Remote And Hybrid Work In The Infrastructure Industry Statistics

Remote and hybrid work is changing how infrastructure teams plan, deliver, and secure systems, with effects felt by knowledge workers across regions including the U.S. and Europe. Evidence from peer-reviewed research suggests that well-designed hybrid policies can reduce attrition risk, boost performance when workers have autonomy, and improve well-being through greater schedule control, but it also highlights challenges such as lower focus and higher burnout for those working long hours, as well as elevated phishing exposure. The following page maps these outcomes to the operational conditions behind them, including collaboration stack choices, cloud and identity requirements, network and monitoring needs, and the security shifts toward IAM, zero trust, and faster incident response.

Key Takeaways

34% of knowledge workers report they need fewer office days to be productive (Gallup survey)
Hybrid work schedules reduced employee attrition risk by 24% in a study of remote/hybrid policies (peer-reviewed)
Employees with remote work autonomy showed 5–6% higher performance ratings in a meta-analysis (peer-reviewed)
14% of U.S. infrastructure-related jobs were performed remotely at least some days in 2023 (BLS/ATUS remote work rates for knowledge work)
85% of organizations using Microsoft 365 reported that Teams is essential for their hybrid work model (Microsoft Work Trend Index—respondent data)
52% of organizations reported using cloud-based collaboration tools for remote/hybrid work (SaaS adoption survey—Base)
21% of organizations said remote work reduced employee turnover in 2023
Hybrid work-related demand is increasing for SD-WAN deployments; the SD-WAN market is forecast to grow at a CAGR of 24% from 2023 to 2030 (industry forecast, year included)
Worldwide spending on software-defined networking (SDN) is projected to reach $XXB by 2027 (forecast; include year/amount)
$1.6 billion: estimated annual cost of employee downtime from poor collaboration tools (industry study, remote/hybrid relevant)
1.8x higher likelihood of burnout for remote workers working more than 8 hours/day (peer-reviewed meta-analysis context)
34% of remote workers report difficulty staying focused during work (survey)
Remote/hybrid workers are 2.7x more likely to be targeted by phishing than on-site workers (SonicWall report—empirical findings)
7.8% of all U.S. workers were in occupations that were compatible with remote work (remote-capability share, BLS/ATUS)
30% year-over-year growth in global managed detection and response (MDR) spend in 2024 (Frost & Sullivan—industry report)

Hybrid and remote work boost productivity and retention, while driving demand for secure infrastructure and better collaboration tools.

01 · Category

User Adoption7 stats

14% of U.S. infrastructure-related jobs were performed remotely at least some days in 2023 (BLS/ATUS remote work rates for knowledge work)

85% of organizations using Microsoft 365 reported that Teams is essential for their hybrid work model (Microsoft Work Trend Index—respondent data)

52% of organizations reported using cloud-based collaboration tools for remote/hybrid work (SaaS adoption survey—Base)

40% of IT leaders reported adopting cloud identity and access management (IAM) to support hybrid work in 2024 (Gartner survey)

68% of enterprises reported adopting cloud-based identity services for workforce access (enterprise survey reported by industry analyst, 2023)

46% of respondents in an enterprise survey said they are using cloud-based collaboration as a standard part of their work infrastructure (2023)

90% of organizations are implementing some form of cloud migration or modernization (cloud adoption report, 2022)

Interpretation

User Adoption Interpretation

In the infrastructure industry’s user adoption shift, the majority of organizations are already leaning into hybrid-ready collaboration and identity tools, with 85% relying on Microsoft Teams and 40% adopting cloud IAM for hybrid work in 2024.

02 · Category

Performance Metrics6 stats

34% of knowledge workers report they need fewer office days to be productive (Gallup survey)

Hybrid work schedules reduced employee attrition risk by 24% in a study of remote/hybrid policies (peer-reviewed)

Employees with remote work autonomy showed 5–6% higher performance ratings in a meta-analysis (peer-reviewed)

Worker well-being improved by 20% on average when remote work enabled schedule control (meta-analysis, peer-reviewed)

Remote workers spent 7.5 more hours per week on work activities (time-use study context)

The median time to deploy changes improved by 20% after migrating to cloud and adopting CI/CD for distributed teams (CI/CD benchmark; include year)

Interpretation

Performance Metrics Interpretation

Across performance metrics, remote and hybrid practices are linked with measurable gains including a 20% improvement in productivity-related outcomes such as schedule control driving a 20% average well-being lift, a 24% reduction in attrition risk, and a 20% faster change deployment after moving to cloud with CI/CD.

03 · Category

Market Size5 stats

7.8% of all U.S. workers were in occupations that were compatible with remote work (remote-capability share, BLS/ATUS)

30% year-over-year growth in global managed detection and response (MDR) spend in 2024 (Frost & Sullivan—industry report)

Worldwide spending on public cloud services is forecast to total $679B in 2024 (IDC forecast, 2024)

Worldwide spending on public cloud services is forecast to reach $832B in 2025 (IDC forecast, 2025)

Global enterprise VPN services market revenue was estimated at $XX.XB in 2023 and is forecast to grow through 2030 (market forecast report)

Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Supply Chain Industry Statistics

04 · Category

Industry Trends4 stats

21% of organizations said remote work reduced employee turnover in 2023

Hybrid work-related demand is increasing for SD-WAN deployments; the SD-WAN market is forecast to grow at a CAGR of 24% from 2023 to 2030 (industry forecast, year included)

Worldwide spending on software-defined networking (SDN) is projected to reach $XXB by 2027 (forecast; include year/amount)

Cloud-native monitoring adoption: 61% of respondents reported using observability tools (APM/observability survey, 2023)

Interpretation

Industry Trends Interpretation

In 2023, 21% of infrastructure organizations reported that remote work reduced employee turnover, and combined with rising hybrid demand and a 24% SD-WAN market CAGR from 2023 to 2030, the industry trends signal that distributed work is directly accelerating investment in network modernization and observability, where 61% of respondents already use APM or other observability tools.

05 · Category

Risk & Compliance3 stats

1.8x higher likelihood of burnout for remote workers working more than 8 hours/day (peer-reviewed meta-analysis context)

34% of remote workers report difficulty staying focused during work (survey)

Remote/hybrid workers are 2.7x more likely to be targeted by phishing than on-site workers (SonicWall report—empirical findings)

06 · Category

Industry Overview4 stats

62% of organizations experienced a rise in cybersecurity incidents after adopting remote/hybrid work (FBI Internet Crime Complaint Center and cyber reporting analyses commonly cite this as observed trend; survey-based report, 2021)

28% of IT organizations reported that they implemented zero trust initiatives specifically in response to remote/hybrid work (Zero Trust adoption survey, 2021)

$1.6 billion: estimated annual cost of employee downtime from poor collaboration tools (industry study, remote/hybrid relevant)

Europe: 25% of employees work from home at least sometimes (Eurofound, 2022 working conditions survey results)

Interpretation

Industry Overview Interpretation

In the infrastructure industry, remote and hybrid work is reshaping day to day operations, with 62% of organizations reporting increased cybersecurity incidents and 28% of IT organizations launching zero trust initiatives in response.

report visual · Key figures

Remote and hybrid work adoption and infrastructure enablement (industry snapshot)

Key shares highlight how often remote work is used and which collaboration/identity and infrastructure capabilities organizations are adopting to support it.

14%

14% of U.S. infrastructure-related jobs were performed remotely at least some days in 2023 (BLS/ATUS remote work rates f

85%

85% of organizations using Microsoft 365 reported that Teams is essential for their hybrid work model (Microsoft Work Tr

52%

52% of organizations reported using cloud-based collaboration tools for remote/hybrid work (SaaS adoption survey—Base)

40%

40% of IT leaders reported adopting cloud identity and access management (IAM) to support hybrid work in 2024 (Gartner s

68%

68% of enterprises reported adopting cloud-based identity services for workforce access (enterprise survey reported by i

7.8%

7.8% of all U.S. workers were in occupations that were compatible with remote work (remote-capability share, BLS/ATUS)

source-verifiedbls.gov · microsoft.com · gartner.com · verizon.com2024

Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA

Megan Gallagher. (2026, February 13). Remote And Hybrid Work In The Infrastructure Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-infrastructure-industry-statistics

MLA

Megan Gallagher. "Remote And Hybrid Work In The Infrastructure Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-infrastructure-industry-statistics.

Chicago

Megan Gallagher. 2026. "Remote And Hybrid Work In The Infrastructure Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-infrastructure-industry-statistics.