Sixty-one percent of workers say they receive too much information to process in a typical day. Near two thirds, 67%, report that internal communications directly impact their motivation. Even with frequent updates, 39% say communication overload causes them to miss important information.
Key Takeaways
- 56% of organizations say employee communication is a challenge
- 49% of employees say communication within their organization is inefficient
- 55% of employees say they find internal communication difficult to access
Most employees struggle with overloaded and unclear internal communication, lowering motivation and productivity.
Related reading
01 · Category
Employee Communication25 stats
01
56% of organizations say employee communication is a challenge
02
49% of employees say communication within their organization is inefficient
03
55% of employees say they find internal communication difficult to access
04
67% of employees say internal communications impacts their motivation
05
43% of employees report using multiple channels (email, chat, meetings) to coordinate work
06
34% of employees say they do not trust the information they receive at work
07
29% of employees say they do not know where to find information they need
08
51% of employees say they feel overburdened by too many messages
09
61% of workers say they have too much information to process in a typical day
10
39% of employees say they miss important updates due to communication overload
11
60% of employees report that video conferencing is central to how their teams communicate
12
13 minutes is the average time employees take to reorient themselves after switching between tasks prompted by communication
13
1.8x increase in collaboration-related software usage from 2020 to 2022 among large enterprises
14
53% of frontline employees say they do not have the tools they need to communicate effectively
15
39% of employees report that lack of clarity in communication leads to rework
16
80% of internal communications pros say measuring effectiveness is important
17
37% of employees say they do not have enough opportunities to provide input to leadership
18
47% of employees say they frequently miss messages because of notification overload
19
76% of employees say they want more transparency from leadership
20
38% of employees say unclear communication causes project delays
21
64% of employees report that unclear instructions lead to wasted work time
22
55% of employees say recognition and updates are important for engagement
23
73% of employees say they feel more productive when communications are well organized
24
39% of employees say internal search tools are inadequate to find documents quickly
25
55% of employees say they would like more cross-team communication to reduce silos
Interpretation
Employee Communication Interpretation
Employee communication is clearly struggling, with 67% of employees saying internal communications impacts their motivation and 56% of organizations reporting it is a challenge, showing how quickly communication issues turn into disengagement.
More related reading
report visual · Comparison
Workplace communication gaps: trust, access, and clarity
Employees report communication problems across multiple dimensions—difficulty accessing information, low trust, and negative downstream effects like rework and delays.
55% of employees say they find internal communication difficult to access55%
39% of employees report that lack of clarity in communication leads to rework
39%
38% of employees say unclear communication causes project delays
38%
34% of employees say they do not trust the information they receive at work
34%
source-verifiedhubspot.com · edelman.com · pmi.org
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
David Sutherland. (2026, February 13). Communication In The Workplace Statistics. Gitnux. https://gitnux.org/communication-in-the-workplace-statistics
MLA
David Sutherland. "Communication In The Workplace Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/communication-in-the-workplace-statistics.
Chicago
David Sutherland. 2026. "Communication In The Workplace Statistics." Gitnux. https://gitnux.org/communication-in-the-workplace-statistics.
Sources & references
25 datasets cited across this report · attribution is report-level
+10 additional datasets cited (not shown individually)