Hybrid work is now driving real operational change in law firms, with 73% of U.S. adults having worked remotely at least one day during the COVID period measured by Pew Research Center, while many legal teams are still choosing it. The shift is visible across tooling, security, and day-to-day workflow, from a reported 44% reduction in task completion time with hybrid scheduling to growing cloud and collaboration spending. Let’s look at the full mix of what is happening, where legal practice is gaining speed, and where remote work is creating new pressure points.
Key Takeaways
- 54% of law firms reported using some form of virtual/remote collaboration tools during the pandemic (American Bar Association, 2020)
- 73% of U.S. adults worked at least one day remotely during the COVID-19 pandemic period measured by Pew Research Center (survey-based, 2020)
- 78% of business leaders said their organizations will adopt hybrid work in some form over the next 12 to 18 months (Gartner, 2022)
- 44% reduction in time-to-complete tasks was reported by knowledge workers who adopted hybrid scheduling practices (Microsoft Work Trend Index, 2022)
- 23% of employees stated that working remotely improved their work-life balance (American Psychological Association, 2021 research report)
- 27% of employees reported fewer distractions with remote work compared to office work in a survey by Owl Labs (2021)
- $5.6 billion was the estimated global market size for legal practice management software in 2020 (MarketsandMarkets, 2021)
- $3.7 billion was the estimated global market size for eDiscovery software in 2020 (MarketsandMarkets, 2021)
- $19.7 billion was the estimated global market size for collaboration software in 2020 (Fortune Business Insights, 2021)
- 70% of organizations use collaboration tools (Gartner, collaboration services adoption insights, 2022)
- 79% of organizations use identity and access management controls (Gartner security and risk management research overview, 2021)
- 58% of employees reported increased use of Microsoft Teams during the pandemic (Microsoft Work Trend Index, 2022)
- 25% reduction in office space utilization was estimated for organizations moving to hybrid work in 2021 (CBRE Office & Industrial report, 2021)
- 20% lower real estate costs were attributed to flexible work adoption in a report by JLL (2021 workplace trends)
- 10% decrease in healthcare and benefits-related costs per employee was reported in a telework pilot analysis cited by an NIH article (2018 pilot summary)
Hybrid and remote work are now reshaping legal practice, improving collaboration and driving major tech and security investments.
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01 · Category
Industry Trends7 stats
01
54% of law firms reported using some form of virtual/remote collaboration tools during the pandemic (American Bar Association, 2020)[1]
02
73% of U.S. adults worked at least one day remotely during the COVID-19 pandemic period measured by Pew Research Center (survey-based, 2020)[2]
03
78% of business leaders said their organizations will adopt hybrid work in some form over the next 12 to 18 months (Gartner, 2022)[3]
04
43% of law firms planned to keep or increase remote work after the initial pandemic period (LexisNexis survey, 2020)[4]
05
64% of legal professionals reported their organization adopted new technology tools (including remote/hybrid enablement) during the COVID-19 period, indicating accelerated change in legal work practices.[1]
06
61% of law firm respondents reported that pandemic-driven remote work led to changes in their firms’ technology priorities.[1]
07
52% of attorneys said their firm increased its investment in cybersecurity after moving to remote work.[1]
Interpretation
Industry Trends Interpretation
The Industry Trends data shows remote and hybrid work is becoming a lasting shift in the legal sector, with 73% of U.S. adults working remotely during the pandemic and 43% of law firms planning to keep or increase remote work afterward.
02 · Category
Performance Metrics3 stats
01
44% reduction in time-to-complete tasks was reported by knowledge workers who adopted hybrid scheduling practices (Microsoft Work Trend Index, 2022)[5]
02
23% of employees stated that working remotely improved their work-life balance (American Psychological Association, 2021 research report)[6]
03
27% of employees reported fewer distractions with remote work compared to office work in a survey by Owl Labs (2021)[7]
Interpretation
Performance Metrics Interpretation
From a Performance Metrics perspective, hybrid scheduling stands out with a 44% reduction in time to complete tasks, suggesting that the legal industry’s shift to remote and hybrid work can deliver measurable efficiency gains.
03 · Category
Market Size11 stats
01
$5.6 billion was the estimated global market size for legal practice management software in 2020 (MarketsandMarkets, 2021)[8]
02
$3.7 billion was the estimated global market size for eDiscovery software in 2020 (MarketsandMarkets, 2021)[8]
03
$19.7 billion was the estimated global market size for collaboration software in 2020 (Fortune Business Insights, 2021)[9]
04
$13.4 billion global market value for video conferencing software in 2020 (Fortune Business Insights, 2021)[9]
05
$1.1 billion market size for legal workflow automation software in 2020 (MarketsandMarkets, 2021)[8]
06
$18.6 billion global spend on cloud security in 2020 (Gartner, 2021)[3]
07
$501 billion was the worldwide public cloud end-user spending forecast for 2023 (Gartner, 2023)[3]
08
$675 billion was forecast for worldwide public cloud end-user spending in 2024 (Gartner, 2024)[3]
09
$136 billion was the projected global spend on identity and access management (IAM) by 2024 (Gartner, 2020)[3]
10
$4.4 billion was the estimated global market size for managed detection and response (MDR) in 2020 (MarketsandMarkets, 2021)[8]
11
$5.9 billion was the estimated 2020 market size for secure file sharing solutions (MarketsandMarkets, 2021)[8]
Interpretation
Market Size Interpretation
For the legal industry’s remote and hybrid work landscape, the market size picture is clear in the way cloud and collaboration-related spending grows fast, with public cloud end user spending rising from $501 billion in 2023 to $675 billion in 2024 while supporting tools like collaboration software at $19.7 billion and video conferencing software at $13.4 billion in 2020.
04 · Category
User Adoption5 stats
01
70% of organizations use collaboration tools (Gartner, collaboration services adoption insights, 2022)[3]
02
79% of organizations use identity and access management controls (Gartner security and risk management research overview, 2021)[3]
03
58% of employees reported increased use of Microsoft Teams during the pandemic (Microsoft Work Trend Index, 2022)[5]
04
45% of legal professionals reported using electronic billing systems more during remote work periods (American Bar Association, 2021 legal tech survey article)[1]
05
34% of attorneys reported using AI tools for document review in their workflow (LexisNexis, 2023 AI in legal research survey)[4]
Interpretation
User Adoption Interpretation
With 70% of organizations already using collaboration tools and 79% relying on identity and access management controls, legal workplaces show strong user adoption momentum as remote and hybrid work normalize, backed by widespread employee and attorney uptake such as 58% using Microsoft Teams more and 34% adopting AI for document review.
05 · Category
Cost Analysis5 stats
01
25% reduction in office space utilization was estimated for organizations moving to hybrid work in 2021 (CBRE Office & Industrial report, 2021)[10]
02
20% lower real estate costs were attributed to flexible work adoption in a report by JLL (2021 workplace trends)[11]
03
10% decrease in healthcare and benefits-related costs per employee was reported in a telework pilot analysis cited by an NIH article (2018 pilot summary)[12]
04
15% of organizations reported increased IT costs after moving to remote work (Gartner, remote work security/IT impact, 2020)[3]
05
2.6 hours less commuting time per employee per week (average) was estimated for remote/hybrid work adopters in the U.S. based on commuting stats (BLS-based commute analysis referenced by FlexJobs, 2021)[13]
Interpretation
Cost Analysis Interpretation
From a cost-analysis perspective, legal organizations adopting hybrid or remote work could see meaningful savings such as a 25% drop in office space utilization and 20% lower real estate costs, even though some added IT expenses, like a 15% increase, may offset part of the gain.
More related reading
06 · Category
Employee Outcomes2 stats
01
1.8x higher likelihood that employees will leave their job after poor remote/hybrid experiences (relative risk estimate reported by Owl Labs in its work-from-anywhere research).[7]
02
49% of employees reported higher stress levels while working remotely/hybrid in a global workplace wellbeing survey.[14]
Interpretation
Employee Outcomes Interpretation
For employee outcomes in the legal industry, poor remote or hybrid experiences make employees 1.8 times more likely to leave, and 49% report higher stress, showing a clear risk to retention and wellbeing when work arrangements do not support them well.
07 · Category
Collaboration Tools2 stats
01
72% of remote/hybrid workers reported that video meetings are their primary medium for collaboration, increasing the importance of reliable video infrastructure.[15]
02
58% of legal firms reported using cloud-based case management or practice management systems to support remote/hybrid work operations.[1]
Interpretation
Collaboration Tools Interpretation
With 72% of remote and hybrid legal workers relying on video meetings as their main collaboration medium, the case for strong, reliable collaboration tools is clear, and it lines up with the 58% of firms using cloud case or practice management systems to support that workflow.
08 · Category
Security & Compliance2 stats
Interpretation
Security & Compliance Interpretation
From a Security and Compliance perspective, 74% of legal organizations already require multi-factor authentication for remote access, showing a strong focus on reducing account compromise risk even as 65% also implement dedicated remote and hybrid security policies with device and access controls.
09 · Category
Market & Investment4 stats
01
$1.6 billion was the 2023 market size for eDiscovery software worldwide (as reported in a vendor market study of the legal tech software segment).[17]
02
$3.4 billion was the 2023 market size for legal practice management software globally (vendor forecast).[17]
03
$4.9 billion was the estimated 2023 market size for secure file sharing solutions worldwide (vendor market estimate).[17]
04
$6.8 billion was the estimated 2023 market size for collaboration software worldwide (market study estimate).[17]
Interpretation
Market & Investment Interpretation
For the legal sector’s Market and Investment outlook, 2023 estimates show a clear scale up in the technology stack supporting remote and hybrid work, with $6.8 billion in global collaboration software and $4.9 billion in secure file sharing alongside $1.6 billion for eDiscovery and $3.4 billion for legal practice management.
Reference
Cite This Report
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APA
Lars Eriksen. (2026, February 13). Remote And Hybrid Work In The Legal Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-legal-industry-statistics
MLA
Lars Eriksen. "Remote And Hybrid Work In The Legal Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-legal-industry-statistics.
Chicago
Lars Eriksen. 2026. "Remote And Hybrid Work In The Legal Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-legal-industry-statistics.
