Key Highlights
- The US tax preparation industry generated approximately $11.2 billion in revenue in 2022
- There are over 600,000 tax preparers employed in the United States as of 2023
- The median annual wage for tax preparers was $47,820 in May 2022
- Approximately 60% of individual taxpayers use paid tax preparers to file their taxes
- The number of paid tax preparers has grown by 4% annually over the past five years
- In 2023, about 30% of tax preparers are employed by large firms or corporations
- The average fee for a basic federal tax return preparation in 2022 was approximately $273
- The use of online tax preparation services increased by 15% between 2020 and 2022
- Tax preparers’ employment is projected to decline slightly by 1% from 2022 to 2032
- The majority of tax preparers (approximately 75%) hold at least an associate’s degree
- Revenue from tax software sales made up roughly 40% of the total revenue in the tax preparation industry in 2022
- Small accounting firms constitute about 65% of all tax preparers in the US
- The average turnaround time for tax return processing by professionals decreased to 3 days in 2022, from 5 days in 2020
With the US tax preparation industry raking in over $11 billion in 2022 and rapidly evolving through digital innovation and automation, it’s clear this vital sector is redefining how millions navigate their taxes while facing new opportunities and challenges.
Client Behaviors and Preferences
- Approximately 60% of individual taxpayers use paid tax preparers to file their taxes
- The use of online tax preparation services increased by 15% between 2020 and 2022
- Approximately 80% of individual tax filings are done electronically, reflecting a preference for digital services
- The majority of tax preparation services are utilized by middle-income households earning between $50,000 and $100,000 annually
- The share of virtual tax preparation services increased from 20% in 2020 to 38% in 2022, reflecting a shift toward remote services
- The average cost for comprehensive tax planning services offered by professionals is approximately $3,000 annually
- The use of customer self-service portals increased by over 35% in 2022, enhancing client engagement
- The average age of clients using tax preparation services is around 45 years, showing an aging client base that may influence future service offerings
- The most common software used by paid tax preparers in 2022 was TurboTax, utilized by over 55% of professionals
- In 2023, the most common client demographic for tax preparers are middle-aged individuals, between 40 and 60 years old, comprising around 65% of clients
- Approximately 50% of tax firms reported adopting green or sustainable practices in 2022, including paperless operations and eco-friendly offices
- On average, tax preparers spend about 10% of their time on client education and advising, in addition to filing services
- The average client retention rate for tax firms increased to 78% in 2022, owing to improved digital communication channels
- 55% of tax preparers offer additional financial advisory services, such as retirement planning, along with their core tax services
- The average tax refund amount in 2022 was approximately $3,200, with professionally prepared returns more likely to yield higher refunds
- Around 20% of clients change their tax preparer annually, citing cost, trust, or service quality as primary reasons, indicating industry competition and client loyalty challenges
- The most common reason for non-compliance among taxpayers is misunderstanding of tax laws, a gap that trained tax preparers often help bridge
Client Behaviors and Preferences Interpretation
Industry Size and Revenue
- The US tax preparation industry generated approximately $11.2 billion in revenue in 2022
- The average fee for a basic federal tax return preparation in 2022 was approximately $273
- Revenue from tax software sales made up roughly 40% of the total revenue in the tax preparation industry in 2022
- An estimated $11 billion is lost annually in unpaid taxes due to errors and fraud, which tax preparers help mitigate
- The global tax preparation industry is expected to grow at a compound annual growth rate (CAGR) of 4.5% from 2023 to 2030, reaching an estimated $25 billion
- Small to mid-sized tax preparation firms account for roughly 70% of the market share in U.S. personal tax services
- The industry experienced a 5% decline in revenue during 2020 due to the COVID-19 pandemic, with recovery beginning in 2021
- Income from consulting and advisory services by tax pros increased by 18% in 2022, supplementing traditional preparation services
- The market size for automated tax filing software was valued at $2.3 billion in 2022 and is expected to grow annually by 6.8%
- The number of international tax consulting cases handled by U.S. firms increased by 12% in 2022, driven by globalization
Industry Size and Revenue Interpretation
Technological Innovations and Adoption
- The average turnaround time for tax return processing by professionals decreased to 3 days in 2022, from 5 days in 2020
- Tax preparation firms reported a 12% increase in client retention rates in 2022 after implementing new customer relationship management software
- Around 45% of tax preparers report experiencing increased cybersecurity threats in 2022, prompting new data protection measures
- The adoption of AI-powered tax software reduced processing errors by approximately 25% in 2022, improving accuracy
- During the 2022 tax season, approximately 82% of returns were prepared electronically, up from 75% in 2020, illustrating increased digital adoption
- In 2022, around 10% of tax preparers offered virtual consultation sessions exclusively, reflecting emerging service trends
- Around 40% of tax professionals believe that blockchain technology will significantly impact tax preparation and compliance processes in the next decade
- The average annual expenditure on tax software and tools per preparer is estimated at $2,500, indicating significant investment in technology
- The use of data analytics by tax firms increased by 22% in 2022 to improve client insights and service customization
- The number of mobile apps dedicated to tax preparation increased by 30% in 2022, offering on-the-go solutions to consumers
- Investment in cybersecurity by tax firms increased by 35% from 2021 to 2023, reflecting the rising threat landscape
- Nearly 70% of tax professionals believe that blockchain will play a crucial role in future tax record-keeping
- Over 85% of tax preparers in 2022 reported using some form of automation in their workflow, from data entry to reporting
- In 2023, 65% of solo tax preparers reported using cloud-based accounting and tax solutions, indicating digital transition
- The adoption of artificial intelligence in tax preparation is expected to reduce operational costs by up to 20% by 2025, analysts predict
Technological Innovations and Adoption Interpretation
Wage and Compensation Data
- The median annual wage for tax preparers was $47,820 in May 2022
- The industry’s compliance rate with IRS regulations is around 97%, indicating high adherence levels
Wage and Compensation Data Interpretation
Workforce and Employment Trends
- There are over 600,000 tax preparers employed in the United States as of 2023
- The number of paid tax preparers has grown by 4% annually over the past five years
- In 2023, about 30% of tax preparers are employed by large firms or corporations
- Tax preparers’ employment is projected to decline slightly by 1% from 2022 to 2032
- The majority of tax preparers (approximately 75%) hold at least an associate’s degree
- Small accounting firms constitute about 65% of all tax preparers in the US
- Over 50% of tax preparers are women in the United States
- The demand for bilingual tax preparers increased by 10% over the past two years, due to rising immigrant populations
- The most common tax preparation certification is the IRS Annual Filing Season Program, held by about 65% of paid preparers
- The average age of a tax preparer in 2023 is approximately 45 years old, indicating a relatively mature workforce
- The average number of clients served per tax preparer in 2022 was around 150, up from 120 in 2020
- Approximately 25% of tax preparers work independently as sole proprietors
- The top three states with the highest number of tax preparers are California, Texas, and Florida
- Nearly 50% of tax preparers have reported an increase in demand following recent tax law changes in 2023
- A survey found that 72% of tax professionals believe that automation and AI will revolutionize the industry by 2030
- The number of tax preparers with professional certifications doubled between 2019 and 2022, reflecting industry standards' growth
- The average number of hours a full-time tax preparer works annually is approximately 1,800 hours, with variations depending on peak seasons
- About 15% of tax professionals offer specialized services such as estate planning, audit defense, or international tax, reflecting diversification in the industry
- As of 2023, only about 45% of tax preparers are members of professional organizations like NATP or NSA, indicating room for greater industry networking
- 35% of tax preparers reported higher operating costs in 2022, primarily due to increased cybersecurity and compliance expenses
- The number of self-employed tax preparers is growing at a rate of approximately 6% per year, indicating increasing entrepreneurship within the industry
- The percentage of tax preparers with a CPA or EA credential increased by 10% from 2019 to 2022, reflecting higher professionalism standards
- The typical tax season is approximately four months long, with peak activity in March and April, but some preparers work year-round
- Tax preparation industry employment is projected to decline by 1% due to automation and AI replacing some roles, but demand for highly skilled professionals will remain robust
- The number of tax preparers offering virtual or hybrid services increased significantly during the COVID-19 pandemic and has remained stable
- The average number of years tax preparers stay in the industry before changing careers is approximately 10 years, indicating a stable workforce
Workforce and Employment Trends Interpretation
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