GITNUXREPORT 2025

Internal Communication Statistics

Effective internal communication boosts engagement productivity and organizational success.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

Organizations with two-way communication channels see 56% higher employee satisfaction

Statistic 2

Companies that communicate effectively are 50% more likely to be innovative

Statistic 3

76% of internal communicators believe that leadership should improve their communication clarity

Statistic 4

86% of employees and executives cite ineffective internal communication as the main cause of workplace failures

Statistic 5

Companies with effective internal communication are 25% more likely to have lower employee turnover

Statistic 6

Companies with highly effective internal communication programs enjoy a 47% higher total shareholder return than less communicative firms

Statistic 7

90% of organizations say that their internal communications are not aligned with business goals

Statistic 8

60% of employees say that a lack of open communication from management causes productivity to drop

Statistic 9

Only 30% of organizations are confident their communication strategies are effective

Statistic 10

92% of executives believe their company’s communication approach impacts organizational success

Statistic 11

Employees are 3.5 times more likely to be engaged when their managers communicate effectively

Statistic 12

Visual content in internal communications increases message retention by up to 42%

Statistic 13

Only 22% of companies regularly evaluate their internal communication effectiveness

Statistic 14

Frequent communication reduces employee stress by up to 25%

Statistic 15

84% of employees say that internal communication improves their understanding of company goals

Statistic 16

83% of internal communications professionals believe their organization’s communication efforts need improvement

Statistic 17

Internal communication is cited as the most effective method for managing change within organizations by 76% of HR professionals

Statistic 18

Organizations with high levels of internal communication report 21% higher productivity

Statistic 19

Internal communication training programs increase employee engagement scores by an average of 20%

Statistic 20

65% of senior managers feel they lack effective communication skills to lead their teams

Statistic 21

Organizations that leverage internal social media see a 40% increase in employee collaboration

Statistic 22

Digital fluency improves internal communication effectiveness by 33%, according to survey data

Statistic 23

62% of internal communication messages go unread or ignored, highlighting the need for better content strategies

Statistic 24

Organizations with multilingual internal communication are 35% more effective at reaching diverse employee groups

Statistic 25

89% of internal communication professionals agree that communication influences organizational reputation

Statistic 26

Nearly 70% of employee engagement initiatives fail due to poor internal communication

Statistic 27

Over 85% of internal communication professionals believe that ongoing training is essential for effective communication

Statistic 28

65% of HR professionals say that internal communication affects employee well-being

Statistic 29

90% of internal communication leaders agree that it can be a strategic driver for achieving business objectives

Statistic 30

55% of organizations believe that internal communication directly impacts customer satisfaction

Statistic 31

92% of CEOs consider internal communications a critical part of corporate strategy

Statistic 32

Regular updates from leadership increase employee trust in management by 60%

Statistic 33

Internal crisis communication preparedness improves employee confidence during emergencies by 35%

Statistic 34

89% of internal communication leaders agree that cross-channel messaging enhances engagement

Statistic 35

64% of organizations say that internal communication has helped improve compliance with policies and procedures

Statistic 36

Employee ideas collected through internal communication platforms have led to a 15% increase in process improvements

Statistic 37

Internal communication efforts that include video messages see a 60% higher message retention rate

Statistic 38

72% of organizations experience challenges in measuring the ROI of internal communication initiatives

Statistic 39

59% of employees say that internal communication influences their understanding of corporate values

Statistic 40

Internal communication leaders report a 25% increase in employee engagement after implementing targeted communication campaigns

Statistic 41

Internal messaging sent outside of business hours results in a 20% decrease in message effectiveness

Statistic 42

70% of organizations believe that increasing internal communication during crises reduces misinformation

Statistic 43

Businesses that implement internal storytelling report a 33% increase in employee understanding of core messages

Statistic 44

82% of internal communicators believe that transparency is critical to building trust within the organization

Statistic 45

Organizations with a formal internal communication plan experience 22% higher employee engagement compared to informal or patchwork approaches

Statistic 46

69% of employees say that communication from their employer influences their decision to stay or leave

Statistic 47

72% of employees say they aren’t fully informed about what’s happening at work

Statistic 48

44% of employees feel less engaged when communication is infrequent or unclear

Statistic 49

86% of employees prefer to receive company news via email, but only 49% feel it’s effective

Statistic 50

78% of employees say they would be more loyal if they felt more informed about company changes

Statistic 51

70% of employees want to receive regular updates about company performance and future plans

Statistic 52

58% of employees believe that leadership communication has a significant impact on their engagement levels

Statistic 53

74% of employees prefer to receive internal updates through mobile devices

Statistic 54

Only 22% of employees trust their company’s internal communications

Statistic 55

68% of employees wish their managers would communicate more openly

Statistic 56

65% of employees feel disconnected from their company’s purpose or mission due to poor internal communication

Statistic 57

55% of employees would participate more actively in company initiatives if communication was more transparent

Statistic 58

45% of employees say ineffective internal communication leads to misunderstandings and mistakes

Statistic 59

67% of employees prefer informal communication channels such as chat or messaging apps over formal emails

Statistic 60

83% of employees value transparency from leadership, yet only 43% say their leaders communicate openly

Statistic 61

80% of employees want clearer communication about their performance and career development

Statistic 62

91% of employees believe that leadership should communicate more frequently

Statistic 63

58% of employees say internal communication impacts their perception of company culture

Statistic 64

51% of employees prefer receiving internal communications via instant messaging over emails

Statistic 65

81% of employees report feeling more connected to their team when regular video calls are held

Statistic 66

48% of employees say that internal communications could be improved with more personalized content

Statistic 67

Internal communication with remote workers increases perceived organizational support by 33%

Statistic 68

87% of employees say that instant messaging improves their ability to collaborate with colleagues

Statistic 69

74% of employees feel more motivated when they receive recognition via internal communication channels

Statistic 70

80% of organizations measure internal communication effectiveness through surveys, but only 31% act on the feedback received

Statistic 71

66% of employees think that internal communication is more effective when it incorporates storytelling

Statistic 72

Remote employees are 2.5 times more likely to feel disconnected from internal communication efforts

Statistic 73

57% of employees prefer receiving internal updates once a week, as opposed to daily or monthly

Statistic 74

36% of employees report that internal communication tools are outdated or difficult to use

Statistic 75

83% of employees want more storytelling and emotional content in internal communications

Statistic 76

68% of employees believe that internal communication should be more personalized to their role

Statistic 77

57% of employees say that internal social platforms increase their sense of community at work

Statistic 78

48% of employees prefer visual over textual information for internal updates

Statistic 79

78% of internal communicators believe that digital communication platforms improve engagement

Statistic 80

Internal communication errors cost companies an average of $62.4 million per year in lost productivity

Statistic 81

47% of organizations plan to increase their internal communication budget in the next year

Statistic 82

The median time spent on internal communication tasks by communicators is 16 hours per week

Statistic 83

Volume of internal emails sent per employee averages 120 per month, emphasizing the need for concise messaging

Statistic 84

Internal communication budgets are expected to increase by an average of 10% in the coming year

Statistic 85

43% of organizations lack a formal internal communication plan, leading to inconsistent messaging

Statistic 86

85% of organizations have dedicated internal communication teams, but only 40% have clear KPIs for measuring success

Statistic 87

The average span of internal communication cascade from top management to employees is three levels, indicating the need for better dissemination strategies

Statistic 88

79% of internal communicators feel that their organization’s internal communication is not strategic enough

Statistic 89

65% of managers cite lack of time as the biggest barrier to effective internal communication

Statistic 90

Internal communication budgets allocated to digital platforms have increased by 35% over the past two years

Statistic 91

52% of organizations use intranets as their primary internal communication tool

Statistic 92

74% of organizations use third-party tools to facilitate internal communication

Statistic 93

69% of internal communication professionals believe artificial intelligence will significantly change how internal communication is managed in the next 5 years

Statistic 94

Internal communications teams report productivity improvements of 18% when given access to better analytics tools

Statistic 95

Only 29% of organizations utilize advanced analytics to optimize internal communication strategies

Statistic 96

72% of internal communications are now delivered via digital channels, reflecting a shift from traditional face-to-face methods

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Key Highlights

86% of employees and executives cite ineffective internal communication as the main cause of workplace failures
Companies with effective internal communication are 25% more likely to have lower employee turnover
69% of employees say that communication from their employer influences their decision to stay or leave
72% of employees say they aren’t fully informed about what’s happening at work
44% of employees feel less engaged when communication is infrequent or unclear
Companies with highly effective internal communication programs enjoy a 47% higher total shareholder return than less communicative firms
90% of organizations say that their internal communications are not aligned with business goals
86% of employees prefer to receive company news via email, but only 49% feel it’s effective
Internal communication errors cost companies an average of $62.4 million per year in lost productivity
60% of employees say that a lack of open communication from management causes productivity to drop
78% of employees say they would be more loyal if they felt more informed about company changes
Only 30% of organizations are confident their communication strategies are effective
92% of executives believe their company’s communication approach impacts organizational success

Did you know that a staggering 86% of workplace failures stem from ineffective internal communication, yet only 30% of organizations feel confident in their communication strategies, highlighting a critical need for businesses to harness the power of strategic and transparent internal messaging to boost engagement, loyalty, and organizational success?

Communication Effectiveness

Organizations with two-way communication channels see 56% higher employee satisfaction
Companies that communicate effectively are 50% more likely to be innovative
76% of internal communicators believe that leadership should improve their communication clarity

Communication Effectiveness Interpretation

These statistics reveal that fostering transparent, two-way dialogues not only elevates employee satisfaction and innovation but also highlights a pressing need for leadership to sharpen their communication clarity—because in the symphony of organizational success, clear notes make all the difference.

Communication Effectiveness and Engagement Strategies

86% of employees and executives cite ineffective internal communication as the main cause of workplace failures
Companies with effective internal communication are 25% more likely to have lower employee turnover
Companies with highly effective internal communication programs enjoy a 47% higher total shareholder return than less communicative firms
90% of organizations say that their internal communications are not aligned with business goals
60% of employees say that a lack of open communication from management causes productivity to drop
Only 30% of organizations are confident their communication strategies are effective
92% of executives believe their company’s communication approach impacts organizational success
Employees are 3.5 times more likely to be engaged when their managers communicate effectively
Visual content in internal communications increases message retention by up to 42%
Only 22% of companies regularly evaluate their internal communication effectiveness
Frequent communication reduces employee stress by up to 25%
84% of employees say that internal communication improves their understanding of company goals
83% of internal communications professionals believe their organization’s communication efforts need improvement
Internal communication is cited as the most effective method for managing change within organizations by 76% of HR professionals
Organizations with high levels of internal communication report 21% higher productivity
Internal communication training programs increase employee engagement scores by an average of 20%
65% of senior managers feel they lack effective communication skills to lead their teams
Organizations that leverage internal social media see a 40% increase in employee collaboration
Digital fluency improves internal communication effectiveness by 33%, according to survey data
62% of internal communication messages go unread or ignored, highlighting the need for better content strategies
Organizations with multilingual internal communication are 35% more effective at reaching diverse employee groups
89% of internal communication professionals agree that communication influences organizational reputation
Nearly 70% of employee engagement initiatives fail due to poor internal communication
Over 85% of internal communication professionals believe that ongoing training is essential for effective communication
65% of HR professionals say that internal communication affects employee well-being
90% of internal communication leaders agree that it can be a strategic driver for achieving business objectives
55% of organizations believe that internal communication directly impacts customer satisfaction
92% of CEOs consider internal communications a critical part of corporate strategy
Regular updates from leadership increase employee trust in management by 60%
Internal crisis communication preparedness improves employee confidence during emergencies by 35%
89% of internal communication leaders agree that cross-channel messaging enhances engagement
64% of organizations say that internal communication has helped improve compliance with policies and procedures
Employee ideas collected through internal communication platforms have led to a 15% increase in process improvements
Internal communication efforts that include video messages see a 60% higher message retention rate
72% of organizations experience challenges in measuring the ROI of internal communication initiatives
59% of employees say that internal communication influences their understanding of corporate values
Internal communication leaders report a 25% increase in employee engagement after implementing targeted communication campaigns
Internal messaging sent outside of business hours results in a 20% decrease in message effectiveness
70% of organizations believe that increasing internal communication during crises reduces misinformation
Businesses that implement internal storytelling report a 33% increase in employee understanding of core messages
82% of internal communicators believe that transparency is critical to building trust within the organization
Organizations with a formal internal communication plan experience 22% higher employee engagement compared to informal or patchwork approaches

Communication Effectiveness and Engagement Strategies Interpretation

Despite recognizing internal communication as a strategic catalyst for organizational success—yet with only 30% confident in their strategies and 62% of messages going unread—companies that prioritize effective, transparent, and engaging internal dialogue not only boost employee engagement by up to 20-35%, lower turnover rates by a quarter, and enhance productivity by over 20%, but also enjoy nearly a 50% higher shareholder return, proving that in the corporate world, communication isn't just key—it's the whole masterplan.

Employee Perceptions and Preferences

69% of employees say that communication from their employer influences their decision to stay or leave
72% of employees say they aren’t fully informed about what’s happening at work
44% of employees feel less engaged when communication is infrequent or unclear
86% of employees prefer to receive company news via email, but only 49% feel it’s effective
78% of employees say they would be more loyal if they felt more informed about company changes
70% of employees want to receive regular updates about company performance and future plans
58% of employees believe that leadership communication has a significant impact on their engagement levels
74% of employees prefer to receive internal updates through mobile devices
Only 22% of employees trust their company’s internal communications
68% of employees wish their managers would communicate more openly
65% of employees feel disconnected from their company’s purpose or mission due to poor internal communication
55% of employees would participate more actively in company initiatives if communication was more transparent
45% of employees say ineffective internal communication leads to misunderstandings and mistakes
67% of employees prefer informal communication channels such as chat or messaging apps over formal emails
83% of employees value transparency from leadership, yet only 43% say their leaders communicate openly
80% of employees want clearer communication about their performance and career development
91% of employees believe that leadership should communicate more frequently
58% of employees say internal communication impacts their perception of company culture
51% of employees prefer receiving internal communications via instant messaging over emails
81% of employees report feeling more connected to their team when regular video calls are held
48% of employees say that internal communications could be improved with more personalized content
Internal communication with remote workers increases perceived organizational support by 33%
87% of employees say that instant messaging improves their ability to collaborate with colleagues
74% of employees feel more motivated when they receive recognition via internal communication channels
80% of organizations measure internal communication effectiveness through surveys, but only 31% act on the feedback received
66% of employees think that internal communication is more effective when it incorporates storytelling
Remote employees are 2.5 times more likely to feel disconnected from internal communication efforts
57% of employees prefer receiving internal updates once a week, as opposed to daily or monthly
36% of employees report that internal communication tools are outdated or difficult to use
83% of employees want more storytelling and emotional content in internal communications
68% of employees believe that internal communication should be more personalized to their role
57% of employees say that internal social platforms increase their sense of community at work
48% of employees prefer visual over textual information for internal updates

Employee Perceptions and Preferences Interpretation

Despite 91% of employees calling for more frequent leadership communication and 86% preferring email updates, the persistent distrust—only 22% trust their company's internal messages—reveals that organizations risk losing loyalty and engagement when outdated tools, lack of transparency, and impersonal messaging overshadow efforts to inform and connect, especially in a remote world that craves storytelling, personalization, and authentic engagement.

Engagement Strategies

78% of internal communicators believe that digital communication platforms improve engagement

Engagement Strategies Interpretation

With 78% of internal communicators trusting digital platforms to boost engagement, it's clear that embracing technology is no longer optional—it's the secret sauce for keeping teams connected and motivated.

Internal Communication Practices and Budget Allocation

Internal communication errors cost companies an average of $62.4 million per year in lost productivity
47% of organizations plan to increase their internal communication budget in the next year
The median time spent on internal communication tasks by communicators is 16 hours per week
Volume of internal emails sent per employee averages 120 per month, emphasizing the need for concise messaging
Internal communication budgets are expected to increase by an average of 10% in the coming year
43% of organizations lack a formal internal communication plan, leading to inconsistent messaging
85% of organizations have dedicated internal communication teams, but only 40% have clear KPIs for measuring success
The average span of internal communication cascade from top management to employees is three levels, indicating the need for better dissemination strategies
79% of internal communicators feel that their organization’s internal communication is not strategic enough
65% of managers cite lack of time as the biggest barrier to effective internal communication
Internal communication budgets allocated to digital platforms have increased by 35% over the past two years

Internal Communication Practices and Budget Allocation Interpretation

As organizations pour more funds into digital and strategic communication efforts—despite nearly half lacking formal plans and managers citing time as a barrier—it's clear that without better measurement, streamlined messaging, and concise strategies, internal communication will continue to be a costly glitch in corporate productivity rather than a catalyst for engagement.

Internal Communication Technologies and Storytelling

52% of organizations use intranets as their primary internal communication tool
74% of organizations use third-party tools to facilitate internal communication
69% of internal communication professionals believe artificial intelligence will significantly change how internal communication is managed in the next 5 years
Internal communications teams report productivity improvements of 18% when given access to better analytics tools
Only 29% of organizations utilize advanced analytics to optimize internal communication strategies
72% of internal communications are now delivered via digital channels, reflecting a shift from traditional face-to-face methods

Internal Communication Technologies and Storytelling Interpretation

While over half of organizations rely on intranets and third-party tools for internal communication, and a growing reliance on digital channels and AI promises transformation, the underutilization of advanced analytics suggests many are still navigating these digital waters without a full compass towards optimizing engagement and efficiency.