GITNUXSOFTWARE ADVICE
Healthcare MedicineTop 10 Best Non Medical Home Care Software of 2026
Top 10 ranking of non medical home care software tools with feature checks and tradeoffs for caregivers, agencies, and care coordinators.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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ShiftCare is the best pick if your non medical home care team needs end to end scheduling with documented records and controlled administration, whereas Birdie fits when care coordinators want clearer visit documentation and family updates without heavy configuration.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
ShiftCare
Role-based workflow governance combines incident reporting and audit trails tied to scheduling and visit states.
Built for fits when care coordinators need end-to-end scheduling plus documentation with controlled administration..
Birdie
Editor pickCare coordinator workflow links scheduling changes to visit documentation review in one operational loop.
Built for fits when care teams need scheduling plus visit documentation visibility without heavy EHR-style configuration..
CareVoyant
Editor pickConfigurable care documentation workflows that keep visit notes and incident follow-ups tied to scheduled visits.
Built for fits when agencies need consistent care documentation and caregiver scheduling control without medical chart complexity..
Related reading
Comparison Table
ShiftCare
SMBCare management software for scheduling, timesheets, payroll data, invoicing, and client communication.
Role-based workflow governance combines incident reporting and audit trails tied to scheduling and visit states.
ShiftCare provides caregiver shift scheduling with open shift management, visit check-in and check-out capture, and structured visit notes for care plan execution. Care teams can manage service plans and daily care documentation in one workflow so coordinators review exceptions and caregivers complete required documentation. Administrative governance includes role-based access controls, incident reporting, and audit log visibility across key workflow states.
A key tradeoff is that teams often need careful configuration of caregiver availability rules, visit task requirements, and authorization statuses to prevent mismatches between planned shifts and required documentation. ShiftCare works best when a care coordinator team owns scheduling decisions and when caregivers use a mobile app for clock and note capture on each visit.
- +Operational workflow connects scheduling, visit capture, and coordinator review
- +Authorization tracking reduces missed compliance steps across services
- +Incident reporting is integrated into the same operational timeline
- +API supports external system integration and provisioning flows
- –Initial setup requires disciplined configuration of tasks and authorization logic
- –Complex schedules can increase coordination work for exception handling
- –Some reporting needs structured definitions before dashboards reflect reality
- –Multi-location rollouts may require extra governance tuning
Care coordination teams
Route open shifts with coordinator oversight
Fewer missed visits
Operations managers
Control authorizations across services
Lower compliance risk
Show 2 more scenarios
Caregivers
Capture visit notes and clock events
More complete documentation
Mobile check-in and structured visit notes support consistent care documentation.
System integrators
Connect care operations to external tools
Reduced manual re-entry
API access enables provisioning and data synchronization with other business systems.
Best for: Fits when care coordinators need end-to-end scheduling plus documentation with controlled administration.
More related reading
Birdie
vertical specialistHome care platform for care planning, visit documentation, scheduling, monitoring, and family updates.
Care coordinator workflow links scheduling changes to visit documentation review in one operational loop.
Birdie fits care organizations that need one workflow for client onboarding through ongoing visits, without relying on spreadsheets for handoffs. The system connects scheduling decisions to visit documentation, so care coordinators can review what happened against what was planned. Portal access supports structured communication channels for families and caregivers, which reduces reliance on off-system messaging.
A tradeoff appears in governance depth, because advanced authorization workflows and audit expectations depend on how the organization configures roles and operational procedures. Birdie works well when care coordinators prioritize daily staffing accuracy and timely visit notes over complex multi-step billing authorization paths. It is also a strong fit for teams managing consistent caregiver availability patterns where open shift management requires fast reassignment.
- +Visit-level documentation ties directly to scheduled shifts
- +Client intake and onboarding workflow reduces onboarding errors
- +Care coordinator dashboard supports assignment and day-of-visit oversight
- +Family and caregiver portals reduce off-system updates
- –Authorization tracking depth may require careful role setup
- –Open shift workflows can feel limited for highly complex staffing rules
- –Integration customization depends on implementation choices
- –Care documentation structure can require internal training
Care coordinators
Track visit notes against planned shifts
Fewer documentation gaps
Home care agencies
Manage caregiver assignments daily
More reliable staffing
Show 2 more scenarios
Client families
Monitor care progress and updates
Reduced phone check-ins
Use portal views to follow scheduled services and receive structured status information.
Care team managers
Coordinate onboarding and continuity
Faster start of care
Capture client intake details and carry them into ongoing care documentation routines.
Best for: Fits when care teams need scheduling plus visit documentation visibility without heavy EHR-style configuration.
CareVoyant
enterpriseCare management platform supporting home care, home health, hospice, scheduling, billing, and compliance.
Configurable care documentation workflows that keep visit notes and incident follow-ups tied to scheduled visits.
CareVoyant covers the common agency workflow from client onboarding through ongoing care plan documentation and daily visit notes. Scheduling features include caregiver availability constraints and assignment logic intended to reduce manual rework when shifting staff. Care documentation workflows include structured visit notes and incident reporting fields that help care coordinators consolidate records for follow-up.
A practical tradeoff is that deeper automation depends on how the agency configures workflows, roles, and approval steps, which increases setup effort. CareVoyant fits well when a care coordination team needs consistent documentation and scheduling control across multiple clients, even when visits change frequently.
- +End to end workflow from intake to visit notes
- +Assignment workflow designed for caregiver availability constraints
- +Incident reporting fields embedded in care documentation
- +Role-based controls for coordination and operational oversight
- –Automation depth can require careful workflow configuration
- –Limited visibility into external systems without integration work
- –Reporting breadth depends on how fields are modeled during setup
- –EVV style visit capture may not cover every state workflow pattern
Care coordination teams
Day to day visit notes control
Fewer handoff gaps
Operations managers
Shift changes and open coverage
Less rescheduling rework
Show 2 more scenarios
Client services staff
Intake to service plan updates
More consistent care plans
Intake data feeds service planning so ongoing updates stay in the same workflow.
Compliance and QA roles
Change tracking for care records
Faster QA follow-up
Audit-style traceability supports review of who updated care documentation and when.
Best for: Fits when agencies need consistent care documentation and caregiver scheduling control without medical chart complexity.
HHAeXchange
enterpriseHome and community care platform for authorization management, scheduling, EVV, claims, and compliance.
Mobile EVV and visit verification data captured at the caregiver visit level and surfaced in the care coordinator workflow.
HHAeXchange is a non medical home care management system built around caregiver scheduling, client intake, and day to day visit coordination. It connects shift planning with mobile clock in and clock out and visit documentation workflows so care coordinators can track who served which client and when.
Administrative tools support authorization tracking and care plan style documentation, which helps align assignments to service requirements. Automation focuses on routing and open shift handling tied to caregiver availability and visit requirements.
- +Mobile clock in and clock out paired with visit notes
- +Open shift handling tied to caregiver availability
- +Authorization tracking tied to scheduled visits
- +Care coordinator dashboards for daily assignment visibility
- –Setup requires careful mapping of services and visit requirements
- –Complex scheduling rules can increase admin workload
- –Limited visibility into downstream accounting exports from within UI
- –Integration options can depend on external add-ons or custom work
Best for: Fits when care coordinators need scheduling plus visit documentation tied to authorization-driven requirements.
AxisCare
vertical specialistHome care management software for scheduling, billing, caregiver coordination, and client communication.
Operational care coordination view that ties shift assignments to visit documentation and exception resolution steps.
AxisCare supports non-medical home care workflows with client intake, caregiver shift scheduling, and ongoing visit documentation. It provides care planning structure that connects scheduled visits to care notes and incident tracking for field operations.
AxisCare also covers administrative controls for assignments, visit status visibility, and caregiver time collection through a mobile caregiver workflow. AxisCare is distinct for tying scheduling and documentation to an operational administration layer that care coordinators can manage day to day.
- +End to end scheduling plus visit documentation workflow reduces handoff steps
- +Care plans stay linked to scheduled work for coordinators reviewing exceptions
- +Mobile caregiver capture supports structured clock in and clock out and notes
- +Admin visibility into assignments and visit status helps resolve missed or changed visits
- –Deep configuration can require governance discipline to keep workflows consistent
- –Role separation and approval chains may need careful setup for strict RBAC needs
- –Integration breadth can be limited when EVV and payroll requirements differ by region
- –Complex service plan variations can increase operational overhead for coordinators
Best for: Fits when non-medical home care teams need scheduling tied to visit notes and coordinated exception handling.
CareSmartz360
vertical specialistHome care software for scheduling, caregiver records, billing, compliance, and family communication.
Care plan to visit note linkage keeps documentation tied to service plan steps for ongoing care coordination.
CareSmartz360 targets non medical home care operations with tools for caregiver shift scheduling, client intake, and ongoing visit documentation workflows. The system supports care plan and service plan tracking alongside visit notes so care coordinators can review what happened during each scheduled visit.
CareSmartz360 also includes operational reporting for staffing, shift coverage, and care documentation status so managers can follow exceptions across the day. CareSmartz360 is most distinct when care teams need structured workflows for documentation and coordination rather than only a scheduling screen.
- +Care plan and service plan tracking keeps documentation aligned to client goals
- +Caregiver shift scheduling supports routine staffing updates without manual spreadsheets
- +Visit notes workflows make it easier to review care documentation by visit
- +Operational reporting highlights staffing coverage gaps and documentation completion
- –API and integration details appear limited compared with top EVV and EHR integration vendors
- –Role separation and governance controls need careful configuration for multi-team setups
- –Advanced open shift workflows feel less configurable than specialist scheduling systems
- –Extensibility for custom fields and automation is harder than in API-first tools
Best for: Fits when non medical home care teams need structured documentation workflows plus scheduling oversight for coordinators.
Generations Homecare System
vertical specialistHome care management software for scheduling, billing, payroll, reporting, and caregiver oversight.
Integrated caregiver time capture tied to visit assignments for approval oriented timesheet review.
Generations Homecare System targets non medical home care operations with a caregiver shift scheduling workflow built around visit-based service delivery. The system supports client intake, care plan documentation, visit notes, and incident reporting for day to day care coordination.
It also includes caregiver clock in and clock out capture plus timesheet approval flows for internal review. Admin users can manage client cases, staff availability, and open shift assignments within the same operational workspace.
- +Visit centered scheduling maps shifts directly to client care delivery
- +Care documentation workflow covers visit notes and incident reporting
- +Timesheet approval supports internal review before downstream processing
- +Client and caregiver availability settings reduce scheduling back and forth
- –Limited visibility into integration depth for EVV, telephony, or GPS verification
- –Automation options for recurring schedules appear less configurable than peers
- –Admin governance features like audit logs and role controls are not clearly defined
- –Care plan updates may require manual steps across related visit records
Best for: Fits when a small to mid size home care team needs visit scheduling plus care documentation in one system.
WellSky Personal Care
enterprisePersonal care software covering scheduling, caregiver management, billing, and compliance workflows.
Care documentation objects remain connected to visit workflows so supervisors can trace notes back to assigned encounters.
WellSky Personal Care targets non-medical home care operations with a workflow built around care documentation, visit scheduling, and caregiver timekeeping. The system supports client intake and ongoing care plan management with visit notes tied to scheduled encounters.
Administrators can configure routing across care tasks and staff availability while maintaining structured operational records for supervisors. Integration options and automation hooks are designed to connect external payroll, billing, and compliance components used in home care organizations.
- +Care plan records stay linked to scheduled visits and documentation
- +Built for operational workflows like open shift management and staff assignment
- +Timekeeping and timesheet approval support supervisor review cycles
- +Admin configuration covers client intake and ongoing service planning workflows
- –Requires disciplined configuration to keep visit capture and documentation consistent
- –API integration depth may require vendor or partner help for complex flows
- –Family and caregiver portal depth can be limited versus systems built around self-serve interactions
- –Advanced analytics depend on how operational data is provisioned and reported
Best for: Fits when agencies need structured care documentation linked to scheduling and staff timekeeping without medical EHR complexity.
Ankota
vertical specialistCare management software for scheduling, EVV, billing, payroll, authorizations, and caregiver coordination.
Care planning plus shift scheduling linkage that keeps care documentation in step with caregiver assignments.
Ankota handles non-medical home care workflows like caregiver shift scheduling, client intake, and visit documentation through a unified operations flow. It supports care planning and care coordination tasks that map client needs to scheduled caregiver coverage.
Ankota also includes caregiver time capture and approval-oriented processes used to manage timesheets and operational notes. Automation and integration options are aimed at keeping scheduling, visit records, and reporting aligned across admin, care coordinators, and mobile caregiver interactions.
- +End-to-end operational flow from intake through care documentation
- +Caregiver shift scheduling with open coverage handling support
- +Timesheet approval workflow designed for coordinator review
- +Configurable care plans linked to client records for coordination
- –Automation depth depends on how teams structure workflows
- –Complex admin setup can slow down early configuration
- –Reporting needs careful configuration to match agency templates
- –Integration coverage varies by external system and EVV approach
Best for: Fits when agencies need structured care documentation tied to scheduled shifts and coordinator approvals.
Caregiver Scheduling
vertical specialistAll-in-one non-medical home care platform with shift scheduling, EVV, ADL logging, and caregiver matching.
Assignment status workflow that supports coordinator-driven changes across scheduled client shifts.
Caregiver Scheduling targets non-medical home care teams that need shift and visit coordination without heavy clinical workflows. It covers client records, recurring and one-time shift scheduling, caregiver availability, and visit notes tied to scheduled assignments.
The system also supports care coordination tasks like open shift management, timesheet-style approvals, and export-oriented reporting for payroll workflows. Caregiver Scheduling emphasizes operational visibility for care coordinators through configurable status tracking across assignments.
- +Clear scheduling workflow that links caregivers to assigned client visits
- +Configurable status tracking for assignments and staffing changes
- +Timesheet-style approval flow for coordinator signoff before payroll export
- +Reporting outputs designed for payroll and operational review workflows
- –Limited visibility into authorization tracking compared with larger EVV-first systems
- –Automation depth for routing and caregiver matching is not as granular
- –API and integration surface is not documented with the same clarity as enterprise systems
- –Admin governance controls are basic for multi-location or heavily delegated teams
Best for: Fits when coordinators need day-to-day shift planning, approval, and export-ready reporting for small care agencies.
Conclusion
After evaluating 10 healthcare medicine, ShiftCare stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right non medical home care software
Non medical home care software unifies caregiver shift scheduling, visit documentation, and coordinator workflows so teams can plan care delivery and capture encounter notes in the same operational loop. This guide covers ShiftCare, Birdie, CareVoyant, HHAeXchange, AxisCare, CareSmartz360, Generations Homecare System, WellSky Personal Care, Ankota, and Caregiver Scheduling.
Evaluation in this guide prioritizes role-based governance tied to scheduling and visit states, workflow automation surfaces that connect documentation to assignments, and practical integration pathways for verification and external systems. The tool coverage also reflects whether care teams manage open shift coverage, authorization-driven requirements, and incident follow-ups inside the scheduling workflow rather than in separate tools.
Non medical home care software for scheduling, care documentation, and coordinator governance
Non medical home care software supports end-to-end scheduling for client shifts and links those assignments to visit-level documentation, including visit notes and incident reporting workflows. ShiftCare is built around role-based workflow governance that ties incident reporting and audit trails to scheduling and visit states.
Operational teams also use these systems to connect intake and onboarding steps to caregiver availability, coordinate assignment changes through open shift management, and route documentation review to care coordinators. Birdie uses a care coordinator workflow that links scheduling changes to visit documentation review, while HHAeXchange emphasizes mobile visit verification data captured at the caregiver visit level and surfaced in the coordinator workflow.
Scheduling-to-documentation controls, automation, and verification data paths
Non medical home care software lives or dies on how tightly caregiver shift scheduling connects to visit capture and coordinator review so exceptions surface while staffing changes still matter. The tools that perform best in this buyer guide link care documentation and incident follow-ups to specific scheduled visit states rather than treating notes as a separate workstream.
Role-based workflow governance tied to scheduling and visit states
ShiftCare combines role-based workflow governance with incident reporting and audit trails linked to scheduling and visit states. AxisCare also ties shift assignments to visit documentation and exception resolution steps, but ShiftCare’s governance focus is deeper for audit-style workflows.
Visit-level documentation review loop connected to shift changes
Birdie keeps visit-level documentation tied directly to scheduled shifts by linking scheduling changes to coordinator review. CareVoyant provides configurable care documentation workflows that keep visit notes and incident follow-ups tied to scheduled visits, which supports consistent documentation patterns.
Mobile visit verification with visit capture surfaced in coordinator workflows
HHAeXchange pairs mobile clock in and clock out with visit notes and surfaces visit verification data in the care coordinator workflow. CareVoyant focuses on documentation workflow configuration and exception handling linkage, but it does not emphasize mobile EVV-grade visit verification capture in the coordinator view.
End-to-end intake to assignment to documentation workflow coverage
Birdie’s care coordinator workflow reduces onboarding errors with a client intake and onboarding workflow that feeds scheduling and documentation review. CareVoyant supports end to end workflow from intake to visit notes while keeping assignment workflow constrained by caregiver availability.
Care plan and service plan alignment to scheduled work
CareSmartz360 keeps care plan and service plan tracking aligned to client goals so documentation stays connected to service plan steps. WellSky Personal Care keeps care documentation objects connected to visit workflows so supervisors can trace notes back to assigned encounters.
Operational scheduling plus approval oriented timesheet capture
Generations Homecare System maps shifts directly to client care delivery and supports a visit centered scheduling model tied to approval oriented timesheet review. Caregiver Scheduling focuses on coordinator-driven assignment status workflow and export-ready reporting for small agencies, with less depth in authorization tracking.
Decision framework for mapping scheduling complexity to governance, automation, and integration needs
The selection process starts with workflow boundaries. The right tool keeps caregiver shift scheduling, visit notes, and coordinator review inside one operational loop instead of pushing incident reporting and documentation into separate systems.
The next step is matching automation depth to operational tolerance. Some tools require disciplined workflow configuration to make incident and authorization logic consistent across exceptions, while others emphasize lighter configuration and guide coordinators through a smaller set of workflow patterns.
Choose governance-first or loop-first workflows based on how coordinators handle exceptions
Select ShiftCare when coordinators need controlled administration where incident reporting and audit trails follow scheduling and visit states during exceptions. Select Birdie when coordinators need an operational loop that links scheduling changes to visit documentation review without heavy EHR-style configuration.
Match verification requirements to the visit capture surface coordinators use daily
Choose HHAeXchange when mobile clock in and clock out must pair with visit notes and show verification data inside the coordinator workflow. Choose WellSky Personal Care when structured documentation must remain traceable from care plan records to scheduled visits and encounter notes without focusing on EVV mobile capture as the primary surface.
Confirm how caregiver availability constraints affect assignment outcomes
Choose CareVoyant when assignment workflow must respect caregiver availability constraints while keeping visit notes and incident follow-ups tied to scheduled visits. Choose AxisCare when shift assignments must coordinate with visit documentation and exception resolution steps with an operational view for coordinators.
Pick documentation architecture based on whether care plan tracking drives scheduling decisions
Choose CareSmartz360 when service plan steps must stay aligned to scheduled work so documentation remains tied to client goals. Choose CareVoyant or WellSky Personal Care when consistent visit note workflows and traceability from notes back to scheduled encounters matter more than service plan step orchestration.
Plan configuration depth for recurring schedules and multi-team role separation
Choose ShiftCare or AxisCare when recurring schedules and exception handling require structured configuration and coordinated approval chains across roles. Choose Generations Homecare System when smaller teams need visit centered scheduling mapped to client care delivery with approval oriented timesheet review.
Who should buy non medical home care software based on workflow ownership and audit expectations
Non medical home care software fits teams that manage caregiver shift scheduling and visit capture as one operational system. The best fit depends on whether governance and audit visibility are mandatory or whether the primary need is an easy coordinator workflow that ties documentation to assigned shifts. The tools in this guide separate into governance-heavy operational platforms and lighter documentation-first coordination systems.
Care coordinators who must run scheduling plus incident workflows with audit trails
ShiftCare fits because it combines role-based workflow governance with incident reporting and audit trails tied to scheduling and visit states so exception handling stays traceable.
Agencies that want a single coordinator loop from shift changes to documentation review
Birdie fits because care coordinator workflow links scheduling changes to visit documentation review in one operational loop and keeps visit level documentation tied to scheduled shifts.
Teams operating with mobile verification requirements at the caregiver visit level
HHAeXchange fits because it captures mobile clock in and clock out paired with visit notes and surfaces visit verification data in the care coordinator workflow.
Organizations that need care plan traceability from client goals to scheduled encounters
CareSmartz360 fits because care plan and service plan tracking keeps documentation aligned to client goals, while WellSky Personal Care fits when supervisors need traceability from documentation objects back to assigned encounters.
Small to mid size home care teams that prioritize visit centered scheduling tied to approval oriented timesheet review
Generations Homecare System fits because visit centered scheduling maps shifts directly to client care delivery and supports approval oriented timesheet review tied to visit assignments.
Common pitfalls when buying non medical home care software for scheduling and documentation
The most common failures come from treating scheduling as the only workflow and treating documentation as an afterthought. Tools succeed when visit notes and incident follow-ups stay attached to the scheduled visit states coordinators manage. Another common failure is underestimating the configuration discipline required for authorization logic and exception handling patterns in multi-role teams.
Evaluating the schedule screen while ignoring how visit notes and incident follow-ups connect to scheduled visit states
ShiftCare and AxisCare are built to connect documentation and incident handling to scheduling and visit states, which reduces the risk of coordinators missing exceptions during staffing changes.
Assuming verification capture works automatically in coordinator workflows without mapping services to visit requirements
HHAeXchange requires careful mapping of services and visit requirements so mobile visit verification data pairs correctly with visit notes in the coordinator workflow.
Choosing a configuration-heavy platform without staffing governance for roles, approvals, and workflow consistency
ShiftCare and AxisCare can increase coordination work for exception handling if task and authorization logic are not configured with disciplined governance.
Relying on reporting exports while overlooking authorization tracking depth for complex coverage scenarios
Caregiver Scheduling offers export-ready reporting for small agencies but provides limited visibility into authorization tracking compared with EVV-first systems, which can create compliance gaps.
Selecting a documentation-first tool when recurring schedules and automation depth must adapt to complex staffing rules
CareVoyant’s automation depth can require careful workflow configuration, and Birdie’s open shift workflows can feel limited for highly complex staffing rules.
How We Selected and Ranked These Tools
We evaluated ShiftCare, Birdie, CareVoyant, HHAeXchange, AxisCare, CareSmartz360, Generations Homecare System, WellSky Personal Care, Ankota, and Caregiver Scheduling for how scheduling outputs flow into visit-level documentation and coordinator exception handling. Features carried 40% weight because incident reporting and audit trails tied to scheduling and visit states determine whether governance stays usable during real staffing changes.
Ease carried 30% weight because workflow configuration and exception handling complexity affect day-to-day adoption across coordinators. Value carried 30% weight because each tool’s operational loop reduces handoff steps, and ShiftCare earned the top rank by combining role-based workflow governance with incident reporting and audit trails connected to scheduling and visit states.
Frequently Asked Questions About non medical home care software
How do ShiftCare and Birdie handle care documentation tied to caregiver shift scheduling?
What integration and API options matter most for agencies that need external systems connected to scheduling and visit records?
What breaks when an agency needs client intake and care plan setup to match open shift management workflows?
How do HHAeXchange and WellSky Personal Care support caregiver time capture and visit-level verification data?
When should a care coordinator choose a system that emphasizes incident reporting tied to scheduling state?
Which tools support an admin-driven workflow that changes assignment status based on documentation and exceptions?
How do Generations Homecare System and CareSmartz360 manage timesheet approval and caregiver time capture tied to visits?
What security and administration controls should be evaluated for role separation and audit trails?
How do teams reduce migration risk when moving existing client cases, scheduled shifts, and historical visit notes?
Where does care coordination break down if open shift management and caregiver availability do not feed the visit workflow?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
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