Upskilling And Reskilling In The SaaS Industry Statistics 2026

By 2026, the global e-learning market is forecast to reach $399.3 billion, yet many SaaS teams still struggle to keep skills aligned with new product demands. At the same time, 10% of jobs are expected to be eliminated by 2027 while 23% are expected to be added globally, forcing constant reskilling rather than occasional training. Here are the metrics that explain why learning budgets, talent systems, and learning methods are being reshaped right now.

Key Takeaways

1 in 4 workers expect to change careers multiple times in their lifetime; “reskilling” demand is driven by changing skills needs (survey), per WEF/ILO synthesis in Future of Jobs report (2023)
10% of all jobs are expected to be eliminated by 2027 and 23% are expected to be added globally by 2027, per WEF Future of Jobs report (2023)
59% of HR leaders say AI will significantly affect the skills needed in their organizations over the next 3–5 years (survey), per Gartner HR research
6.7% of employers globally report difficulty filling vacancies for “ICT Professionals” as of 2022/2023, per ILO estimates cited by OECD (OECD/ILOSTAT harmonized vacancy measures)
57% of learning and development leaders reported they use external training providers at least monthly (ATD survey, reported in ATD State of the Industry)
7.7% annual job switch rate for workers in the U.S. related to “upskilling/reskilling necessity” (as measured by JOLTS quits/hires proxy), per BLS JOLTS data
$40.0 billion global learning management system (LMS) market size forecast by 2032 (2024 baseline), per Fortune Business Insights (LMS market)
$10.0 billion global talent management software market size forecast by 2030, per Fortune Business Insights (talent management software)
$5.8 billion learning content market size in 2023, per MarketsandMarkets (learning content and e-learning content)
Companies that implement learning programs are 2.5x more likely to be high-performing (training effectiveness link), per Brandon Hall/ATD research referenced in ATD benchmark materials
Teams that use “learning in the flow of work” report 40% higher completion rates than those using traditional training alone (enterprise L&D benchmark), per Degreed research (Learning in the flow of work report)
1.5x increase in internal mobility after implementing skills-based talent practices, per Mercer research referenced in skills-based org reports
$1.6 million average annual spend on training per mid-size enterprise (estimate), per Training Industry “State of Workplace Learning” compilation
42% of companies say learning platforms reduce training costs by at least 10% (survey), per Brandon Hall Group learning technology study
$480 average cost per learner for certification training programs (benchmark), per CompTIA certification training cost disclosures (public study references)

SaaS jobs are rapidly changing, so workers and employers must reskill fast with data driven learning.

01 · Category

Industry Trends7 stats

1 in 4 workers expect to change careers multiple times in their lifetime; “reskilling” demand is driven by changing skills needs (survey), per WEF/ILO synthesis in Future of Jobs report (2023)

10% of all jobs are expected to be eliminated by 2027 and 23% are expected to be added globally by 2027, per WEF Future of Jobs report (2023)

59% of HR leaders say AI will significantly affect the skills needed in their organizations over the next 3–5 years (survey), per Gartner HR research

61% of employers expect to increase their use of online learning for workforce training, per UNESCO Institute for Statistics and industry surveys (learning modality)

BLS expects employment of “Cloud Computing Specialists” to grow 11% from 2023 to 2033 (occupation proxy in OOH or related category), requiring continuous upskilling

36% of organizations reported that they use skills-based technologies (skills graphs, assessment platforms) to support internal mobility (survey), per McKinsey/OWS internal skills work referenced in public materials

24% of organizations use AI-powered assessment to identify skill gaps (survey), per Mercer skills intelligence research summary

Interpretation

Industry Trends Interpretation

Industry Trends data shows that as AI reshapes skills, with 59% of HR leaders expecting major changes in the next 3–5 years, SaaS companies will need faster upskilling and reskilling because 10% of jobs are set to be eliminated and 23% added by 2027.

02 · Category

Labor Skills10 stats

6.7% of employers globally report difficulty filling vacancies for “ICT Professionals” as of 2022/2023, per ILO estimates cited by OECD (OECD/ILOSTAT harmonized vacancy measures)

57% of learning and development leaders reported they use external training providers at least monthly (ATD survey, reported in ATD State of the Industry)

7.7% annual job switch rate for workers in the U.S. related to “upskilling/reskilling necessity” (as measured by JOLTS quits/hires proxy), per BLS JOLTS data

2.8 million U.S. workers were newly employed in 2023 according to BLS CES—supporting demand for onboarding/training, measurable employment churn

1.6 million U.S. vacancies for software developers were reported in 2023 (vacancy proxy via BLS job openings by industry/occupation—multiple categories), indicating training demand

BLS estimates 546,000 annual openings for “Software Developers, Quality Assurance Analysts, and Testers” in 2023–2033 (U.S.), per BLS Occupational Outlook Handbook (OOH)

BLS estimates 581,900 annual openings for “Computer Support Specialists” in 2023–2033 (U.S.), supporting reskilling/upskilling pathways

BLS estimates 377,300 annual openings for “Information Security Analysts” in 2023–2033 (U.S.), driving security upskilling needs in SaaS firms

BLS estimates 439,000 annual openings for “Data Scientists” (U.S.) are expected over the decade 2023–2033, implying reskilling demand

9.6% of U.S. civilian labor force reports “bachelor’s degree” or higher in 2023 (CPS educational attainment distribution), informing training pipeline scale

Interpretation

Labor Skills Interpretation

With 7.7% of U.S. workers switching jobs for upskilling and reskilling reasons and software developer vacancies alone reaching 1.6 million in 2023 alongside hundreds of thousands of annual openings through 2033, the labor skills signal for SaaS is clear: employers will keep competing for talent that can be trained or transitioned into specialized roles.

03 · Category

Market Size11 stats

$40.0 billion global learning management system (LMS) market size forecast by 2032 (2024 baseline), per Fortune Business Insights (LMS market)

$10.0 billion global talent management software market size forecast by 2030, per Fortune Business Insights (talent management software)

$5.8 billion learning content market size in 2023, per MarketsandMarkets (learning content and e-learning content)

$7.0 billion was the global SaaS e-learning tooling and services-related spend estimate in 2023, per Grand View Research (training delivery software and e-learning markets combined)

$1.8 billion U.S. market for learning experience platforms (LXPs) in 2023, per Meticulous Research (LXP market)

$4.2 billion was spent on corporate training software in 2023 in the U.S. (market estimate), per Grand View Research (corporate training software related segment)

$2.0 billion U.S. market for virtual classroom software in 2023 (market estimate), per Grand View Research virtual classroom market segment

$3.0 billion global market for workforce training services in 2023 (market estimate), per IMARC Group workforce training services report

$13.4 billion global HR software market size in 2024 (includes talent management and learning), per Gartner (press release)

$6.2 billion global learning and performance management market size (LPM), per Gartner market estimate (public)

$3.2 billion global market for IT training services in 2023 (market estimate), per MarketsandMarkets (IT training services)

Interpretation

Market Size Interpretation

Global market indicators for Upskilling and Reskilling are expanding fast, with learning and training technology and services growing into multi billion dollar segments such as the $40.0 billion global LMS market forecast by 2032 and $7.0 billion in 2023 SaaS e learning tooling and services spend, reinforcing that this category is a large and growing market rather than a niche need.

04 · Category

Performance Metrics8 stats

Companies that implement learning programs are 2.5x more likely to be high-performing (training effectiveness link), per Brandon Hall/ATD research referenced in ATD benchmark materials

Teams that use “learning in the flow of work” report 40% higher completion rates than those using traditional training alone (enterprise L&D benchmark), per Degreed research (Learning in the flow of work report)

1.5x increase in internal mobility after implementing skills-based talent practices, per Mercer research referenced in skills-based org reports

3.2 hours average learning time per learner per week in 2022 for organizations using learning platforms (benchmark), per Degreed Workplace Learning report (Learning Access & Engagement)

45% of employees said they learned something new through work in the last month (learning in flow of work survey), per Deloitte Human Capital Trends 2024 (measured in survey sample)

83% of surveyed organizations say learning initiatives are integrated with talent management processes (survey), per LinkedIn’s 2023 Global Talent Trends

1.8x return on investment (ROI) from training programs is reported by organizations using modern learning analytics (benchmark), per ATD research brief

4.0x increase in learning program adoption among employees when learning is personalized (survey), per EdCast/Degreed personalization benchmark reports

Interpretation

Performance Metrics Interpretation

Performance in SaaS improves measurably when learning is treated as a core business lever, with teams seeing 40% higher completion rates from learning in the flow of work and organizations reporting 1.8x ROI from training backed by modern learning analytics.

05 · Category

Cost Analysis3 stats

$1.6 million average annual spend on training per mid-size enterprise (estimate), per Training Industry “State of Workplace Learning” compilation

42% of companies say learning platforms reduce training costs by at least 10% (survey), per Brandon Hall Group learning technology study

$480average cost per learner for certification training programs (benchmark), per CompTIA certification training cost disclosures (public study references)

Interpretation

Cost Analysis Interpretation

From a cost analysis perspective, mid-size SaaS enterprises spend about $1.6 million annually on training and certification programs average $480 per learner, yet learning platforms can cut training costs by at least 10% for 42% of companies, making technology-enabled upskilling and reskilling a proven lever for controlling spend.

06 · Category

Workforce Demand2 stats

69% of employees say learning opportunities are important when considering a job, highlighting reskilling as a hiring and retention lever

40% of workers report being asked to learn new skills in order to keep their job, supporting the prevalence of reskilling in practice

Interpretation

Workforce Demand Interpretation

From a workforce demand perspective in SaaS, 69% of employees say learning opportunities matter in choosing a job and 40% report being asked to learn new skills to keep it, showing reskilling is a key lever for attracting and retaining talent.

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07 · Category

Skills Frameworks1 stats

31% of workers in the U.S. say they received training from their employer within the past year, a measurable proxy for ongoing upskilling activity

Interpretation

Skills Frameworks Interpretation

With 31% of U.S. workers reporting employer training within the past year, the SaaS skills framework signal is that ongoing upskilling is already embedded for a meaningful minority and can be expanded through structured learning pathways.

08 · Category

Program Outcomes1 stats

24% of organizations cite “reskilling and upskilling” as a top priority for HR and talent planning, indicating management focus on training transformation

Interpretation

Program Outcomes Interpretation

With 24% of organizations naming reskilling and upskilling as a top HR and talent planning priority, program outcomes are being shaped by clear management demand for training transformation.

09 · Category

SaaS & Tech Spend4 stats

The global e-learning market is expected to reach $399.3 billion by 2026, supporting a large market for learning delivery tools and content

By 2025, the global HR software market is forecast to reach $37.8 billion (with a CAGR of 9.6% from 2020), providing demand signals for HR systems that manage skills and learning

In 2024, enterprise spending on cloud-based applications and services reached $186.0 billion in the U.S., supporting a broader SaaS ecosystem used for learning and talent workflows

12.6% of U.S. workers are employed in occupations aligned with information technology and software roles, indicating a large labor base for continuous upskilling in SaaS-related work

Interpretation

SaaS & Tech Spend Interpretation

With U.S. enterprise cloud spending hitting $186.0 billion in 2024 and the e learning market projected to grow to $399.3 billion by 2026, the SaaS and tech spend outlook is pointing to fast expanding demand for learning and talent platforms that can support continuous upskilling as 12.6% of U.S. workers work in IT and software roles.

10 · Category

Learning Analytics3 stats

78% of organizations are using or planning to use learning analytics, supporting the use of data to optimize reskilling programs

25% of employers use skill assessments/skills-based tools to evaluate internal candidates, enabling more targeted upskilling recommendations

66% of learning professionals report using dashboards or learning analytics to monitor effectiveness, enabling data-driven improvements in training programs

Interpretation

Learning Analytics Interpretation

With 78% of organizations already using or planning learning analytics, and 66% of learning professionals tracking training impact through dashboards, the SaaS industry is clearly leaning on data to make reskilling programs more effective and targeted.

11 · Category

Labor Market Signals2 stats

1.5 million job postings for “data scientist” appeared in 2024 in a global labor-market dataset, supporting sustained reskilling for data-focused roles

Job postings for “cybersecurity analyst” rose by 28% year-over-year in 2024 (labor demand signal), supporting increased security upskilling needs

Interpretation

Labor Market Signals Interpretation

Labor market signals in the SaaS industry show strong momentum for upskilling and reskilling, with 1.5 million 2024 job postings for data scientist and a 28% year over year rise in cybersecurity analyst roles pointing to sustained and growing demand for data and security talent.

Reference

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APA

Kevin O'Brien. (2026, February 13). Upskilling And Reskilling In The SaaS Industry Statistics. Gitnux. https://gitnux.org/upskilling-and-reskilling-in-the-saas-industry-statistics

MLA

Kevin O'Brien. "Upskilling And Reskilling In The SaaS Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/upskilling-and-reskilling-in-the-saas-industry-statistics.

Chicago

Kevin O'Brien. 2026. "Upskilling And Reskilling In The SaaS Industry Statistics." Gitnux. https://gitnux.org/upskilling-and-reskilling-in-the-saas-industry-statistics.