GITNUXREPORT 2025

Supply Chain In The Msp Industry Statistics

Supply chain digitization and resilience are driving MSP industry growth and innovation.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The global supply chain management market was valued at approximately $15.85 billion in 2022 and is expected to reach $45.49 billion by 2026, growing at a CAGR of 14.8%

Statistic 2

The global third-party logistics market is projected to grow at a CAGR of 6.5% from 2023 to 2030, reaching $1.8 trillion

Statistic 3

55% of MSPs increased their cybersecurity budgets in 2022 to defend against supply chain cyberattacks

Statistic 4

61% of MSPs see their investments in supply chain resilience as a competitive differentiator, especially post-pandemic

Statistic 5

65% of third-party logistics providers (3PLs) increased their investment in supply chain resilience tools in 2023

Statistic 6

58% of MSPs reported a rise in transportation costs in 2022 driven by fuel price volatility

Statistic 7

57% of MSPs reported that supply chain visibility tools helped reduce inventory costs in 2022

Statistic 8

48% of MSPs experienced a rise in reverse logistics activities in 2022, mainly due to excess inventory and returns

Statistic 9

65% of MSPs believe that data security is a critical concern when expanding digital supply chain infrastructure

Statistic 10

80% of MSPs see blockchain as a valuable tool for verifying authenticity and traceability of goods

Statistic 11

47% of MSPs experienced increased competition in logistics services during 2022, leading to price competitions and service innovations

Statistic 12

74% of MSPs believe that data-driven decision making is key to overcoming current supply chain challenges

Statistic 13

49% of MSPs experienced logistical delays due to port congestion in 2022, impacting overall supply chain performance

Statistic 14

47% of MSPs reported that supply chain training programs improved operational efficiency and compliance

Statistic 15

46% of MSPs faced increased transportation demand due to e-commerce growth during 2022, straining existing logistics infrastructure

Statistic 16

76% of MSPs report that supply chain data integration across platforms improves overall operational agility

Statistic 17

28% of MSPs noted that their supply chain automation projects were delayed in 2022 due to integration challenges

Statistic 18

49% of MSPs experienced increased administrative costs related to new compliance standards in 2022, causing operational overheads

Statistic 19

78% of MSPs believe real-time supply chain data sharing with partners improves responsiveness and agility

Statistic 20

64% of MSPs see digital supply chain twins as a way to proactively identify potential disruptions, enhancing resilience

Statistic 21

39% of MSPs measured an increase in supply chain complexity due to multi-modal transportation options, requiring more integrated management

Statistic 22

37% of MSPs reported that collaboration platforms improved stakeholder communication and reduced delays in supply chain projects

Statistic 23

70% of MSPs believe that improved supply chain data management could reduce operational costs by up to 20% in the next five years

Statistic 24

49% of MSPs experienced increased logistical costs due to customs and border delays in 2022, necessitating better compliance procedures

Statistic 25

42% of MSPs found collaborative forecasting with key suppliers reduced stockouts and excess inventory, improving overall efficiency

Statistic 26

72% of MSPs say that implementing end-to-end supply chain visibility increased their ability to react swiftly to market changes

Statistic 27

57% of MSPs face ongoing challenges with supplier data accuracy and consistency, affecting supply chain decision-making

Statistic 28

78% of MSPs reported that supply chain disruptions directly impacted their clients' operations in 2022

Statistic 29

59% of MSPs experienced delays in delivery times due to supply chain disruptions during 2022

Statistic 30

35% of MSPs reported cost increases in raw materials impacting their supply chain operations in 2023

Statistic 31

83% of MSPs consider supply chain risk management a top priority for 2023

Statistic 32

49% of MSPs encountered increased warehousing costs in 2022 due to supply chain disruptions

Statistic 33

55% of MSPs experienced difficulty in forecasting demand accurately during 2022 supply chain disruptions

Statistic 34

40% of MSPs stated that supply chain diversification strategies helped mitigate risks during 2022 disruptions

Statistic 35

50% of MSPs report that supply chain disruptions led to increased customer dissatisfaction in 2022

Statistic 36

33% of supply chain managers in MSPs faced difficulties in sourcing raw materials in 2022, due to geopolitical tensions and pandemic effects

Statistic 37

59% of MSPs reported an increase in cyber threats targeting their supply chain systems in 2022

Statistic 38

53% of MSPs reported difficulties with cross-border shipping due to changing tariffs and regulations in 2022

Statistic 39

42% of MSPs increased their inventory buffer stocks in response to supply chain uncertainties

Statistic 40

36% of MSPs increased their reliance on regional supply hubs to mitigate global supply disruptions

Statistic 41

62% of supply chain professionals in MSPs prioritize building more resilient supplier relationships post-2022 disruptions

Statistic 42

39% of MSPs experienced significant supply chain disruptions due to extreme weather events in 2022, emphasizing climate resilience needs

Statistic 43

53% of MSPs reported increasing their investment in supply chain cyber resilience measures after 2022 cyber threats

Statistic 44

41% of MSPs experienced a rise in manufacturing lead times in 2022 due to supply chain challenges, affecting delivery schedules

Statistic 45

33% of MSPs reported that supply chain complexity increased in 2022 due to multiple supplier tiers and geographical dispersion, complicating logistics

Statistic 46

54% of MSPs reported that increased geopolitical tensions caused supply chain uncertainties during 2022, prompting strategic shifts

Statistic 47

67% of MSPs prioritized enhancing supply chain cybersecurity defense measures after recent cyber-attacks

Statistic 48

29% of MSPs reported that supplier financial instability impacted their supply chain continuity in 2022, highlighting need for better financial screening

Statistic 49

49% of MSPs experienced higher insurance premiums due to increased supply chain risks in 2022, raising operational costs

Statistic 50

60% of MSPs indicated that supply chain disruptions led to increased product premiums and insurance claims, emphasizing risk management needs

Statistic 51

42% of MSPs cited that supply chain agility increased with the adoption of flexible manufacturing processes and supplier collaborations

Statistic 52

63% of MSPs updated their disaster recovery and business continuity plans in response to recent supply chain vulnerabilities

Statistic 53

69% of MSPs think that sustainability initiatives in supply chains can provide a competitive advantage

Statistic 54

44% of MSPs reported that supply chain sustainability initiatives led to cost savings, such as reduced energy consumption and waste

Statistic 55

33% of MSPs invested in ESG (Environmental, Social, Governance) initiatives to align with sustainability trends

Statistic 56

71% of MSPs have updated or plan to update their supply chain strategies to incorporate sustainability and ESG factors by 2024

Statistic 57

66% of MSPs believe that making their supply chains more environmentally sustainable will influence customer purchasing decisions positively

Statistic 58

69% of MSPs have increased use of renewable energy in warehousing and transportation sectors to reduce carbon footprint

Statistic 59

54% of MSPs believe that supply chain digitization will help reduce logistics-related carbon emissions, supporting sustainability goals

Statistic 60

72% of MSPs plan to increase their use of sustainable packaging solutions in 2023, aiming to reduce environmental impact

Statistic 61

44% of MSPs report that their supply chain risk assessments now incorporate climate change projections, emphasizing environmental considerations

Statistic 62

55% of MSPs increased their focus on supplier diversity and inclusion as part of their supply chain ESG initiatives in 2023

Statistic 63

41% of MSPs integrated or planned to integrate sustainability metrics into their supply chain KPIs, aligning operations with ESG goals

Statistic 64

71% of MSPs are actively working on reducing their carbon footprint through fleet electrification and green logistics initiatives by 2024

Statistic 65

45% of MSPs see environmental regulations as a driver for more sustainable supply chain innovations, especially in emissions and waste reduction

Statistic 66

44% of MSPs have implemented or are planning to implement circular economy principles within their supply chains, focusing on reuse and recycling

Statistic 67

53% of MSPs increased their investment in supply chain sustainability reporting and transparency in 2022, to meet stakeholder expectations

Statistic 68

66% of MSPs agreed that integrating social responsibility metrics into supply chain management is vital for long-term success

Statistic 69

38% of MSPs faced challenges in aligning supply chain sustainability goals with overall business objectives, requiring new strategic approaches

Statistic 70

58% of MSPs increased their investments in supplier audit programs to ensure compliance with ESG standards, especially in developing regions

Statistic 71

69% of MSPs are exploring or deploying carbon accounting software to quantify and manage greenhouse gas emissions across their supply chains

Statistic 72

43% of supply chain professionals in MSPs believe that AI will significantly improve supply chain visibility within the next two years

Statistic 73

52% of companies in the MSP industry plan to increase automation in their supply chain processes by 2024

Statistic 74

68% of MSPs use or plan to adopt blockchain technology to enhance supply chain transparency and security

Statistic 75

72% of supply chain managers in MSPs reported a need for better data analytics tools in their operations

Statistic 76

The use of IoT devices in supply chain management increased by 47% in 2022 among MSPs

Statistic 77

70% of MSPs have started integrating AI-driven predictive analytics in their logistics operations by 2023

Statistic 78

60% of supply chain companies in the MSP sector are exploring or adopting 5G technology to improve real-time data transmission

Statistic 79

85% of MSPs believe digital transformation is essential for future supply chain resilience

Statistic 80

31% of MSPs increased their use of robotics automation in warehouses during 2022 to address labor shortages

Statistic 81

77% of MSPs have adopted or are considering adopting cloud-based supply chain management solutions in 2023

Statistic 82

44% of MSPs noted that pandemic-related disruptions accelerated their supply chain digitization efforts

Statistic 83

65% of MSPs are investing in supply chain workforce upskilling to handle new technologies and disruptions

Statistic 84

54% of MSPs implemented integrated supply chain planning software in 2022 to optimize inventory and logistics

Statistic 85

60% of MSPs highlighted that real-time tracking technology significantly improved delivery accuracy in 2023

Statistic 86

70% of MSPs see AI-powered demand forecasting as a critical tool for inventory management in 2023

Statistic 87

41% of MSPs adopted or planned to adopt autonomous vehicles for warehouse and delivery operations by 2024

Statistic 88

58% of MSPs consider digital twin technology vital for simulating and optimizing supply chain operations

Statistic 89

69% of MSPs believe that at least half of their supply chain operations will be fully digitalized within the next five years

Statistic 90

48% of MSPs are exploring the use of big data analytics to forecast disruptions and optimize inventory

Statistic 91

64% of MSPs utilize or plan to utilize digital procurement platforms for better supplier collaboration

Statistic 92

54% of MSPs report that implementing AI-based route optimization reduced transportation costs by an average of 12% in 2023

Statistic 93

80% of MSPs consider supply chain visibility a top driver for AI adoption, according to industry surveys in 2023

Statistic 94

37% of MSPs implemented or plan to implement robotic process automation (RPA) to streamline procurement and administrative tasks

Statistic 95

63% of MSPs are considering blockchain-enabled smart contracts to automate and secure transactions in future supply chain operations

Statistic 96

75% of MSPs view predictive analytics as crucial for inventory optimization in volatile markets, as of 2023

Statistic 97

51% of MSPs are increasing the adoption of autonomous logistics solutions, including drones and autonomous trucks, by 2025

Statistic 98

54% of MSPs implemented mobile supply chain management apps to improve field operations and logistics coordination in 2022

Statistic 99

58% of MSPs prioritize investments in supply chain digital literacy and workforce training to adapt to transforming technology landscapes

Statistic 100

49% of MSPs increased their use of demand sensing technologies to respond quickly to market changes, reducing stockouts and excess inventory

Statistic 101

76% of MSPs consider supply chain digital twins essential for simulating various scenarios and planning contingencies

Statistic 102

41% of MSPs are experimenting with AI-driven inventory replenishment algorithms to reduce stockouts and excesses in 2023

Statistic 103

63% of MSPs report that digital transformation has helped reduce lead times and improve order accuracy, contributing to customer satisfaction

Statistic 104

60% of MSPs are deploying predictive maintenance tools to improve asset utilization and prevent disruptions, especially in warehouse equipment

Statistic 105

35% of MSPs adopted or planned to adopt indoor positioning systems (IPS) to track items and personnel within facilities more accurately

Statistic 106

55% of MSPs are investing in training programs for their supply chain workforce to enhance digital skills in response to ongoing technological upgrades

Statistic 107

62% of MSPs plan to increase automation in procurement processes in the next two years to streamline supplier onboarding and purchase order management

Statistic 108

47% of MSPs reported that integrating augmented reality (AR) into warehouse operations improved picking accuracy and worker training

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Key Highlights

The global supply chain management market was valued at approximately $15.85 billion in 2022 and is expected to reach $45.49 billion by 2026, growing at a CAGR of 14.8%
78% of MSPs reported that supply chain disruptions directly impacted their clients' operations in 2022
65% of third-party logistics providers (3PLs) increased their investment in supply chain resilience tools in 2023
59% of MSPs experienced delays in delivery times due to supply chain disruptions during 2022
43% of supply chain professionals in MSPs believe that AI will significantly improve supply chain visibility within the next two years
52% of companies in the MSP industry plan to increase automation in their supply chain processes by 2024
35% of MSPs reported cost increases in raw materials impacting their supply chain operations in 2023
68% of MSPs use or plan to adopt blockchain technology to enhance supply chain transparency and security
83% of MSPs consider supply chain risk management a top priority for 2023
72% of supply chain managers in MSPs reported a need for better data analytics tools in their operations
The use of IoT devices in supply chain management increased by 47% in 2022 among MSPs
49% of MSPs encountered increased warehousing costs in 2022 due to supply chain disruptions
55% of MSPs experienced difficulty in forecasting demand accurately during 2022 supply chain disruptions

As the supply chain management industry in the MSP sector gears up for exponential growth—with its market valued at nearly $16 billion in 2022 and expected to surpass $45 billion by 2026—stakeholders are facing unprecedented disruptions and embracing cutting-edge technologies like AI, blockchain, and IoT to enhance resilience, transparency, and sustainability.

Market Size and Growth Trends

The global supply chain management market was valued at approximately $15.85 billion in 2022 and is expected to reach $45.49 billion by 2026, growing at a CAGR of 14.8%
The global third-party logistics market is projected to grow at a CAGR of 6.5% from 2023 to 2030, reaching $1.8 trillion
55% of MSPs increased their cybersecurity budgets in 2022 to defend against supply chain cyberattacks
61% of MSPs see their investments in supply chain resilience as a competitive differentiator, especially post-pandemic

Market Size and Growth Trends Interpretation

As the MSP industry gears up for a supply chain renaissance—bolstered by booming markets, heightened cybersecurity defenses, and resilience becoming the new differentiator—it's clear that securing and optimizing these global arteries is not just strategic but essential for staying ahead in a post-pandemic world.

Operational Challenges and Delays

65% of third-party logistics providers (3PLs) increased their investment in supply chain resilience tools in 2023
58% of MSPs reported a rise in transportation costs in 2022 driven by fuel price volatility
57% of MSPs reported that supply chain visibility tools helped reduce inventory costs in 2022
48% of MSPs experienced a rise in reverse logistics activities in 2022, mainly due to excess inventory and returns
65% of MSPs believe that data security is a critical concern when expanding digital supply chain infrastructure
80% of MSPs see blockchain as a valuable tool for verifying authenticity and traceability of goods
47% of MSPs experienced increased competition in logistics services during 2022, leading to price competitions and service innovations
74% of MSPs believe that data-driven decision making is key to overcoming current supply chain challenges
49% of MSPs experienced logistical delays due to port congestion in 2022, impacting overall supply chain performance
47% of MSPs reported that supply chain training programs improved operational efficiency and compliance
46% of MSPs faced increased transportation demand due to e-commerce growth during 2022, straining existing logistics infrastructure
76% of MSPs report that supply chain data integration across platforms improves overall operational agility
28% of MSPs noted that their supply chain automation projects were delayed in 2022 due to integration challenges
49% of MSPs experienced increased administrative costs related to new compliance standards in 2022, causing operational overheads
78% of MSPs believe real-time supply chain data sharing with partners improves responsiveness and agility
64% of MSPs see digital supply chain twins as a way to proactively identify potential disruptions, enhancing resilience
39% of MSPs measured an increase in supply chain complexity due to multi-modal transportation options, requiring more integrated management
37% of MSPs reported that collaboration platforms improved stakeholder communication and reduced delays in supply chain projects
70% of MSPs believe that improved supply chain data management could reduce operational costs by up to 20% in the next five years
49% of MSPs experienced increased logistical costs due to customs and border delays in 2022, necessitating better compliance procedures
42% of MSPs found collaborative forecasting with key suppliers reduced stockouts and excess inventory, improving overall efficiency
72% of MSPs say that implementing end-to-end supply chain visibility increased their ability to react swiftly to market changes
57% of MSPs face ongoing challenges with supplier data accuracy and consistency, affecting supply chain decision-making

Operational Challenges and Delays Interpretation

As third-party logistics providers double down on resilience and digital innovation in 2023—spurred by rising costs, complexity, and cyber risks—they're discovering that while blockchain, real-time data sharing, and supply chain twins can boost agility, tackling the intertwined challenges of port congestion, customs delays, and supplier data accuracy remains the ultimate test of their strategic acumen.

Supply Chain Disruptions and Challenges

78% of MSPs reported that supply chain disruptions directly impacted their clients' operations in 2022
59% of MSPs experienced delays in delivery times due to supply chain disruptions during 2022
35% of MSPs reported cost increases in raw materials impacting their supply chain operations in 2023
83% of MSPs consider supply chain risk management a top priority for 2023
49% of MSPs encountered increased warehousing costs in 2022 due to supply chain disruptions
55% of MSPs experienced difficulty in forecasting demand accurately during 2022 supply chain disruptions
40% of MSPs stated that supply chain diversification strategies helped mitigate risks during 2022 disruptions
50% of MSPs report that supply chain disruptions led to increased customer dissatisfaction in 2022
33% of supply chain managers in MSPs faced difficulties in sourcing raw materials in 2022, due to geopolitical tensions and pandemic effects
59% of MSPs reported an increase in cyber threats targeting their supply chain systems in 2022
53% of MSPs reported difficulties with cross-border shipping due to changing tariffs and regulations in 2022
42% of MSPs increased their inventory buffer stocks in response to supply chain uncertainties
36% of MSPs increased their reliance on regional supply hubs to mitigate global supply disruptions
62% of supply chain professionals in MSPs prioritize building more resilient supplier relationships post-2022 disruptions
39% of MSPs experienced significant supply chain disruptions due to extreme weather events in 2022, emphasizing climate resilience needs
53% of MSPs reported increasing their investment in supply chain cyber resilience measures after 2022 cyber threats
41% of MSPs experienced a rise in manufacturing lead times in 2022 due to supply chain challenges, affecting delivery schedules
33% of MSPs reported that supply chain complexity increased in 2022 due to multiple supplier tiers and geographical dispersion, complicating logistics
54% of MSPs reported that increased geopolitical tensions caused supply chain uncertainties during 2022, prompting strategic shifts
67% of MSPs prioritized enhancing supply chain cybersecurity defense measures after recent cyber-attacks
29% of MSPs reported that supplier financial instability impacted their supply chain continuity in 2022, highlighting need for better financial screening
49% of MSPs experienced higher insurance premiums due to increased supply chain risks in 2022, raising operational costs
60% of MSPs indicated that supply chain disruptions led to increased product premiums and insurance claims, emphasizing risk management needs
42% of MSPs cited that supply chain agility increased with the adoption of flexible manufacturing processes and supplier collaborations
63% of MSPs updated their disaster recovery and business continuity plans in response to recent supply chain vulnerabilities

Supply Chain Disruptions and Challenges Interpretation

Amid rising cyber threats, geopolitical tensions, and climate-induced disruptions, 2022 proved that MSPs must now treat supply chain resilience as the new backbone of client success, transforming vulnerability into strategic agility—because in today's interconnected world, the only thing more complex than global logistics is the quest to make it resilient.

Sustainability and Environmental Initiatives

69% of MSPs think that sustainability initiatives in supply chains can provide a competitive advantage
44% of MSPs reported that supply chain sustainability initiatives led to cost savings, such as reduced energy consumption and waste
33% of MSPs invested in ESG (Environmental, Social, Governance) initiatives to align with sustainability trends
71% of MSPs have updated or plan to update their supply chain strategies to incorporate sustainability and ESG factors by 2024
66% of MSPs believe that making their supply chains more environmentally sustainable will influence customer purchasing decisions positively
69% of MSPs have increased use of renewable energy in warehousing and transportation sectors to reduce carbon footprint
54% of MSPs believe that supply chain digitization will help reduce logistics-related carbon emissions, supporting sustainability goals
72% of MSPs plan to increase their use of sustainable packaging solutions in 2023, aiming to reduce environmental impact
44% of MSPs report that their supply chain risk assessments now incorporate climate change projections, emphasizing environmental considerations
55% of MSPs increased their focus on supplier diversity and inclusion as part of their supply chain ESG initiatives in 2023
41% of MSPs integrated or planned to integrate sustainability metrics into their supply chain KPIs, aligning operations with ESG goals
71% of MSPs are actively working on reducing their carbon footprint through fleet electrification and green logistics initiatives by 2024
45% of MSPs see environmental regulations as a driver for more sustainable supply chain innovations, especially in emissions and waste reduction
44% of MSPs have implemented or are planning to implement circular economy principles within their supply chains, focusing on reuse and recycling
53% of MSPs increased their investment in supply chain sustainability reporting and transparency in 2022, to meet stakeholder expectations
66% of MSPs agreed that integrating social responsibility metrics into supply chain management is vital for long-term success
38% of MSPs faced challenges in aligning supply chain sustainability goals with overall business objectives, requiring new strategic approaches
58% of MSPs increased their investments in supplier audit programs to ensure compliance with ESG standards, especially in developing regions
69% of MSPs are exploring or deploying carbon accounting software to quantify and manage greenhouse gas emissions across their supply chains

Sustainability and Environmental Initiatives Interpretation

Amid mounting pressure for eco-consciousness, 69% of MSPs recognize that integrating sustainable supply chain strategies offers a competitive edge, with over half investing in green audits and carbon accounting tools — proving that when it comes to business and the planet, saving costs and saving face go hand in hand by 2024.

Technological Adoption and Automation

43% of supply chain professionals in MSPs believe that AI will significantly improve supply chain visibility within the next two years
52% of companies in the MSP industry plan to increase automation in their supply chain processes by 2024
68% of MSPs use or plan to adopt blockchain technology to enhance supply chain transparency and security
72% of supply chain managers in MSPs reported a need for better data analytics tools in their operations
The use of IoT devices in supply chain management increased by 47% in 2022 among MSPs
70% of MSPs have started integrating AI-driven predictive analytics in their logistics operations by 2023
60% of supply chain companies in the MSP sector are exploring or adopting 5G technology to improve real-time data transmission
85% of MSPs believe digital transformation is essential for future supply chain resilience
31% of MSPs increased their use of robotics automation in warehouses during 2022 to address labor shortages
77% of MSPs have adopted or are considering adopting cloud-based supply chain management solutions in 2023
44% of MSPs noted that pandemic-related disruptions accelerated their supply chain digitization efforts
65% of MSPs are investing in supply chain workforce upskilling to handle new technologies and disruptions
54% of MSPs implemented integrated supply chain planning software in 2022 to optimize inventory and logistics
60% of MSPs highlighted that real-time tracking technology significantly improved delivery accuracy in 2023
70% of MSPs see AI-powered demand forecasting as a critical tool for inventory management in 2023
41% of MSPs adopted or planned to adopt autonomous vehicles for warehouse and delivery operations by 2024
58% of MSPs consider digital twin technology vital for simulating and optimizing supply chain operations
69% of MSPs believe that at least half of their supply chain operations will be fully digitalized within the next five years
48% of MSPs are exploring the use of big data analytics to forecast disruptions and optimize inventory
64% of MSPs utilize or plan to utilize digital procurement platforms for better supplier collaboration
54% of MSPs report that implementing AI-based route optimization reduced transportation costs by an average of 12% in 2023
80% of MSPs consider supply chain visibility a top driver for AI adoption, according to industry surveys in 2023
37% of MSPs implemented or plan to implement robotic process automation (RPA) to streamline procurement and administrative tasks
63% of MSPs are considering blockchain-enabled smart contracts to automate and secure transactions in future supply chain operations
75% of MSPs view predictive analytics as crucial for inventory optimization in volatile markets, as of 2023
51% of MSPs are increasing the adoption of autonomous logistics solutions, including drones and autonomous trucks, by 2025
54% of MSPs implemented mobile supply chain management apps to improve field operations and logistics coordination in 2022
58% of MSPs prioritize investments in supply chain digital literacy and workforce training to adapt to transforming technology landscapes
49% of MSPs increased their use of demand sensing technologies to respond quickly to market changes, reducing stockouts and excess inventory
76% of MSPs consider supply chain digital twins essential for simulating various scenarios and planning contingencies
41% of MSPs are experimenting with AI-driven inventory replenishment algorithms to reduce stockouts and excesses in 2023
63% of MSPs report that digital transformation has helped reduce lead times and improve order accuracy, contributing to customer satisfaction
60% of MSPs are deploying predictive maintenance tools to improve asset utilization and prevent disruptions, especially in warehouse equipment
35% of MSPs adopted or planned to adopt indoor positioning systems (IPS) to track items and personnel within facilities more accurately
55% of MSPs are investing in training programs for their supply chain workforce to enhance digital skills in response to ongoing technological upgrades
62% of MSPs plan to increase automation in procurement processes in the next two years to streamline supplier onboarding and purchase order management
47% of MSPs reported that integrating augmented reality (AR) into warehouse operations improved picking accuracy and worker training

Technological Adoption and Automation Interpretation

As supply chains in MSPs get smarter and more interconnected—thanks to AI, blockchain, IoT, and 5G—the industry is racing toward digital dominance, transforming from labor-intensive logistics to an intelligent, secure, and highly visible ecosystem that’s ready to withstand disruptions and meet tomorrow’s customer demands.