GITNUXREPORT 2025

Telehealth Industry Statistics

Telehealth market surges, enhances access, reduces costs, and boosts patient satisfaction.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Rigorous fact-checking • Reputable sources • Regular updatesLearn more

Statistic 1

Telehealth can reduce hospital readmissions by approximately 20%

Statistic 2

85% of employers offer telehealth services as part of their health benefits

Statistic 3

Telehealth interventions have reduced medication non-adherence rates by up to 15%

Statistic 4

Telehealth can save patients an average of 30 minutes per appointment by eliminating travel

Statistic 5

The average cost of a telehealth visit is approximately 20% less than an in-person visit

Statistic 6

Telehealth can reduce emergency room visits by up to 20% for chronic disease management

Statistic 7

Telehealth services are associated with a 30% reduction in hospital-acquired infections

Statistic 8

Telehealth reduces waiting times for specialist consultations by an average of 40%

Statistic 9

Telehealth significantly enhances chronic pain management, leading to a 25% decrease in opioid prescriptions

Statistic 10

Telehealth can reduce hospital stay lengths by an average of 2 days in certain chronic illness cases

Statistic 11

In rural areas, telehealth reduces transportation costs for patients by an estimated average of $150 annually

Statistic 12

Telehealth services are associated with a 12% reduction in overall healthcare costs for insurers

Statistic 13

Telehealth adoption reduces waiting times in emergency departments by an average of 45%

Statistic 14

Telehealth has shown to improve medication review practice with a 20% increase in medication reconciliation accuracy

Statistic 15

Telehealth reduces administrative costs for providers by approximately 18%

Statistic 16

Telehealth can help decrease healthcare disparities by providing easier access in underserved communities

Statistic 17

The global telehealth market is projected to reach $185.6 billion by 2026

Statistic 18

The telehealth visit volume increased by over 4,000% during the COVID-19 pandemic peak

Statistic 19

At least 50% of healthcare providers plan to increase telehealth services in the next year

Statistic 20

North America holds approximately 42% of the global telehealth market share

Statistic 21

The telehealth market in Europe is expected to grow at a CAGR of 16% from 2022 to 2028

Statistic 22

The telehealth industry saw a 38% increase in investment funding in 2022

Statistic 23

89% of healthcare organizations are planning to maintain or expand their telehealth capabilities

Statistic 24

Telehealth usage increased by 68% in the first quarter of 2023 compared to the previous quarter

Statistic 25

The number of telehealth providers increased by 25% in 2022 alone

Statistic 26

The telehealth pharmacy market is forecasted to grow at a CAGR of 17.6% from 2022 to 2030

Statistic 27

International telehealth services market is expected to grow at a CAGR of 15% between 2023 and 2030

Statistic 28

The global telehealth hardware market is projected to reach $27.8 billion by 2027

Statistic 29

The number of telehealth startups has grown by over 150% since 2018

Statistic 30

Telehealth significantly benefits mental health care, with a 65% increase in usage since 2020

Statistic 31

The telehealth market in Asia-Pacific is expected to grow at a CAGR of 20% between 2023 and 2028

Statistic 32

In 2022, mobile telehealth app downloads increased by 35%, indicating rising consumer interest

Statistic 33

Telehealth now constitutes approximately 20% of outpatient care visits in some U.S. regions

Statistic 34

Telehealth programs tailored for elderly patients are increasing by 30% annually

Statistic 35

The telepsychology market is projected to reach $2.1 billion by 2025

Statistic 36

The integration of artificial intelligence in telehealth is expected to grow at a CAGR of 22% through 2028

Statistic 37

The telehealth market in Latin America is projected to grow at a CAGR of 18% through 2027

Statistic 38

Telehealth training programs for healthcare providers increased by 40% between 2020 and 2023

Statistic 39

The global remote patient monitoring market is expected to reach $117 billion by 2028

Statistic 40

Telehealth services for pediatric care increased by 80% during 2020-2022

Statistic 41

The market value of telehealth software solutions was valued at $5 billion in 2022

Statistic 42

The annual growth rate of telehealth billing codes submitted increased by 22% in 2022

Statistic 43

The telehealth industry surpasses $20 billion in annual revenue in 2023

Statistic 44

The use of remote monitoring devices in telehealth increased by 50% between 2020 and 2022

Statistic 45

The mobile app segment of telehealth is expected to grow at a CAGR of 18% from 2023 to 2028

Statistic 46

74% of patients are willing to use telehealth services

Statistic 47

The most common telehealth services are mental health consultations, accounting for over 60% of telehealth visits

Statistic 48

59% of healthcare providers believe telehealth improves patient access to care

Statistic 49

Psychiatry telehealth sessions increased by 200% during the pandemic

Statistic 50

Over 50% of rural residents have increased access to healthcare due to telehealth

Statistic 51

Nearly 70% of patients reported being satisfied with telehealth services during the pandemic

Statistic 52

60% of healthcare providers believe telehealth improves the quality of outpatient care

Statistic 53

Telehealth has been shown to improve management of diabetes by providing real-time monitoring and guidance

Statistic 54

Over 75% of patients who used telehealth services during the pandemic expressed intent to continue using it

Statistic 55

The adoption rate of telehealth among foster children increased by 50% during 2020-2022

Statistic 56

Telehealth increased health screening rates in rural areas by 35%

Statistic 57

45% of healthcare providers reported decreased no-show rates after implementing telehealth

Statistic 58

The implementation of telehealth has been linked to improved patient satisfaction scores by 15%

Statistic 59

80% of healthcare executives believe telehealth will be critical for future service delivery

Statistic 60

Telehealth services have facilitated 25 million mental health consultations globally in 2022

Statistic 61

65% of patients aged 50+ prefer telehealth for routine checkups

Statistic 62

The percentage of telehealth visits conducted via mobile devices increased to 65% in 2023, up from 40% in 2020

Statistic 63

70% of healthcare organizations report increased patient engagement following telehealth implementation

Statistic 64

The use of virtual visits for primary care grew by 50% from 2020 to 2023

Statistic 65

55% of healthcare providers believe telehealth improves patient-provider communication

Statistic 66

Telehealth services contributed to a 10% increase in annual preventive care visits

Statistic 67

78% of telehealth visits are related to mental health

Statistic 68

62% of physicians believe telehealth improves care coordination

Statistic 69

The number of telehealth patients aged 65+ increased by 85% during the COVID-19 pandemic

Statistic 70

65% of healthcare organizations have integrated telehealth with Electronic Health Records (EHRs)

Statistic 71

Telehealth platforms have integrated AI chatbots for initial patient assessments in 30% of cases

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Sources

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Key Highlights

The global telehealth market is projected to reach $185.6 billion by 2026
74% of patients are willing to use telehealth services
The telehealth visit volume increased by over 4,000% during the COVID-19 pandemic peak
Telehealth can reduce hospital readmissions by approximately 20%
85% of employers offer telehealth services as part of their health benefits
At least 50% of healthcare providers plan to increase telehealth services in the next year
The most common telehealth services are mental health consultations, accounting for over 60% of telehealth visits
North America holds approximately 42% of the global telehealth market share
The telehealth market in Europe is expected to grow at a CAGR of 16% from 2022 to 2028
Telehealth interventions have reduced medication non-adherence rates by up to 15%
59% of healthcare providers believe telehealth improves patient access to care
The telehealth industry saw a 38% increase in investment funding in 2022
Psychiatry telehealth sessions increased by 200% during the pandemic

The telehealth industry is revolutionizing healthcare worldwide, with projections to reach over $185 billion by 2026, a staggering 4,000% increase in visit volume during the pandemic, and widespread adoption that is transforming patient access, provider efficiency, and medical innovation.

Cost Savings and Operational Efficiency

Telehealth can reduce hospital readmissions by approximately 20%
85% of employers offer telehealth services as part of their health benefits
Telehealth interventions have reduced medication non-adherence rates by up to 15%
Telehealth can save patients an average of 30 minutes per appointment by eliminating travel
The average cost of a telehealth visit is approximately 20% less than an in-person visit
Telehealth can reduce emergency room visits by up to 20% for chronic disease management
Telehealth services are associated with a 30% reduction in hospital-acquired infections
Telehealth reduces waiting times for specialist consultations by an average of 40%
Telehealth significantly enhances chronic pain management, leading to a 25% decrease in opioid prescriptions
Telehealth can reduce hospital stay lengths by an average of 2 days in certain chronic illness cases
In rural areas, telehealth reduces transportation costs for patients by an estimated average of $150 annually
Telehealth services are associated with a 12% reduction in overall healthcare costs for insurers
Telehealth adoption reduces waiting times in emergency departments by an average of 45%
Telehealth has shown to improve medication review practice with a 20% increase in medication reconciliation accuracy
Telehealth reduces administrative costs for providers by approximately 18%

Cost Savings and Operational Efficiency Interpretation

Telehealth, by slashing hospital readmissions, ER visits, and costs while streamlining access and medication adherence, proves to be the serious yet witty game-changer in modern healthcare’s pursuit of efficiency and equity.

Demographic Trends and Usage Patterns

Telehealth can help decrease healthcare disparities by providing easier access in underserved communities

Demographic Trends and Usage Patterns Interpretation

Telehealth acts as a digital equalizer, bridging healthcare gaps in underserved communities and turning geographical barriers into stepping stones for equitable care.

Market Growth and Projections

The global telehealth market is projected to reach $185.6 billion by 2026
The telehealth visit volume increased by over 4,000% during the COVID-19 pandemic peak
At least 50% of healthcare providers plan to increase telehealth services in the next year
North America holds approximately 42% of the global telehealth market share
The telehealth market in Europe is expected to grow at a CAGR of 16% from 2022 to 2028
The telehealth industry saw a 38% increase in investment funding in 2022
89% of healthcare organizations are planning to maintain or expand their telehealth capabilities
Telehealth usage increased by 68% in the first quarter of 2023 compared to the previous quarter
The number of telehealth providers increased by 25% in 2022 alone
The telehealth pharmacy market is forecasted to grow at a CAGR of 17.6% from 2022 to 2030
International telehealth services market is expected to grow at a CAGR of 15% between 2023 and 2030
The global telehealth hardware market is projected to reach $27.8 billion by 2027
The number of telehealth startups has grown by over 150% since 2018
Telehealth significantly benefits mental health care, with a 65% increase in usage since 2020
The telehealth market in Asia-Pacific is expected to grow at a CAGR of 20% between 2023 and 2028
In 2022, mobile telehealth app downloads increased by 35%, indicating rising consumer interest
Telehealth now constitutes approximately 20% of outpatient care visits in some U.S. regions
Telehealth programs tailored for elderly patients are increasing by 30% annually
The telepsychology market is projected to reach $2.1 billion by 2025
The integration of artificial intelligence in telehealth is expected to grow at a CAGR of 22% through 2028
The telehealth market in Latin America is projected to grow at a CAGR of 18% through 2027
Telehealth training programs for healthcare providers increased by 40% between 2020 and 2023
The global remote patient monitoring market is expected to reach $117 billion by 2028
Telehealth services for pediatric care increased by 80% during 2020-2022
The market value of telehealth software solutions was valued at $5 billion in 2022
The annual growth rate of telehealth billing codes submitted increased by 22% in 2022
The telehealth industry surpasses $20 billion in annual revenue in 2023
The use of remote monitoring devices in telehealth increased by 50% between 2020 and 2022
The mobile app segment of telehealth is expected to grow at a CAGR of 18% from 2023 to 2028

Market Growth and Projections Interpretation

With the telehealth industry soaring past $185.6 billion by 2026, a staggering 4,000% visit increase during COVID-19, and over 90% of healthcare organizations planning to expand remote services, it's clear that in the race for healthcare accessibility, technology didn't just join the race — it rewrote the entire course.

Patient and Physician Adoption

74% of patients are willing to use telehealth services
The most common telehealth services are mental health consultations, accounting for over 60% of telehealth visits
59% of healthcare providers believe telehealth improves patient access to care
Psychiatry telehealth sessions increased by 200% during the pandemic
Over 50% of rural residents have increased access to healthcare due to telehealth
Nearly 70% of patients reported being satisfied with telehealth services during the pandemic
60% of healthcare providers believe telehealth improves the quality of outpatient care
Telehealth has been shown to improve management of diabetes by providing real-time monitoring and guidance
Over 75% of patients who used telehealth services during the pandemic expressed intent to continue using it
The adoption rate of telehealth among foster children increased by 50% during 2020-2022
Telehealth increased health screening rates in rural areas by 35%
45% of healthcare providers reported decreased no-show rates after implementing telehealth
The implementation of telehealth has been linked to improved patient satisfaction scores by 15%
80% of healthcare executives believe telehealth will be critical for future service delivery
Telehealth services have facilitated 25 million mental health consultations globally in 2022
65% of patients aged 50+ prefer telehealth for routine checkups
The percentage of telehealth visits conducted via mobile devices increased to 65% in 2023, up from 40% in 2020
70% of healthcare organizations report increased patient engagement following telehealth implementation
The use of virtual visits for primary care grew by 50% from 2020 to 2023
55% of healthcare providers believe telehealth improves patient-provider communication
Telehealth services contributed to a 10% increase in annual preventive care visits
78% of telehealth visits are related to mental health
62% of physicians believe telehealth improves care coordination
The number of telehealth patients aged 65+ increased by 85% during the COVID-19 pandemic

Patient and Physician Adoption Interpretation

With 74% of patients embracing telehealth, primarily for mental health—accounting for over 60% of visits—and vast rural and senior populations gaining access, healthcare is rapidly shifting from the exam room to the digital screen, promising improved access, satisfaction, and coordination, even as providers cautiously predict a future where virtual visits become indispensable.

Technology and Platform Innovations

65% of healthcare organizations have integrated telehealth with Electronic Health Records (EHRs)
Telehealth platforms have integrated AI chatbots for initial patient assessments in 30% of cases

Technology and Platform Innovations Interpretation

With 65% of healthcare providers weaving telehealth into their Electronic Health Records and 30% deploying AI chatbots for initial assessments, the industry is quietly but swiftly transforming into a hybrid frontier where digital data and intelligent automation are redefining patient care—quite literally, at the click of a button.