GITNUX MARKETDATA REPORT 2024

Statistics About The Average Uber Passenger Rating

The average Uber passenger rating is typically around 4.7 to 4.8 out of 5.

In this post, we explore various statistics surrounding Uber passenger ratings, shedding light on the average rating, drivers’ tendencies, potential consequences for low ratings, and the factors influencing passenger scores. From the prevalence of high ratings to the impact of tipping and rider behavior, understanding these metrics can provide valuable insights into the dynamics of the Uber experience for both passengers and drivers.

Statistic 1

"The average Uber passenger rating is said to be around 4.8."

Sources Icon

Statistic 2

"It is speculated that only 2% – 3% of drivers rate passengers with anything less than a 5."

Sources Icon

Statistic 3

"Some drivers say they regularly give passengers a lesser rating if they don't tip."

Sources Icon

Statistic 4

"If your rating falls too low, you could have your rider account deactivated."

Sources Icon

Statistic 5

"It’s hard to know exactly what constitutes a “low” rating, but a Business Insider article stated that a score below 4.6 could get you banned."

Sources Icon

Statistic 6

"An Uber report in 2015 found that a small portion of riders consistently received ratings below 4 stars."

Sources Icon

Statistic 7

"One study found that passenger ratings are not affected by tip amount."

Sources Icon

Statistic 8

"In the past, riders could only see their rating if they asked a driver or emailed customer service."

Sources Icon

Statistic 9

"Uber drivers tend to give lower ratings if the passengers make them wait, are unfriendly or don't leave tips."

Sources Icon

Statistic 10

"Many Uber drivers will rate riders a 5 by default unless they do something worth a deduction."

Sources Icon

Statistic 11

"A significant number of Uber riders are unware that drivers rate them after every ride."

Sources Icon

Statistic 12

"Uber drivers can see your rating before they decide to accept your request for a ride."

Sources Icon
In conclusion, the statistics surrounding Uber passenger ratings reveal a complex system where perceptions and behaviors intertwine. Despite the high average rating of 4.8, a small percentage of drivers may rate passengers less than perfect, with some potentially influenced by tipping behavior. The consequences of a low rating, such as deactivation, highlight the importance of understanding and maintaining a positive rating. While riders may not be directly impacted by tip amounts in their ratings, their overall behavior and interactions with drivers play a significant role. The dynamics of the Uber rating system emphasize the need for awareness and mindfulness from both passengers and drivers to ensure a mutually beneficial experience.

Can You Trust Our Report?

The statistics are checked by us and then entered into the database. Our market data reports have been linked to by some of the largest publishers and companies on the Internet.

Learn more about our process here.

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!