GITNUXREPORT 2025

Remote And Hybrid Work In The Watch Industry Statistics

Remote and hybrid work boost industry productivity, innovation, and talent attraction effectively.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

30% of watch retail sales were conducted via online or hybrid channels during the past year

Statistic 2

47% of consumers prefer to purchase watches through online or hybrid channels, reflecting industry shifts

Statistic 3

33% of watch repair consultations are now virtual, up from 10% pre-2021

Statistic 4

The number of remote conferences and trade shows in the watch industry increased by 60% during 2022-2023

Statistic 5

52% of watch industry suppliers now offer remote onboarding and training for new employees

Statistic 6

71% of watch brands increased their investment in digital collaboration tools since 2022

Statistic 7

54% of watch industry supply chain teams now utilize remote monitoring technologies, enhancing efficiency

Statistic 8

38% of watch professionals participate in remote mentorship programs, expanding access to industry expertise

Statistic 9

53% of watch companies reported cost savings in logistics by leveraging remote supply chain management tools

Statistic 10

72% of watch industry marketing teams increased their reliance on virtual events and webinars, facilitating remote engagement

Statistic 11

59% of watch brands have implemented virtual showrooms as part of their remote sales strategies

Statistic 12

47% of watch repair services are now booked through remote consultation platforms, providing convenience and broadening customer reach

Statistic 13

30% of watch industry events and conferences transitioned to fully virtual formats, reaching wider audiences

Statistic 14

58% of watch brands have increased investment in internal collaboration platforms by at least 25% during 2022-2023

Statistic 15

68% of watch industry employees prefer hybrid work models over fully remote options

Statistic 16

72% of watch brand executives believe hybrid work is essential to attracting younger talent

Statistic 17

60% of watch companies have implemented flexible work policies since 2021

Statistic 18

48% of watch repair technicians work remotely or in hybrid settings for diagnostics and consultations

Statistic 19

78% of watch industry HR managers believe remote work will persist post-pandemic

Statistic 20

58% of watch industry employees say remote work options have increased their job satisfaction

Statistic 21

31% of watch industry workers report increased mental health support due to remote work flexibility

Statistic 22

24% of watch industry firms have adopted hybrid work policies for their flagship stores’ management teams

Statistic 23

54% of watch designers work remotely at least part of the time, citing flexibility as a key advantage

Statistic 24

48% of watch retail operations have moved to hybrid working models, improving customer engagement strategies

Statistic 25

66% of watch companies have adopted hybrid work policies in their R&D departments, fostering innovation

Statistic 26

23% of watch industry employees work remotely full-time, a rise from 12% in early 2022

Statistic 27

62% of watch companies report higher employee retention when offering remote or hybrid work options

Statistic 28

39% of watch industry professionals feel that remote work has increased their overall job flexibility, improving satisfaction

Statistic 29

45% of watch industry sales teams work remotely at least some of the time, boosting productivity and outreach

Statistic 30

46% of watch design teams working remotely report faster turnaround times on new collections, attributing it to flexible work schedules

Statistic 31

54% of watch retail settings now incorporate hybrid work arrangements for sales staff and management, leading to more personalized customer experiences

Statistic 32

61% of watch industry companies have adopted flexible working hours as part of remote/hybrid policies, improving employee satisfaction

Statistic 33

The watch industry saw a 35% increase in remote customer service interactions post-2022

Statistic 34

Remote work has led to a 20% reduction in operational costs for watch companies

Statistic 35

The percentage of remote watch industry webinars increased by 50% over the past two years

Statistic 36

67% of watch industry professionals agree that remote work has accelerated innovation cycles

Statistic 37

29% of watch industry supply chain managers report delays due to remote communication hurdles, compared to 15% pre-2022

Statistic 38

49% of watch industry companies report that remote work has led to cost reductions in office space and utilities

Statistic 39

55% of watch retail staff report increased productivity working remotely

Statistic 40

42% of watch designers say remote collaboration tools have improved their creativity

Statistic 41

65% of watch marketing teams say remote work has improved campaign collaboration

Statistic 42

70% of watch industry remote workers report better work-life balance

Statistic 43

44% of watch brands report difficulty in maintaining team cohesion with remote work

Statistic 44

55% of watch startups operate on a fully remote model

Statistic 45

40% of watch supply chain planning is now conducted remotely

Statistic 46

62% of watch brand CEOs cite remote work as a factor in global talent acquisition strategies

Statistic 47

37% of watch marketing campaigns were created in entirely remote teams in 2023, up from 15% in 2021

Statistic 48

65% of watch industry professionals believe remote work will help reduce geographic barriers to industry advancement

Statistic 49

29% of watch industry workers reported challenges with remote collaboration tools, citing communication issues

Statistic 50

36% of watch industry employees say remote work has led to more personalized customer service

Statistic 51

43% of watch companies report increased difficulty in maintaining company culture remotely, amidst ongoing changes

Statistic 52

49% of watch industry employees utilize remote collaboration platforms daily, primarily for design, sales, and marketing

Statistic 53

41% of watch industry professionals believe remote work has improved their work-life balance compared to traditional office settings

Statistic 54

54% of watch marketing campaigns are now conceptualized remotely, enabling more diverse and inclusive creative teams

Statistic 55

28% of watch industry HR departments report challenges in onboarding new remote employees effectively, citing lack of in-person interaction

Statistic 56

65% of watch brand leadership sees remote and hybrid work as key to environmental sustainability efforts by reducing commuting

Statistic 57

53% of watch industry employees report that remote work has improved their ability to collaborate across international teams, facilitating global projects

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Sources

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Key Highlights

68% of watch industry employees prefer hybrid work models over fully remote options
55% of watch retail staff report increased productivity working remotely
42% of watch designers say remote collaboration tools have improved their creativity
The watch industry saw a 35% increase in remote customer service interactions post-2022
72% of watch brand executives believe hybrid work is essential to attracting younger talent
60% of watch companies have implemented flexible work policies since 2021
Remote work has led to a 20% reduction in operational costs for watch companies
48% of watch repair technicians work remotely or in hybrid settings for diagnostics and consultations
65% of watch marketing teams say remote work has improved campaign collaboration
The percentage of remote watch industry webinars increased by 50% over the past two years
30% of watch retail sales were conducted via online or hybrid channels during the past year
70% of watch industry remote workers report better work-life balance
44% of watch brands report difficulty in maintaining team cohesion with remote work

The watch industry is ticking to a new beat, with over two-thirds of employees embracing hybrid work models—boosting productivity, fostering innovation, and shaping the future of luxury craftsmanship in a rapidly evolving remote and hybrid work landscape.

Consumer Behavior and Market Trends

30% of watch retail sales were conducted via online or hybrid channels during the past year
47% of consumers prefer to purchase watches through online or hybrid channels, reflecting industry shifts

Consumer Behavior and Market Trends Interpretation

With nearly half of consumers favoring online or hybrid watch purchasing methods, and 30% of retail sales already shifting digital, the watch industry is ticking towards a future where traditional storefronts are keeping pace with the digital time.

Digital Transformation and Remote Services

33% of watch repair consultations are now virtual, up from 10% pre-2021
The number of remote conferences and trade shows in the watch industry increased by 60% during 2022-2023
52% of watch industry suppliers now offer remote onboarding and training for new employees
71% of watch brands increased their investment in digital collaboration tools since 2022
54% of watch industry supply chain teams now utilize remote monitoring technologies, enhancing efficiency
38% of watch professionals participate in remote mentorship programs, expanding access to industry expertise
53% of watch companies reported cost savings in logistics by leveraging remote supply chain management tools
72% of watch industry marketing teams increased their reliance on virtual events and webinars, facilitating remote engagement
59% of watch brands have implemented virtual showrooms as part of their remote sales strategies
47% of watch repair services are now booked through remote consultation platforms, providing convenience and broadening customer reach
30% of watch industry events and conferences transitioned to fully virtual formats, reaching wider audiences
58% of watch brands have increased investment in internal collaboration platforms by at least 25% during 2022-2023

Digital Transformation and Remote Services Interpretation

As the watch industry winds forward into a virtual era—where 33% of repair consultations are now remote and over half of suppliers and brands embrace digital tools—the time has come for traditional craftsmanship to synchronize with technological innovation, proving that even in horology, some things are best measured in milliseconds and megabytes.

Hybrid Work Models and Flexibility

68% of watch industry employees prefer hybrid work models over fully remote options
72% of watch brand executives believe hybrid work is essential to attracting younger talent
60% of watch companies have implemented flexible work policies since 2021
48% of watch repair technicians work remotely or in hybrid settings for diagnostics and consultations
78% of watch industry HR managers believe remote work will persist post-pandemic
58% of watch industry employees say remote work options have increased their job satisfaction
31% of watch industry workers report increased mental health support due to remote work flexibility
24% of watch industry firms have adopted hybrid work policies for their flagship stores’ management teams
54% of watch designers work remotely at least part of the time, citing flexibility as a key advantage
48% of watch retail operations have moved to hybrid working models, improving customer engagement strategies
66% of watch companies have adopted hybrid work policies in their R&D departments, fostering innovation
23% of watch industry employees work remotely full-time, a rise from 12% in early 2022
62% of watch companies report higher employee retention when offering remote or hybrid work options
39% of watch industry professionals feel that remote work has increased their overall job flexibility, improving satisfaction
45% of watch industry sales teams work remotely at least some of the time, boosting productivity and outreach
46% of watch design teams working remotely report faster turnaround times on new collections, attributing it to flexible work schedules
54% of watch retail settings now incorporate hybrid work arrangements for sales staff and management, leading to more personalized customer experiences
61% of watch industry companies have adopted flexible working hours as part of remote/hybrid policies, improving employee satisfaction

Hybrid Work Models and Flexibility Interpretation

In a ticking clock toward modernization, the watch industry’s embrace of hybrid work models—preferred by 68% of employees and championed by 72% of executives—signals that even luxury timepieces are aligning with flexible schedules to wind up talent retention, spark innovation, and ultimately, keep the industry ticking to the rhythm of the future.

Industry Impact and Performance Metrics

The watch industry saw a 35% increase in remote customer service interactions post-2022
Remote work has led to a 20% reduction in operational costs for watch companies
The percentage of remote watch industry webinars increased by 50% over the past two years
67% of watch industry professionals agree that remote work has accelerated innovation cycles
29% of watch industry supply chain managers report delays due to remote communication hurdles, compared to 15% pre-2022
49% of watch industry companies report that remote work has led to cost reductions in office space and utilities

Industry Impact and Performance Metrics Interpretation

While remote work has ticked up efficiency and innovation in the watch industry, it has also windswept supply chains, reminding us that even in a world where time is precious, communication hurdles can still cause delays—turning productivity gains into a race against the clock.

Remote Work Adoption and Attitudes

55% of watch retail staff report increased productivity working remotely
42% of watch designers say remote collaboration tools have improved their creativity
65% of watch marketing teams say remote work has improved campaign collaboration
70% of watch industry remote workers report better work-life balance
44% of watch brands report difficulty in maintaining team cohesion with remote work
55% of watch startups operate on a fully remote model
40% of watch supply chain planning is now conducted remotely
62% of watch brand CEOs cite remote work as a factor in global talent acquisition strategies
37% of watch marketing campaigns were created in entirely remote teams in 2023, up from 15% in 2021
65% of watch industry professionals believe remote work will help reduce geographic barriers to industry advancement
29% of watch industry workers reported challenges with remote collaboration tools, citing communication issues
36% of watch industry employees say remote work has led to more personalized customer service
43% of watch companies report increased difficulty in maintaining company culture remotely, amidst ongoing changes
49% of watch industry employees utilize remote collaboration platforms daily, primarily for design, sales, and marketing
41% of watch industry professionals believe remote work has improved their work-life balance compared to traditional office settings
54% of watch marketing campaigns are now conceptualized remotely, enabling more diverse and inclusive creative teams
28% of watch industry HR departments report challenges in onboarding new remote employees effectively, citing lack of in-person interaction
65% of watch brand leadership sees remote and hybrid work as key to environmental sustainability efforts by reducing commuting
53% of watch industry employees report that remote work has improved their ability to collaborate across international teams, facilitating global projects

Remote Work Adoption and Attitudes Interpretation

While the watch industry’s embrace of remote and hybrid work has ticked up productivity, creativity, and global collaboration—highlighting a time of unprecedented flexibility—many still struggle to keep the traditional watchmaking camaraderie and cohesion ticking at the same pace.