GITNUXREPORT 2025

Upskilling And Reskilling In The Utility Industry Statistics

Utility industry invests heavily, improving skills for safety, resilience, and energy transition.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

Use of AI-driven learning platforms in utilities increased by 40% in 2022

Statistic 2

78% of utility industry leaders believe that upskilling is essential to meet future workforce demands

Statistic 3

86% of utility leaders agree that fostering a culture of continuous learning enhances workforce resilience

Statistic 4

70% of utility companies reported difficulty finding workers with digital and technical skills

Statistic 5

Around 55% of utility workers are concerned about job security due to automation and technological change

Statistic 6

The largest skill gap in the utility industry is in cybersecurity, with 63% of companies seeking more trained cybersecurity professionals

Statistic 7

63% of utility employees feel unprepared for the digital transformation due to insufficient upskilling opportunities

Statistic 8

65% of utility companies have increased their investment in employee upskilling since 2020

Statistic 9

54% of utility workers require reskilling to adapt to new smart grid technologies

Statistic 10

The utility industry is projected to spend $2 billion annually on employee training programs by 2025

Statistic 11

45% of utility companies have implemented digital learning platforms for upskilling efforts

Statistic 12

Reskilling initiatives in the utility industry have led to a 20% reduction in safety incidents

Statistic 13

42% of utility industry employees say they need additional training for renewable energy integration

Statistic 14

Upskilling programs have contributed to a 15% increase in employee productivity in the utility sector

Statistic 15

60% of utility companies plan to increase their reskilling budget by 25% in the next two years

Statistic 16

80% of utility employers see employee upskilling as a way to improve customer service quality

Statistic 17

35% of utility companies are partnering with educational institutions for specialized training programs

Statistic 18

The use of virtual reality for technical upskilling in utilities has increased by 50% over the last three years

Statistic 19

68% of utilities see automation as a driver for reskilling initiatives

Statistic 20

Reskilling programs have resulted in 30% faster onboarding for new utility employees

Statistic 21

72% of utility executives believe reskilling is critical for navigating the energy transition

Statistic 22

59% of utilities have introduced microlearning modules to facilitate continuous upskilling

Statistic 23

47% of utility companies offer at least one formal reskilling program for mid-career employees

Statistic 24

54% of utilities recognize digital skills as a top priority in their upskilling initiatives

Statistic 25

The average age of utility workers is 45, emphasizing the need for reskilling to address an aging workforce

Statistic 26

76% of utilities have targeted reskilling to improve safety standards

Statistic 27

Investment in reskilling and upskilling is linked to a 25% reduction in turnover rates among utility workers

Statistic 28

82% of utility companies believe upskilling can help meet their renewable energy deployment goals

Statistic 29

In 2022, 60% of utility companies expanded training on grid modernization and resilience

Statistic 30

48% of utilities have implemented competency-based assessments as part of their upskilling programs

Statistic 31

67% of utility employees feel they need more training to operate new smart grid devices effectively

Statistic 32

By 2024, it is estimated that 70% of utility companies will have dedicated budget for cybersecurity upskilling

Statistic 33

52% of utility companies prioritize reskilling in data analytics to enhance operational efficiency

Statistic 34

44% of utility firms have launched cross-training programs to build multi-functional teams

Statistic 35

66% of utilities report that upskilling initiatives have helped reduce downtime caused by employee error

Statistic 36

The adoption of digital twin technology in utilities has increased by 35%, leading to new upskilling requirements for digital literacy

Statistic 37

81% of utility employers see ongoing training as a key factor in employee retention

Statistic 38

55% of utilities have adopted mobile learning applications for field technician training

Statistic 39

73% of utility companies see upskilling as vital for adapting to regulatory changes

Statistic 40

49% of utilities report challenges in reskilling due to lack of internal training resources

Statistic 41

69% of utility companies are investing in advanced simulation tools to improve technical training

Statistic 42

58% of utilities have integrated artificial intelligence in their training programs to personalize learning

Statistic 43

64% of utility firms believe that upskilling can significantly reduce operational costs

Statistic 44

60% of utilities cite a lack of skilled trainers as a barrier to effective reskilling programs

Statistic 45

The global utility upskilling market is expected to reach $9.5 billion by 2027, growing at a CAGR of 11%

Statistic 46

77% of utility companies have designated upskilling as a core component of their digital transformation strategy

Statistic 47

50% of utility organizations plan to implement AI-based training modules by 2025

Statistic 48

72% of utility companies are increasing their reskilling budgets in anticipation of future skill demands

Statistic 49

45% of utilities see reskilling as a way to improve their disaster response capabilities

Statistic 50

The percentage of utility workers receiving cybersecurity training increased by 38% from 2020 to 2023

Statistic 51

54% of utilities have introduced remote training options due to the COVID-19 pandemic

Statistic 52

69% of utility managers believe that upskilling is critical to achieving sustainable energy goals

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Key Highlights

65% of utility companies have increased their investment in employee upskilling since 2020
78% of utility industry leaders believe that upskilling is essential to meet future workforce demands
54% of utility workers require reskilling to adapt to new smart grid technologies
The utility industry is projected to spend $2 billion annually on employee training programs by 2025
45% of utility companies have implemented digital learning platforms for upskilling efforts
Reskilling initiatives in the utility industry have led to a 20% reduction in safety incidents
70% of utility companies reported difficulty finding workers with digital and technical skills
42% of utility industry employees say they need additional training for renewable energy integration
Upskilling programs have contributed to a 15% increase in employee productivity in the utility sector
60% of utility companies plan to increase their reskilling budget by 25% in the next two years
80% of utility employers see employee upskilling as a way to improve customer service quality
35% of utility companies are partnering with educational institutions for specialized training programs
The use of virtual reality for technical upskilling in utilities has increased by 50% over the last three years

As the utility industry accelerates toward a smarter, more sustainable future, a boom in upskilling and reskilling initiatives—marked by a 50% increase in digital training tools and a projected $2 billion investment by 2025—are reshaping the workforce to meet soaring technological demands and drive operational excellence.

Digital Transformation and Technology Adoption

Use of AI-driven learning platforms in utilities increased by 40% in 2022

Digital Transformation and Technology Adoption Interpretation

The surge in AI-driven learning platforms by 40% in 2022 signals that utility companies are powering up their workforce with smarter skills to stay ahead in an evolving industry.

Industry Attitudes and Leadership Perspectives

78% of utility industry leaders believe that upskilling is essential to meet future workforce demands
86% of utility leaders agree that fostering a culture of continuous learning enhances workforce resilience

Industry Attitudes and Leadership Perspectives Interpretation

With 78% of utility leaders emphasizing upskilling as vital and 86% recognizing continuous learning as key to resilience, it's clear that the industry is powering up for a future where adaptability isn’t just an option—it’s the current.

Skills Gap and Workforce Challenges

70% of utility companies reported difficulty finding workers with digital and technical skills
Around 55% of utility workers are concerned about job security due to automation and technological change
The largest skill gap in the utility industry is in cybersecurity, with 63% of companies seeking more trained cybersecurity professionals
63% of utility employees feel unprepared for the digital transformation due to insufficient upskilling opportunities

Skills Gap and Workforce Challenges Interpretation

As the utility industry grapples with a digital talent crunch—where over 70% struggle to find skilled workers, 63% feel unready for transformation, and cybersecurity gaps loom large—it’s clear that bridging the skills gap isn’t just a strategic choice but a must for powering the future safely and securely.

Workforce Reskilling and Upskilling Initiatives

65% of utility companies have increased their investment in employee upskilling since 2020
54% of utility workers require reskilling to adapt to new smart grid technologies
The utility industry is projected to spend $2 billion annually on employee training programs by 2025
45% of utility companies have implemented digital learning platforms for upskilling efforts
Reskilling initiatives in the utility industry have led to a 20% reduction in safety incidents
42% of utility industry employees say they need additional training for renewable energy integration
Upskilling programs have contributed to a 15% increase in employee productivity in the utility sector
60% of utility companies plan to increase their reskilling budget by 25% in the next two years
80% of utility employers see employee upskilling as a way to improve customer service quality
35% of utility companies are partnering with educational institutions for specialized training programs
The use of virtual reality for technical upskilling in utilities has increased by 50% over the last three years
68% of utilities see automation as a driver for reskilling initiatives
Reskilling programs have resulted in 30% faster onboarding for new utility employees
72% of utility executives believe reskilling is critical for navigating the energy transition
59% of utilities have introduced microlearning modules to facilitate continuous upskilling
47% of utility companies offer at least one formal reskilling program for mid-career employees
54% of utilities recognize digital skills as a top priority in their upskilling initiatives
The average age of utility workers is 45, emphasizing the need for reskilling to address an aging workforce
76% of utilities have targeted reskilling to improve safety standards
Investment in reskilling and upskilling is linked to a 25% reduction in turnover rates among utility workers
82% of utility companies believe upskilling can help meet their renewable energy deployment goals
In 2022, 60% of utility companies expanded training on grid modernization and resilience
48% of utilities have implemented competency-based assessments as part of their upskilling programs
67% of utility employees feel they need more training to operate new smart grid devices effectively
By 2024, it is estimated that 70% of utility companies will have dedicated budget for cybersecurity upskilling
52% of utility companies prioritize reskilling in data analytics to enhance operational efficiency
44% of utility firms have launched cross-training programs to build multi-functional teams
66% of utilities report that upskilling initiatives have helped reduce downtime caused by employee error
The adoption of digital twin technology in utilities has increased by 35%, leading to new upskilling requirements for digital literacy
81% of utility employers see ongoing training as a key factor in employee retention
55% of utilities have adopted mobile learning applications for field technician training
73% of utility companies see upskilling as vital for adapting to regulatory changes
49% of utilities report challenges in reskilling due to lack of internal training resources
69% of utility companies are investing in advanced simulation tools to improve technical training
58% of utilities have integrated artificial intelligence in their training programs to personalize learning
64% of utility firms believe that upskilling can significantly reduce operational costs
60% of utilities cite a lack of skilled trainers as a barrier to effective reskilling programs
The global utility upskilling market is expected to reach $9.5 billion by 2027, growing at a CAGR of 11%
77% of utility companies have designated upskilling as a core component of their digital transformation strategy
50% of utility organizations plan to implement AI-based training modules by 2025
72% of utility companies are increasing their reskilling budgets in anticipation of future skill demands
45% of utilities see reskilling as a way to improve their disaster response capabilities
The percentage of utility workers receiving cybersecurity training increased by 38% from 2020 to 2023
54% of utilities have introduced remote training options due to the COVID-19 pandemic
69% of utility managers believe that upskilling is critical to achieving sustainable energy goals

Workforce Reskilling and Upskilling Initiatives Interpretation

With over 65% of utility companies ramping up their investment in employee upskilling—aiming at a $2 billion annual spend by 2025—it's clear that in the quest for smarter grids, a skilled workforce isn’t just an asset but the current energy industry’s most vital infrastructure upgrade.