GITNUXREPORT 2025

Upskilling And Reskilling In The Salon Industry Statistics

Upskilling boosts revenue, retention, client satisfaction, and industry adaptability significantly.

Jannik Lindner

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Key Statistics

Statistic 1

48% of clients prefer salons that offer the latest styling techniques, which can be achieved through upskilling

Statistic 2

54% of beauty professionals believe that reskilling in digital marketing has helped grow their client base

Statistic 3

58% of clients are more likely to frequent salons known for continuous staff education

Statistic 4

32% of salons use social media platforms to promote their newly acquired skills and services

Statistic 5

52% of cosmetology schools now incorporate digital skills training into their curriculum

Statistic 6

70% of salon professionals feel that continuous education enhances their confidence

Statistic 7

69% of professional stylists have taken online courses to learn new skills

Statistic 8

75% of salon professionals agree ongoing training helps them to stay current with beauty trends

Statistic 9

28% of salon professionals participate in peer-to-peer learning to acquire new skills

Statistic 10

66% of beauty schools now include business and marketing skills as part of their curriculum

Statistic 11

47% of salons have started offering advanced technical courses to attract senior-level professionals

Statistic 12

60% of salon educators report a shift toward more integrated digital and practical training modules

Statistic 13

38% of professional beauty courses now include modules on salon sustainability and eco-friendly practices

Statistic 14

44% of hair colorists have learned new coloring techniques via specialized workshops

Statistic 15

37% of cosmetologists have participated in international training programs to broaden their skill set

Statistic 16

33% of salons have adopted new booking and scheduling software as part of digital upskilling

Statistic 17

65% of salon professionals believe that upskilling improves client retention

Statistic 18

78% of salons that invested in reskilling programs reported increased revenue

Statistic 19

60% of hairdressers are interested in learning new coloring techniques to stay competitive

Statistic 20

45% of salon owners cite staff upskilling as a key factor in reducing employee turnover

Statistic 21

55% of salons have increased their investment in online learning platforms in the past year

Statistic 22

34% of salon managers see upskilling as essential for adopting new, more sustainable products

Statistic 23

Reskilling initiatives in salons have reduced employee training costs by an average of 20%

Statistic 24

62% of salon owners feel that upskilling their staff leads to higher customer satisfaction

Statistic 25

43% of salon industry employees have pursued certifications outside their initial training

Statistic 26

60% of salons plan to increase their investment in employee upskilling programs over the next year

Statistic 27

40% of salons report an increase in repeat business after staff underwent specific upskilling courses

Statistic 28

52% of salon owners have implemented reskilling programs focused on health and safety standards

Statistic 29

74% of salons that offer continuous education report higher employee morale

Statistic 30

38% of hairstylists have learned new techniques via YouTube tutorials

Statistic 31

53% of salon professionals feel that reskilling helps them remain relevant in a rapidly evolving industry

Statistic 32

41% of salon employees have increased their income after completing additional certifications

Statistic 33

50% of salons outsource upskilling programs to third-party providers

Statistic 34

49% of future job openings in salons are expected to require reskilled or upskilled staff

Statistic 35

44% of beauty license renewal processes now include mandatory upskilling components

Statistic 36

67% of salons are investing in virtual reality (VR) training to enhance employee skills

Statistic 37

55% of salons see upskilling as a strategy to attract younger professionals entering the industry

Statistic 38

36% of salon clients have reported noticing improved styling quality after staff underwent specific skill upgrades

Statistic 39

72% of salon managers agree that upskilling contributes to better team collaboration

Statistic 40

48% of salons that prioritized training saw a reduction in customer complaints

Statistic 41

69% of reskilled employees report greater job satisfaction

Statistic 42

51% of the industry’s workforce is projected to engage in some form of upskilling or reskilling by 2025

Statistic 43

49% of respondents believe that reskilling is critical to adapting to digital transformation

Statistic 44

59% of salons have reported a positive ROI after investing in staff upskilling programs

Statistic 45

63% of salons track employee skill development through digital portfolios

Statistic 46

41% of industry professionals believe upskilling contributes to the overall innovation of the salon

Statistic 47

52% of salons have integrated reskilling into their business growth strategy

Statistic 48

58% of salon owners reported that upskilling has helped retain top talent

Statistic 49

49% of salons have experienced workflow efficiencies after staff completed advanced training

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Key Highlights

  • 65% of salon professionals believe that upskilling improves client retention
  • 78% of salons that invested in reskilling programs reported increased revenue
  • 60% of hairdressers are interested in learning new coloring techniques to stay competitive
  • 45% of salon owners cite staff upskilling as a key factor in reducing employee turnover
  • 52% of cosmetology schools now incorporate digital skills training into their curriculum
  • 70% of salon professionals feel that continuous education enhances their confidence
  • 55% of salons have increased their investment in online learning platforms in the past year
  • 48% of clients prefer salons that offer the latest styling techniques, which can be achieved through upskilling
  • 34% of salon managers see upskilling as essential for adopting new, more sustainable products
  • 69% of professional stylists have taken online courses to learn new skills
  • Reskilling initiatives in salons have reduced employee training costs by an average of 20%
  • 62% of salon owners feel that upskilling their staff leads to higher customer satisfaction
  • 54% of beauty professionals believe that reskilling in digital marketing has helped grow their client base

In a booming salon industry, where 70% of professionals believe continuous education boosts confidence and 78% of salons report increased revenue from reskilling efforts, staying ahead with up-to-date skills is no longer optional—it’s essential for growth, client satisfaction, and workforce retention.

Client Engagement and Preferences

  • 48% of clients prefer salons that offer the latest styling techniques, which can be achieved through upskilling
  • 54% of beauty professionals believe that reskilling in digital marketing has helped grow their client base
  • 58% of clients are more likely to frequent salons known for continuous staff education
  • 32% of salons use social media platforms to promote their newly acquired skills and services

Client Engagement and Preferences Interpretation

In an industry where staying ahead of the trend means staying in business, savvy salons are investing in upskilling and reskilling—boosting client loyalty, expanding their digital reach, and proving that style is as much about continuous learning as it is about the latest cuts.

Education and Training Programs

  • 52% of cosmetology schools now incorporate digital skills training into their curriculum
  • 70% of salon professionals feel that continuous education enhances their confidence
  • 69% of professional stylists have taken online courses to learn new skills
  • 75% of salon professionals agree ongoing training helps them to stay current with beauty trends
  • 28% of salon professionals participate in peer-to-peer learning to acquire new skills
  • 66% of beauty schools now include business and marketing skills as part of their curriculum
  • 47% of salons have started offering advanced technical courses to attract senior-level professionals
  • 60% of salon educators report a shift toward more integrated digital and practical training modules
  • 38% of professional beauty courses now include modules on salon sustainability and eco-friendly practices
  • 44% of hair colorists have learned new coloring techniques via specialized workshops
  • 37% of cosmetologists have participated in international training programs to broaden their skill set

Education and Training Programs Interpretation

With over half of cosmetology schools blending digital and eco-friendly skills and near 70% of salon pros seeking continuous education, the industry is clearly evolving into a digitally savvy, trend-responsive, and sustainability-conscious beauty powerhouse that values lifelong learning as much as perfecting a blowout.

Technology and Methodology Advancement

  • 33% of salons have adopted new booking and scheduling software as part of digital upskilling

Technology and Methodology Advancement Interpretation

With a third of salons embracing new booking software, the industry is clearly scheduling itself for a more digitally sharp and efficient future.

Workforce Upskilling and Reskilling

  • 65% of salon professionals believe that upskilling improves client retention
  • 78% of salons that invested in reskilling programs reported increased revenue
  • 60% of hairdressers are interested in learning new coloring techniques to stay competitive
  • 45% of salon owners cite staff upskilling as a key factor in reducing employee turnover
  • 55% of salons have increased their investment in online learning platforms in the past year
  • 34% of salon managers see upskilling as essential for adopting new, more sustainable products
  • Reskilling initiatives in salons have reduced employee training costs by an average of 20%
  • 62% of salon owners feel that upskilling their staff leads to higher customer satisfaction
  • 43% of salon industry employees have pursued certifications outside their initial training
  • 60% of salons plan to increase their investment in employee upskilling programs over the next year
  • 40% of salons report an increase in repeat business after staff underwent specific upskilling courses
  • 52% of salon owners have implemented reskilling programs focused on health and safety standards
  • 74% of salons that offer continuous education report higher employee morale
  • 38% of hairstylists have learned new techniques via YouTube tutorials
  • 53% of salon professionals feel that reskilling helps them remain relevant in a rapidly evolving industry
  • 41% of salon employees have increased their income after completing additional certifications
  • 50% of salons outsource upskilling programs to third-party providers
  • 49% of future job openings in salons are expected to require reskilled or upskilled staff
  • 44% of beauty license renewal processes now include mandatory upskilling components
  • 67% of salons are investing in virtual reality (VR) training to enhance employee skills
  • 55% of salons see upskilling as a strategy to attract younger professionals entering the industry
  • 36% of salon clients have reported noticing improved styling quality after staff underwent specific skill upgrades
  • 72% of salon managers agree that upskilling contributes to better team collaboration
  • 48% of salons that prioritized training saw a reduction in customer complaints
  • 69% of reskilled employees report greater job satisfaction
  • 51% of the industry’s workforce is projected to engage in some form of upskilling or reskilling by 2025
  • 49% of respondents believe that reskilling is critical to adapting to digital transformation
  • 59% of salons have reported a positive ROI after investing in staff upskilling programs
  • 63% of salons track employee skill development through digital portfolios
  • 41% of industry professionals believe upskilling contributes to the overall innovation of the salon
  • 52% of salons have integrated reskilling into their business growth strategy
  • 58% of salon owners reported that upskilling has helped retain top talent
  • 49% of salons have experienced workflow efficiencies after staff completed advanced training

Workforce Upskilling and Reskilling Interpretation

As the salon industry turbocharges its skills—transforming from scissors to virtual reality—it's clear that investing in upskilling isn't just a trend but an essential cut tissue for boosting client loyalty, employee morale, and bottom-line beauty.

Sources & References