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Healthcare MedicineTop 10 Best Online Optical Software of 2026
Discover the top 10 online optical software tools.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
OptiComm +
Optical job order automation from prescription data through lab-ready documentation
Built for optical labs and retailers needing automated prescription-to-order workflows.
RxNT
Integrated optical ordering tied to clinical documentation and practice workflows
Built for multi-provider optometry and optical teams needing integrated clinical and optical workflows.
TherapyNotes
Custom clinical note templates tied to client records
Built for behavioral health practices needing fast documentation and scheduling, not optical workflows.
Comparison Table
This comparison table evaluates leading online optical software options, including OptiComm +, RxNT, TherapyNotes, SimplePractice, and Square Appointments. It highlights how each platform supports core workflows such as scheduling, patient or order management, messaging, and document or data handling so readers can quickly narrow down the best fit.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OptiComm + Cloud optical practice management software that supports patient records, prescriptions, ordering, inventory, and workflow for optical centers. | practice-management | 8.7/10 | 9.1/10 | 8.4/10 | 8.6/10 |
| 2 | RxNT Optometry and optical technology platform that manages clinical documentation, patient workflows, and electronic communications for eye care practices. | clinical-workflow | 8.3/10 | 8.7/10 | 7.9/10 | 8.1/10 |
| 3 | TherapyNotes Patient scheduling and documentation system used by eye care and other healthcare services to manage appointments, notes, and administrative workflows. | scheduling-EMR | 7.3/10 | 7.4/10 | 8.0/10 | 6.6/10 |
| 4 | SimplePractice Client management and online scheduling platform that supports healthcare documentation and billing workflows for outpatient practices. | practice-portal | 8.2/10 | 8.4/10 | 8.1/10 | 8.0/10 |
| 5 | Square Appointments Online appointment booking and customer management for healthcare practices that need web scheduling, automated reminders, and intake tools. | scheduling | 7.9/10 | 7.4/10 | 8.6/10 | 7.9/10 |
| 6 | Jane App Cloud practice management system that provides online scheduling, charting, and patient communication tools for healthcare clinics. | practice-management | 7.7/10 | 8.0/10 | 7.6/10 | 7.5/10 |
| 7 | Kareo Clinical Healthcare management software used for clinical charting and patient workflows through the Availity network. | clinical-platform | 7.3/10 | 7.0/10 | 7.2/10 | 7.8/10 |
| 8 | Practice Better Online practice management platform that supports booking, forms, messaging, and record-keeping for healthcare clinics. | clinic-automation | 8.1/10 | 8.4/10 | 7.9/10 | 8.0/10 |
| 9 | NextGen Office Cloud-enabled practice management and clinical workflow tooling provided through Athenahealth for healthcare offices. | enterprise-EHR | 7.0/10 | 7.3/10 | 6.6/10 | 7.0/10 |
| 10 | athenaCollector Patient payment and billing workflow tool that supports claims, statements, and collections processes through the athenahealth platform. | billing-collections | 7.3/10 | 7.1/10 | 7.6/10 | 7.4/10 |
Cloud optical practice management software that supports patient records, prescriptions, ordering, inventory, and workflow for optical centers.
Optometry and optical technology platform that manages clinical documentation, patient workflows, and electronic communications for eye care practices.
Patient scheduling and documentation system used by eye care and other healthcare services to manage appointments, notes, and administrative workflows.
Client management and online scheduling platform that supports healthcare documentation and billing workflows for outpatient practices.
Online appointment booking and customer management for healthcare practices that need web scheduling, automated reminders, and intake tools.
Cloud practice management system that provides online scheduling, charting, and patient communication tools for healthcare clinics.
Healthcare management software used for clinical charting and patient workflows through the Availity network.
Online practice management platform that supports booking, forms, messaging, and record-keeping for healthcare clinics.
Cloud-enabled practice management and clinical workflow tooling provided through Athenahealth for healthcare offices.
Patient payment and billing workflow tool that supports claims, statements, and collections processes through the athenahealth platform.
OptiComm +
practice-managementCloud optical practice management software that supports patient records, prescriptions, ordering, inventory, and workflow for optical centers.
Optical job order automation from prescription data through lab-ready documentation
OptiComm + centers on optical workflow automation by turning prescription and lens selection into structured job orders. The tool supports common optometry tasks such as order entry, lens job processing, and customer and lab-facing documentation in an online workflow. It emphasizes operational consistency with standardized optical data handling rather than generic project management. The strongest value is reducing manual re-keying between prescribing, ordering, and production steps.
Pros
- Optical-specific order processing reduces manual re-entry across steps
- Structured lens and prescription data improves consistency of job details
- Online workflow supports lab-facing documentation for smoother handoffs
- Repeatable optical job formats help standardize daily operations
Cons
- Optical workflow customization can take time for new setups
- Less flexible for non-standard processes outside typical eyewear operations
- Limited general-purpose tooling compared with broad business platforms
Best For
Optical labs and retailers needing automated prescription-to-order workflows
RxNT
clinical-workflowOptometry and optical technology platform that manages clinical documentation, patient workflows, and electronic communications for eye care practices.
Integrated optical ordering tied to clinical documentation and practice workflows
RxNT stands out with a healthcare workflow focus that connects optometry and ophthalmology operations through online software modules. The platform supports EHR-style patient documentation, optical order workflows, and practice analytics aimed at day-to-day clinical and optical coordination. Its ordering and prescription capture tools help reduce rework between visits and dispensing. RxNT also emphasizes integrations that let practices align scheduling, documentation, and order fulfillment across teams.
Pros
- Optical ordering workflows connect dispensing steps with clinical documentation
- Comprehensive patient record tools support end-to-end optometry documentation
- Practice analytics helps track demand, throughput, and optical activity
- Integration-friendly design aligns scheduling and operational workflows
Cons
- Role-based setup can require more configuration than basic optical tools
- Workflow depth can feel heavy for small practices with simple needs
- Training time may be needed to standardize documentation and ordering
Best For
Multi-provider optometry and optical teams needing integrated clinical and optical workflows
TherapyNotes
scheduling-EMRPatient scheduling and documentation system used by eye care and other healthcare services to manage appointments, notes, and administrative workflows.
Custom clinical note templates tied to client records
TherapyNotes stands out for supporting therapist workflows end-to-end, from client intake through session notes and document management. Core capabilities include customizable clinical notes, appointment scheduling, messaging, and streamlined forms tied to client records. The system also includes billing support with claims-ready information and audit-friendly note histories. Reporting is geared toward practice operations rather than analytics-heavy optical workflows.
Pros
- Customizable clinical notes align with common mental health documentation needs
- Session scheduling and client profiles reduce manual lookups during documentation
- Document and form tools keep intake materials linked to each client record
Cons
- Optical-specific workflow tools like prescription workflows are not the primary focus
- Reporting emphasizes practice metrics over detailed operational dashboards
- Customization can add configuration overhead for fully tailored templates
Best For
Behavioral health practices needing fast documentation and scheduling, not optical workflows
SimplePractice
practice-portalClient management and online scheduling platform that supports healthcare documentation and billing workflows for outpatient practices.
Client-facing intake forms that feed structured details into the record
SimplePractice stands out with strong patient-facing documentation flows and practice-ready scheduling built for healthcare. It supports customizable intake forms, secure messaging, document storage, and telehealth workflows inside a single workspace. The platform also includes appointment reminders, billing exports, and flexible client records that reduce repeated data entry for optical-related care plans.
Pros
- Patient intake forms link directly to client records with minimal manual rework
- Secure messaging and document storage keep communications and evidence in one place
- Configurable scheduling supports reminders and consistent appointment workflows
Cons
- Optical-specific features for prescriptions and lens workflows are limited compared with dedicated optical tools
- Reporting depth for optical operational metrics is less robust than specialized practice systems
- Workflow setup can require careful configuration to avoid duplicate chart elements
Best For
Optometry and optical practices needing secure documentation plus telehealth-friendly workflows
Square Appointments
schedulingOnline appointment booking and customer management for healthcare practices that need web scheduling, automated reminders, and intake tools.
Square Payments-linked booking checkout that supports deposits during appointment scheduling
Square Appointments stands out with its tight integration into Square’s payments ecosystem, which makes collecting deposits and accepting card payments part of the scheduling flow. The tool supports online appointment booking, staff calendars, service catalogs, and automated reminders to reduce no-shows. It also enables client management features like booking links and location-based scheduling for multi-location businesses. Square Appointments can handle optometry-style booking needs, but it lacks dedicated optical workflows like prescription capture and lab order management.
Pros
- Online booking with service and staff calendars for fast setup
- Built-in reminders that reduce missed appointments for scheduled services
- Square payments integration enables deposits and card checkout tied to bookings
Cons
- No optical-specific modules for prescriptions, lens options, or lab orders
- Limited workflow customization for complex intake and multi-step patient processes
- Reporting stays generic and does not match optical operational metrics
Best For
Optometry practices needing simple booking, reminders, and card payments
Jane App
practice-managementCloud practice management system that provides online scheduling, charting, and patient communication tools for healthcare clinics.
Workflow-driven appointment and customer status tracking
Jane App stands out by combining optical workflow tools with scheduling, customer records, and practical admin views in one web interface. The core toolset supports managing patient or customer data, tracking appointments, and organizing tasks for optical operations like fittings and follow-ups. It also emphasizes day-to-day coordination through searchable records and status-oriented workflows rather than just static document storage. Overall, it targets teams that need structured optical operations without building custom software.
Pros
- Centralizes optical admin tasks like appointments, customer records, and follow-ups
- Searchable workflows help teams track work status without scattered spreadsheets
- Web-based interface supports fast access across roles and locations
- Structured operational data reduces manual re-entry during busy days
Cons
- Optical-specific depth can feel limited compared with specialized lab and POS suites
- Workflow customization options can be constrained for unusual clinic processes
- Reporting capabilities are adequate but not built for deep analytics needs
Best For
Optical practices needing web-based appointment and customer workflow management
Kareo Clinical
clinical-platformHealthcare management software used for clinical charting and patient workflows through the Availity network.
Patient chart documentation that supports continuous clinical workflow across visits
Kareo Clinical stands out as a healthcare-facing system designed to support clinical workflows with integrated practice operations rather than only optical order entry. It covers core eye-care business needs such as patient documentation, clinical visit flow support, and operational management that aligns with real practice processes. For optical organizations, the solution benefits from centralized records and workflow consistency with the broader clinical stack. Optical-specific capabilities exist but may be narrower than dedicated optical management platforms focused on frame and lens configuration.
Pros
- Centralized patient data supports smoother optometry and clinical documentation workflows
- Workflow structure helps reduce rework between visits and operational tasks
- Integration with broader practice processes supports coordinated care and administration
Cons
- Optical configuration and dispensing workflows are less specialized than optical-first tools
- Optical users may need extra process steps to match frame and lens workflows
- System depth can increase training time for optical staff
Best For
Optometry practices needing clinical workflow support alongside day-to-day practice operations
Practice Better
clinic-automationOnline practice management platform that supports booking, forms, messaging, and record-keeping for healthcare clinics.
Optometry exam workflow templates for structured documentation and consistent charting
Practice Better stands out with optical-first practice management that connects patient intake, clinician workflows, and training resources in one place. The core system supports appointment scheduling, patient records, and structured documentation designed for eye care processes. It also includes practice analytics and goal-driven templates that help standardize how optometrists and staff capture exam and treatment details.
Pros
- Optical workflow templates reduce variation in exam documentation
- Centralized patient records keep scheduling and clinical notes in sync
- Practice analytics supports tracking performance and operational trends
Cons
- Setup and template customization require sustained admin effort
- Some advanced reporting options feel less flexible than dedicated analytics tools
- Workflow depth can slow down new users during initial adoption
Best For
Optometry clinics standardizing eye care workflows and documentation across teams
NextGen Office
enterprise-EHRCloud-enabled practice management and clinical workflow tooling provided through Athenahealth for healthcare offices.
Integrated patient scheduling and visit documentation for managing eye care across multiple appointments
NextGen Office is distinct for its deep clinical workflow foundation built for healthcare practices, not for optical-only point tools. It supports patient scheduling, documentation, and electronic health record style capture that can be used to document eye care visits and related services. The system also includes practice management functions that help coordinate referrals, follow-ups, and multi-visit care plans. For optical workflows, its strength is integration with clinical operations rather than standalone optical lab integrations or specialty optical configurators.
Pros
- Clinical documentation supports eye care visit workflows inside one system
- Practice management tools help coordinate scheduling and follow-up tasks
- Integrated data reduces re-entry across appointments and patient records
Cons
- Optical-specific workflows are not a primary focus of the product
- Navigation and setup can feel heavy for non-clinical optical staff
- Specialty optical operations may require add-ons or external tools
Best For
Healthcare practices needing eye care documentation within an established clinical workflow
athenaCollector
billing-collectionsPatient payment and billing workflow tool that supports claims, statements, and collections processes through the athenahealth platform.
Guided data collection with end-to-end tracking across athenahealth revenue cycle steps
athenaCollector stands out as an opt-in electronic data collection tool embedded in athenahealth workflows for healthcare revenue cycles. It automates outreach and document capture for patients and payers by guiding responses through structured forms and message flows. Core capabilities focus on collecting missing information, routing submissions to the right operational teams, and supporting status visibility through audit-friendly tracking.
Pros
- Structured collection flows reduce back-and-forth for missing patient data
- Routing and tracking support operational visibility across handoffs
- Tight integration with athenahealth processes streamlines downstream work
Cons
- Optical capture and workflows depend on broader athenahealth configuration
- Customization is limited compared with standalone capture-first platforms
- Non-athena workflows may require additional process mapping
Best For
Healthcare practices using athenahealth workflows needing automated visual data collection
Conclusion
After evaluating 10 healthcare medicine, OptiComm + stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Online Optical Software
This buyer's guide explains how to select online optical software for prescription handling, ordering workflows, scheduling, documentation, and operational consistency. Coverage includes optical-first platforms such as OptiComm + and Practice Better alongside integrated healthcare workflow systems like RxNT and NextGen Office. Tools covered in this guide are OptiComm +, RxNT, TherapyNotes, SimplePractice, Square Appointments, Jane App, Kareo Clinical, Practice Better, NextGen Office, and athenaCollector.
What Is Online Optical Software?
Online optical software supports eye care and optical businesses by connecting patient documentation, prescription capture, lens selection, and order or workflow steps inside a web-based system. These tools reduce re-keying errors by turning optical details into structured records that move to dispensing or lab handoffs. Optical-first platforms such as OptiComm + focus on prescription-to-lab-ready job order automation, while Practice Better focuses on optometry exam workflow templates that standardize how charting and treatment details get captured. Healthcare workflow platforms such as RxNT and NextGen Office extend these workflows by combining clinical documentation with scheduling and operational coordination across visits.
Key Features to Look For
Feature depth should match the exact workflow step that must be standardized and automated in day-to-day optical operations.
Prescription-to-order job automation with lab-ready documentation
OptiComm + turns prescription and lens selection into structured job orders and supports online lab-facing documentation for smoother handoffs. RxNT also connects optical ordering to clinical documentation and practice workflows to reduce rework between visits and dispensing.
Integrated optical ordering tied to clinical documentation
RxNT emphasizes integrated optical ordering that connects dispensing steps with clinical documentation and scheduling workflows. OptiComm + similarly focuses on structured optical data handling so order details do not have to be retyped across prescribing, ordering, and production.
Optometry exam workflow templates for consistent charting
Practice Better provides optometry exam workflow templates that standardize how exam and treatment details get captured across teams. This template approach reduces variation in documentation that can otherwise slow down downstream lens and treatment planning.
Customizable clinical notes and form tools tied to records
TherapyNotes offers customizable clinical note templates tied to client records, session scheduling, and form tools that keep intake materials linked to each client. SimplePractice supports configurable intake forms that feed structured details directly into client records, which is useful for teams that need secure documentation alongside optical care plans.
Searchable, workflow-driven appointment and customer coordination
Jane App uses workflow-driven appointment and customer status tracking so teams can manage optical admin tasks with searchable records. It is built for day-to-day coordination through status-oriented workflows rather than scattered spreadsheets.
Eyecare visit documentation inside established clinical workflows
NextGen Office supports integrated patient scheduling and visit documentation for managing eye care across multiple appointments. Kareo Clinical supports patient chart documentation that supports continuous clinical workflow across visits, which helps optometry practices keep documentation consistent over time.
How to Choose the Right Online Optical Software
The right selection depends on which workflow handoff needs the most automation between prescription capture, scheduling, documentation, dispensing, and lab coordination.
Map the workflow handoff that causes the most rework
If the biggest bottleneck is moving prescription details into lens selection and lab-ready order steps, OptiComm + is built for optical job order automation from prescription data through lab-ready documentation. If the bottleneck is keeping clinical documentation synchronized with optical ordering and scheduling across multiple providers, RxNT connects optical ordering to clinical documentation and practice workflows.
Confirm the product matches optical depth or clinical depth
Optical depth matters for prescription workflows and lab-facing handoffs, so OptiComm + and Practice Better focus on optometry workflow templates and optical operational consistency. If the primary need is eye care visit documentation inside a broader healthcare workflow, NextGen Office and Kareo Clinical prioritize continuous charting and coordinated care across visits.
Validate documentation tools are structured, not just stored
Practice Better uses optometry exam workflow templates that create structured charting for consistent downstream use. TherapyNotes ties customizable clinical notes and forms to client records, and SimplePractice uses patient intake forms that feed structured details directly into the record.
Check appointment and customer coordination requirements
If appointment intake must connect to status-driven operational work, Jane App provides workflow-driven appointment and customer status tracking in a web interface. If the priority is straightforward online scheduling and automated reminders with payments, Square Appointments emphasizes Square Payments-linked booking checkout for deposits during scheduling.
Ensure configuration effort fits internal capacity
OptiComm + can require time for optical workflow customization during new setups, which matters for teams with limited admin bandwidth. RxNT and TherapyNotes also involve role-based setup or template configuration overhead, while Practice Better requires sustained admin effort for template customization to keep workflows consistent.
Who Needs Online Optical Software?
Online optical software fits organizations that need structured patient-to-optical workflow movement across scheduling, documentation, and ordering or dispensing steps.
Optical labs and retailers that must automate prescription-to-order workflows
OptiComm + fits teams that need optical workflow automation that turns prescription and lens selection into structured job orders with lab-facing documentation. Its repeatable optical job formats help standardize daily operations and reduce manual re-keying across steps.
Multi-provider optometry and optical teams that need clinical plus optical coordination
RxNT is designed for integrated optical ordering tied to clinical documentation and practice workflows, which reduces rework between visits and dispensing. Its integration-friendly design aligns scheduling, documentation, and order fulfillment across teams.
Optometry clinics that want standardized exam documentation across staff
Practice Better provides optometry exam workflow templates that reduce variation in how exam and treatment details get captured. This structured documentation supports consistent records used during ongoing care and operational planning.
Eye care practices that must operate inside broader healthcare workflows
NextGen Office provides integrated patient scheduling and visit documentation built for eye care across multiple appointments. Kareo Clinical supports patient chart documentation that supports continuous clinical workflow across visits, which helps maintain consistency over time.
Common Mistakes to Avoid
Selection mistakes usually happen when the chosen tool does not match the workflow complexity or the depth of optical-specific configuration required for real dispensing and lab handoffs.
Choosing a general scheduling tool when optical ordering automation is the core need
Square Appointments and Jane App are strong for scheduling and coordination, but they lack dedicated optical prescription workflows and lab order management compared with optical-first systems. OptiComm + is built specifically to automate prescription data into lab-ready order documentation.
Underestimating setup work for structured templates and role-based workflows
OptiComm + can take time to customize optical workflow setups, and RxNT role-based setup can require more configuration than simpler optical tools. Practice Better also requires sustained admin effort to customize templates for consistent exam workflows.
Expecting deep optical dispensing and lens configuration inside broad clinical platforms
NextGen Office and Kareo Clinical provide continuous clinical charting and integrated eye care documentation, but optical configuration and dispensing workflows are less specialized than optical-first platforms. OptiComm + and RxNT remain the better match for prescription-to-order workflow automation.
Picking a mental-health-first documentation system for optical operational automation
TherapyNotes focuses on customizable clinical notes, session scheduling, and form-linked document management rather than optical prescription and lab order workflows. SimplePractice can support documentation and telehealth workflows, but optical-specific prescription and lens workflows are limited compared with dedicated optical tools.
How We Selected and Ranked These Tools
we evaluated each tool on three sub-dimensions. features have a weight of 0.40. ease of use has a weight of 0.30. value has a weight of 0.30. overall equals 0.40 times features plus 0.30 times ease of use plus 0.30 times value. OptiComm + separated itself by pairing optical-specific order processing with structured lens and prescription data that feeds lab-ready documentation, which is the exact features category that improves day-to-day consistency and reduces manual re-keying.
Frequently Asked Questions About Online Optical Software
Which online optical software best automates the prescription-to-lab order workflow?
OptiComm + is built for optical workflow automation by turning prescription and lens selection into structured job orders with online documentation for customer and lab-facing steps. RxNT also supports optical ordering tied to clinical-style documentation, but OptiComm + focuses more on reducing manual re-keying across prescribing, ordering, and production.
What tool is the best fit for practices that need integrated clinical documentation and optical coordination?
RxNT connects optometry and ophthalmology operations with modules that support patient documentation, optical order workflows, and practice analytics. Kareo Clinical supports patient chart documentation and continuous clinical workflow across visits, while Practice Better standardizes optometry charting and treatment capture with workflow templates.
Which online platform supports strong scheduling and customer workflows for optical fittings and follow-ups?
Jane App provides appointment and customer workflow management with searchable records and status-oriented tracking for optical operations like fittings and follow-ups. Square Appointments supports online booking, staff calendars, automated reminders, and location-based booking links, but it does not include dedicated optical prescription capture or lab order management.
Which option is best when secure client documentation and telehealth workflows must share the same workspace?
SimplePractice centralizes intake forms, secure messaging, document storage, and telehealth workflows in a single workspace with appointment reminders and client records. TherapyNotes also supports custom document histories and session notes, but its workflow focus targets behavioral health processes rather than optical ordering and lab documentation.
How do optical-first practice management tools differ from revenue-cycle data collection tools?
Practice Better is optical-first practice management that links patient intake, clinician workflows, and eye-care documentation with scheduling and practice analytics. athenaCollector is an opt-in electronic data collection tool embedded in athenahealth workflows that routes structured patient and payer responses through guided form flows and audit-friendly tracking.
Which software is best for standardizing how exam and treatment details are recorded across an optical clinic?
Practice Better includes optometry exam workflow templates that standardize structured documentation and consistent charting across clinicians and staff. OptiComm + standardizes optical data handling by structuring job orders from prescription and lens selection, which reduces variation in optical workflow execution.
Which tools support multi-visit care planning and follow-ups inside an established clinical workflow?
NextGen Office supports an EHR-style documentation approach with scheduling, referrals, follow-ups, and multi-visit care plans built into the clinical workflow. Kareo Clinical similarly emphasizes continuous chart documentation across visits, while RxNT ties ordering and prescription capture to coordinated clinical and dispensing steps.
What common workflow problem is most directly addressed by OptiComm + compared with general scheduling tools?
OptiComm + reduces manual re-keying by structuring optical job orders from prescription data through lab-ready documentation. Square Appointments can reduce no-shows with reminders and deposits, but it lacks optical-specific configuration and documentation for lab-ready order creation.
Which starting setup works best for an optical team that already runs around clinical documentation but needs optical task tracking?
RxNT fits teams that want clinical-style documentation and optical ordering tied together across scheduling and fulfillment coordination. Jane App fits teams that want web-based patient or customer workflow tracking with tasks for optical operations, while Kareo Clinical supports broader clinical practice operations with centralized records that align with ongoing visit workflows.
Tools reviewed
Referenced in the comparison table and product reviews above.
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