GITNUX MARKETDATA REPORT 2024
Statistics About The Average Uber Passenger Rating
The average Uber passenger rating is typically around 4.7 to 4.8 out of 5.
In this post, we explore various statistics surrounding Uber passenger ratings, shedding light on the average rating, drivers’ tendencies, potential consequences for low ratings, and the factors influencing passenger scores. From the prevalence of high ratings to the impact of tipping and rider behavior, understanding these metrics can provide valuable insights into the dynamics of the Uber experience for both passengers and drivers.
Statistic 1
"The average Uber passenger rating is said to be around 4.8."
Statistic 2
"It is speculated that only 2% – 3% of drivers rate passengers with anything less than a 5."
Statistic 3
"Some drivers say they regularly give passengers a lesser rating if they don't tip."
Statistic 4
"If your rating falls too low, you could have your rider account deactivated."
Statistic 5
"It’s hard to know exactly what constitutes a “low” rating, but a Business Insider article stated that a score below 4.6 could get you banned."
Statistic 6
"An Uber report in 2015 found that a small portion of riders consistently received ratings below 4 stars."
Statistic 7
"One study found that passenger ratings are not affected by tip amount."
Statistic 8
"In the past, riders could only see their rating if they asked a driver or emailed customer service."
Statistic 9
"Uber drivers tend to give lower ratings if the passengers make them wait, are unfriendly or don't leave tips."
Statistic 10
"Many Uber drivers will rate riders a 5 by default unless they do something worth a deduction."
Statistic 11
"A significant number of Uber riders are unware that drivers rate them after every ride."
Statistic 12
"Uber drivers can see your rating before they decide to accept your request for a ride."
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Jannik Lindner
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