GITNUXREPORT 2025

Commercial Banking Industry Statistics

Commercial banking is highly digital, growing, and startup-investing in 2023.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The number of mobile banking users in the commercial banking sector reached over 180 million worldwide in 2023

Statistic 2

The utilization rate of cash management services by large corporations increased to 74% in 2023, indicating reliance on treasury solutions

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The average fee income per commercial bank client in the U.S. was approximately $1,200 in 2023, showing an upward trend due to expanded service offerings

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The proportion of commercial banking clients using integrated cash management solutions increased to 64% in 2023, reflecting a demand for integrated treasury services

Statistic 5

The average number of transactions per commercial banking customer in the U.S. dropped slightly to around 15 per month in 2023, as digital channels replace traditional branch visits

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The average interest rate on commercial loans in North America is around 4.75% as of early 2023

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Approximately 50% of small and medium-sized enterprises (SMEs) in Africa access banking services through credit lines provided by commercial banks

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The average maturity period for commercial loans in North America increased from 18 months in 2019 to 24 months in 2023, reflecting longer-term borrowing trends

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The global commercial banking sector is valued at approximately $4.5 trillion as of 2023

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US commercial banks hold over $17 trillion in assets, representing about 50% of total banking assets in the country

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The number of commercial banks in the U.S. decreased from over 14,000 in 2000 to around 4,300 in 2023

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Small and community banks account for approximately 40% of all commercial bank branches in the U.S.

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The total value of commercial real estate loans issued by US commercial banks was approximately $1.3 trillion in 2022

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Commercial banks in Europe hold assets totaling €6.7 trillion as of 2023

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The volume of SME loans issued by commercial banks in Asia increased by 8% in 2023, reaching approximately $2.9 trillion

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Commercial banks' revenue from fees and commissions increased by 6% globally in 2023, totaling over $340 billion

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In 2023, the average return on equity (ROE) for large commercial banks was 9.5%, showing steady growth from 8.7% in 2022

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Overall credit card issuance in commercial banking increased by 3% in 2023 to over 2.3 billion cards globally

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The global market for commercial banking cybersecurity solutions is projected to reach $11 billion by 2026, growing at a CAGR of 12%

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Commercial banks in Latin America held approximately $1.2 trillion in assets at the end of 2023, representing an 8% increase from the previous year

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Commercial banking sector's employment in the U.S. reached approximately 1.5 million workers in 2023, showing a 2% growth from 2022

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The volume of syndicated loans issued by commercial banks globally in 2023 was approximately $950 billion, a 5% increase from 2022

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Commercial banks in Australia held assets worth AUD 2.4 trillion as of 2023, showing steady sector growth

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The proportion of non-bank financial institutions (NBFIs) competing with traditional commercial banks increased to 22% in 2023, indicating a shift in financial services market structure

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The total number of credit facilities extended by commercial banks in India reached over 150 million in 2023, up 7% from the previous year

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In 2023, the global commercial banking sector invested over $200 billion in sustainable finance initiatives, reflecting a focus on ESG criteria

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The number of cross-border banking transactions processed by commercial banks increased by 12% in 2023, totaling over 5 billion transactions globally

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The total volume of trade finance facilitated by commercial banks reached approximately $4.8 trillion globally in 2023, expanding by 6% from 2022

Statistic 29

The share of non-interest income in total revenue for commercial banks in the U.S. was approximately 32% in 2023, indicating diversification from traditional interest income

Statistic 30

Commercial banking fraud losses in the U.S. amounted to $4.2 billion in 2022, showing a 12% increase from the previous year

Statistic 31

Asset quality indicators improved in 2023, with non-performing loans (NPLs) ratio dropping to 2.1% in the EU

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The commercial banking industry's total capital adequacy ratio averaged 13.8% globally in 2023, above the Basel III minimum requirement of 8%

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Commercial banks' loan delinquency rates in China decreased to 1.9% in 2023, marking an improvement over previous years

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Commercial banking sector's compliance and regulatory spending increased by 14% in 2023, totaling over $5 billion to address evolving AML and cybersecurity regulations

Statistic 35

Digital banking adoption among commercial banking clients reached nearly 70% in 2023

Statistic 36

The use of artificial intelligence in commercial banking is projected to grow at a CAGR of 22% from 2023 to 2028

Statistic 37

The average duration of commercial loan approval processes has been reduced by 25% due to technological advancements

Statistic 38

Financial technology (fintech) partnerships with commercial banks increased by 35% in 2023, enhancing digital services and offerings

Statistic 39

The percentage of commercial banking customers preferring online over in-branch services was 65% in 2023, driven by convenience and safety concerns

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The number of commercial bank branches in Canada decreased by 10% between 2019 and 2023, reflecting digital transition

Statistic 41

Commercial banking sector’s digital payment transaction volume grew by 18% globally in 2023, reaching over $65 trillion

Statistic 42

Commercial bank automation of back-office operations resulted in cost savings of around 15% in 2023, equating to billions of dollars in efficiency gains

Statistic 43

Commercial banking customer satisfaction scores averaged 78 out of 100 in 2023, with digital services rated as a key driver

Statistic 44

The commercial bank sector's total investments in fintech startups and innovation funds reached over $9 billion in 2023, highlighting ongoing digital transformation efforts

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Key Highlights

The global commercial banking sector is valued at approximately $4.5 trillion as of 2023
US commercial banks hold over $17 trillion in assets, representing about 50% of total banking assets in the country
The number of commercial banks in the U.S. decreased from over 14,000 in 2000 to around 4,300 in 2023
Small and community banks account for approximately 40% of all commercial bank branches in the U.S.
The average interest rate on commercial loans in North America is around 4.75% as of early 2023
Digital banking adoption among commercial banking clients reached nearly 70% in 2023
The total value of commercial real estate loans issued by US commercial banks was approximately $1.3 trillion in 2022
Commercial banking fraud losses in the U.S. amounted to $4.2 billion in 2022, showing a 12% increase from the previous year
The use of artificial intelligence in commercial banking is projected to grow at a CAGR of 22% from 2023 to 2028
The average duration of commercial loan approval processes has been reduced by 25% due to technological advancements
Commercial banks in Europe hold assets totaling €6.7 trillion as of 2023
Asset quality indicators improved in 2023, with non-performing loans (NPLs) ratio dropping to 2.1% in the EU
The volume of SME loans issued by commercial banks in Asia increased by 8% in 2023, reaching approximately $2.9 trillion

The commercial banking industry is undergoing a transformative evolution in 2023, with digital adoption reaching nearly 70%, assets soaring across continents, and innovative technologies reshaping traditional financial services amid a landscape of increasing cybersecurity threats and changing customer preferences.

Customer Base and Client Segments

The number of mobile banking users in the commercial banking sector reached over 180 million worldwide in 2023
The utilization rate of cash management services by large corporations increased to 74% in 2023, indicating reliance on treasury solutions
The average fee income per commercial bank client in the U.S. was approximately $1,200 in 2023, showing an upward trend due to expanded service offerings
The proportion of commercial banking clients using integrated cash management solutions increased to 64% in 2023, reflecting a demand for integrated treasury services
The average number of transactions per commercial banking customer in the U.S. dropped slightly to around 15 per month in 2023, as digital channels replace traditional branch visits

Customer Base and Client Segments Interpretation

As digital adoption accelerates within commercial banking, over 180 million mobile users and a 74% cash management utilization rate signal a shift towards integrated, efficient treasury solutions, even as a slight dip in transaction frequency underscores the enduring importance of seamless digital engagement.

Loan Products and Lending Practices

The average interest rate on commercial loans in North America is around 4.75% as of early 2023
Approximately 50% of small and medium-sized enterprises (SMEs) in Africa access banking services through credit lines provided by commercial banks
The average maturity period for commercial loans in North America increased from 18 months in 2019 to 24 months in 2023, reflecting longer-term borrowing trends

Loan Products and Lending Practices Interpretation

With commercial loan interest rates hovering around 4.75% and maturities extending from 18 to 24 months, North American banks are signaling a stabilizing yet cautiously optimistic environment, while half of Africa's SMEs confidently rely on credit lines to fuel growth—highlighting a global shift towards longer-term financial planning in commerce.

Market Size and Assets

The global commercial banking sector is valued at approximately $4.5 trillion as of 2023
US commercial banks hold over $17 trillion in assets, representing about 50% of total banking assets in the country
The number of commercial banks in the U.S. decreased from over 14,000 in 2000 to around 4,300 in 2023
Small and community banks account for approximately 40% of all commercial bank branches in the U.S.
The total value of commercial real estate loans issued by US commercial banks was approximately $1.3 trillion in 2022
Commercial banks in Europe hold assets totaling €6.7 trillion as of 2023
The volume of SME loans issued by commercial banks in Asia increased by 8% in 2023, reaching approximately $2.9 trillion
Commercial banks' revenue from fees and commissions increased by 6% globally in 2023, totaling over $340 billion
In 2023, the average return on equity (ROE) for large commercial banks was 9.5%, showing steady growth from 8.7% in 2022
Overall credit card issuance in commercial banking increased by 3% in 2023 to over 2.3 billion cards globally
The global market for commercial banking cybersecurity solutions is projected to reach $11 billion by 2026, growing at a CAGR of 12%
Commercial banks in Latin America held approximately $1.2 trillion in assets at the end of 2023, representing an 8% increase from the previous year
Commercial banking sector's employment in the U.S. reached approximately 1.5 million workers in 2023, showing a 2% growth from 2022
The volume of syndicated loans issued by commercial banks globally in 2023 was approximately $950 billion, a 5% increase from 2022
Commercial banks in Australia held assets worth AUD 2.4 trillion as of 2023, showing steady sector growth
The proportion of non-bank financial institutions (NBFIs) competing with traditional commercial banks increased to 22% in 2023, indicating a shift in financial services market structure
The total number of credit facilities extended by commercial banks in India reached over 150 million in 2023, up 7% from the previous year
In 2023, the global commercial banking sector invested over $200 billion in sustainable finance initiatives, reflecting a focus on ESG criteria
The number of cross-border banking transactions processed by commercial banks increased by 12% in 2023, totaling over 5 billion transactions globally
The total volume of trade finance facilitated by commercial banks reached approximately $4.8 trillion globally in 2023, expanding by 6% from 2022
The share of non-interest income in total revenue for commercial banks in the U.S. was approximately 32% in 2023, indicating diversification from traditional interest income

Market Size and Assets Interpretation

Despite a shrinking number of U.S. banks, the industry’s assets, revenues, and innovation—highlighted by a 12% rise in cross-border transactions and a $200 billion push into ESG investing—confirm that commercial banking is simultaneously consolidating and transforming into a global and digitally savvy financial powerhouse.

Regulatory, Security, and Risk Management

Commercial banking fraud losses in the U.S. amounted to $4.2 billion in 2022, showing a 12% increase from the previous year
Asset quality indicators improved in 2023, with non-performing loans (NPLs) ratio dropping to 2.1% in the EU
The commercial banking industry's total capital adequacy ratio averaged 13.8% globally in 2023, above the Basel III minimum requirement of 8%
Commercial banks' loan delinquency rates in China decreased to 1.9% in 2023, marking an improvement over previous years
Commercial banking sector's compliance and regulatory spending increased by 14% in 2023, totaling over $5 billion to address evolving AML and cybersecurity regulations

Regulatory, Security, and Risk Management Interpretation

While U.S. commercial banking fraud losses soared to a staggering $4.2 billion in 2022 and compliance costs rose by 14% in 2023, overall asset quality and capital adequacy metrics across the globe suggest that banks are tightening their defenses even as they face evolving regulatory and financial risks.

Technology and Digital Innovation

Digital banking adoption among commercial banking clients reached nearly 70% in 2023
The use of artificial intelligence in commercial banking is projected to grow at a CAGR of 22% from 2023 to 2028
The average duration of commercial loan approval processes has been reduced by 25% due to technological advancements
Financial technology (fintech) partnerships with commercial banks increased by 35% in 2023, enhancing digital services and offerings
The percentage of commercial banking customers preferring online over in-branch services was 65% in 2023, driven by convenience and safety concerns
The number of commercial bank branches in Canada decreased by 10% between 2019 and 2023, reflecting digital transition
Commercial banking sector’s digital payment transaction volume grew by 18% globally in 2023, reaching over $65 trillion
Commercial bank automation of back-office operations resulted in cost savings of around 15% in 2023, equating to billions of dollars in efficiency gains
Commercial banking customer satisfaction scores averaged 78 out of 100 in 2023, with digital services rated as a key driver
The commercial bank sector's total investments in fintech startups and innovation funds reached over $9 billion in 2023, highlighting ongoing digital transformation efforts

Technology and Digital Innovation Interpretation

As commercial banks swiftly embrace digital innovation—boasting nearly 70% client adoption, a 22% AI growth projection, and a $65 trillion volume in digital payments—they are not only trimming branch footprints and approval times but also investing over $9 billion in fintech, proving that in banking, going digital isn't just a trend; it's the new standard of efficiency and customer satisfaction.