GITNUXREPORT 2025

Remote And Hybrid Work In The Fast Food Industry Statistics

Remote and hybrid work boosts retention, satisfaction, and cost savings in fast food.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

35% of fast food industry employees believe remote work could improve job satisfaction

Statistic 2

18% of fast food companies have introduced virtual team-building activities supported remotely

Statistic 3

29% of fast food employees report feeling less stressed due to flexible remote schedules

Statistic 4

40% of fast food companies say remote work has helped reduce overhead costs

Statistic 5

23% of fast food corporate offices reduced their physical footprint due to remote work adoption

Statistic 6

13% of fast food operational costs were saved through remote administrative tasks in 2023

Statistic 7

34% of fast food restaurants are exploring automation supported by remote oversight to reduce labor costs

Statistic 8

37% of fast food establishments report cost savings from reduced physical amenities due to remote work

Statistic 9

60% of fast food chains are exploring remote customer service options

Statistic 10

55% of fast food brands are implementing digital communication tools to facilitate remote work

Statistic 11

22% of fast food chains have introduced remote training modules for staff

Statistic 12

18% of fast food companies report a measurable increase in customer satisfaction due to remote order handling

Statistic 13

14% of fast food establishments have adopted remote inventory management systems

Statistic 14

42% of fast food brands are investing in AI tools to support remote work structures

Statistic 15

26% of fast food franchise managers have noticed improved compliance with health and safety protocols through remote monitoring

Statistic 16

11% of fast food staffing budgets are now allocated for remote work tools and platforms

Statistic 17

21% of fast food outlets have implemented remote scheduling software

Statistic 18

36% of fast food brands are exploring virtual assistant technology to support remote roles

Statistic 19

46% of fast food companies have increased investment in cybersecurity for remote work infrastructure

Statistic 20

29% of fast food brands are deploying remote onboarding and training programs

Statistic 21

13% of fast food orders are now managed remotely, including order handling and customer support

Statistic 22

26% of fast food chains now use remote data analytics to optimize marketing and sales strategies

Statistic 23

45% of fast food employees express a preference for hybrid work arrangements

Statistic 24

25% of corporate fast food jobs now offer flexible remote work options

Statistic 25

15% of fast food managerial positions are now partially remote

Statistic 26

10% increase in employee retention in fast food chains offering remote work options

Statistic 27

33% of fast food franchise owners see remote work as a way to attract younger employees

Statistic 28

27% of fast food managers work remotely at least once a week

Statistic 29

50% of fast food employees prefer hybrid over fully on-site work

Statistic 30

28% of fast food employees indicate remote work options reduce their commute time significantly

Statistic 31

38% of fast food employees have expressed interest in remote work training programs

Statistic 32

16% of fast food restaurants plan to eliminate some on-site roles in favor of remote positions within five years

Statistic 33

47% of fast food chains report increased flexibility in work schedules due to remote options

Statistic 34

20% of fast food companies have piloted remote customer support teams

Statistic 35

30% of fast food chains surveyed are considering or implementing hybrid work models for administrative staff

Statistic 36

52% of fast food managers believe remote work could help improve diversity and inclusion

Statistic 37

8% of fast food employees transitioned to remote roles during the pandemic and remained post-pandemic

Statistic 38

19% of fast food executives see remote work as essential for future industry growth

Statistic 39

44% of fast food companies report higher employee engagement because of remote work flexibility

Statistic 40

9% of fast food employees report being more productive working remotely

Statistic 41

17% of fast food restaurants have reduced their on-site workforce and moved roles to remote settings

Statistic 42

32% of fast food industry job postings now include remote work options

Statistic 43

15% of fast food franchise owners believe remote work enhances talent retention

Statistic 44

24% of fast food managers report improved workflow efficiency linked to remote work policies

Statistic 45

41% of fast food managers see remote work as a tool to reduce workplace conflicts

Statistic 46

7% of fast food employees have shifted to remote roles to better balance work and family life

Statistic 47

49% of fast food industry executives believe remote work will remain essential post-pandemic

Statistic 48

22% of fast food chains have seen a decline in absenteeism due to remote work options

Statistic 49

31% of fast food industry HR managers report increasing their remote work initiatives in 2023

Statistic 50

42% of fast food company leaders see remote work as a strategic advantage in competition

Statistic 51

23% of fast food brands plan to expand remote work policies in the next two years

Statistic 52

39% of fast food franchisees report that remote work has improved their operational scalability

Statistic 53

16% of fast food workplaces have embedded remote work policies into their official HR frameworks

Statistic 54

45% of fast food industry leaders believe remote work has solely contributed to increased innovation

Statistic 55

51% of fast food managers are more willing to extend remote work options for top performers

Statistic 56

19% of fast food companies are considering fully remote corporate functions

Statistic 57

8% of fast food outlets have fully transitioned administrative roles to remote work

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Sources

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Key Highlights

45% of fast food employees express a preference for hybrid work arrangements
60% of fast food chains are exploring remote customer service options
25% of corporate fast food jobs now offer flexible remote work options
15% of fast food managerial positions are now partially remote
35% of fast food industry employees believe remote work could improve job satisfaction
55% of fast food brands are implementing digital communication tools to facilitate remote work
10% increase in employee retention in fast food chains offering remote work options
40% of fast food companies say remote work has helped reduce overhead costs
33% of fast food franchise owners see remote work as a way to attract younger employees
22% of fast food chains have introduced remote training modules for staff
27% of fast food managers work remotely at least once a week
50% of fast food employees prefer hybrid over fully on-site work
18% of fast food companies report a measurable increase in customer satisfaction due to remote order handling

Fast food chains are rapidly transforming the industry landscape as nearly half of employees prefer hybrid work, over half of brands implement remote customer service, and innovative digital tools reshape daily operations—highlighting a new era where remote and hybrid work are fueling growth, cost savings, and employee satisfaction in a traditionally on-site industry.

Employee Engagement and Satisfaction

35% of fast food industry employees believe remote work could improve job satisfaction
18% of fast food companies have introduced virtual team-building activities supported remotely
29% of fast food employees report feeling less stressed due to flexible remote schedules

Employee Engagement and Satisfaction Interpretation

While fast food may seem an unlikely frontier for remote work, these statistics reveal a surprising shift: employees crave virtual connection and flexibility, proving even the industry's busiest kitchens can't ignore the value of work-life balance.

Operational Cost Savings and Efficiency

40% of fast food companies say remote work has helped reduce overhead costs
23% of fast food corporate offices reduced their physical footprint due to remote work adoption
13% of fast food operational costs were saved through remote administrative tasks in 2023
34% of fast food restaurants are exploring automation supported by remote oversight to reduce labor costs
37% of fast food establishments report cost savings from reduced physical amenities due to remote work

Operational Cost Savings and Efficiency Interpretation

As fast food chains embrace remote work and automation, they're flipping the traditional script—proving that in the fast-paced industry, sometimes the biggest savings come from working behind the counter, not in front of it.

Technological Investments and Digital Transformation

60% of fast food chains are exploring remote customer service options
55% of fast food brands are implementing digital communication tools to facilitate remote work
22% of fast food chains have introduced remote training modules for staff
18% of fast food companies report a measurable increase in customer satisfaction due to remote order handling
14% of fast food establishments have adopted remote inventory management systems
42% of fast food brands are investing in AI tools to support remote work structures
26% of fast food franchise managers have noticed improved compliance with health and safety protocols through remote monitoring
11% of fast food staffing budgets are now allocated for remote work tools and platforms
21% of fast food outlets have implemented remote scheduling software
36% of fast food brands are exploring virtual assistant technology to support remote roles
46% of fast food companies have increased investment in cybersecurity for remote work infrastructure
29% of fast food brands are deploying remote onboarding and training programs
13% of fast food orders are now managed remotely, including order handling and customer support
26% of fast food chains now use remote data analytics to optimize marketing and sales strategies

Technological Investments and Digital Transformation Interpretation

As fast food restaurants chase after the digital fry-up, it’s clear that remote work and tech-driven efficiency are sizzling to the top—proof that even in a industry built on speed and short orders, embracing virtual innovation is now serving up a new recipe for success.

Workplace Flexibility and Remote Work Adoption

45% of fast food employees express a preference for hybrid work arrangements
25% of corporate fast food jobs now offer flexible remote work options
15% of fast food managerial positions are now partially remote
10% increase in employee retention in fast food chains offering remote work options
33% of fast food franchise owners see remote work as a way to attract younger employees
27% of fast food managers work remotely at least once a week
50% of fast food employees prefer hybrid over fully on-site work
28% of fast food employees indicate remote work options reduce their commute time significantly
38% of fast food employees have expressed interest in remote work training programs
16% of fast food restaurants plan to eliminate some on-site roles in favor of remote positions within five years
47% of fast food chains report increased flexibility in work schedules due to remote options
20% of fast food companies have piloted remote customer support teams
30% of fast food chains surveyed are considering or implementing hybrid work models for administrative staff
52% of fast food managers believe remote work could help improve diversity and inclusion
8% of fast food employees transitioned to remote roles during the pandemic and remained post-pandemic
19% of fast food executives see remote work as essential for future industry growth
44% of fast food companies report higher employee engagement because of remote work flexibility
9% of fast food employees report being more productive working remotely
17% of fast food restaurants have reduced their on-site workforce and moved roles to remote settings
32% of fast food industry job postings now include remote work options
15% of fast food franchise owners believe remote work enhances talent retention
24% of fast food managers report improved workflow efficiency linked to remote work policies
41% of fast food managers see remote work as a tool to reduce workplace conflicts
7% of fast food employees have shifted to remote roles to better balance work and family life
49% of fast food industry executives believe remote work will remain essential post-pandemic
22% of fast food chains have seen a decline in absenteeism due to remote work options
31% of fast food industry HR managers report increasing their remote work initiatives in 2023
42% of fast food company leaders see remote work as a strategic advantage in competition
23% of fast food brands plan to expand remote work policies in the next two years
39% of fast food franchisees report that remote work has improved their operational scalability
16% of fast food workplaces have embedded remote work policies into their official HR frameworks
45% of fast food industry leaders believe remote work has solely contributed to increased innovation
51% of fast food managers are more willing to extend remote work options for top performers
19% of fast food companies are considering fully remote corporate functions
8% of fast food outlets have fully transitioned administrative roles to remote work

Workplace Flexibility and Remote Work Adoption Interpretation

As fast food chains increasingly embrace remote and hybrid work, they’re flipping the traditional kitchen script—proving that even a burger joint can serve up flexibility, boost retention, and stay competitive in the digital age.