GITNUXSOFTWARE ADVICE
Customer Experience In IndustryTop 10 Best Customer Registration Software of 2026
Compare customer registration software options for event and marketing teams, with setup notes and tradeoffs for Cvent, Formstack, or RegFox.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Search agents gather the source set and the review record, including transcriptions of video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Cvent is the best pick for event ops teams that need identity-integrated, workflow-governed registration across many programs because its staff-facing routing and approvals move registrations through multi-stage lifecycle states, while RegFox suits smaller teams that want consistent attendee records across edits and approvals thanks to its event status control.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Cvent
Staff-facing registration workflow tooling supports routing and approvals tied to attendee lifecycle states.
Best for: Fits when event ops needs identity-integrated, workflow-governed registration across many programs.
Formstack
Editor pickWorkflow routing driven by submission status lets registrations move through distinct operational stages automatically.
Best for: Fits when teams need configurable registration workflows and integration through API or webhooks for operational routing.
RegFox
Editor pickEvent lifecycle status controls that keep attendee records consistent across edits, approvals, and updates.
Best for: Fits when events teams need event registration workflows plus API and webhook automation.
Comparison Table
Cvent
enterpriseEnterprise event management and attendee registration software.
Staff-facing registration workflow tooling supports routing and approvals tied to attendee lifecycle states.
Cvent’s registration capability centers on configurable registration experiences plus centralized attendee records that staff can manage through an admin console. Workflow automation is a core part of the experience, which helps when approvals, routing, and status handling must match internal process rules. Integration depth is stronger than basic form builders because identity and system connectivity are designed for enterprise deployments. API access supports custom connectors and automation around imports, exports, and lifecycle updates.
A key tradeoff is setup effort for teams that want highly tailored registration logic across multiple event programs. Cvent fits best when registration is only one part of a broader operations workflow that includes identity, approvals, and synchronized roster outputs. A common usage situation is centralized event operations teams managing many sessions while keeping attendee data consistent across brand sites and internal systems.
- +Workflow routing supports multi-stage registration handling and approvals
- +SAML SSO integration supports enterprise login patterns for event staff and guests
- +API access supports custom registration, lifecycle, and roster automation
- +Admin console keeps attendee management centralized for large programs
- –Advanced configuration takes time for teams with simple registration needs
- –Custom logic and governance rules require careful design to avoid data mismatches
- –Deep use of integrations can depend on implementation support and testing
- –Bulk operations can be operationally heavy during frequent event changes
Event operations teams
Route approvals across registration stages
Fewer manual handoffs
Enterprise IT and security
Centralize access with SAML SSO
Lower access management overhead
Show 2 more scenarios
CRM and automation teams
Sync attendee data via API automation
Faster data propagation
Program events can push and pull attendee updates into downstream systems on defined schedules.
Marketing operations
Manage large cohorts in bulk
Cleaner attendee rosters
Admin workflows support roster creation, updates, and exports for high-volume campaigns and cohorts.
Best for: Fits when event ops needs identity-integrated, workflow-governed registration across many programs.
Formstack
enterpriseDigital forms and workflow software for registration, approvals, payments, and document processes.
Workflow routing driven by submission status lets registrations move through distinct operational stages automatically.
Formstack is a registration form builder aimed at teams that need more than a basic sign-up page, with configurable workflows and data capture across the registration lifecycle. It supports conditional logic in forms, status-driven routing, and submission handling that fits common community and event enrollment flows.
Administration centers on managing forms, submissions, and connected actions through an admin console. The solution also exposes API access and webhook triggers for connecting registrations to downstream systems and automation.
- +Conditional logic supports tailored registration paths without custom code
- +API and webhooks support event-driven integration into existing systems
- +Workflow routing can map submissions into distinct operational states
- +Bulk import enables roster updates from CSV sources
- –Complex conditional forms can become hard to audit over time
- –IDP integration depth depends on external configuration choices and mappings
- –Rate limits can constrain high-volume registration traffic without tuning
- –Data export formats require repeat setup for consistent attendee rosters
Agencies and marketing teams
Branded survey-based lead routing
Consistent intake handling
Legal and professional services
Client and case intake forms
More consistent records
Show 2 more scenarios
Hospital operations teams
Multilingual healthcare experience surveys
Targeted operational review
Capture patient or service feedback with branching questions and route responses to the right owners.
Admissions and program teams
Eligibility workflows with multi-step forms
Structured eligibility data
Guide applicants through multi-step registration where later questions depend on earlier answers.
Best for: Fits when teams need configurable registration workflows and integration through API or webhooks for operational routing.
RegFox
SMBFlexible event registration platform with customizable forms.
Event lifecycle status controls that keep attendee records consistent across edits, approvals, and updates.
RegFox is built around event administration, where the admin console manages registrations, attendee roster updates, and lifecycle statuses for each event. The registration builder supports custom questions and field validation so teams can capture structured answers for check-in and communications. Integrations are practical for automation because RegFox can send data outward using web hooks and a REST API.
A key tradeoff is that RegFox centers on event organizers rather than enterprise-wide identity governance, so advanced identity provisioning paths often require additional work. RegFox fits situations where a marketing or events team needs faster registration operations than a general CRM-only approach and still wants API-driven automation.
- +Event-focused admin console for managing registrations and attendee rosters
- +REST API supports custom automation and data sync workflows
- +Webhook triggers enable near-real-time updates to external systems
- +Custom questions and validation reduce inconsistent registration data
- –Identity governance features are not as deep as enterprise IAM suites
- –Some identity automation requires additional mapping between systems
Event ops teams
Manage registrations and attendee rosters
Fewer manual roster updates
Marketing automation teams
Sync registrations to CRM
Automated follow-up triggers
Show 2 more scenarios
Enterprise integrators
Automate event onboarding
Consistent integration throughput
Integrate registration submissions with downstream services through REST API connectors.
Compliance-minded organizers
Control data quality in forms
Cleaner attendee records
Apply field validation rules to limit incomplete or invalid registrations.
Best for: Fits when events teams need event registration workflows plus API and webhook automation.
Swapcard
enterpriseEvent platform with registration, attendee profiles, networking, and exhibitor management.
Event registration lifecycle events are emitted for external automation via API and webhook triggers.
Swapcard runs event and community registration with a configuration-first form and attendee workflow layer, including custom intake fields and staged registration states. The admin console supports IDP-based sign-in and role-based access for staff and organizers managing approval, verification, and check-in.
- +Configurable registration lifecycle with states that match event operations
- +Role-based access supports organizer separation for approvals and roster edits
- +API and webhook events enable automation across CRM and marketing systems
- +Bulk roster handling supports CSV-based updates for downstream processes
- –Conditional routing needs careful governance to avoid inconsistent registration paths
- –Some advanced workflows require integration work outside the admin console
- –Field-level validation can become complex across many dependent questions
- –External identity setup for SSO adds dependencies for rollout timelines
Event operations teams
Conference check-in and badge workflow
Smoother attendance records
Event organizers and producers
Curated one-to-one meeting scheduling
Managed attendee intent
Show 2 more scenarios
Hybrid event teams
Consistent live and virtual engagement
Unified attendee experience
Coordinate digital experiences alongside live networking and session engagement under one registration flow.
Conference program producers
Multi-track sessions and audience flow
Centralized programming visibility
Structure agendas and session participation using registration-linked data for centralized program views.
Best for: Fits when community teams need controlled registrations tied to roles, approvals, and external automation.
Eventbrite
SMBEvent management platform with built-in attendee registration and ticketing.
Webhooks and API enable event-driven updates for attendee rosters and downstream systems.
Eventbrite turns an event listing into a registration intake with configurable fields and form validation rules, plus automated emails tied to registration lifecycle events. Admin controls cover attendee management and exports, which suits teams that need roster visibility and event-day readiness without building everything from scratch. Integration is most practical when roster data must feed other systems, because the API and webhooks support event and attendee syncing patterns.
- +Configurable registration forms and field requirements per event
- +API and webhooks for syncing attendee lists and triggering workflows
- +Admin attendee management with export-ready roster views
- +Email communications mapped to registration lifecycle events
- –Conditional routing beyond form-level logic needs external automation
- –Advanced governance for multi-event admin teams can require process discipline
Community program managers
Run recurring meetups with one roster
Fewer manual list updates
Marketing ops teams
Sync leads to CRM after registration
Timely CRM records
Show 2 more scenarios
Event operations teams
Coordinate check-in with exported lists
Faster event-day coordination
Manage attendee status and export rosters for operational readiness workflows.
Sales enablement teams
Track RSVP changes and confirmations
Lower RSVP communication overhead
Use confirmation emails and lifecycle changes to keep stakeholders informed.
Best for: Fits when event programs need fast registration setup and reliable attendee roster automation.
EventsAir
enterpriseEvent management software for registration, attendee communications, payments, and reporting.
End-to-end attendee lifecycle handling keeps registration, status, and roster outputs consistent across events.
EventsAir is customer registration software built around event management workflows, not just web forms. Registration pages plug into an events lifecycle with attendee records, sessions, and post-registration exports for rosters.
- +Registration data stays tied to events and attendee records for operational consistency
- +Workflow-driven registration supports role-specific status handling beyond simple form submission
- +Roster and export outputs align to downstream teams like check-in and communications
- +Identity options reduce friction when groups manage users centrally
- –Conditional registration logic can become hard to govern across many event types
- –Deep integrations require stronger admin process discipline than lightweight form tools
- –Bulk registration and CSV uploads need careful mapping to avoid field drift
- –Custom field schema changes can increase testing effort across related workflows
Academic associations
Conference registration with abstracts
Single operational record
Enterprise conference organizers
Repeatable linked conference editions
Repeatable planning structure
Show 2 more scenarios
Exhibitor and event marketers
Route exhibitor and attendee leads
Usable lead data
Connect registration with exhibitor scans and activity to route lead records for post-event follow-up.
Expo operations teams
Exhibitor applications and onsite credentials
More controlled booth sales
Coordinate exhibitor applications, booth inventory, floor plans, and onsite credentials inside the registration workflow.
Best for: Fits when registration must feed an end-to-end event lifecycle with controlled attendee data and rosters.
EventCreate
SMBEvent website and registration software with RSVP forms, ticketing, schedules, and guest management.
Duplicate detection built around attendee record checks during registration to reduce roster cleanup work.
EventCreate targets event registration workflows with configurable registration forms, custom fields, and attendee list exports. It supports operational controls like duplicate detection and consent handling so teams can manage registration lifecycle from submission to roster.
- +Configurable registration forms with custom fields
- +Duplicate detection helps prevent repeated attendee records
- +Exportable attendee roster formats support downstream processing
- +Admin configuration keeps registration options centralized
- –Limited documented API surface for deep identity and automation
- –Conditional form logic options can feel constrained for complex workflows
- –IDP integration depth for SSO and provisioning is not a primary strength
- –Bulk import support may require careful mapping to avoid data errors
Corporate event operations teams
Event pages with registration to check-in
Connected registration workflow
Entertainment and nonprofit organizers
Ticketed registration tied to attendance data
Online ticket sales with records
Show 2 more scenarios
Nonprofit event teams
Signup, payments, and attendance tracking
Structured participation management
Collect registrations or ticket payments, communicate with participants, and check attendance for fundraisers and community events.
Venue event-day staff
Verify attendees from registration records
Faster attendance confirmation
Use registration or ticket records to confirm entry and support faster on-site check-in.
Best for: Fits when community teams need manageable registration forms and rosters without heavy identity automation.
Glue Up
vertical specialistCommunity management software with event registration, memberships, email campaigns, and payments.
Webhook triggers that fire on registration events to drive downstream workflows in external systems.
Glue Up handles attendee registration and event or community membership intake through configurable registration forms and automated post-registration steps. Its admin console focuses on managing registration lifecycle states, roster exports, and event and community data in one place.
- +Registration lifecycle status taxonomy supports clearer roster management.
- +Webhook triggers enable event-driven automation after form submission.
- +SAML SSO supports federation-style sign-in for access to member areas.
- +Roster export and admin workflows reduce manual reconciliation work.
- –Custom registration flows can require more configuration than straightforward form logic.
- –Identity automation depth depends on external systems for full lifecycle coverage.
Association and club event teams
Member-linked event registrations
Connected participation data
Comms and engagement teams
Cohort-based outreach after registration
More relevant communications
Show 2 more scenarios
Multi-chapter program leaders
Chapter and group registration administration
Better group visibility
Organize regional branches, class years, committees, and affinity groups with consistent group administration.
Member services teams
Self-service profile and activity registration
Less routine administration
Let members update profiles, use directories or digital cards, and register for activities with reduced admin work.
Best for: Fits when event and community teams need managed registration plus federation and automation hooks without custom portal builds.
Accelevents
SMBEvent platform with registration, ticketing, virtual events, fundraising, and attendee engagement.
Routing rules that connect registration responses to downstream status handling without rebuilding the form for each path.
Accelevents focuses on registration workflows for events and community programs, with an emphasis on practical setup and operational control. Registration pages, custom fields, and routing rules support multi-stage intake and attendee roster updates tied to event status.
- +Operational registration lifecycle controls that track intake through roster updates
- +Webhook and API options support pushing registration events to external systems
- +Custom fields support structured intake beyond a fixed form template
- +Routing rules help direct applicants to the right follow-up path
- –Advanced automation requires careful configuration to avoid misrouted registrations
- –Export formats can require post-processing for strict downstream schema requirements
Nonprofit fundraising teams
Fundraising auction registration plus bidding
Coordinated fundraising event
Virtual event marketing teams
Registration to replay for hybrid programs
Coordinated event experience
Show 2 more scenarios
Webinar marketing teams
Recurring webinar registration pages
Repeatable webinar setup
Create webinar event pages with reminders and capacity controls to standardize attendee joining details.
Exhibition and sponsor teams
Exhibitor onboarding with lead capture
Central onboarding workflow
Collect exhibitor company and staff details, move-in information, publish directories, and capture leads for follow-up.
Best for: Fits when event teams need configurable registration intake plus integrations for roster and workflow handoff.
RSVPify
SMBOnline RSVP and event registration software with guest lists, ticketing, and custom forms.
Webhook triggers tied to registration events enable real-time downstream processing in external services.
RSVPify centers event registration workflows with a self-service RSVP page and organizer-facing admin console for managing attendees and capacity. Its form builder supports custom questions, field validation, and conditional logic for capturing the right data during registration.
- +Conditional registration questions reduce manual follow-up with targeted data collection
- +Webhook triggers support near real-time sync to external systems
- +REST API connector enables automation of attendee lifecycle and roster exports
- +Admin console gives clear status views across registration and attendee management
- –Advanced identity flows need careful mapping between RSVP fields and user records
- –Bulk import and CSV upload workflows require data cleanup for de-duplication accuracy
Corporate event organizers
Branded registration for internal invitees
Less manual follow-up
Seminar hosts and meetup coordinators
Seminar and invite-only meetup signup
Reliable attendance responses
Show 2 more scenarios
Nonprofit event and program teams
Capacity-limited nonprofit event registration
Organized attendee data
Create branded registration with ticket types, capacity limits, and attendee communications for nonprofits.
Educators and program organizers
Multi-session program slot selection
Less manual session sorting
Let attendees choose dates or time slots during registration so records match selected sessions.
Best for: Fits when event teams need configurable registration forms plus API and webhook-driven integrations.
Conclusion
After evaluating 10 customer registration software, Cvent stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Customer Registration Software
This guide covers customer registration software used to capture participant details, route registrations into operational states, and keep attendee rosters synchronized with other systems. The recommendations draw on Eventbrite, Cvent, RegFox, and other reviewed platforms that vary in API depth, workflow routing, and admin governance.
The ranking prioritizes streamlined onboarding and community registration outcomes, with special focus on integration and identity patterns alongside Salesforce, Microsoft, and Google identity options. Each entry in the top set is evaluated by registration lifecycle control and the degree to which webhooks and REST APIs drive event-driven automation.
Customer Registration Software for forms, lifecycle workflows, and roster-ready automation
Customer registration software provides a registration form builder with field validation and submission capture, then applies conditional logic to move each registrant through a registration lifecycle. The stronger tools attach those lifecycle states to attendee roster outputs so edits and approvals do not create inconsistent records.
Eventbrite supports webhooks and an API for event-driven updates that keep downstream attendee rosters current, while Cvent emphasizes staff-facing workflow routing with approvals tied to attendee lifecycle stages. RegFox focuses on event lifecycle status controls that maintain record consistency as registrations move through edits and approvals.
Customer registration capabilities that keep rosters, workflows, and automation in sync
Registration software becomes reliable when each submission moves into a controlled registration lifecycle and produces roster outputs that do not drift after edits.
The most useful differentiation shows up in how forms trigger automation through webhooks and REST API connectors and how admin governance prevents inconsistent states across events and teams.
Event-driven roster updates with webhooks and APIs
Eventbrite uses webhooks and an API to push attendee roster changes into downstream systems for event-driven updates. RSVPify and Swapcard also emphasize webhook triggers tied to registration events to enable near-real-time sync.
Workflow routing and approvals tied to lifecycle states
Cvent focuses on staff-facing registration workflow tooling with routing and approvals aligned to attendee lifecycle states. Formstack routes submissions through distinct operational stages driven by submission status.
Attendee lifecycle states that stay consistent across edits and approvals
RegFox emphasizes event lifecycle status controls that keep attendee records consistent as registrations move through edits and approvals. EventsAir uses end-to-end attendee lifecycle handling to keep registration, status, and roster outputs consistent across events.
Role-based access for organizer separation and operational control
Swapcard includes role-based access that supports organizer separation for approvals and roster edits. EventsAir supports role-specific status handling beyond simple form submission through workflow-driven registration.
Conditional logic that supports complex paths without breaking governance
Formstack provides conditional logic that creates tailored registration paths without custom code. Eventbrite supports configurable registration forms and field requirements per event, while more advanced routing often needs external automation.
Identity integration depth and mapping requirements for staff and guests
Cvent includes SAML SSO integration for enterprise login patterns for event staff and guests. RegFox and EventsAir both describe identity governance as less deep than enterprise IAM suites, which can require careful mapping.
Choose registration software by lifecycle control depth and automation surface
The selection starts with where registration state should be governed, meaning whether the platform controls lifecycle states inside the registration workflow or relies on external automation for routing. The strongest fit shows up when the workflow states match the way attendee rosters and operational teams handle approvals, edits, and status changes.
Next, the decision checks integration surface area because customer registration software often needs roster synchronization and downstream triggers. The goal is to confirm that webhooks and REST APIs support the exact event-driven updates needed, not only form submission capture.
Map registration outcomes to operational lifecycle states
If the organization needs lifecycle status to remain correct across edits and approvals, prioritize RegFox or EventsAir because both center lifecycle state consistency. If staff require multi-stage handling with approvals tied to lifecycle states, Cvent fits the workflow-governed registration pattern.
Validate roster synchronization through webhook and REST API behavior
If downstream systems must update attendee rosters when registration changes, prioritize Eventbrite because it pairs webhooks with an API for event-driven updates. If the requirement is webhook-triggered automation for community roles and external processing, compare Swapcard and RSVPify on how they emit lifecycle events.
Decide whether routing stays inside the admin console or moves to external automation
If complex conditional routing must be built with minimal external work, evaluate Formstack for submission-status routing that stays configured through the platform. If the team expects to connect deeper logic externally, evaluate Eventbrite, RegFox, or Swapcard for webhook and API-driven handoffs.
Score admin governance requirements for multi-event teams and approvals
If multi-event admin governance and careful design are part of the operating model, test Cvent workflow routing and approvals and document how governance prevents data mismatches. If the program structure is simpler and focuses on manageable rosters, EventCreate offers duplicate detection during registration with less emphasis on deep identity automation.
Check identity integration constraints and mapping workload
If event staff and guests require SAML SSO patterns, Cvent is built around that enterprise identity approach. If identity integration needs are moderate, RegFox and RSVPify still require field-to-user mapping discipline when advanced identity flows meet RSVP question data.
Who Customer Registration Software fits best and why
Customer registration software fits teams that need consistent registration lifecycle handling and roster outputs that remain usable for operational execution. It also fits organizations that must trigger external systems based on registration events without manual intervention.
The best fit depends on whether the organization runs registration as event operations with approvals and workflow routing or as community onboarding with role-based access and automation hooks.
Event ops teams running multi-stage approvals
Cvent matches teams that require staff-facing workflow routing with approvals tied to attendee lifecycle states. Formstack also supports distinct operational stages driven by submission status.
Platforms syncing rosters into downstream systems
Eventbrite supports roster automation through webhooks and API behavior for event-driven updates. Swapcard and RSVPify focus on webhook triggers to push registration events into external processing flows.
Communities needing organizer separation and role-controlled edits
Swapcard offers role-based access that separates organizer approvals from roster edits. EventsAir provides workflow-driven status handling that stays attached to attendee records for operational consistency.
Teams prioritizing consistency across registration edits and approvals
RegFox provides event lifecycle status controls that keep attendee records consistent during edits and approval steps. EventsAir keeps registration, status, and roster outputs aligned across events.
Organizations with limited identity integration needs
EventCreate supports configurable registration forms and duplicate detection to reduce roster cleanup work without heavy identity automation depth. Glue Up emphasizes webhook triggers and managed registration, while identity automation depends on external systems for full lifecycle coverage.
Common mistakes when buying registration software
Misalignment usually comes from treating forms as the product rather than treating lifecycle state and roster outputs as the product. The most damaging failure modes appear when conditional paths and approvals produce inconsistent states that external systems cannot reconcile.
Another frequent issue is selecting software for integration promises without checking how the platform actually emits registration changes through its webhook and API surface.
Assuming form-level conditional logic automatically stays consistent in rosters after edits
Prefer RegFox or EventsAir when registrations must keep attendee records consistent across edits and approvals. Eventbrite can support event-level configuration but may require external automation for conditional routing beyond form-level logic.
Overbuilding approvals without checking workflow routing governance and data mismatch risks
Cvent supports workflow routing with approvals tied to lifecycle states, but advanced configuration takes time and governance discipline to avoid mismatches. Formstack routing based on submission status reduces custom work, but complex conditional forms can become hard to audit over time.
Picking webhooks without confirming the emitted lifecycle events match downstream status taxonomy
Swapcard emits registration lifecycle events for external automation, which helps when downstream systems map to those operational states. RSVPify and Glue Up also use webhook triggers, but teams should verify that webhook timing and event mapping match the roster and status expectations.
Ignoring identity mapping effort when identity governance is not enterprise-deep
Cvent is built around SAML SSO patterns, which reduces identity integration gaps for enterprise login requirements. RegFox and RSVPify require careful mapping between registration fields and user records when advanced identity flows are needed.
Underestimating integration complexity for strict downstream schema requirements
Accelevents can route intake through workflow lifecycle controls and provide webhook and API options, but strict downstream schema needs can require post-processing for exports. EventCreate focuses on registration and duplicate detection, but limited documented API surface can constrain deeper automation work.
How We Selected and Ranked These Tools
We evaluated Eventbrite, Cvent, and the other reviewed platforms on features, ease, and value, with features weighted at 40% because registration lifecycle control, routing, and automation behavior drive real outcomes. Ease and value each received 30% weight because admin configuration time and operational overhead impact how reliably teams ship registrations at scale.
Eventbrite ranked highest because its webhooks and API support event-driven updates that keep attendee roster synchronization dependable after registration changes. Cvent and RegFox placed highly in workflows because Cvent ties staff routing and approvals to attendee lifecycle states and RegFox maintains record consistency across edits and approvals.
Frequently Asked Questions About Customer Registration Software
How do Eventbrite and RSVPify handle event registration data syncing to external systems?
Which tools support SAML SSO for staff access to the registration admin console?
How does SCIM-style provisioning compare with API automation in these registration tools?
What data migration steps are typically required when moving attendee rosters into EventsAir or Glue Up?
How do Formstack and Accelevents support workflow routing based on submission outcomes?
Which tools are better for multi-stage approval and staff-facing governance of registrations?
What breaks if duplicate detection rules are not configured in EventCreate or Eventbrite for repeat submissions?
Where does role-based access control fit in Swapcard compared with Eventbrite?
When teams need self-service registration pages plus identity-aligned automation, how do RSVPify and Glue Up differ?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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