibit fabrication, AV and logistics in North America.[79]
| |||||||
| 3 | Messe München Convention center operations · DE | 9.2 | 8.6 | 9.9 | 9.9 | 9.2 | |
Company snapshot · Messe München · Data as of November 11, 2026 Operates one of the largest convention centers in Europe and organizes over 200 events globally.[80]
| |||||||
| 4 | GES Exhibition and convention services · US | 8.9 | 8.6 | 8.9 | 9.8 | 7.7 | |
Company snapshot · GES · Data as of November 11, 2026 Major provider of exhibition, convention and live event services, formerly part of Viad Corp.[81]
| |||||||
| 5 | Clarion Events Exhibition and convention organizing · GB | 8.9 | 8.6 | 9.2 | 9.8 | 8.5 | |
Company snapshot · Clarion Events · Data as of November 11, 2026 Organizes over 180 events across multiple convention sectors and operates globally.[82]
| |||||||
| 6 | Messe Frankfurt Exhibition and convention organizing · DE | 8.7 | 9.1 | 7.7 | 8.7 | 9.2 | |
Company snapshot · Messe Frankfurt · Data as of November 11, 2026 One of the world's largest trade fair and convention organizers with over 400 events globally.[83]
| |||||||
| 7 | Emerald Exhibition and convention organizing · US | 8.6 | 8.6 | 8.6 | 9.3 | 7.7 | |
Company snapshot · Emerald · Data as of November 11, 2026 Operates over 90 conventions and trade shows in the US including NRF Big Show and Comic-Con events.[84]
| |||||||
| 8 | Corticeira Amorim Cork stoppers manufacturing · PT | 8.5 | 9.3 | 7.4 | 7.4 | 9.9 | |
Company snapshot · Corticeira Amorim · Data as of November 11, 2026 World leader in cork processing and producer of about 5.2 billion stoppers annually.[85]
| |||||||
| 9 | Corkart Group Cork flooring and coverings · PT | 8.2 | 7.3 | 8.9 | 8.8 | 7.7 | |
Company snapshot · Corkart Group · Data as of November 11, 2026 Corkart manufactures cork flooring and wall coverings for more than 25 markets.[86]
| |||||||
| 10 | Granorte Cork flooring and coverings · PT | 8.1 | 7.0 | 8.5 | 8.8 | 8.5 | |
Company snapshot · Granorte · Data as of November 11, 2026 Granorte exports cork products to more than 50 countries and operates three production sites.[87]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Marie Larsen. (2026, February 13). Top 10 companies in the convention industry. In Convention Industry Statistics. Gitnux. https://gitnux.org/convention-industry-statistics/#top-companies
Revenue of the largest convention companies
Corticeira Amorim leads with $930M in annual revenue (group level, converted to USD).
03 Trends & forecasts
Top 10 Convention Industry Trends & Forecasts 2027
What is changing in the convention industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01In-person demand remains above baseline
High confidenceBusiness events brought together 1.65 billion participants globally in 2025, while direct spending reached $1.3 trillion, 12.2% above 2019 levels. MPI’s Q2 2026 outlook nevertheless found that only 47% of respondents expected positive live-attendance growth, showing strong demand but more selective participation.[77]
Forecast 2027: In 2027, in-person conventions should remain the dominant format, but attendance growth will be concentrated in events with clear networking, education or commercial value. Aggregate participation is likely to grow modestly rather than repeat the rapid post-pandemic rebound.
02Exhibition revenues continue expanding
Medium confidenceUFI reported that global exhibition revenues rose 16% in 2024 and were expected to rise another 18% in 2025. Exhibition space rented globally was 9% above 2019 levels in 2024, although recovery varied considerably by country.[23]
Forecast 2027: Exhibition revenues should continue to grow in 2027, but at a slower rate than the 2025 forecast as mature markets normalize. A plausible global increase is mid-single-digit to low-double-digit growth, supported by expansion in emerging exhibition markets.
03Budgets lag event-cost inflation
High confidenceIn MPI’s Q2 2026 outlook, 47% of respondents described business conditions as favorable, down from 57% in Q1, while attendance expectations weakened. A separate 2026 planner survey found higher costs were cited by 86.5% of planners and that 55.3% reported lower event budgets.[35]
Forecast 2027: Cost control will remain a central operating priority in 2027. Organizers will increasingly redesign programs, reduce low-value production elements and negotiate multi-year supplier agreements rather than rely only on higher registration fees.
04Per-attendee prices rise more slowly
Medium confidenceGBTA reported that average corporate-meeting cost per attendee increased 4.5% in 2024, with growth projected to slow to 3.7% in 2025 and 2.4% in 2026. The deceleration reflects cost-conscious planning and a shift toward smaller, more curated events.[33]
Forecast 2027: Per-attendee convention costs are likely to keep rising in 2027, but at a lower rate than in the immediate recovery period. Price increases will be most visible in accommodation, food and beverage, labor and audiovisual services, while organizers emphasize value engineering.
05Smaller, more focused events gain share
High confidenceConventionSouth reported that 38% of planners were using more small or regional events as a cost-saving measure, while MPI survey commentary indicated that smaller, focused gatherings were outperforming larger, unfocused events. Economic and political uncertainty also led 51.9% of surveyed planners to plan more events for local or domestic audiences.[35]
Forecast 2027: In 2027, regional conferences, executive forums and satellite events should capture a larger share of programs that previously depended on one large national or international convention. The shift will reduce travel exposure while preserving face-to-face interaction.
06Hybrid formats become more selective
Medium confidenceBizzabo found that 53% of surveyed attendees planned to attend more webinars in 2025, while 54% planned to attend more in-person events. However, PCMA’s meetings survey reported that organizers had organized an average of only eight digital or hybrid events since January, versus 18 planned for 2025 in the prior survey.[88][2]
Forecast 2027: Hybrid delivery will persist in 2027, but it will be used selectively for access, content distribution and continuity rather than automatically attached to every convention. Investment will favor high-quality streaming, recordings and asynchronous content over fully duplicated virtual programs.
07AI adoption outpaces measurable returns
High confidenceCvent’s 2026 pulse data showed that 65% of planners were using generative AI, but only 16% said it had significantly improved planning and execution; 49% reported only modest gains. A 2025 planner survey likewise found broader AI use but limited perceived impact.[16][55]
Forecast 2027: By 2027, AI will be standard for drafting, personalization, scheduling, reporting and attendee-service workflows. The strongest adoption will shift toward tools tied to measurable savings, lead quality or attendee engagement, while experimental applications without clear governance will be discontinued.
08Event platforms consolidate operational data
Medium confidenceCvent reported that unified event-management platforms are being used to centralize data, streamline sourcing and requests for proposals, manage format changes and identify cost-saving opportunities. The same source found that 70% of planners were actively booking or sourcing in September, indicating continued operational activity despite uncertainty.[16]
Forecast 2027: In 2027, buyers will favor integrated platforms that connect registration, venue sourcing, exhibitor management, marketing, finance and post-event measurement. Standalone tools will face pressure to integrate through APIs or specialize in high-value functions.
09ROI measurement becomes a buying requirement
High confidenceConventionSouth reported that ROI was identified as a challenge by 32.6% of planners in 2025, while its 2026 survey found that client concerns included attendance and ROI alongside budget restrictions and higher costs. Bizzabo found that 78% of organizers considered in-person conferences, summits and conventions their most impactful marketing channel.[35][88]
Forecast 2027: In 2027, convention proposals and sponsorship packages will increasingly include pipeline, meetings-booked, lead-conversion, retention and satisfaction metrics. Events that cannot connect attendance and engagement to business outcomes will face greater budget scrutiny.
10Sustainability shifts from pledge to planning
High confidenceUFI identified sustainability and climate issues among the exhibition industry’s most important medium-term business concerns. PCMA reported that only 18% of respondents designed events with sustainability in mind from the concept stage, indicating a gap between stated importance and early planning practice.[23][2]
Forecast 2027: By 2027, sustainability requirements will move earlier into venue selection, destination choice, procurement and event design. More organizers will prioritize local sourcing, reduced build materials, measurable waste diversion and lower-travel formats, although implementation will remain uneven by market.
04 Statistics
Technology & Innovation
AI adoption is widespread in event work: 42.65% of organizers used AI in 2024, and 88.28% of those used ChatGPT.
AI in the convention industry
- 42.65% of event organizers used AI in their role in 2024, and 88.28% of those users reported using ChatGPT.[1]
- 44% of event organizations had formal generative-AI policies or guidelines, while 35% were developing them, globally.[2]
- 75% of event professionals using generative AI applied it to research, 73% to marketing copy and 65% to agenda or session creation, globally.[2]
- 88% of surveyed event professionals in Birmingham had adopted AI tools during the prior 12 months, and 71% used them daily or weekly.[3]
- 65% of event planners used AI tools in their work, globally, in the latest Convene meetings-market survey.[2]
- 63% of association and nonprofit event planners surveyed already used AI in 2024, but only 28% were investing in relevant AI training.[4]
Automation in the convention industry
- 96% of event planners used RFP tools for at least some meetings in 2026, globally.[5]
- 97% of event planners estimated cost and time savings from implementing a defined RFP and venue-sourcing process in 2026, globally.[5]
- 65% of event professionals expected the same headcount but more upskilling as AI and technology developed, while 9% expected fewer staff, globally.[2]
- 47% of event planners said technology reduced venue-sourcing time in the 2026 global planner survey.[5]
Digital Transformation in the travel and hospitality sector (sector benchmark)
- 47% of hotels in Andalusia rated their infrastructure capacity for digital transformation as high or very high in the study period.[6]
- 69% of lodging-technology survey respondents identified integrating new technology with legacy systems as a moderate or major 2024 industry challenge.[7]
- 59% of active travel and hospitality respondents were at the piloting or deploying stage of AI adoption in Adobe’s global research.[8]
- 80% of travel and hospitality respondents reported siloed, transactional, or consultative relationships between business and information-technology teams.[8]
Technology Adoption in the travel and hospitality sector (sector benchmark)
- 49% of global travel programs planned to increase technology investment for 2025, based on a GBTA poll of travel-industry professionals.[9]
- 83% of travel and hospitality executives said they increased AI budgets in 2024, according to the Skift-AWS industry survey.[10]
- 14% of travel buyers said they were already using AI in their travel programs in the October 2024 GBTA poll.[9]
- 89% of travel and hospitality executives expected generative AI to have a meaningful business impact within three years.[10]
Cloud Computing in the travel and hospitality sector (sector benchmark)
- 67% of travel and hospitality companies were in advanced stages of cloud adoption in the 2024 Skift-AWS industry survey.[10]
- 29% of hospitality respondents reported full cloud maturity for critical applications and workloads globally, while 38% said they were well on the way in 2023.[11]
- 79% of travel and tourism companies surveyed by the World Economic Forum reported cloud computing among technologies expected to be adopted.[12]
- 69% of hospitality respondents used a hybrid-cloud deployment model globally in 2023, compared with 31% using public cloud only.[11]
- 67% of travel and hospitality companies were in advanced stages of cloud adoption globally in 2024, according to a survey of industry executives.[10]
Big Data in the travel and hospitality sector (sector benchmark)
- 62.8% of hotels in an Andalusian study rated their implementation of big-data tools as low or very low.[6]
- 89% of travel and tourism companies surveyed by the World Economic Forum reported user and entity big-data analytics among technologies expected to be adopted.[12]
- 18.8% of hotels in an Andalusian study rated their implementation of big-data tools as high or very high.[6]
- More than eight in ten worldwide travel buyers considered data analytics extremely or very important to their travel programs in April 2025.[13]
IoT in the travel and hospitality sector (sector benchmark)
- 65% of travel executives reported a significant increase in deployed IoT or edge devices over the previous three years globally in 2022.[14]
- 17% of European accommodation and food-service firms used IoT devices for production-process monitoring, automation or logistics in 2021.[15]
- 95% of travel and tourism companies surveyed by the World Economic Forum reported the internet of things among technologies expected to be adopted.[12]
05 Statistics
Data & Analytics
ROI tracking remains uneven: 44% of meetings and events professionals have no ROI tracking in place.
Business intelligence in the convention industry
- 24% of event teams have fully integrated event technology with marketing and sales systems.[16]
- 30% of meetings and events professionals currently use data or analytics tools to track return on investment.[17]
- 44% of meetings and events professionals have no return-on-investment tracking in place.[17]
- 68% of planners report stakeholder pressure to prove the business impact of meetings and incentive programs.[17]
- 57% of meetings-market respondents cite a shift toward data- and ROI-driven decision-making as a leading transformation driver.[2]
- 26% of meetings and events professionals plan to adopt data or analytics tools for return-on-investment tracking but have not yet done so.[17]
Data analytics in the convention industry
- 46% of senior event and marketing leaders say AI creates value through pre-event marketing strategy.[18]
- 44% of senior event and marketing leaders say AI creates value through data analysis.[18]
- 36% of senior event and marketing leaders consistently capture and integrate data across all their events.[18]
- 71% of senior event and marketing leaders say event data is fragmented across tools.[18]
- 41% of senior event and marketing leaders say AI creates value through personalized recommendations.[18]
- 55% of event planners use customer-relationship-management systems for event data and analysis.[19]
Data Quality in the travel and hospitality sector (sector benchmark)
- 27% of hotel operators used more than seven technology platforms in 2026, increasing the risk of fragmented and inconsistent operational data.[9]
- 15% of hotel owners and operators were very confident in the accuracy and timeliness of their operational data in 2026.[9]
- 47% of business leaders were fully confident in their organizations’ data accuracy in 2025, across the broader business sample reported by Salesforce.[20]
- 69% of travel and hospitality companies training AI models wasted resources on bad data in 2025, according to a Salesforce survey of business leaders.[20]
- 27% of hotel operators spent more than 11 hours per week consolidating or reconciling data in 2026.[9]
Data Governance in the travel and hospitality sector (sector benchmark)
- 78% of travel and hospitality business leaders said data-governance policies varied across departments in 2025.[20]
- 91% of hotel owners and operators still relied on some manual reporting within automated workflows in 2026, highlighting incomplete process standardization.[9]
- 97% of travel and hospitality business leaders said a strong data foundation was the most critical factor for AI deployment in 2025.[20]
- 51% of hoteliers said regulation helped their commercial goals in 2025, while 20% said it hindered them, in a survey covering hotel distribution professionals.[21]
- Only 11% of hotel owners and operators reported a fully integrated technology stack in 2026, indicating limited enterprise-wide data integration.[9]
KPIs in the convention industry
- 37% of planners use post-event engagement levels as an event-performance measure.[22]
- 31% of planners identify attendance as one of the most-used event-success KPIs.[16]
- 46.5% of planners use lead generation or sales-pipeline influence to measure event return on investment.[22]
- 69.2% of planners use registration numbers to measure event return on investment.[22]
- 53.8% of planners use attendee satisfaction or Net Promoter Score to measure event return on investment.[22]
- 34% of planners identify event feedback or satisfaction as one of the most-used event-success KPIs.[16]
06 Statistics
Strategy & Growth
Exhibition output and activity remain large-scale, with 32,000 exhibitions held worldwide in 2024.
Growth in the convention industry
- 138 million net square meters of exhibition space were sold in 2024, compared with 143.7 million square meters in 2019.[23]
- €8,500 in total output was generated per square meter of venue gross indoor exhibition space in 2024.[23]
- 113 events were held at the Connecticut Convention Center in fiscal 2024/25, attracting more than 362,000 people.[24]
- 4.3 million jobs were supported by the global exhibition industry in 2024.[23]
- 32,000 exhibitions were held worldwide in 2024, approximately matching the pre-pandemic level.[23]
- €368 billion in total economic output was generated by exhibitions worldwide in 2024.[23]
Mergers and acquisitions in the convention industry
07 Statistics
People & Workforce
Workforce strain shows up alongside training and retention priorities, with 53% of event professionals reporting increased burnout, stress or wellbeing issues in 2025.
Hiring in the convention industry
- 50% of AIPC members had undertaken a new initiative to enhance or streamline talent recruitment, training or retention in 2024.[27]
- 78% of business-events organizations developing future workforces were actively developing early-career staff for future leadership roles in 2025.[28]
- 57 employees were hired by Seattle Convention Center after 460 applications, 28 interviews and 70 employment offers in the 2022 recruitment cycle.[29]
- 88% of business-events organizations used in-house training as their most common approach to developing early-career staff in 2025.[28]
- 45% of AIPC members said recruiting and retaining suitable employees was extremely or very challenging in 2024.[27]
Employee retention in the convention industry
- 53% of event professionals had witnessed increased burnout, stress or wellbeing-related issues during the previous year in 2025.[28]
- 45% of event organizations provided managers with training to support mental-health wellbeing in the workplace in 2025.[28]
- 90% of event professionals said work-life-balance expectations were affecting retention in the 2025 Meetings Industry Association survey.[28]
- 68% was the reported retention rate for event staff at BC Place in fiscal 2016/17.[30]
- 83% was the Georgia World Congress Center’s employee-retention score in its 2025 engagement survey, compared with 78% for the Atlanta market and 75% for Levy Convention Centers.[31]
Remote Work in the travel and hospitality sector (sector benchmark)
- Across U.S. hospitality and food services, employees worked 10.23% of paid days from home in 2024.[32]
- Across U.S. hospitality and food services, employees worked 11.11% of paid days from home in 2025.[32]
- Across U.S. hospitality and food services, employees worked 10.19% of paid days from home in 2026.[32]
- Among travel buyers, 7% reported a full-time remote company policy for 2024, compared with 15% among travel suppliers and travel-management companies.[33]
Hybrid Work in the travel and hospitality sector (sector benchmark)
- Among business-travel professionals in North America, 51% reported that their company had a hybrid work policy for 2025.[34]
- Among travel buyers, 68% reported a hybrid company work policy for 2024.[33]
- Among business-travel professionals in Europe, 77% reported that their company had a hybrid work policy for 2025.[34]
- Among travel suppliers and travel-management companies, 54% reported a hybrid company work policy for 2024.[33]
- Among business-travel professionals in Latin America, 58% reported that their company had a hybrid work policy for 2025.[34]
Upskilling in the convention industry
- 28% of association and nonprofit event planners were investing in AI-related training in 2024.[4]
- 78% of organizations focused on futureproofing their business-events workforce were developing early-career staff for future leadership roles in 2025.[28]
- 88% of surveyed event professionals used AI tools in the previous 12 months, while 58% said they knew only the basics of the technology in 2025.[3]
- 27% of planners participated in industry-related continuing education in ConventionSouth’s Fall 2024 survey.[35]
- 65% of event professionals expected upskilling but no headcount change as AI and technology developed, globally.[2]
Employee Engagement in the travel and hospitality sector (sector benchmark)
- Across Travel + Leisure Co.’s accommodation and hospitality workforce, the 2024 associate-engagement survey received 16,405 completions, representing 86% of associates.[36]
- Across New Zealand hospitality and tourism workplaces, 62% of employees with people-management responsibilities reported work engagement in 2025.[37]
- Across New Zealand hospitality and tourism workplaces, 67% of employees in very small organizations reported work engagement in 2025.[37]
- Across IHG’s global hotel and corporate workforce, the 2024 employee-engagement score was 87%.[38]
- Across New Zealand hospitality businesses, 47% of employees reported work engagement in 2025.[37]
DEI in the convention industry
- 8% of event organizations said sustainability and DEI programs had become a lower priority during the previous year, globally.[2]
08 Statistics
Customer & Sales
Repeat attendance matters in sales planning, with 29% as the median attendee return rate for editions held in 2026.
Customer experience in the convention industry
- 100% of surveyed event organizers rated Albany Capital Center’s ability to meet meeting needs as top-two-box in 2025, United States.[39]
- 100% of surveyed event organizers rated Albany Capital Center’s overall quality as top-two-box in 2025, United States.[39]
- 100% of surveyed event organizers rated Albany Capital Center’s overall experience as top-two-box in 2025, United States.[39]
- 100% of surveyed event organizers rated Albany Capital Center’s overall condition as top-two-box in 2025, United States.[39]
- 96% was Albany Capital Center’s reported Net Promoter Score in 2025, United States.[39]
Customer retention in the convention industry
- 27% was the median attendee return rate for editions held in 2024 in PheedLoop’s analysis of recurring events.[40]
- 29% was the median attendee return rate for editions held in 2026 in PheedLoop’s analysis of recurring events.[40]
- 28% was the median attendee return rate for editions held in 2025 in PheedLoop’s analysis of recurring events.[40]
- 30% was the median share of attendees returning for the next edition among events with more than 1,000 registrations, based on PheedLoop data from 2023–2026.[40]
- 30% was the median attendee return rate for events on an approximately annual cycle in PheedLoop’s analysis of recurring events.[40]
Customer acquisition in the convention industry
- 49% of meeting professionals said attendance at their latest in-person event increased versus a comparable pre-pandemic event in Convene’s 2025 survey.[2]
- 14% of the original audience attended all three editions in PheedLoop’s analysis of 194 three-edition event chains.[40]
- 22% of trade-show organizers reported an increase in repeat attendees in 2026, according to a Trade Show Executive industry pulse check.[41]
- 71% was the median share of attendees who had not attended the previous edition across 556 recurring-event edition pairs analyzed by PheedLoop.[40]
- 48% of trade-show organizers reported an increase in first-time attendees in 2026, according to a Trade Show Executive industry pulse check.[41]
Customer loyalty in the convention industry
- 80% of convention attendees said they would repeat attendance or return for leisure if the destination experience was positive, in the Decision to Attend Study 2.[2]
- 67.0% of attendees whose convention or exhibition met or exceeded expectations were very likely to recommend it, in the Decision to Attend Study.[42]
- 23% of first-time attendees returned for a third edition in PheedLoop’s analysis of 194 three-edition event chains.[40]
- 85.2% of attendees whose convention or exhibition met or exceeded expectations were likely or very likely to recommend it, in the Decision to Attend Study.[42]
- 51% of second-time attendees returned for a third edition in PheedLoop’s analysis of 194 three-edition event chains.[40]
Lead generation in the convention industry
- 331 leads for America’s Center Convention Complex were generated by Explore St. Louis in fiscal year 2024, 10% more than in fiscal year 2023.[43]
- 1,500 leads were generated by Explore St. Louis in fiscal year 2024, up from 1,163 in fiscal year 2023.[43]
- More than 8,500 proactive sales activities were conducted by Explore St. Louis in fiscal year 2024 to support convention demand generation.[43]
- 49% of convention centers ranked industry trade shows, conventions and conferences among their top two lead generators in the 2013 study.[44]
- 48% of destination-management organizations ranked industry trade shows, conventions and conferences among their top two lead generators in the 2013 study.[44]
09 Statistics
Marketing & Brand
Channel mix keeps shifting toward digital, with 96.6% of convention and visitors bureaus reporting planners viewed virtual tours at least occasionally.
Marketing in the convention industry
- 81.8% of convention and visitors bureaus reported using trade-magazine website or email campaigns in the annual survey.[35]
- 31.8% of convention and visitors bureaus reported increasing email marketing during the year covered by the annual survey.[35]
- 72.7% of convention and visitors bureaus reported using direct email marketing in the annual survey.[35]
- 52.3% of convention and visitors bureaus reported increasing advertising during the year covered by the annual survey.[35]
- 84.1% of convention and visitors bureaus reported marketing at industry conferences in the annual CVB and planner relationship survey.[35]
Digital marketing in the convention industry
- 37% of convention centers reported increasing emphasis on social media in the 2013 convention sales and marketing study.[44]
- 21% of meeting organizations offered an asynchronous digital version of part of their in-person events in Convene’s 2025 survey.[2]
- 44% of meeting organizations reported being fully in-person in Convene’s 2025 survey.[2]
- 34% of meeting organizations offered real-time streaming of part of their in-person events in Convene’s 2025 survey.[2]
- 96.6% of convention and visitors bureaus using virtual tours said planners viewed them at least occasionally in the annual survey.[35]
Influencer Marketing in the travel and hospitality sector (sector benchmark)
- 92% of European travel and hospitality brands work with micro-creators, defined as influencers with 10,000 to 100,000 followers, in research conducted across seven markets in 2025.[45]
- More than 6.5 million influencer posts about the travel industry were published globally in 2023, generating an average engagement rate of 2.4%.[46]
- 49% of hospitality brands include paid influencer work in their brand strategy, up from 37% in the previous survey period.[47]
- 72% of European travel and hospitality brands plan to expand their creator pool, according to research conducted across seven European markets in 2025.[45]
- 92% of destination marketing organizations and tourism boards globally increased or maintained influencer-marketing budgets in 2026.[48]
10 Statistics
Operations & Execution
Venue sourcing uses more structured tooling: 56% of meeting planners used electronic tools for venue RFPs for at least some meetings.
Process optimization in the convention industry
- 56% of meeting planners used electronic tools for venue RFPs for at least some meetings.[16]
- 75% of global event planners used AI tools in venue sourcing in 2026.[5]
- 71% of planners using electronic RFP tools said the tools saved time communicating with venues.[16]
- 41% of global event planners used AI to analyze attendee data for better venue alignment in 2026.[5]
- 40% of global event planners used AI to compare venue bids and proposals in 2026.[5]
Operational efficiency in the convention industry
- 30% of global event planners spent six to ten hours using technology to source each event in 2026.[5]
- 49% of U.S. meeting planners spent more time using technology to review meeting-space diagrams and specifications in 2025.[16]
- 58% of global event planners spent up to five hours using technology to source each event in 2026.[5]
- 84% of global event planners expected AI to have a moderate-to-major impact on meetings and events in 2026.[5]
- 43% of U.S. meeting planners spent more time using technology to negotiate with venues in 2025.[16]
Quality management in the convention industry
- 29% of planners said venue or hotel staffing was lacking for 2026 events.[16]
- 47% of planners were concerned about hotel staffing levels and service quality for 2026 events.[16]
- 39% of planners identified an unsatisfactory attendee experience as a consequence of staffing shortages.[16]
- 38% of planners identified fewer available amenities as a consequence of staffing shortages.[16]
- 42% of planners identified inexperienced hotel or venue employees as a consequence of staffing shortages.[16]
Supply chain in the convention industry
- 21% of planners said researching venue specifications, capabilities and amenities was their biggest sourcing challenge.[16]
- 23% of planners said understanding how an event space would meet their needs was their biggest sourcing challenge.[16]
- 46% of planners said venue floor plans and diagrams influenced their decision to submit an RFP in 2026.[16]
- 50% of planners said meeting-room specifications influenced their decision to submit a venue RFP in 2026.[16]
- 33% of planners found it difficult to secure the meeting space and dates they wanted in 2025.[16]
Outsourcing / Offshoring in the travel and hospitality sector (sector benchmark)
- Around three in 10 travel buyers worldwide engaged external consultants for travel-supplier sourcing in 2025.[13]
- 64% of European corporate travel managers outsourced at least part of their hotel RFP process in 2026.[33]
- Six in 10 travel buyers worldwide relied on their travel management company for sourcing support in 2025.[13]
- 9% of North American travel buyers and 13% of European travel buyers whose programs were not adding staff expected to outsource more work to third parties in 2025.[33]
- 54% of organizations across North America and EMEA outsourced some or all hotel RFP activities to travel management companies or consultants in 2026.[33]
11 Statistics
Finance & Pricing
Per-attendee cost expectations remain a pressure point, with $168 projected average daily cost per attendee for 2025 and $172 for 2026.
Pricing strategy in the convention industry
- 3.7% was the projected increase in average corporate meeting and event cost per attendee in 2025.[49]
- 41% of travel managers said hotels offered fewer contract or commitment options.[16]
- $172 was the projected average daily cost per attendee for corporate meetings and events in 2026.[49]
- $168 was the projected average daily cost per attendee for corporate meetings and events in 2025.[49]
- 61% of European planners expected to increase their use of AI-powered venue-sourcing tools in 2026.[5]
Cost reduction in the convention industry
- 39% of planners said meeting programs were threatened because event cost and production time exceeded value.[16]
- 47% of travel managers said sourcing platforms helped save time in 2025.[16]
- 65% of planners using electronic RFP tools said they could collect bids from more venues.[16]
- 56% of planners using electronic RFP tools said they received faster venue responses.[16]
- 47% of travel managers said sourcing platforms helped maximize cost savings in 2025.[16]
Profitability in the convention industry
- More than $20 million was the cumulative return reported by Polk County’s events-center manager since management began.[50]
- $529.13 million was the estimated economic impact of 76 convention-center groups in Denver in 2024.[51]
- $41.14 million was New York Convention Center Operating Corporation’s net position at the end of fiscal 2025.[52]
- $1.84 million was the reported FY2025 profit returned to Polk County by its events-center manager in Iowa.[50]
- $186.29 million was New York Convention Center Operating Corporation’s total operating revenue for fiscal 2025.[52]
Financial planning in the convention industry
- $28.34 million was New York Convention Center Operating Corporation’s facility operating expense in fiscal 2025.[52]
- $31.75 million was New York Convention Center Operating Corporation’s space-rental revenue in fiscal 2025.[52]
- $3.72 million was New York Convention Center Operating Corporation’s advertising and other income in fiscal 2025.[52]
- $9.22 million was New York Convention Center Operating Corporation’s depreciation and amortization expense in fiscal 2025.[52]
- $3.39 million was New York Convention Center Operating Corporation’s concession-commission revenue in fiscal 2025.[52]
12 Statistics
Product & Service
Product use of AI is moving from planning to execution tasks, with 65% using generative AI for agenda or session creation.
Product development in the convention industry
- 65% of meeting professionals use generative AI for agenda or session creation, according to a 2025 survey of meetings-market professionals.[2]
- 40% of meeting professionals plan to use AI-powered event apps in 2026, based on a global survey of 601 meeting professionals.[53]
- 42% of meeting professionals plan to use AI to generate creative concepts for meetings and events in 2026, based on a survey across eight countries.[53]
- 35% of meeting professionals believe AI will have a major impact on the meetings and events industry in 2026.[5]
- 41% of planners use AI to analyze attendee data to improve venue fit during the event-sourcing process.[5]
Product lifecycle in the convention industry
- 28% of meeting professionals plan to use AI for post-event evaluation in 2026, based on a survey across eight countries.[53]
- 29% of meeting professionals plan to use AI for logistics optimization in 2026.[53]
- 33% of event teams report no integration between event technology and marketing or sales systems.[16]
- 31% of meeting professionals identify improving event data collection processes as a top priority for 2026.[16]
- 35% of meeting professionals plan to use AI for event communications in 2026.[53]
Value proposition in the convention industry
- 63% of planners identify attendee engagement as their primary event-success metric.[5]
- 82% of North American planners say meetings are more valuable than other business initiatives in the September 2026 survey.[54]
- 54% of planners reported that face-to-face events were significantly more valuable than alternatives in the August 2024 survey.[55]
- 28% of organizational revenue would be lost without participation in in-person business events, according to 2026 global study findings.[2]
- 70% of business-event respondents say building relationships through face-to-face interaction is the result most difficult to replace.[2]
13 Statistics
Sustainability & Ethics
Sustainability moves from pledges to measurement priorities: 27% of planners said sustainability was a primary factor in venue selection in 2026.
Sustainability in the convention industry
- 31% of organizations prioritized sustainable venues when sourcing event locations globally in 2026.[53]
- 66% of waste generated by hosted events was diverted from landfill at the Edmonton Convention Centre in Alberta, Canada, in 2024.[56]
- 34% of meeting professionals prioritized sustainable materials and production and minimizing disposables globally in 2026.[53]
- 69% of materials were diverted from landfill at the Oregon Convention Center in Portland, Oregon, in 2024.[57]
- 64% of event professionals said their events programs included defined sustainability goals globally in 2026.[16]
ESG in the convention industry
- 28% of meeting professionals identified improving sustainability initiatives and measurement as a top priority globally in 2026.[53]
- 27% of planners said sustainability was a primary factor in venue selection, while 51% called it one of several important factors, globally in 2026.[16]
- 28% of planners said the increased emphasis on sustainability was a top trend shaping events programs globally in 2026.[16]
- 25% of meeting professionals currently tracked carbon-dioxide-equivalent emissions for events globally in 2026.[53]
- 35% of organizations had implemented accessibility measures in meetings and events globally in 2026.[16]
CSR in the convention industry
- 60% of culinary ingredients were sourced regionally by the Baltimore Convention Center in 2024.[58]
- 27,652 pounds of prepared food were rescued during the 2024 Democratic National Convention in Chicago, Illinois.[59]
- 32,080 pounds of reusable goods were donated to nonprofit organizations by the Oregon Convention Center in Portland, Oregon, in 2024.[57]
- 5,600 meals were donated to nonprofits addressing food scarcity by the Oregon Convention Center in Portland, Oregon, in 2024.[57]
- 95.27 tons of furniture, materials and supplies were diverted to Baltimore-area nonprofits and reuse programs by the Baltimore Convention Center in 2024.[58]
Circular economy in the convention industry
- 87 tons of food scraps were diverted from landfill through composting at the Oregon Convention Center in 2024.[57]
- 51.3% of waste was diverted from landfill at the Pennsylvania Convention Center in Philadelphia, Pennsylvania, in 2024.[60]
- 70% of waste was diverted from landfill during the highest-performing single event reported by the Los Angeles Convention Center in California.[61]
- 73% of waste was diverted at McCormick Place during the 2024 Democratic National Convention in Chicago, Illinois.[59]
- 33% of waste was diverted at the United Center during the 2024 Democratic National Convention in Chicago, Illinois.[59]
Carbon footprint in the convention industry
- 116,409.65 kilograms of carbon dioxide equivalent was the reported overall carbon footprint of Conventa 2024 in Ljubljana, Slovenia.[62]
- 25% of meeting professionals tracked CO2e emissions for events globally in 2026.[53]
- 41% was the one-year reduction in emissions from waste achieved by the Edmonton Convention Centre in Alberta, Canada, through waste-reduction and diversion strategies in 2024.[56]
- 500+ metric tons of carbon-dioxide equivalent were estimated to be avoided by using grid power instead of diesel and gas generators during the 2024 Democratic National Convention in Chicago, Illinois.[59]
- 0.44% of Conventa 2024's total reported carbon footprint came from event production in Ljubljana, Slovenia.[62]
14 Statistics
Risk, Compliance & Legal
Data and operational risk remain salient, with a hospitality-sector data breach costing an average of $4.03 million in 2025.
Risk Management in the travel and hospitality sector (sector benchmark)
- Among global business-travel organizations that activated travel-risk responses in 2025, 73% rated their company’s response as very or extremely effective.[13]
- Among hospitality and real-estate companies, 85% consulted risk-management professionals when assessing operational vulnerability to extreme weather in 2025.[63]
- Across business travel SMEs, 50% reported using a third-party provider for travel risk management services in 2026.[64]
- In KPMG’s Middle East travel, tourism and leisure sector survey, geopolitical changes ranked highest for likelihood at 4.42 and impact at 4.58 on a five-point scale in 2025.[65]
- Among Japanese accommodation and food-service businesses, 27.2% had formulated a business continuity plan in fiscal 2023, the lowest rate among surveyed industries.[66]
Cybersecurity in the travel and hospitality sector (sector benchmark)
- Attempted account-takeover attacks against travel and hospitality businesses increased by more than 56% from 2023 to 2024.[67]
- Travel and hospitality accounted for 4.76% of observed attempted account-takeover attacks worldwide in 2024.[67]
- The average cost of a hospitality-sector data breach reached $4.03 million in 2025.[68]
- Travel and hospitality accounted for approximately 38% of observed attempted carding attacks worldwide in 2024.[67]
Data Privacy in the travel and hospitality sector (sector benchmark)
- Among travelers surveyed about hotels and other travel providers, 55.6% were somewhat concerned about the privacy and security of their personal data in the 2025 report.[69]
- Among hospitality executives surveyed, 27.5% were very concerned about customer data security in the 2025 report.[69]
- Among travelers surveyed about hotels and other travel providers, 19.5% were very concerned about the privacy and security of their personal data in the 2025 report.[69]
- Across accommodation and hospitality organizations in 15 countries, data-protection authorities had imposed 83 GDPR fines by 2025.[70]
Crisis Management in the travel and hospitality sector (sector benchmark)
- Among Japan’s accommodation and food-service businesses, 27.2% had formulated a business-continuity plan in fiscal 2023.[66]
- Among tourism businesses surveyed in 2024, 58.5% did not have a crisis plan.[71]
- Among tourism businesses with a crisis plan in 2024, fewer than 10% had ever exercised or tested it.[71]
- Among organizations surveyed globally, 75.1% had activated their crisis-management plans during the previous 12 months in 2024.[72]
- Among tourism businesses surveyed in 2024, 49.3% did not have a crisis-management team.[71]
15 Statistics
Globalization & Expansion
Global scale remains high, with 318 million visitors attending exhibitions worldwide in 2024.
Globalization in the convention industry
- 318 million visitors attended exhibitions worldwide in 2024.[23]
- 101.7 million exhibition visitors were recorded in Europe in 2024.[23]
- 4.7 million exhibiting companies participated in exhibitions worldwide in 2024.[23]
- 88.9 million exhibition visitors were recorded in North America in 2024.[23]
- 84 million exhibition visitors were recorded in Asia-Pacific in 2024.[23]
Stakeholder management in the convention industry
- 663,519 attendees participated in San Diego Convention Center events in fiscal 2024.[73]
- 865,674 contracted hotel room nights were generated by San Diego conventions and events in fiscal 2024.[73]
- $451 million in economic impact was generated by Metro Toronto Convention Centre in fiscal 2024/25.[74]
- $855.8 million in direct attendee spending was generated through San Diego Convention Center activity in fiscal 2024.[73]
- More than 1.7 million attendees visited Orange County Convention Center in fiscal 2024.[75]
Distribution channels in the convention industry
- 49.4 million social-media impressions were generated by Meet Minneapolis convention and sports activity in 2023.[76]
- 579,503 hotel room nights were booked in Minneapolis through convention and sports activity in 2023.[76]
- 2.74 billion media impressions were generated by Meet Minneapolis convention and sports activity in 2023.[76]
- 1,200 media stories were influenced by Meet Minneapolis convention and sports work in 2023.[76]
Key questions about the Convention Industry
What is the market size of the convention and business-events industry?
How is the exhibition industry growing in the near term?
Which companies lead the convention industry?
What technology shifts are changing how events are run?
How fragmented is event data and measurement today?
How competitive is the industry for attendee attention?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Marie Larsen. (2026, February 13). Convention Industry Statistics. Gitnux. https://gitnux.org/convention-industry-statistics
Marie Larsen. "Convention Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/convention-industry-statistics.
Marie Larsen. 2026. "Convention Industry Statistics." Gitnux. https://gitnux.org/convention-industry-statistics.
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Social media in the convention industry