GITNUXREPORT 2025

Upskilling And Reskilling In The Banking Industry Statistics

Most banking employees view upskilling as essential for future growth and innovation.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

78% of banking employees believe upskilling is critical for career growth

Statistic 2

82% of banks plan to increase investment in digital skills training over the next two years

Statistic 3

70% of bank employees feel unprepared for the future demands of banking due to skills gaps

Statistic 4

60% of banking customers prefer digital banking, prompting banks to reskill staff for digital service delivery

Statistic 5

AI and machine learning upskilling needs are identified as the top priority by 55% of banking HR leaders

Statistic 6

48% of banks have experienced significant benefits directly linked to upskilling initiatives, such as improved compliance

Statistic 7

The average time required for upskilling an employee in fintech skills is reduced by 40% with immersive training tools

Statistic 8

78% of banking professionals report a need for reskilling in cybersecurity due to increasing digital threats

Statistic 9

68% of banking institutions are willing to invest more in reskilling if supported by government initiatives

Statistic 10

By 2024, 50% of routine banking tasks are expected to be automated through AI, increasing the need for digital upskilling

Statistic 11

44% of bank employees indicate they have received insufficient training for new digital tools

Statistic 12

58% of banking students or trainees show increased confidence after completing targeted skills programs

Statistic 13

Women in banking are 30% less likely than men to participate in upskilling programs, indicating gender disparity

Statistic 14

63% of banking industry HR leaders believe upskilling is essential for digital transformation success

Statistic 15

72% of banks have seen improved customer satisfaction scores following staff upskilling efforts

Statistic 16

61% of retail banking employees have completed cybersecurity upskilling during the past year

Statistic 17

83% of banking executives believe a continuously updated skill set is crucial for maintaining competitive advantage

Statistic 18

69% of banks believe that upskilling can help retain top talent and reduce turnover

Statistic 19

50% of banking leaders report using artificial intelligence to personalize employee training modules

Statistic 20

55% of banking employees seek continuous learning opportunities beyond traditional training programs

Statistic 21

72% of banking institutions have partnered with EdTech providers to enhance upskilling efforts

Statistic 22

48% of bank employees see upskilling as a pathway to promotion within their organizations

Statistic 23

60% of financial institutions report an increased need for reskilling in AI-related roles

Statistic 24

75% of younger banking employees prioritize digital skill development for career progression

Statistic 25

67% of banks plan to implement more flexible, on-demand learning platforms to facilitate ongoing upskilling

Statistic 26

54% of banks develop internal digital learning communities to promote continuous upskilling

Statistic 27

35% of banking professionals report that language barriers hinder their access to upskilling opportunities

Statistic 28

65% of senior bank leaders believe that developing digital skills among staff directly correlates with growth and innovation

Statistic 29

70% of banking professionals say that leadership development is enhanced by targeted upskilling programs

Statistic 30

By 2024, blockchain literacy is expected to be a core competency for 45% of banking professionals

Statistic 31

55% of banking managers cite a lack of time as the primary barrier to implementing effective upskilling programs

Statistic 32

65% of younger banking employees express a desire for more digital learning resources to support their career development

Statistic 33

38% of banking professionals have left a role due to inadequate upskilling opportunities

Statistic 34

72% of banking HR leaders say that upskilling has helped mitigate skill shortages during rapid digital transformation

Statistic 35

66% of retail banking staff received cybersecurity reskilling in the past year, resulting in a 20% reduction in security incidents

Statistic 36

80% of senior managers believe continuous digital education is essential for operational resilience

Statistic 37

65% of banks have integrated microlearning modules into their digital upskilling workflows

Statistic 38

53% of banking students believe that peer-to-peer learning enhances their skill acquisition

Statistic 39

41% of bank HR leaders believe that upskilling can significantly improve employee engagement

Statistic 40

77% of banking employees are willing to undergo continuous education if it leads to tangible career benefits

Statistic 41

45% of banks have launched innovative online bootcamps to accelerate skill development

Statistic 42

54% of banking professionals feel that current upskilling programs are insufficient for future skill demands

Statistic 43

71% of retail banking staff believe digital literacy is essential for their role

Statistic 44

87% of financial institutions see upskilling as a strategic priority to stay ahead of regulatory compliance requirements

Statistic 45

60% of bank trainees report increased confidence in handling digital transactions after upskilling

Statistic 46

70% of banking sector digital transformation projects have a component dedicated to employee reskilling

Statistic 47

Banks investing heavily in upskilling report a 15% increase in productivity

Statistic 48

56% of financial institutions use virtual classrooms for upskilling staff

Statistic 49

74% of banking HR managers see continuous learning as vital for future-proofing their workforce

Statistic 50

43% of banking professionals have participated in cross-disciplinary upskilling programs, enhancing adaptability

Statistic 51

59% of banks track skill development progress through digital dashboards and analytics

Statistic 52

68% of banking employees argue that upskilling should be part of their regular performance reviews

Statistic 53

The number of microlearning modules specifically designed for banking skills has increased by 45% in the last year

Statistic 54

61% of banking employees have reported that peer coaching has helped improve their skills faster

Statistic 55

77% of senior bank executives agree that upskilling is necessary to adapt to the evolving regulatory landscape

Statistic 56

45% of banking professionals are interested in gaining skills in blockchain and cryptocurrencies

Statistic 57

The use of gamified learning in banking training programs has increased employee engagement by 35%

Statistic 58

47% of banking trainees prefer hands-on, experiential learning approaches over traditional classroom methods

Statistic 59

80% of employees participating in upskilling initiatives report increased job satisfaction

Statistic 60

55% of banking professionals report increased motivation and engagement following targeted upskilling sessions

Statistic 61

The demand for data analytics skills in banking has grown by 60% over the last three years

Statistic 62

Investment in virtual and augmented reality training tools for banking is projected to reach $250 million by 2026

Statistic 63

The global reskilling market for banking is projected to grow at a CAGR of 16% between 2023 and 2030

Statistic 64

Only 37% of bank institutions have formalized upskilling programs in place

Statistic 65

42% of banks offer micro-credentials and digital badges as part of their upskilling programs

Statistic 66

64% of financial institutions have formal reskilling programs specifically targeting digital transformation

Statistic 67

The global banking industry is expected to spend over $10 billion annually on upskilling and reskilling efforts by 2025

Statistic 68

65% of bank executives cite technological change as a primary driver for reskilling initiatives

Statistic 69

Reskilling programs in banking have led to a 20% increase in employee retention

Statistic 70

54% of bank managers believe reskilling will significantly impact operational efficiency

Statistic 71

80% of banks are developing personalized learning plans for employees to improve reskilling outcomes

Statistic 72

Reskilling initiatives have contributed to a 25% reduction in compliance-related penalties for banks

Statistic 73

Reskilling programs focusing on customer data management have resulted in a 30% improvement in personalized service delivery

Statistic 74

54% of bank executives believe that reskilling efforts are vital for digital transformation success

Statistic 75

50% of banks plan to increase their use of virtual reality in employee training by 2025

Statistic 76

Investment in reskilling in banking is expected to support the overall employment market, with projections of 12% growth in banking-related roles by 2026

Statistic 77

The use of predictive analytics in upskilling strategies has increased by 50% in banking over the last two years

Statistic 78

The average time taken to reskill an employee in data privacy and compliance is about 3 months with adaptive learning technology

Statistic 79

The global market for reskilling solutions in banking is projected to reach $8.5 billion by 2027, with a CAGR of 15.8%

Statistic 80

82% of banking managers believe that reskilling will be essential to offset workforce shortages post-pandemic

Statistic 81

80% of banks regard upskilling as a key factor in adapting to regulatory changes

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Key Highlights

78% of banking employees believe upskilling is critical for career growth
The global banking industry is expected to spend over $10 billion annually on upskilling and reskilling efforts by 2025
65% of bank executives cite technological change as a primary driver for reskilling initiatives
45% of banking professionals are interested in gaining skills in blockchain and cryptocurrencies
Only 37% of bank institutions have formalized upskilling programs in place
82% of banks plan to increase investment in digital skills training over the next two years
Reskilling programs in banking have led to a 20% increase in employee retention
70% of bank employees feel unprepared for the future demands of banking due to skills gaps
60% of banking customers prefer digital banking, prompting banks to reskill staff for digital service delivery
AI and machine learning upskilling needs are identified as the top priority by 55% of banking HR leaders
48% of banks have experienced significant benefits directly linked to upskilling initiatives, such as improved compliance
The average time required for upskilling an employee in fintech skills is reduced by 40% with immersive training tools
78% of banking professionals report a need for reskilling in cybersecurity due to increasing digital threats

With over 78% of banking employees recognizing upskilling as vital for career growth and industry investments expected to top $10 billion annually by 2025, the banking sector is rapidly transforming through digital reskilling efforts to meet technological demands and stay competitive.

Employee Development and Upskilling

78% of banking employees believe upskilling is critical for career growth
82% of banks plan to increase investment in digital skills training over the next two years
70% of bank employees feel unprepared for the future demands of banking due to skills gaps
60% of banking customers prefer digital banking, prompting banks to reskill staff for digital service delivery
AI and machine learning upskilling needs are identified as the top priority by 55% of banking HR leaders
48% of banks have experienced significant benefits directly linked to upskilling initiatives, such as improved compliance
The average time required for upskilling an employee in fintech skills is reduced by 40% with immersive training tools
78% of banking professionals report a need for reskilling in cybersecurity due to increasing digital threats
68% of banking institutions are willing to invest more in reskilling if supported by government initiatives
By 2024, 50% of routine banking tasks are expected to be automated through AI, increasing the need for digital upskilling
44% of bank employees indicate they have received insufficient training for new digital tools
58% of banking students or trainees show increased confidence after completing targeted skills programs
Women in banking are 30% less likely than men to participate in upskilling programs, indicating gender disparity
63% of banking industry HR leaders believe upskilling is essential for digital transformation success
72% of banks have seen improved customer satisfaction scores following staff upskilling efforts
61% of retail banking employees have completed cybersecurity upskilling during the past year
83% of banking executives believe a continuously updated skill set is crucial for maintaining competitive advantage
69% of banks believe that upskilling can help retain top talent and reduce turnover
50% of banking leaders report using artificial intelligence to personalize employee training modules
55% of banking employees seek continuous learning opportunities beyond traditional training programs
72% of banking institutions have partnered with EdTech providers to enhance upskilling efforts
48% of bank employees see upskilling as a pathway to promotion within their organizations
60% of financial institutions report an increased need for reskilling in AI-related roles
75% of younger banking employees prioritize digital skill development for career progression
67% of banks plan to implement more flexible, on-demand learning platforms to facilitate ongoing upskilling
54% of banks develop internal digital learning communities to promote continuous upskilling
35% of banking professionals report that language barriers hinder their access to upskilling opportunities
65% of senior bank leaders believe that developing digital skills among staff directly correlates with growth and innovation
70% of banking professionals say that leadership development is enhanced by targeted upskilling programs
By 2024, blockchain literacy is expected to be a core competency for 45% of banking professionals
55% of banking managers cite a lack of time as the primary barrier to implementing effective upskilling programs
65% of younger banking employees express a desire for more digital learning resources to support their career development
38% of banking professionals have left a role due to inadequate upskilling opportunities
72% of banking HR leaders say that upskilling has helped mitigate skill shortages during rapid digital transformation
66% of retail banking staff received cybersecurity reskilling in the past year, resulting in a 20% reduction in security incidents
80% of senior managers believe continuous digital education is essential for operational resilience
65% of banks have integrated microlearning modules into their digital upskilling workflows
53% of banking students believe that peer-to-peer learning enhances their skill acquisition
41% of bank HR leaders believe that upskilling can significantly improve employee engagement
77% of banking employees are willing to undergo continuous education if it leads to tangible career benefits
45% of banks have launched innovative online bootcamps to accelerate skill development
54% of banking professionals feel that current upskilling programs are insufficient for future skill demands
71% of retail banking staff believe digital literacy is essential for their role
87% of financial institutions see upskilling as a strategic priority to stay ahead of regulatory compliance requirements
60% of bank trainees report increased confidence in handling digital transactions after upskilling
70% of banking sector digital transformation projects have a component dedicated to employee reskilling
Banks investing heavily in upskilling report a 15% increase in productivity
56% of financial institutions use virtual classrooms for upskilling staff
74% of banking HR managers see continuous learning as vital for future-proofing their workforce
43% of banking professionals have participated in cross-disciplinary upskilling programs, enhancing adaptability
59% of banks track skill development progress through digital dashboards and analytics
68% of banking employees argue that upskilling should be part of their regular performance reviews
The number of microlearning modules specifically designed for banking skills has increased by 45% in the last year
61% of banking employees have reported that peer coaching has helped improve their skills faster
77% of senior bank executives agree that upskilling is necessary to adapt to the evolving regulatory landscape

Employee Development and Upskilling Interpretation

As banking pivots ever faster toward digital mastery, the staggering 78% of employees and 82% of banks investing in upskilling signals that in a world where AI could automate half the tasks by 2024, the real competitive edge lies in reskilling so sharp that humans become indispensable Swiss Army knives in a digital toolkit.

Employee Engagement and Professional Interests

45% of banking professionals are interested in gaining skills in blockchain and cryptocurrencies
The use of gamified learning in banking training programs has increased employee engagement by 35%
47% of banking trainees prefer hands-on, experiential learning approaches over traditional classroom methods
80% of employees participating in upskilling initiatives report increased job satisfaction
55% of banking professionals report increased motivation and engagement following targeted upskilling sessions

Employee Engagement and Professional Interests Interpretation

With nearly half of banking professionals eager to master blockchain and cryptocurrencies, and a majority thriving on hands-on, gamified training that boosts engagement and job satisfaction, it’s clear that the industry’s future depends on empowering employees through innovative, experiential learning—transforming traditional banking into a dynamic, digitally-savvy ecosystem.

Industry Growth and Technological Change

The demand for data analytics skills in banking has grown by 60% over the last three years
Investment in virtual and augmented reality training tools for banking is projected to reach $250 million by 2026
The global reskilling market for banking is projected to grow at a CAGR of 16% between 2023 and 2030

Industry Growth and Technological Change Interpretation

As banks race to harness data analytics, immersive virtual training, and comprehensive reskilling, they're not just investing in technology but in their very ability to stay relevant—and remarkably, they're doing so at a pace that suggests the future of banking is not just digital, but deeply transformative.

Organizational Initiatives and Formal Programs

Only 37% of bank institutions have formalized upskilling programs in place
42% of banks offer micro-credentials and digital badges as part of their upskilling programs
64% of financial institutions have formal reskilling programs specifically targeting digital transformation

Organizational Initiatives and Formal Programs Interpretation

With only 37% of banks formalizing upskilling efforts and 42% embracing micro-credentials, while a notable 64% focus on reskilling for digital transformation, the industry’s approach to staying future-ready remains more learning on the job than a scheduled curriculum—leaving many to play catch-up in a rapidly digitizing world.

Reskilling and Learning Strategies

The global banking industry is expected to spend over $10 billion annually on upskilling and reskilling efforts by 2025
65% of bank executives cite technological change as a primary driver for reskilling initiatives
Reskilling programs in banking have led to a 20% increase in employee retention
54% of bank managers believe reskilling will significantly impact operational efficiency
80% of banks are developing personalized learning plans for employees to improve reskilling outcomes
Reskilling initiatives have contributed to a 25% reduction in compliance-related penalties for banks
Reskilling programs focusing on customer data management have resulted in a 30% improvement in personalized service delivery
54% of bank executives believe that reskilling efforts are vital for digital transformation success
50% of banks plan to increase their use of virtual reality in employee training by 2025
Investment in reskilling in banking is expected to support the overall employment market, with projections of 12% growth in banking-related roles by 2026
The use of predictive analytics in upskilling strategies has increased by 50% in banking over the last two years
The average time taken to reskill an employee in data privacy and compliance is about 3 months with adaptive learning technology
The global market for reskilling solutions in banking is projected to reach $8.5 billion by 2027, with a CAGR of 15.8%
82% of banking managers believe that reskilling will be essential to offset workforce shortages post-pandemic

Reskilling and Learning Strategies Interpretation

As the banking industry anticipates over $10 billion annually by 2025 pouring into upskilling and reskilling—fueled by rapid technological change and a fierce race for operational excellence—banks are ingeniously turning employee development into both a shield against compliance pitfalls and a spear for personalized customer service, proving that in finance, investing in people is the sharpest tool for future-proofing profits.

Upskilling and Learning Strategies

80% of banks regard upskilling as a key factor in adapting to regulatory changes

Upskilling and Learning Strategies Interpretation

With 80% of banks viewing upskilling as essential for navigating regulatory shifts, it’s clear that in today’s banking landscape, knowledge isn’t just power—it's the key to survival.