GITNUX MARKETDATA REPORT 2024

AI In The Food Delivery Industry Statistics

The use of artificial intelligence in the food delivery industry is expected to drive significant improvements in efficiency, customer experience, and revenue growth.

Highlights: Ai In The Food Delivery Industry Statistics

  • By the end of 2025, the global online food delivery services market is expected to reach $192.16 billion, part of this growth will be driven by AI and automation.
  • Domino's Pizza uses AI-powered chatbots to take up to 65% of online orders.
  • AI in the food and beverages market is expected to reach $29.94 billion by 2025.
  • AI is expected to add $340 billion to Europe's food industry by 2027.
  • AI applications in food delivery have cut delivery times by up to 50%.
  • Zomato aims to deliver 10 million orders a day with the help of AI.
  • IBM's Chef Watson can analyze over 10,000 recipes to create new combinations.
  • AI-powered image recognition has helped boost user engagement by 5% on Instagram.
  • The Food Delivery Services market is estimated to grow at a CAGR of 5%, with AI playing a significant role.
  • 77.83 million Americans used a food delivery app in 2020, with AI aiding in streamlining the process.
  • 52% of food operators plan to incorporate AI into their operations within the next two years.
  • AI Chatbot market in food services to record a CAGR of 27.8% between 2021 and 2026.
  • 37% of fast food businesses have aggressively incorporated AI to ensure quality and speed.
  • 80% of food orders in Asia's dining industry are placed through AI-powered conversational platforms.
  • 3 out of 4 customers prefer AI-enabled personalized food experiences.

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In recent years, artificial intelligence (AI) has revolutionized many industries, and the food delivery sector is no exception. The integration of AI technologies has streamlined operations, improved efficiency, and enhanced customer experiences in the food delivery industry. By delving into the statistics surrounding AI in food delivery, we can gain valuable insights into the impact and potential of this cutting-edge technology.

The Latest Ai In The Food Delivery Industry Statistics Explained

By the end of 2025, the global online food delivery services market is expected to reach $192.16 billion, part of this growth will be driven by AI and automation.

The statistic suggests that the global online food delivery services market is projected to grow and reach a market value of $192.16 billion by the end of 2025. This growth is anticipated to be fueled, in part, by the integration of artificial intelligence (AI) and automation technologies within the industry. AI and automation are likely to enhance the efficiency of online food delivery services by streamlining operations, improving order accuracy, and providing personalized customer experiences. The increasing reliance on technology in the food delivery sector is expected to drive market expansion and meet the growing demand for convenient and innovative food delivery solutions worldwide.

Domino’s Pizza uses AI-powered chatbots to take up to 65% of online orders.

The statistic “Domino’s Pizza uses AI-powered chatbots to take up to 65% of online orders” indicates that Domino’s Pizza has implemented artificial intelligence technology in the form of chatbots to handle a significant portion of its online ordering process. By utilizing chatbots, Domino’s is able to automate order-taking, provide fast and efficient customer service, and streamline the overall online ordering experience for their customers. This approach also allows Domino’s to potentially increase order accuracy, reduce errors, and free up human employees to focus on other tasks. Overall, the use of AI-powered chatbots by Domino’s Pizza exemplifies a successful integration of technology to enhance operational efficiency and customer satisfaction.

AI in the food and beverages market is expected to reach $29.94 billion by 2025.

The statistic “AI in the food and beverages market is expected to reach $29.94 billion by 2025” indicates the projected amount of revenue that artificial intelligence (AI) technologies are anticipated to generate within the food and beverages industry by the year 2025. This figure reflects the growing adoption and integration of AI tools and applications in various aspects of the food and beverage sector, such as supply chain management, product development, quality control, and customer service. The significant financial value associated with AI in this market suggests a recognition of the potential benefits and advantages that these advanced technologies can offer, including enhanced efficiency, improved decision-making processes, and the ability to meet evolving consumer demands more effectively.

AI is expected to add $340 billion to Europe’s food industry by 2027.

This statistic indicates that artificial intelligence (AI) is projected to contribute significant value to Europe’s food industry by adding $340 billion by the year 2027. This implies that the adoption and integration of AI technologies in various aspects of the food industry, such as supply chain management, manufacturing processes, product development, customer engagement, and decision-making, will result in substantial economic gains. It suggests that AI has the potential to enhance efficiency, productivity, innovation, and competitiveness within the European food sector, ultimately leading to substantial financial growth and benefits for stakeholders in the industry.

AI applications in food delivery have cut delivery times by up to 50%.

The statistic indicates that the implementation of artificial intelligence (AI) technology in food delivery services has resulted in a significant reduction in delivery times. Specifically, it suggests that AI applications have the potential to streamline the delivery process to such an extent that the time taken to deliver food orders has been halved in some instances. This signifies a substantial improvement in efficiency and speed within the food delivery industry, likely attributed to AI’s ability to optimize routes, predict demand patterns, and enhance overall logistics management. Such advancements demonstrate the tangible benefits of incorporating AI solutions in food delivery operations, ultimately leading to improved customer satisfaction through faster and more reliable service.

Zomato aims to deliver 10 million orders a day with the help of AI.

The statistic ‘Zomato aims to deliver 10 million orders a day with the help of AI’ indicates the ambitious goal of the food delivery platform to leverage artificial intelligence technology in order to efficiently manage and fulfil a significant volume of food orders each day. By incorporating AI into their operations, Zomato aims to enhance various aspects of their service such as order processing, delivery route optimization, customer experience personalization, and overall operational efficiency. Achieving this goal would not only signify a substantial scale-up in Zomato’s capacity and capabilities but also highlight the growing trend of integrating advanced technologies like AI in the food delivery industry to meet increasing consumer demands.

IBM’s Chef Watson can analyze over 10,000 recipes to create new combinations.

The statistic that IBM’s Chef Watson can analyze over 10,000 recipes to create new combinations indicates the impressive computational capabilities of the artificial intelligence system. By processing a vast amount of culinary data, Chef Watson can identify patterns, similarities, and unique pairings within the recipes to generate innovative and potentially unexpected recipe combinations. This sophisticated analysis enables Chef Watson to offer creative and novel culinary recommendations to users, leveraging the power of big data and machine learning algorithms to push the boundaries of traditional recipe development and inspire new flavors and dishes.

AI-powered image recognition has helped boost user engagement by 5% on Instagram.

The statistic states that the implementation of AI-powered image recognition technology has resulted in a 5% increase in user engagement on the social media platform Instagram. User engagement can be measured by various metrics such as likes, comments, shares, and time spent on the platform. The use of AI technology in recognizing and analyzing images may have led to more relevant and personalized content being shown to users, thereby increasing their interest and interaction with the platform. This statistic highlights the significant impact that advanced technologies like AI can have on improving user engagement and ultimately driving business outcomes for companies utilizing such tools in their digital marketing strategies.

The Food Delivery Services market is estimated to grow at a CAGR of 5%, with AI playing a significant role.

This statistic suggests that the Food Delivery Services market is expected to experience steady growth with a Compound Annual Growth Rate (CAGR) of 5%. The incorporation of Artificial Intelligence (AI) is seen as a key factor driving this growth, indicating that technology is increasingly shaping the industry. AI can enhance various aspects of food delivery services, including route optimization, demand forecasting, and personalized recommendations. As a result, companies investing in AI technologies are likely to gain a competitive edge and potentially improve customer satisfaction and operational efficiency in the food delivery sector.

77.83 million Americans used a food delivery app in 2020, with AI aiding in streamlining the process.

In 2020, a substantial 77.83 million Americans utilized a food delivery app as their preferred method of ordering meals, indicating a significant shift towards the convenience and efficiency offered by such platforms. The integration of Artificial Intelligence (AI) technology played a crucial role in enhancing the user experience by streamlining the ordering and delivery process. By leveraging AI capabilities, these food delivery apps were able to optimize various aspects of the service, such as personalized recommendations, efficient route planning for deliveries, and predictive order processing. This statistic underscores the growing reliance on technological advancements like AI in the food delivery industry, as consumers seek more convenient and seamless ways to satisfy their dining preferences.

52% of food operators plan to incorporate AI into their operations within the next two years.

The statistic indicates that a majority of food operators, specifically 52%, are intending to utilize artificial intelligence (AI) technology in their operations within the upcoming two years. This suggests a growing trend towards the adoption of AI in the food industry, likely driven by the potential benefits such as improved efficiency, accuracy, and decision-making capabilities that AI can offer. By incorporating AI into their operations, food operators may be seeking to enhance various aspects of their business, ranging from supply chain management and inventory tracking to customer service and menu optimization. Overall, the statistic highlights a significant shift towards the integration of AI technology to drive innovation and competitiveness within the food sector.

AI Chatbot market in food services to record a CAGR of 27.8% between 2021 and 2026.

This statistic indicates that the AI Chatbot market in the food services industry is projected to experience a Compound Annual Growth Rate (CAGR) of 27.8% between the years 2021 and 2026. This suggests a substantial level of growth in the adoption and implementation of AI Chatbot technology within the food services sector over the specified time frame. The high CAGR signifies a strong market demand for AI Chatbots in this industry, driven by factors such as the need for efficient customer service, personalized interactions, and automation of tasks. Organizations within the food services industry are expected to increasingly leverage AI Chatbots to enhance customer experiences, streamline operations, and improve overall business performance.

37% of fast food businesses have aggressively incorporated AI to ensure quality and speed.

The statistic that 37% of fast food businesses have aggressively incorporated AI to ensure quality and speed suggests that a significant portion of the fast food industry is leveraging artificial intelligence technologies to enhance their operational efficiency and improve customer satisfaction. By integrating AI into their systems, these businesses are likely utilizing automation, data analytics, and machine learning algorithms to streamline processes such as order processing, food preparation, and customer service. This adoption of AI reflects a growing trend in the industry towards embracing technological innovations to stay competitive in the market and meet the evolving demands of consumers for faster and higher quality service.

80% of food orders in Asia’s dining industry are placed through AI-powered conversational platforms.

The statistic “80% of food orders in Asia’s dining industry are placed through AI-powered conversational platforms” indicates a significant reliance on artificial intelligence technology for ordering food in the dining industry across Asia. This suggests that a large majority of customers in the region prefer using AI-based conversational platforms to place their food orders, highlighting a shift towards automation and digitalization in the food service sector. The widespread adoption of AI-powered platforms reflects the growing trend of incorporating technology to enhance efficiency, convenience, and customer experience in the dining industry within Asia.

3 out of 4 customers prefer AI-enabled personalized food experiences.

The statistic ‘3 out of 4 customers prefer AI-enabled personalized food experiences’ indicates that the majority of customers prioritize and enjoy personalized food experiences facilitated by artificial intelligence technology. This suggests a growing trend towards utilizing AI to cater to individual preferences and provide unique culinary experiences. The statistic implies that businesses in the food industry may benefit from incorporating AI technology to enhance customer satisfaction and loyalty by delivering customized food products and services. By leveraging AI for personalization, companies can potentially gain a competitive edge by meeting consumers’ desires for tailored and innovative food experiences.

Conclusion

AI has revolutionized the food delivery industry by improving efficiency, accuracy, and customer experience. The statistics presented clearly demonstrate the significant impact that AI technologies have had on this sector. As technology continues to advance, we can expect even more innovation and growth in the food delivery industry.

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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