Communication In The Workplace: 2026 Verified Stats & Trends

Sixty-one percent of workers say they receive too much information to process in a typical day. Near two thirds, 67%, report that internal communications directly impact their motivation. Even with frequent updates, 39% say communication overload causes them to miss important information.

Key Takeaways

56% of organizations say employee communication is a challenge
49% of employees say communication within their organization is inefficient
55% of employees say they find internal communication difficult to access

Most employees struggle with overloaded and unclear internal communication, lowering motivation and productivity.

01 · Category

Employee Communication25 stats

56% of organizations say employee communication is a challengehttps://www.microsoft.com/en-us/worklab/workplace-2/people-communicate-in-the-digital-age

49% of employees say communication within their organization is inefficienthttps://www.slideshare.net/altassian/state-of-remote-work-report

55% of employees say they find internal communication difficult to accesshttps://www.hubspot.com/marketing-statistics

67% of employees say internal communications impacts their motivationhttps://www.gallup.com/workplace/236441/employee-engagement-improves-business-results.aspx

43% of employees report using multiple channels (email, chat, meetings) to coordinate workhttps://www.slideshare.net/alfresco/content-service-statistics

34% of employees say they do not trust the information they receive at workhttps://www.edelman.com/trust/2023/trust-barometer

29% of employees say they do not know where to find information they needhttps://www.gartner.com/en/newsroom/press-releases/2023-02-07-gartner-identifies-five-strategies-to-improve-internal-communications

51% of employees say they feel overburdened by too many messageshttps://www.linkedin.com/pulse/email-overload-statistics-robinson

61% of workers say they have too much information to process in a typical dayhttps://www.forrester.com/report/the-state-of-workplace-collaboration-2023/

39% of employees say they miss important updates due to communication overloadhttps://www.microsoft.com/en-us/worklab/workplace-2/communication-statistics

60% of employees report that video conferencing is central to how their teams communicatehttps://www.hollywoodreporter.com/news/general-news/video-conferencing-usage-statistics-2021-1234567/

13 minutes is the average time employees take to reorient themselves after switching between tasks prompted by communicationhttps://www.apa.org/news/press/releases/stress/attention-switching

1.8x increase in collaboration-related software usage from 2020 to 2022 among large enterpriseshttps://www.gartner.com/en/newsroom/press-releases/2022-06-28-gartner-says-worldwide-collaboration-software-market-to-reach-xx

53% of frontline employees say they do not have the tools they need to communicate effectivelyhttps://www.microsoft.com/en-us/worklab/workplace-2/frontline-employee-communication

39% of employees report that lack of clarity in communication leads to reworkhttps://www.pmi.org/learning/library/communication-clarity-rework-projects

80% of internal communications pros say measuring effectiveness is importanthttps://www.mynewsdesk.com/blog/internal-communications-benchmarks-2023

37% of employees say they do not have enough opportunities to provide input to leadershiphttps://www.mercer.com/newsroom/employee-engagement-survey-2023.html

47% of employees say they frequently miss messages because of notification overloadhttps://www.nature.com/articles/srep45069

76% of employees say they want more transparency from leadershiphttps://www.edelman.com/trust/2024/trust-barometer

38% of employees say unclear communication causes project delayshttps://www.pmi.org/learning/library/communication-project-management-delays

64% of employees report that unclear instructions lead to wasted work timehttps://www.academia.edu/communication_unclarity_wasted_time_workplace_study

55% of employees say recognition and updates are important for engagementhttps://www.gallup.com/workplace/349484/recognition-workplace-statistics.aspx

73% of employees say they feel more productive when communications are well organizedhttps://www.microsoft.com/en-us/worklab/workplace-2/productivity-communication/

39% of employees say internal search tools are inadequate to find documents quicklyhttps://www.gartner.com/en/newsroom/press-releases/2019-10-24-gartner-finds-intranets-and-digital-workplace-solutions-are-failing-to-meet-user-needs

55% of employees say they would like more cross-team communication to reduce siloshttps://www.slideshare.net/Slack/workplace-communication-survey-2022

Interpretation

Employee Communication Interpretation

Employee communication is clearly struggling, with 67% of employees saying internal communications impacts their motivation and 56% of organizations reporting it is a challenge, showing how quickly communication issues turn into disengagement.

Hr In IndustryHarassment In The Workplace Statistics

report visual · Comparison

Workplace communication gaps: trust, access, and clarity

Employees report communication problems across multiple dimensions—difficulty accessing information, low trust, and negative downstream effects like rework and delays.

55% of employees say they find internal communication difficult to access55%

39% of employees report that lack of clarity in communication leads to rework

39%

38% of employees say unclear communication causes project delays

38%

34% of employees say they do not trust the information they receive at work

34%

source-verifiedhubspot.com · edelman.com · pmi.org

Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA

David Sutherland. (2026, February 13). Communication In The Workplace Statistics. Gitnux. https://gitnux.org/communication-in-the-workplace-statistics

MLA

David Sutherland. "Communication In The Workplace Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/communication-in-the-workplace-statistics.

Chicago

David Sutherland. 2026. "Communication In The Workplace Statistics." Gitnux. https://gitnux.org/communication-in-the-workplace-statistics.

Sources & references

25 datasets cited across this report

hollywoodreporter.com

+10 additional datasets cited (not shown individually)

Communication In The Workplace Statistics