Statistics About The Average Uber Driver Rating

In this post, we will explore various statistics related to Uber driver ratings, shedding light on riders’ preferences, driver behaviors, and the dynamics of the rating system. From the average driver rating to the impact of offering phone chargers, we delve into the intricacies of the Uber rating ecosystem.

Statistic 1

"The average Uber driver rating is around 4.85 out of 5."

Statistic 2

"Less than 2.5% of all Uber drivers have a rating of 4.6 and below."

Statistic 3

"More than 11% of drivers have a perfect 5-star rating."

Statistic 4

"A driver with a rating lower than 4.6 may get a warning or be barred from driving for Uber."

Statistic 5

"According to a survey, about 30% of riders rate drivers with a perfect 5-star rating."

Statistic 6

"Just 1% of riders rate their drivers 1-star."

Statistic 7

"An estimated 83% of trips have a 5-star rating."

Statistic 8

"According to Uber’s data, four is the most common rating."

Statistic 9

"Around 8% of rides end in a rating below 5 stars."

Statistic 10

"Less than 15% of drivers have a 4.9 rating."

Statistic 11

"About 20% of all drivers have a rating of 4.8."

Statistic 12

"Just over 30% of drivers fall in the 4.6-star rating bracket."

Statistic 13

"About 35% of Uber drivers have about a 4.85 rating."

Statistic 14

"Riders give a 5-star rating more frequently during the viewing of the driver's photo in the app, contributing to an average 4.85 rating."

Statistic 15

"Women drivers tend to have a higher average rating than male drivers."

Statistic 16

"Drivers who offer phone chargers in their car have a higher average rating."

Statistic 17

"New Uber drivers tend to have a lower rating, around 4.5, due to the learning curve required for the platform."

Statistic 18

"Around 70% of Uber drivers have a rating of 4.7 or higher, which highlights a good Service Quality."

In summary, the statistics gathered on Uber driver ratings reveal a generally high level of satisfaction among riders, with an average rating of 4.85 out of 5. The data shows that the majority of drivers maintain high ratings, with over 11% achieving a perfect 5-star rating and only a small fraction receiving a rating of 4.6 or below. Additional insights indicate that certain factors such as maintaining a clean driving record and offering amenities like phone chargers can positively impact a driver’s rating. Overall, the statistics suggest that Uber maintains a high standard of service quality, with the vast majority of drivers holding ratings of 4.7 or higher.