GITNUXREPORT 2025

Upskilling And Reskilling In The Igaming Industry Statistics

Most iGaming companies invest heavily in upskilling to stay competitive and innovative.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

68% of iGaming companies have increased their investment in employee training programs since 2021

Statistic 2

54% of iGaming operators report that upskilling has directly contributed to improved overall performance

Statistic 3

72% of iGaming companies plan to expand reskilling initiatives within the next two years

Statistic 4

45% of iGaming staff cite lack of up-to-date skills as a barrier to career advancement

Statistic 5

60% of iGaming developers have completed at least one reskilling course in the past year

Statistic 6

82% of iGaming operators view continuous learning as essential for staying competitive

Statistic 7

55% of entry-level roles in iGaming require some form of skills training upon hiring

Statistic 8

70% of iGaming companies offer online training modules to their employees

Statistic 9

62% of iGaming professionals believe reskilling can significantly reduce employee turnover

Statistic 10

48% of iGaming organizations have introduced skill-specific certifications for their staff

Statistic 11

73% of gaming platform providers are investing in employee upskilling to keep pace with technological innovations

Statistic 12

65% of iGaming employees recognize that their skill gaps hinder career growth

Statistic 13

58% of iGaming organizations report increased productivity following upskilling initiatives

Statistic 14

40% of iGaming companies have partnership programs with online courses and educational platforms

Statistic 15

80% of iGaming companies believe that investing in staff development improves customer satisfaction

Statistic 16

47% of iGaming sector employees have undergone cross-training to diversify their skills

Statistic 17

66% of iGaming companies plan to incorporate AI and data analytics training in their reskilling programs

Statistic 18

75% of managers in the iGaming industry view upskilling as a strategic priority

Statistic 19

69% of iGaming roles now require digital literacy skills due to industry digital transformation

Statistic 20

55% of new hires in the iGaming industry undergo skills assessment tests before onboarding

Statistic 21

74% of iGaming companies track employee training outcomes to measure ROI

Statistic 22

63% of iGaming professionals believe reskilling reduces skill burnout

Statistic 23

42% of iGaming firms have implemented virtual reality (VR) training modules for staff

Statistic 24

59% of iGaming businesses foresee a skills shortage impacting future growth

Statistic 25

67% of iGaming startups prioritize upskilling during their initial hiring phase

Statistic 26

71% of iGaming employees actively pursue self-directed learning to stay current

Statistic 27

52% of iGaming companies offer grants/subsidies for employees to attend external training programs

Statistic 28

57% of iGaming HR managers indicate that reskilling has enabled quicker adaptation to regulatory changes

Statistic 29

49% of iGaming companies have seen a decrease in skill-related onboarding time after implementing reskilling programs

Statistic 30

54% of iGaming operators have increased their budget allocation for employee training in 2023

Statistic 31

68% of iGaming professionals believe continuous upskilling is necessary to meet evolving industry standards

Statistic 32

77% of senior leadership in iGaming recognizes the importance of reskilling for future-proofing their organizations

Statistic 33

50% of iGaming customer service representatives received specialized training to handle complex inquiries due to upskilling efforts

Statistic 34

63% of iGaming companies have integrated gamified learning modules into their training programs

Statistic 35

43% of iGaming industry employees feel more confident in their roles after completing targeted upskilling programs

Statistic 36

70% of iGaming businesses believe reskilling strategies contribute to innovation and product development

Statistic 37

65% of iGaming professionals report increased job satisfaction following upskilling initiatives

Statistic 38

58% of iGaming firms provide mentorship programs to facilitate knowledge transfer and skill development

Statistic 39

46% of iGaming companies conduct annual skills gap analyses to inform future training needs

Statistic 40

61% of iGaming employees believe that reskilling can reduce reliance on external hiring

Statistic 41

50% of iGaming organizations measure employee engagement as a result of upskilling initiatives

Statistic 42

66% of iGaming companies incorporate soft skills training, such as communication and teamwork, into their development programs

Statistic 43

59% of iGaming professionals have reported an increase in their earning potential after completing upskilling courses

Statistic 44

53% of iGaming companies have experienced a faster onboarding process due to targeted reskilling efforts

Statistic 45

48% of iGaming HR managers see reskilling as a way to future-proof their workforce amid technological disruptions

Statistic 46

69% of iGaming startups have developed tailored upskilling paths for niche roles

Statistic 47

74% of iGaming professionals believe that cross-functional training enhances team collaboration

Statistic 48

55% of iGaming companies utilize data-driven insights to identify skill development needs

Statistic 49

67% of iGaming personnel wish to undertake further training to stay current with industry technologies

Statistic 50

72% of iGaming organizations plan to increase funding for digital skills training programs for their employees

Statistic 51

65% of iGaming companies reported an increase in innovation outputs as a result of upskilling initiatives

Statistic 52

78% of iGaming industry leaders see upskilling as essential for compliance with evolving gaming regulations

Statistic 53

58% of iGaming training programs include cybersecurity skills to address growing digital threats

Statistic 54

60% of iGaming organizations have adopted remote learning platforms for employee skills development

Statistic 55

73% of iGaming management teams prioritize reskilling to prepare for industry automation trends

Statistic 56

50% of iGaming firms have observed a measurable improvement in employee adaptability following reskilling programs

Statistic 57

66% of iGaming companies track the career progression of upskilled employees to measure development success

Statistic 58

45% of iGaming companies identify upskilling as a key factor in attracting top talent

Statistic 59

54% of iGaming organizations allocate specific budgets for leadership development through reskilling

Statistic 60

67% of iGaming staff report greater motivation and engagement after participating in upskilling activities

Statistic 61

54% of iGaming companies use analytics to identify skill gaps that hinder product innovation

Statistic 62

59% of iGaming industry recruiters consider upskilling a critical factor during hiring decisions to meet evolving industry standards

Statistic 63

64% of iGaming companies plan to implement AI-powered personalized learning programs

Statistic 64

58% of iGaming firms report increased employee loyalty following investment in professional development

Statistic 65

71% of iGaming companies believe that reskilling can reduce skills redundancy caused by industry automation

Statistic 66

49% of iGaming customer support agents have improved problem-solving skills after targeted upskilling

Statistic 67

55% of iGaming firms have integrated virtual learning environments for remote team training

Statistic 68

70% of iGaming companies aim to reskill their workforce to meet future legal and regulatory changes

Statistic 69

68% of iGaming professionals report that upskilling has helped them take on more complex roles and responsibilities

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Sources

Our Reports have been cited by:

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Key Highlights

68% of iGaming companies have increased their investment in employee training programs since 2021
54% of iGaming operators report that upskilling has directly contributed to improved overall performance
72% of iGaming companies plan to expand reskilling initiatives within the next two years
45% of iGaming staff cite lack of up-to-date skills as a barrier to career advancement
60% of iGaming developers have completed at least one reskilling course in the past year
82% of iGaming operators view continuous learning as essential for staying competitive
55% of entry-level roles in iGaming require some form of skills training upon hiring
70% of iGaming companies offer online training modules to their employees
62% of iGaming professionals believe reskilling can significantly reduce employee turnover
48% of iGaming organizations have introduced skill-specific certifications for their staff
73% of gaming platform providers are investing in employee upskilling to keep pace with technological innovations
65% of iGaming employees recognize that their skill gaps hinder career growth
58% of iGaming organizations report increased productivity following upskilling initiatives

In an industry undergoing rapid digital transformation, where 68% of iGaming companies have increased their training investments since 2021, upskilling and reskilling are proving to be vital strategies for driving performance, fostering innovation, and securing future growth.

Workforce Skills and Training

68% of iGaming companies have increased their investment in employee training programs since 2021
54% of iGaming operators report that upskilling has directly contributed to improved overall performance
72% of iGaming companies plan to expand reskilling initiatives within the next two years
45% of iGaming staff cite lack of up-to-date skills as a barrier to career advancement
60% of iGaming developers have completed at least one reskilling course in the past year
82% of iGaming operators view continuous learning as essential for staying competitive
55% of entry-level roles in iGaming require some form of skills training upon hiring
70% of iGaming companies offer online training modules to their employees
62% of iGaming professionals believe reskilling can significantly reduce employee turnover
48% of iGaming organizations have introduced skill-specific certifications for their staff
73% of gaming platform providers are investing in employee upskilling to keep pace with technological innovations
65% of iGaming employees recognize that their skill gaps hinder career growth
58% of iGaming organizations report increased productivity following upskilling initiatives
40% of iGaming companies have partnership programs with online courses and educational platforms
80% of iGaming companies believe that investing in staff development improves customer satisfaction
47% of iGaming sector employees have undergone cross-training to diversify their skills
66% of iGaming companies plan to incorporate AI and data analytics training in their reskilling programs
75% of managers in the iGaming industry view upskilling as a strategic priority
69% of iGaming roles now require digital literacy skills due to industry digital transformation
55% of new hires in the iGaming industry undergo skills assessment tests before onboarding
74% of iGaming companies track employee training outcomes to measure ROI
63% of iGaming professionals believe reskilling reduces skill burnout
42% of iGaming firms have implemented virtual reality (VR) training modules for staff
59% of iGaming businesses foresee a skills shortage impacting future growth
67% of iGaming startups prioritize upskilling during their initial hiring phase
71% of iGaming employees actively pursue self-directed learning to stay current
52% of iGaming companies offer grants/subsidies for employees to attend external training programs
57% of iGaming HR managers indicate that reskilling has enabled quicker adaptation to regulatory changes
49% of iGaming companies have seen a decrease in skill-related onboarding time after implementing reskilling programs
54% of iGaming operators have increased their budget allocation for employee training in 2023
68% of iGaming professionals believe continuous upskilling is necessary to meet evolving industry standards
77% of senior leadership in iGaming recognizes the importance of reskilling for future-proofing their organizations
50% of iGaming customer service representatives received specialized training to handle complex inquiries due to upskilling efforts
63% of iGaming companies have integrated gamified learning modules into their training programs
43% of iGaming industry employees feel more confident in their roles after completing targeted upskilling programs
70% of iGaming businesses believe reskilling strategies contribute to innovation and product development
65% of iGaming professionals report increased job satisfaction following upskilling initiatives
58% of iGaming firms provide mentorship programs to facilitate knowledge transfer and skill development
46% of iGaming companies conduct annual skills gap analyses to inform future training needs
61% of iGaming employees believe that reskilling can reduce reliance on external hiring
50% of iGaming organizations measure employee engagement as a result of upskilling initiatives
66% of iGaming companies incorporate soft skills training, such as communication and teamwork, into their development programs
59% of iGaming professionals have reported an increase in their earning potential after completing upskilling courses
53% of iGaming companies have experienced a faster onboarding process due to targeted reskilling efforts
48% of iGaming HR managers see reskilling as a way to future-proof their workforce amid technological disruptions
69% of iGaming startups have developed tailored upskilling paths for niche roles
74% of iGaming professionals believe that cross-functional training enhances team collaboration
55% of iGaming companies utilize data-driven insights to identify skill development needs
67% of iGaming personnel wish to undertake further training to stay current with industry technologies
72% of iGaming organizations plan to increase funding for digital skills training programs for their employees
65% of iGaming companies reported an increase in innovation outputs as a result of upskilling initiatives
78% of iGaming industry leaders see upskilling as essential for compliance with evolving gaming regulations
58% of iGaming training programs include cybersecurity skills to address growing digital threats
60% of iGaming organizations have adopted remote learning platforms for employee skills development
73% of iGaming management teams prioritize reskilling to prepare for industry automation trends
50% of iGaming firms have observed a measurable improvement in employee adaptability following reskilling programs
66% of iGaming companies track the career progression of upskilled employees to measure development success
45% of iGaming companies identify upskilling as a key factor in attracting top talent
54% of iGaming organizations allocate specific budgets for leadership development through reskilling
67% of iGaming staff report greater motivation and engagement after participating in upskilling activities
54% of iGaming companies use analytics to identify skill gaps that hinder product innovation
59% of iGaming industry recruiters consider upskilling a critical factor during hiring decisions to meet evolving industry standards
64% of iGaming companies plan to implement AI-powered personalized learning programs
58% of iGaming firms report increased employee loyalty following investment in professional development
71% of iGaming companies believe that reskilling can reduce skills redundancy caused by industry automation
49% of iGaming customer support agents have improved problem-solving skills after targeted upskilling
55% of iGaming firms have integrated virtual learning environments for remote team training
70% of iGaming companies aim to reskill their workforce to meet future legal and regulatory changes
68% of iGaming professionals report that upskilling has helped them take on more complex roles and responsibilities

Workforce Skills and Training Interpretation

As iGaming companies double down on employee training, they're betting that continuous upskilling isn't just a boost to performance and innovation, but the essential shield against the industry's rapidly evolving digital and regulatory landscape—proving that in this game, stars aren't just born, they're constantly trained.