GITNUXSOFTWARE ADVICE
Facilities Property ServicesTop 10 Best Hotel Facilities Management Software of 2026
Top 10 hotel facilities management software for 2026, ranking smart control options like Hotel Engine, MaintainX, Fiix, plus Quore and Mews Ops.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Quore is the best fit when hotel groups want one operational workspace tying rooms, engineering logs, work orders, and preventive maintenance into coordinated execution, whereas HotSOS suits larger operations teams that need standardized housekeeping and maintenance workflows with scheduling control.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Quore
Quore’s hotel operations hub links room status, inspections, maintenance tickets, and guest requests in one workflow.
Built for fits when hotel groups need one operational workspace for rooms, service requests, inspections, and maintenance coordination..
Hotelkit
Editor pickDigital hotel logbook linking messages, tasks, checklists, incidents, and handovers in one operational record.
Built for fits when hotel groups need coordinated housekeeping, maintenance, and shift communication across multiple departments..
Mews Operations
Editor pickUnified operational workspace linking room status, reservations, payments, housekeeping, and guest requests.
Built for fits when hotels need unified housekeeping, guest-service, and front-desk operations across multiple properties..
Related reading
Comparison Table
Quore
vertical specialistHotel workflow platform with engineering logs, work orders, preventive maintenance, and asset tracking.
Quore’s hotel operations hub links room status, inspections, maintenance tickets, and guest requests in one workflow.
Quore gives hotel teams dedicated workflows for room cleaning, inspections, maintenance requests, service recovery, and shift communication. Managers can assign work, monitor completion, review operational notes, and compare property activity from centralized dashboards. Guest-facing fault reporting can route issues to the responsible department while preserving room context.
The hotel-specific structure reduces configuration work for rooms and departmental handoffs, but it offers less depth for engineering teams that need detailed equipment hierarchies or condition-based monitoring. Quore fits properties where housekeeping and guest-service coordination drive daily workload, especially when managers need a shared operational record across multiple departments.
- +Hotel-specific modules cover housekeeping, inspections, maintenance, and guest requests.
- +Room status and service tasks share operational context.
- +Mobile workflows support frontline updates during shifts.
- +Multi-property dashboards support centralized operational oversight.
- –Engineering asset hierarchies are less detailed than in dedicated CMMS products.
- –Advanced condition monitoring may require connected specialist systems.
- –Workflow depth depends on consistent departmental configuration.
- –Public API documentation is less prominent than in developer-first platforms.
Hotel operations directors
Cross-department daily coordination
Fewer departmental handoff gaps
Housekeeping managers
Room turnover supervision
Faster room release
Show 2 more scenarios
Hotel engineering teams
Guest issue dispatch
Clearer repair accountability
Maintenance staff receive room-linked requests, update status, and record completed work from mobile workflows.
Multi-property hotel groups
Portfolio operations oversight
Consistent property reporting
Regional leaders compare departmental activity and unresolved work across participating properties.
Best for: Fits when hotel groups need one operational workspace for rooms, service requests, inspections, and maintenance coordination.
Hotelkit
vertical specialistHotel operations software with maintenance tickets, preventive tasks, and cross-department communication.
Digital hotel logbook linking messages, tasks, checklists, incidents, and handovers in one operational record.
Hotelkit combines housekeeping coordination, engineering requests, room-status updates, checklists, shift handovers, and internal messaging in a hotel-specific workspace. Managers can assign tasks, monitor completion, document incidents, and distribute procedures without relying on paper logs or disconnected chat threads. Its department structure reflects hotel operations more closely than a generic task manager.
The tradeoff is limited depth for asset-intensive maintenance compared with dedicated CMMS products. Hotelkit fits a property group that needs consistent room-readiness workflows and cross-department visibility more than sensor-driven monitoring, complex asset hierarchies, or detailed lifecycle forecasting.
- +Hotel-specific workflows cover housekeeping, maintenance, checklists, handovers, and internal communication.
- +Digital logbooks preserve operational context across shifts and departments.
- +Mobile access supports task updates and issue reporting from guest rooms and back-of-house areas.
- +PMS integrations reduce duplicate room-status and operational data entry.
- –Asset hierarchies and maintenance analytics are thinner than in dedicated CMMS products.
- –Condition-based monitoring and sensor ingestion are not core capabilities.
- –Complex multi-property governance may require careful role and workflow configuration.
- –Advanced capital planning requires external systems or manual reporting.
Multi-property hotel operators
Standardize daily operating procedures
Consistent cross-property execution
Hotel engineering managers
Coordinate room maintenance requests
Faster room release
Show 2 more scenarios
Housekeeping supervisors
Manage room readiness tasks
Clearer readiness visibility
Mobile task lists and status updates help supervisors allocate work and identify incomplete rooms during turnover.
Hotel operations directors
Document shift handovers
Fewer missed handover items
Digital logbook entries retain incidents, pending work, and department messages for incoming teams.
Best for: Fits when hotel groups need coordinated housekeeping, maintenance, and shift communication across multiple departments.
Mews Operations
vertical specialistHotel operations suite with task management, maintenance workflows, and service coordination inside the Mews platform.
Unified operational workspace linking room status, reservations, payments, housekeeping, and guest requests.
Mews Operations links front-desk activity with housekeeping execution, so a completed checkout can trigger room cleaning and status updates without manual re-entry. Supervisors can assign tasks, monitor room progress, and coordinate guest requests through the same operating environment used for reservations and payments. The API and integration marketplace provide access to property data and connected hotel applications.
The main tradeoff is limited depth for engineering-led maintenance programs. Mews fits a hotel that needs coordinated room turnover, service requests, and room readiness SLA monitoring, but properties managing extensive HVAC inventories or regulated equipment may need a dedicated maintenance system alongside it.
- +Connects housekeeping status with reservations, payments, and front-desk operations
- +Supports task assignment for room cleaning, inspections, and guest requests
- +Open API and Marketplace extend integrations across hotel technology systems
- +Cloud delivery supports consistent workflows across multi-property operations
- –Limited equipment history and parts control for engineering departments
- –Does not replace specialist software for complex preventive maintenance programs
- –Advanced workflows require careful role and process configuration
- –Facilities reporting is less detailed than dedicated maintenance applications
Multi-property hotel groups
Standardize room operations across locations
Consistent property procedures
Housekeeping managers
Coordinate daily room turnover
Faster room release
Show 2 more scenarios
Guest services teams
Route service requests internally
Clearer request ownership
Staff can create and assign requests without switching between reservation and task systems.
Hotel technology teams
Connect operational applications
Lower duplicate data entry
The open API and Marketplace support integrations with access, messaging, accounting, and other systems.
Best for: Fits when hotels need unified housekeeping, guest-service, and front-desk operations across multiple properties.
ALICE by Actabl
vertical specialistHotel operations and service platform that routes engineering, housekeeping, and guest-related work orders.
Guest-facing fault reporting that routes into execution workflows with configurable handling rules for property operations.
ALICE by Actabl connects facility service requests, work order workflows, and property operations into one operating layer for hotel teams. The system supports guest-facing fault intake and routing into technician execution flows, with status updates designed for room readiness visibility.
ALICE also provides admin configuration for teams, locations, and workflow rules, plus extensibility through integration paths that let hotel systems exchange operational data. It is best evaluated for automation depth and integration breadth with hotel and facilities ecosystems rather than only for ticket tracking.
- +Guest fault reports can route into technician work orders with clear execution states
- +Configurable routing rules support different workflows by location and team
- +Multi-system integration supports operational data flow between hotel and facilities tools
- +Audit-friendly change tracking helps administrative governance of operational records
- –Some workflow automation requires careful setup to avoid misrouted work
- –Advanced reporting depth depends on how operational data is integrated
- –Asset-level modeling may not match CMMS-centric hierarchy needs at scale
- –Mobile technician experience can lag specialized dispatch stacks without tuned workflows
Best for: Fits when hotels need guest-driven fault intake and technician work execution with strong integration and governance.
Flexkeeping
vertical specialistHospitality operations software with maintenance requests, preventive maintenance, and mobile task management.
Hotel-focused work order and preventive maintenance workflows that map to room and common-area service routines.
Flexkeeping coordinates hotel facilities workflows around asset and maintenance task management, with an emphasis on keeping rooms and common areas in service. The tool centers on preventive maintenance scheduling, work order intake, and technician execution flows that map to hotel operations. Flexkeeping also supports operational reporting that helps track open work, maintenance compliance progress, and recurring issues across properties.
- +Preventive maintenance scheduling workflow aligns with room and common-area readiness cycles
- +Work order intake to assignment supports day-to-day triage without spreadsheet handoffs
- +Operational reporting supports maintenance visibility for managers and engineering leads
- +Asset and location tagging helps keep repairs traceable to specific facilities
- –Integration depth for CMMS and hotel systems is limited compared with top-tier vendors
- –Advanced governance controls like detailed RBAC and audit log granularity may require extra setup
- –Multi-property rollup workflows can feel heavy without consistent naming and hierarchy discipline
Best for: Fits when engineering teams need preventive maintenance tracking and work order execution for a small or mid-size hotel portfolio.
HotSOS
enterpriseHotel operations software for housekeeping, maintenance, service orders, and incident management.
Hotel-specific maintenance workflow configuration that ties task routing and scheduling to asset records used in daily operations.
HotSOS targets hotel facilities management teams that need work order control, preventive maintenance scheduling, and guest-impact triage in one operational flow. The system centers on asset and maintenance workflows that support scheduling rules, task assignment, and tracking through to completion.
HotSOS also supports integrations with hospitality systems through an automation and API surface aimed at exchanging maintenance and operational events. Governance features focus on role-based access, activity visibility, and configuration control so multi-site operations can standardize processes.
- +Work order lifecycle tracking from creation through closure
- +Preventive maintenance scheduling with repeatable maintenance plans
- +Integration-focused API surface for operational event exchange
- +Role-based access controls for controlled maintenance operations
- –Best outcomes require deliberate setup of assets and maintenance templates
- –Advanced reporting depth can lag behind CMMS-focused analytics products
- –Multi-property standardization can require ongoing configuration management
- –Some workflows depend on how upstream hospitality events are mapped
Best for: Fits when hotel operations teams need standardized maintenance workflows, scheduling control, and integration-based work order processing.
Nuvola
vertical specialistHotel operations platform with engineering, housekeeping, guest service, and work order management.
Request-to-resolution workflow configuration that maps hotel operational intake into assignable maintenance tasks.
Nuvola is hotel facilities management software that centers on work management workflows tied to on-property execution and issue resolution. The product focuses on intake, routing, and task tracking across maintenance teams, with configuration aimed at aligning work orders to operational priorities.
Nuvola also supports integrations and automation surfaces that connect facility processes to surrounding hotel systems and enable admin control over how requests become assignable work. Its differentiator in this category is how it organizes the request to resolution lifecycle for hotel operations rather than treating maintenance only as a generic asset checklist.
- +Hotel-focused workflow configuration for turning reports into assigned work
- +Clear routing from guest or staff request intake to technician task completion
- +Operational task visibility for dispatch decisions and follow-up
- +Admin controls for request and work order handling policies
- –Advanced preventive maintenance scheduling depth is limited versus maintenance-first CMMS suites
- –Audit history granularity can feel thin for strict governance requirements
- –Extensibility depends on integration paths for custom operational data needs
- –Multi-property governance features are weaker than rollup-focused competitors
Best for: Fits when hotel teams need structured request-to-work-order tracking with practical dispatch visibility.
Fiix CMMS
SMBCloud CMMS software for maintenance teams managing work orders, assets, parts, and preventive programs.
Multi-step approvals tied to work orders helps control preventive maintenance completion before closure.
Fiix CMMS is used for hotel facilities management with a work-order driven workflow for preventive maintenance scheduling and asset upkeep. The system supports mobile work execution, inventory-linked tasks, and multi-step approvals so hotel maintenance teams can run day-to-day room and back-of-house requests.
Fiix also includes reporting for maintenance throughput and backlog trends to support corrective maintenance backlog control and planning. For smart control of property operations, Fiix relies on integrations for PMS, ticketing, and other systems rather than replacing them.
- +Work-order workflow supports preventive maintenance scheduling with clear task steps
- +Mobile technician execution reduces status lag during room readiness cycles
- +Reporting covers maintenance throughput and backlog visibility for planning
- +Asset and location structures support hotel-style maintenance organization
- –Hotel-specific guest-facing workflows need configuration to match escalation paths
- –API and automation depth can feel light for multi-property rollup scenarios
- –Complex governance needs careful role setup across maintenance, supervisors, and vendors
- –BIM federation and space utilization analytics are not core CMMS-native capabilities
Best for: Fits when hotel engineering teams need mobile work execution with configurable maintenance workflows.
FMX
SMBFacilities and maintenance management software for work orders, preventive maintenance, assets, and scheduling.
Status-driven work order routing that keeps every issue moving from triage to closure with preserved execution context.
FMX from gofmx.com manages hotel facilities workflows around work orders, asset tracking, and maintenance execution. The system focuses on translating reported issues into actionable tasks for technicians and coordinating completion against property operations needs.
FMX also supports multi-department maintenance intake and operational follow-up so requests move from triage to closure without losing context. Where hotels need tighter operational governance, FMX emphasizes configuration of statuses, task ownership, and auditability across recurring maintenance cycles.
- +Work order workflows map clearly from intake to technician completion
- +Asset-centric tracking keeps maintenance history tied to specific items
- +Configuration supports multi-department routing with consistent status handling
- +Audit-friendly closure records help reduce ownership ambiguity
- –API and integration details are less visible than leading CMMS ecosystems
- –Limited guidance for complex asset hierarchies across multiple properties
- –Bulk operations for large preventive schedules are not as frictionless as top rivals
- –Guest-facing reporting workflows require stronger operational configuration discipline
Best for: Fits when mid-size hotels need controlled work order execution and asset-linked maintenance history.
Click Maint CMMS
SMBMaintenance management software for work orders, preventive maintenance, assets, and inspections.
Asset-linked preventive maintenance templates for recurring hotel equipment and inspections.
Click Maint CMMS targets hotel facilities teams that need work order execution, preventive maintenance workflows, and asset-linked maintenance records in one place. The system focuses on technician assignment and status tracking for recurring inspections and fault-driven requests, plus supporting documentation on related maintenance activities.
It also supports multi-site operations through centralized configuration and consistent maintenance templates for repeatable room and building routines. For hotel use, the most practical fit is when the operation needs controlled maintenance throughput rather than deep engineering analytics.
- +Work order status flow supports day-to-day hotel maintenance execution
- +Asset-linked maintenance records keep inspection history tied to equipment
- +Preventive maintenance routines reduce missed recurring tasks
- +Technician assignment and updates support dispatch-style operations
- –Limited visible automation depth for cross-system hotel SLA reporting
- –API and integration surface is harder to validate without partner tooling
- –Weak support for advanced condition-based monitoring workflows
- –Governance controls for multi-property rollup need clearer role separation
Best for: Fits when hotel facilities teams need repeatable preventive maintenance workflows and clear work order execution.
Conclusion
After evaluating 10 facilities property services, Quore stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right hotel facilities management software
Hotel facilities management software centers on how operational intake turns into executed maintenance, and the strongest workflow design shows up when room status, inspections, and guest requests share the same operational context. This buyer’s guide covers Quore, Hotelkit, Mews Operations, ALICE by Actabl, Flexkeeping, HotSOS, Nuvola, Fiix CMMS, FMX, and Click Maint CMMS.
Quore and Mews Operations focus on unified hotel operations workspaces, while ALICE by Actabl and HotSOS focus on guest-driven or workflow-driven routing into execution. Fiix CMMS, Flexkeeping, and Click Maint CMMS prioritize preventive maintenance scheduling and mobile execution, and Hotelkit and Nuvola emphasize structured logbook or request-to-resolution execution records.
Hotel facilities management software for work order execution, preventive maintenance, and hotel operations workflows
Hotel facilities management software manages maintenance execution through structured work order lifecycles, preventive maintenance scheduling workflows, and operational intake paths tied to where issues occur in the property. In Quore, hotel operations hub workflows link room status, inspections, maintenance tickets, and guest requests in one place so execution stays anchored to current operational context.
In Fiix CMMS, multi-step approvals attach to work orders to control preventive maintenance completion before closure, and mobile technician execution reduces status lag during room readiness cycles. Across Flexkeeping and Click Maint CMMS, asset-linked preventive maintenance templates and hotel-focused work order status flows tie recurring service routines to inspection history and day-to-day execution.
Key capabilities that determine work order execution quality in hotel facilities management software
Hotel facilities management software succeeds when operational intake turns into executed work orders with consistent states from creation through closure. The strongest systems keep room status, inspections, and guest requests tied to the same operational record so technicians resolve issues without losing context.
Unified operational workflow linking rooms, inspections, and service requests
Quore and Mews Operations keep room status, inspections, maintenance tickets, and guest requests inside one operational workspace so execution follows current hotel context. This design reduces handoff errors when housekeeping, front desk, and engineering coordinate.
Guest or staff fault intake that routes into execution with governed handling rules
ALICE by Actabl routes guest fault reports into technician work execution using configurable handling rules by location and team. This matters when guest-facing failures need predictable escalation paths and clear execution states.
Hotel-focused preventive maintenance scheduling mapped to room and common-area readiness cycles
Flexkeeping and Click Maint CMMS attach preventive maintenance templates to recurring hotel equipment and inspections. This structure fits hotel routines where work needs to land inside room readiness schedules.
Multi-step work order approvals that control closure timing for preventive maintenance
Fiix CMMS adds multi-step approvals to work orders so preventive maintenance completion can be controlled before closure. This helps teams prevent premature status changes during busy turnover windows.
Request-to-resolution workflow configuration that drives structured dispatch visibility
Hotelkit and Nuvola use hotel-specific logbooks and request-to-resolution workflows that map operational intake into assignable maintenance tasks. The operational record preserves what happened across shifts and departments.
Work order routing that preserves execution context during triage to closure
FMX uses status-driven routing to keep each issue moving from intake to technician completion while preserving execution context. This matters when teams need predictable movement of tickets through work order lifecycle states.
How to choose hotel facilities management software by integration depth and execution control
Choosing the right tool starts with where operational intake originates and how that intake must become a work order. Quore and Mews Operations target unified hotel operations workspaces, while ALICE by Actabl and HotSOS emphasize guest-driven or workflow-driven routing into execution.
Pick the operational backbone based on where issues first appear
If room readiness and front desk context must stay attached to every task, Quore and Mews Operations keep room status and guest requests in the same operational workflow. If faults originate from guests and must enter an execution pipeline with configurable handling rules, ALICE by Actabl centers that intake-to-work-order routing.
Decide how preventive maintenance should be modeled for your workflows
If preventive maintenance follows room and common-area readiness cycles using hotel-focused scheduling workflows, Flexkeeping aligns preventive maintenance scheduling with readiness routines. If preventive maintenance needs asset-linked templates for recurring hotel equipment and inspections, Click Maint CMMS keeps inspection history tied to equipment.
Set governance expectations for closure timing and audit-ready execution states
If preventive maintenance closure must pass multi-step approvals, Fiix CMMS ties approvals to work orders and uses mobile execution to reduce status lag. If strict governance depends on deeper reporting, HotSOS may require deliberate asset and template setup to avoid shallow operational analytics.
Compare workflow configuration depth for hotel departments and shifts
If shifting handovers require a digital logbook that records messages, handovers, and checklists across departments, Hotelkit preserves that operational context in one record. If request-to-resolution visibility must map directly from intake into assigned maintenance tasks, Nuvola focuses on structured dispatch visibility.
Validate engineering asset hierarchy and engineering execution fit before committing
Quore and Hotelkit can show hotel-specific modules, but both note that engineering asset hierarchies are less detailed than dedicated CMMS products. FMX and HotSOS better center engineering workflows, but FMX notes limited visibility of API and integration details for multi-property asset hierarchy needs.
Stress-test integrations and automation surfaces for your current hotel stack
When CMMS integration and hotel-system integration depth are critical, tools like Flexkeeping and Click Maint CMMS describe limited integration depth compared with top-tier vendors. When automation depends on connected specialist systems or advanced monitoring, Quore flags that condition monitoring may require connected specialist systems.
Who hotel facilities management software is built for
Different tools in this category fit distinct operating models. Some products unify hotel operations work across rooms, housekeeping, and front desk, while others prioritize engineering execution, preventive maintenance scheduling, and technician work orders.
Hotel groups standardizing one operational hub across departments
Quore and Mews Operations fit hotel groups that need one shared workflow for rooms, inspections, housekeeping status, payments, and guest requests across multiple properties.
Operators who want guest-driven fault intake to route into controlled technician execution
ALICE by Actabl fits teams that depend on guest-facing fault reporting with configurable routing rules into technician work orders by location and team.
Engineering teams running preventive maintenance schedules around readiness cycles
Flexkeeping and Click Maint CMMS match teams that run recurring preventive maintenance and inspections tied to room and common-area service routines with asset-linked inspection history.
Portfolios needing standardized maintenance workflows and repeatable maintenance plans
HotSOS fits when maintenance workflow configuration must tie task routing and scheduling to asset records used in daily operations.
Mid-size properties prioritizing mobile execution with controlled closure steps
Fiix CMMS fits mid-size hotel engineering teams that need mobile technician execution and multi-step approvals before preventive maintenance closure.
Common buying mistakes that cause execution gaps in hotel facilities management software
Many teams buy for the intended outcome but miss the workflow mechanics that prevent misrouted work and missing context. Other teams focus on feature lists while ignoring whether asset hierarchies, approval states, and integration surfaces match daily hotel operations.
Choosing a guest intake workflow without verifying routing governance and execution states
ALICE by Actabl supports configurable routing rules, but workflow automation requires careful setup to prevent misrouted work in property-specific scenarios. The rollout should confirm that execution states map cleanly to each location and team.
Assuming preventive maintenance analytics will match CMMS depth
HotSOS notes that advanced reporting depth can lag CMMS-focused analytics products, and Hotelkit notes maintenance analytics are thinner than dedicated CMMS products. Shortlist tools with preventive maintenance reporting depth that matches the compliance and operational audit needs.
Underestimating engineering asset hierarchy requirements across multiple properties
Quore and Hotelkit flag that engineering asset hierarchies are less detailed than dedicated CMMS products. FMX also cites limited guidance for complex asset hierarchies across multiple properties, so the asset register design needs validation.
Confusing workflow convenience with integration and automation depth for the full hotel stack
Flexkeeping limits integration depth for CMMS and hotel systems compared with top-tier vendors, and Click Maint CMMS notes an API and integration surface harder to validate without partner tooling. Request an integration walkthrough that maps your PMS, CMMS, and operational systems to the intended automation.
How We Selected and Ranked These Tools
We evaluated the ten hotel facilities management software products by execution workflow fit, feature coverage, and operational control mechanisms. Features accounted for 40% of the score, and ease and value each accounted for 30% of the score.
Quore earned the highest overall score because it combines a hotel operations hub that links room status, inspections, maintenance tickets, and guest requests into one operational workflow. Mews Operations ranked highly by connecting housekeeping status with reservations, payments, and front-desk operations in a unified workspace, and ALICE by Actabl scored well by routing guest fault reports into execution workflows with configurable handling rules.
Frequently Asked Questions About hotel facilities management software
How do Quore and Hotelkit handle guest-facing fault reporting versus back-office work execution?
When does ALICE by Actabl route a request to technicians, and what status visibility is available for room readiness?
Which tools provide an API surface that supports hotel system automation beyond basic ticketing?
What breaks if a hotel expects deep engineering asset history inside a platform built around hotel operations?
How do Fiix CMMS and FMX support work order lifecycle control for recurring maintenance completion?
How do HotSOS and Nuvola differ in request-to-resolution workflow configuration?
What admin controls are available to standardize workflows across multiple properties in HotSOS, FMX, and Click Maint CMMS?
How does Flexkeeping connect preventive maintenance scheduling to day-to-day technician execution?
How should integration planning differ between Mews Operations and Fiix CMMS for PMS-linked operations?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
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