GITNUXREPORT 2025

Upskilling And Reskilling In The Jewelry Industry Statistics

Jewelry industry boosts sales, innovation through strategic staff upskilling and reskilling.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The use of AI tools in jewelry design workflows increased by 65% after reskilling employees

Statistic 2

42% of jewelry employees reported increased job satisfaction after participating in reskilling programs

Statistic 3

81% of jewelry brands report that upskilling improves overall employee morale

Statistic 4

45% of jewelry retailers believe upskilling reduces employee turnover, as it increases engagement and career development

Statistic 5

51% of jewelry companies see significant sales growth after investing in customer engagement and soft skills training

Statistic 6

68% of jewelry retailers believe upskilling staff can significantly impact sales growth

Statistic 7

54% of jewelry companies invested in digital skills training in 2023

Statistic 8

Only 30% of small jewelry businesses currently offer formal upskilling opportunities

Statistic 9

75% of jewelry industry executives see upskilling as essential for adapting to new technologies like 3D printing

Statistic 10

The global jewelry industry is projected to allocate $1.2 billion annually to employee upskilling by 2025

Statistic 11

Reskilling programs that focus on digital design tools increased productivity by 37% among jewelry manufacturers

Statistic 12

22% of jewelry designers learned 3D modeling through online upskilling courses in 2022

Statistic 13

Jewelry retailers that invest in employee reskilling see an average revenue increase of 12%

Statistic 14

81% of jewelry firms that prioritized upskilling reported higher employee retention rates

Statistic 15

59% of jewelry companies face skills gaps in digital marketing, prompting upskilling initiatives

Statistic 16

45% of jewelry artisans have upskilled to incorporate CAD technology into their workflows

Statistic 17

The adoption of blockchain technology in jewelry supply chains increased by 50% following industry-led reskilling programs

Statistic 18

60% of jewelry companies plan to increase investment in reskilling by 2024 to stay competitive

Statistic 19

35% of jewelry retail staff received customer service training through online reskilling platforms in 2023

Statistic 20

67% of jewelry manufacturing firms report improved quality control after reskilling employees in new inspection techniques

Statistic 21

52% of jewelry sales professionals underwent upskilling in augmented reality tools to enhance customer experience

Statistic 22

70% of jewelry businesses working on sustainability initiatives have implemented reskilling programs for their workforce

Statistic 23

40% of jewelry schools now incorporate soft skills and customer relations into their curriculums

Statistic 24

65% of jewelry companies expanded their upskilling budgets in 2023 amid rapid technological changes

Statistic 25

28% of jewelry craftsmen learned new techniques via online tutorials during the pandemic

Statistic 26

46% of jewelry companies are using VR for employee training, up from 20% in 2021

Statistic 27

80% of jewelry industry professionals believe that ongoing upskilling is critical to career progression

Statistic 28

55% of retailers say reskilling initiatives have helped them reduce operational costs

Statistic 29

33% of jewelry companies reported an increase in brand loyalty after implementing upskilling programs focused on ethical sourcing

Statistic 30

The number of jewelry employees participating in formal training programs increased by 25% year-over-year

Statistic 31

72% of jewelry designers now use online platforms to upskill in the latest design techniques

Statistic 32

49% of jewelry corporations have dedicated departments for employee learning and development

Statistic 33

22% of jewelry retailers increased their use of data analytics skills after training staff in data-driven decision making

Statistic 34

74% of jewelry firms reported improved collaboration after team upskilling programs

Statistic 35

80% of jewelry manufacturing companies have reskilled workers in the use of laser welding technologies

Statistic 36

43% of jewelry companies report a skill gap in digital customer engagement, leading to targeted upskilling initiatives

Statistic 37

58% of jewelry industry employees participated in cross-training programs, enhancing versatility

Statistic 38

76% of jewelry retail staff who received soft skills training reported better client interactions

Statistic 39

35% of jewelry companies now incorporate sustainability metrics into employee upskilling curricula

Statistic 40

49% of jewelry firms identified upskill training as a key strategy to attract younger talent

Statistic 41

60% of jewelry brands surveyed intend to implement reskilling programs focused on digital innovation in 2024

Statistic 42

62% of jewelry apprenticeships include courses on gemstone identification and ethical sourcing

Statistic 43

44% of jewelry companies increased their investment in upskilling by over 15% compared to the previous year

Statistic 44

26% of jewelry firms use online certification programs to upskill their staff in new craftsmanship techniques

Statistic 45

69% of jewelry companies adopted digital tracing and authentication skills following targeted reskilling in supply chain management

Statistic 46

50% of jewelry sales specialists increased their knowledge of digital tools after participating in virtual upskilling sessions

Statistic 47

73% of jewelry retailers have integrated soft skills training into their onboarding processes to improve customer experience

Statistic 48

41% of jewelry professionals have gained certification in new materials handling methods through reskilling initiatives

Statistic 49

55% of jewelry companies reported a measurable improvement in product quality after upskilling staff on inspection and testing protocols

Statistic 50

54% of jewelry companies report that upskilling staff in marketing strategies directly led to increased online sales

Statistic 51

48% of jewelry artisans have learned new sustainable techniques through online courses in the last two years

Statistic 52

37% of jewelry industry workers considered reskilling essential for career longevity in a rapidly changing market

Statistic 53

64% of jewelry manufacturing firms report a skills gap in advanced technology applications, prompting increased upskilling efforts

Statistic 54

70% of jewelry retailers believe that continuous professional development improves customer loyalty

Statistic 55

33% of jewelry companies increased total training hours per employee in 2023, aiming at digital and soft skills

Statistic 56

59% of jewelry companies have formal mentorship programs as part of their upskilling initiatives

Statistic 57

52% of jewelry professionals upskilled in new gemstone cutting techniques over the past year

Statistic 58

63% of jewelry firms recognize upskilling as pivotal for innovation and product differentiation

Statistic 59

88% of jewelry companies plan to enhance their reskilling initiatives in the next two years, focusing on sustainability and digital skills

Statistic 60

49% of jewelry industry learners completed online courses through industry associations in 2022

Statistic 61

55% of students pursuing jewelry design degrees participate in additional upskilling workshops to stay current

Statistic 62

62% of jewelry companies reported that employee upskilling improved their adaptability to market disruptions

Statistic 63

46% of jewelry companies have integrated ethical sourcing training into their core employee development programs

Statistic 64

74% of jewelry brands increased their investment in soft skills training to improve client relationships

Statistic 65

26% of jewelry workforce upskilled in digital sales channels to meet growing e-commerce demand

Statistic 66

58% of jewelry industry employees received training on new health and safety protocols through reskilling programs

Statistic 67

43% of jewelry companies have adopted online micro-credentials for specialized training in gemstone certification and appraisal

Statistic 68

69% of jewelry craftsmen have incorporated 3D printing skills after targeted upskilling efforts

Statistic 69

67% of jewelry companies developed internal upskilling pathways to foster innovation

Statistic 70

72% of jewelry sales staff report increased confidence in product knowledge after training

Statistic 71

34% of jewelry firms adopted analytics tools in their upskilling curricula to improve inventory management

Statistic 72

55% of jewelry industry students participating in upskilling programs report higher employability

Statistic 73

80% of jewelry companies plan to expand reskilling programs to include emerging technologies like AI and blockchain

Statistic 74

49% of jewelry apprentices received cross-disciplinary training to enhance their versatility and problem-solving skills

Statistic 75

65% of jewelry firms reported a culture shift toward continuous learning after implementing structured upskilling initiatives

Statistic 76

29% of jewelry businesses increased their online upskilling offerings following pandemic disruptions

Statistic 77

53% of jewelry retailers reported higher customer satisfaction after staff completed soft skills training programs

Statistic 78

46% of jewelry manufacturers upskilled workers in advanced inspection and quality testing methods, improving product standards

Statistic 79

70% of jewelry companies have integrated sustainability knowledge into their employee development modules

Statistic 80

63% of jewelry consumers prefer brands that demonstrate commitment to employee training and ethical practices

Statistic 81

48% of jewelry apprenticeships now include modules on sustainability and ethical sourcing

Statistic 82

48% of jewelry artisans upskilled in sustainable practices, resulting in a 20% reduction in waste

Statistic 83

44% of jewelry artisans learned sustainable gem sourcing techniques through online courses in 2022

Statistic 84

31% of jewelry businesses are investing in virtual reality training labs to develop their workforce

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Key Highlights

68% of jewelry retailers believe upskilling staff can significantly impact sales growth
54% of jewelry companies invested in digital skills training in 2023
42% of jewelry employees reported increased job satisfaction after participating in reskilling programs
Only 30% of small jewelry businesses currently offer formal upskilling opportunities
75% of jewelry industry executives see upskilling as essential for adapting to new technologies like 3D printing
The global jewelry industry is projected to allocate $1.2 billion annually to employee upskilling by 2025
63% of jewelry consumers prefer brands that demonstrate commitment to employee training and ethical practices
Reskilling programs that focus on digital design tools increased productivity by 37% among jewelry manufacturers
48% of jewelry apprenticeships now include modules on sustainability and ethical sourcing
22% of jewelry designers learned 3D modeling through online upskilling courses in 2022
Jewelry retailers that invest in employee reskilling see an average revenue increase of 12%
81% of jewelry firms that prioritized upskilling reported higher employee retention rates
59% of jewelry companies face skills gaps in digital marketing, prompting upskilling initiatives

With over two-thirds of jewelry retailers recognizing that upskilling staff can boost sales significantly, the industry is rapidly transforming through digital training, sustainability initiatives, and innovative technologies—highlighting a crucial shift toward continuous learning as the key to future growth and resilience.

Digital Transformation and Technology Adoption

The use of AI tools in jewelry design workflows increased by 65% after reskilling employees

Digital Transformation and Technology Adoption Interpretation

The surge in AI adoption—up by 65% following targeted reskilling—shines a bright light on how the jewelry industry is polishing its craftsmanship with technology to stay sparkling in a competitive market.

Employee Engagement and Job Satisfaction

42% of jewelry employees reported increased job satisfaction after participating in reskilling programs
81% of jewelry brands report that upskilling improves overall employee morale
45% of jewelry retailers believe upskilling reduces employee turnover, as it increases engagement and career development
51% of jewelry companies see significant sales growth after investing in customer engagement and soft skills training

Employee Engagement and Job Satisfaction Interpretation

In an industry where craftsmanship meets commerce, upskilling and reskilling are not just polishing talents but shining a light on brighter employee satisfaction, loyalty, and sales—proving that investing in people is truly jewelry’s secret to staying valuable.

Industry Workforce Development and Upskilling

68% of jewelry retailers believe upskilling staff can significantly impact sales growth
54% of jewelry companies invested in digital skills training in 2023
Only 30% of small jewelry businesses currently offer formal upskilling opportunities
75% of jewelry industry executives see upskilling as essential for adapting to new technologies like 3D printing
The global jewelry industry is projected to allocate $1.2 billion annually to employee upskilling by 2025
Reskilling programs that focus on digital design tools increased productivity by 37% among jewelry manufacturers
22% of jewelry designers learned 3D modeling through online upskilling courses in 2022
Jewelry retailers that invest in employee reskilling see an average revenue increase of 12%
81% of jewelry firms that prioritized upskilling reported higher employee retention rates
59% of jewelry companies face skills gaps in digital marketing, prompting upskilling initiatives
45% of jewelry artisans have upskilled to incorporate CAD technology into their workflows
The adoption of blockchain technology in jewelry supply chains increased by 50% following industry-led reskilling programs
60% of jewelry companies plan to increase investment in reskilling by 2024 to stay competitive
35% of jewelry retail staff received customer service training through online reskilling platforms in 2023
67% of jewelry manufacturing firms report improved quality control after reskilling employees in new inspection techniques
52% of jewelry sales professionals underwent upskilling in augmented reality tools to enhance customer experience
70% of jewelry businesses working on sustainability initiatives have implemented reskilling programs for their workforce
40% of jewelry schools now incorporate soft skills and customer relations into their curriculums
65% of jewelry companies expanded their upskilling budgets in 2023 amid rapid technological changes
28% of jewelry craftsmen learned new techniques via online tutorials during the pandemic
46% of jewelry companies are using VR for employee training, up from 20% in 2021
80% of jewelry industry professionals believe that ongoing upskilling is critical to career progression
55% of retailers say reskilling initiatives have helped them reduce operational costs
33% of jewelry companies reported an increase in brand loyalty after implementing upskilling programs focused on ethical sourcing
The number of jewelry employees participating in formal training programs increased by 25% year-over-year
72% of jewelry designers now use online platforms to upskill in the latest design techniques
49% of jewelry corporations have dedicated departments for employee learning and development
22% of jewelry retailers increased their use of data analytics skills after training staff in data-driven decision making
74% of jewelry firms reported improved collaboration after team upskilling programs
80% of jewelry manufacturing companies have reskilled workers in the use of laser welding technologies
43% of jewelry companies report a skill gap in digital customer engagement, leading to targeted upskilling initiatives
58% of jewelry industry employees participated in cross-training programs, enhancing versatility
76% of jewelry retail staff who received soft skills training reported better client interactions
35% of jewelry companies now incorporate sustainability metrics into employee upskilling curricula
49% of jewelry firms identified upskill training as a key strategy to attract younger talent
60% of jewelry brands surveyed intend to implement reskilling programs focused on digital innovation in 2024
62% of jewelry apprenticeships include courses on gemstone identification and ethical sourcing
44% of jewelry companies increased their investment in upskilling by over 15% compared to the previous year
26% of jewelry firms use online certification programs to upskill their staff in new craftsmanship techniques
69% of jewelry companies adopted digital tracing and authentication skills following targeted reskilling in supply chain management
50% of jewelry sales specialists increased their knowledge of digital tools after participating in virtual upskilling sessions
73% of jewelry retailers have integrated soft skills training into their onboarding processes to improve customer experience
41% of jewelry professionals have gained certification in new materials handling methods through reskilling initiatives
55% of jewelry companies reported a measurable improvement in product quality after upskilling staff on inspection and testing protocols
54% of jewelry companies report that upskilling staff in marketing strategies directly led to increased online sales
48% of jewelry artisans have learned new sustainable techniques through online courses in the last two years
37% of jewelry industry workers considered reskilling essential for career longevity in a rapidly changing market
64% of jewelry manufacturing firms report a skills gap in advanced technology applications, prompting increased upskilling efforts
70% of jewelry retailers believe that continuous professional development improves customer loyalty
33% of jewelry companies increased total training hours per employee in 2023, aiming at digital and soft skills
59% of jewelry companies have formal mentorship programs as part of their upskilling initiatives
52% of jewelry professionals upskilled in new gemstone cutting techniques over the past year
63% of jewelry firms recognize upskilling as pivotal for innovation and product differentiation
88% of jewelry companies plan to enhance their reskilling initiatives in the next two years, focusing on sustainability and digital skills
49% of jewelry industry learners completed online courses through industry associations in 2022
55% of students pursuing jewelry design degrees participate in additional upskilling workshops to stay current
62% of jewelry companies reported that employee upskilling improved their adaptability to market disruptions
46% of jewelry companies have integrated ethical sourcing training into their core employee development programs
74% of jewelry brands increased their investment in soft skills training to improve client relationships
26% of jewelry workforce upskilled in digital sales channels to meet growing e-commerce demand
58% of jewelry industry employees received training on new health and safety protocols through reskilling programs
43% of jewelry companies have adopted online micro-credentials for specialized training in gemstone certification and appraisal
69% of jewelry craftsmen have incorporated 3D printing skills after targeted upskilling efforts
67% of jewelry companies developed internal upskilling pathways to foster innovation
72% of jewelry sales staff report increased confidence in product knowledge after training
34% of jewelry firms adopted analytics tools in their upskilling curricula to improve inventory management
55% of jewelry industry students participating in upskilling programs report higher employability
80% of jewelry companies plan to expand reskilling programs to include emerging technologies like AI and blockchain
49% of jewelry apprentices received cross-disciplinary training to enhance their versatility and problem-solving skills
65% of jewelry firms reported a culture shift toward continuous learning after implementing structured upskilling initiatives
29% of jewelry businesses increased their online upskilling offerings following pandemic disruptions
53% of jewelry retailers reported higher customer satisfaction after staff completed soft skills training programs
46% of jewelry manufacturers upskilled workers in advanced inspection and quality testing methods, improving product standards
70% of jewelry companies have integrated sustainability knowledge into their employee development modules

Industry Workforce Development and Upskilling Interpretation

As the jewelry industry embraces digital transformation and innovation, a stunning 68% of retailers believe that upskilling staff can sparkle directly into sales growth, but with only 30% of small businesses formally investing in such programs, it's clear that those who drill deeper into continuous learning—especially in emerging tech and sustainability—are most likely to shine in the coming years.

Sustainability and E-Learning Initiatives

63% of jewelry consumers prefer brands that demonstrate commitment to employee training and ethical practices
48% of jewelry apprenticeships now include modules on sustainability and ethical sourcing
48% of jewelry artisans upskilled in sustainable practices, resulting in a 20% reduction in waste
44% of jewelry artisans learned sustainable gem sourcing techniques through online courses in 2022

Sustainability and E-Learning Initiatives Interpretation

As the jewelry industry evolves from shiny glitters to responsible innovations, the surge in upskilling—reflected in nearly half of apprenticeships integrating sustainability—signals a gleaming commitment to ethical craftsmanship that consumers are increasingly shining a spotlight on.

Upskilling

31% of jewelry businesses are investing in virtual reality training labs to develop their workforce

Upskilling Interpretation

With nearly a third of jewelry businesses adopting virtual reality training labs, the industry is shining a light on how technology is transforming skill-building from traditional craftsmanship to cutting-edge innovation.